1,197 Business Process jobs in India
Business Analyst
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Job Description
Reporting & Dashboarding
- Create, manage, and automate daily, weekly, and monthly reports for key business and growth metrics.
- Maintain dashboards to track performance across various growth channels and customer lifecycle stages.
Data Analysis & Insights
- Analyze data from marketing, product, sales, and operations to uncover trends, anomalies, and areas of improvement.
- Deliver actionable insights and present findings in a clear and structured manner to cross-functional stakeholders.
Growth Initiatives
- Collaborate with the Growth Manager to evaluate and improve current campaigns, funnels, and user journeys.
- Support A/B testing and other growth experiments by analyzing pre/post data and suggesting optimization strategies.
Strategic Support
- Contribute to business planning by forecasting key metrics and assessing the impact of strategic initiatives.
- Monitor competitive trends and benchmark Furlenco's performance against industry standards.
Key Requirements
- Bachelor's degree in Engineering, Economics, Business, Statistics, or a related field.
- 1–3 years of experience in business analytics, growth analytics, or performance marketing analytics.
- Proficiency in Excel, SQL, and data visualization tools (e.g., Tableau, Power BI, or Google Data Studio).
- Strong analytical mindset with the ability to interpret complex data and convert it into meaningful insights.
- Experience working with cross-functional teams in a fast-paced environment.
- Excellent communication and presentation skills.
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Supervisor, Business Process Operations
Posted 6 days ago
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Job Description
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth stor?y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
**M1 | Supervisor, Business Process Operations**
**About** **the** **role**
AsaM1(Supervisor,BusinessProcessOperations)atIronMountain,yourprimaryresponsibilityistomanagelargescalecustomers,complexdigitizationoperationsatcustomersiteandIMIfacilities,superviseandmanageKRAsofareportingteambelowworkingwithgroundstaff,planoptimizedmodusoperandiforprojectsadheringbytheSOP,doingPOC(ProofofConcept)and
assistingverticalleadsinattainingmonthly,quarterly,annualgoalsandbudgets.YouwillbelargelyservingasabridgeinbetweenKeyAccountManagersandGroundDeliveryTeamtoensurebestqualitydeliverablesandtimelines,asspecified.
Youshouldhaveakeenunderstandingonthescopeofautomation,integrationofadvancedtechnology,markettrendsonoptimizingTMS(timeandmotionstudy),andsmartproductivitybyreducingmanualintervention.
**Qualifying** **Criteria**
+ Targetorientedandselfmotivatedteamplayerwithdeepunderstandingofscanning,digitization,metadata,DMS(Documentmanagementsystem),workflowmanagementandautomationofrepetitivetasks.
+ Musthavepreviousexperienceofhandlinglargescalejudiciaryprojects.
+ Tradeexperienceofminimum5-7yrsengagingteamsizeof50-100.
+ ExperienceincontributingtoAOP,GPoptimisation,projectcosting,RFPvalidatingwillbeanaddedadvantage.
+ Educationalbackground:Graduateismust,MBAinOperationswillbepreferred.
+ Shouldhavecoreknowledgeofproductionscanners,markettrendsonscanningdeviceswithminimumworkableexposureofserverhandling.
+ MustbeacustomerorientedmanagerstrikingoptimumbalancebetweenspecifiedandagreedSOPwithbeststandardpracticesofthedigitizationindustry.
+ DeepunderstandingofGoogleSheets,Docs,PresentationandMISreportingwithGoogleDataStudiowillbeanaddedadvantage.
+ Knowledgeofthecompetitivelandscapeforthetradewillbeappreciated.
**Reporting** **Location - Kolkata.**
Category: Operations Group
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J0090130
Supervisor, Business Process Operations
Posted today
Job Viewed
Job Description
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
M1 | Supervisor, Business Process Operations
Abouttherole
AsaM1(Supervisor,BusinessProcessOperations)atIronMountain,yourprimaryresponsibilityistomanagelargescalecustomers,complexdigitizationoperationsatcustomersiteandIMIfacilities,superviseandmanageKRAsofareportingteambelowworkingwithgroundstaff,planoptimizedmodusoperandiforprojectsadheringbytheSOP,doingPOC(ProofofConcept)and
assistingverticalleadsinattainingmonthly,quarterly,annualgoalsandbudgets.YouwillbelargelyservingasabridgeinbetweenKeyAccountManagersandGroundDeliveryTeamtoensurebestqualitydeliverablesandtimelines,asspecified.
Youshouldhaveakeenunderstandingonthescopeofautomation,integrationofadvancedtechnology,markettrendsonoptimizingTMS(timeandmotionstudy),andsmartproductivitybyreducingmanualintervention.
QualifyingCriteria
Targetorientedandselfmotivatedteamplayerwithdeepunderstandingofscanning,digitization,metadata,DMS(Documentmanagementsystem),workflowmanagementandautomationofrepetitivetasks.
Musthavepreviousexperienceofhandlinglargescalejudiciaryprojects.
Tradeexperienceofminimum5-7yrsengagingteamsizeof50-100.
ExperienceincontributingtoAOP,GPoptimisation,projectcosting,RFPvalidatingwillbeanaddedadvantage.
Educationalbackground:Graduateismust,MBAinOperationswillbepreferred.
Shouldhavecoreknowledgeofproductionscanners,markettrendsonscanningdeviceswithminimumworkableexposureofserverhandling.
MustbeacustomerorientedmanagerstrikingoptimumbalancebetweenspecifiedandagreedSOPwithbeststandardpracticesofthedigitizationindustry.
DeepunderstandingofGoogleSheets,Docs,PresentationandMISreportingwithGoogleDataStudiowillbeanaddedadvantage.
Knowledgeofthecompetitivelandscapeforthetradewillbeappreciated.
ReportingLocation - Kolkata.
Business Process Management Consultant
Posted today
Job Viewed
Job Description
Quest Global is an organization at the forefront of innovation and one of the world’s fastest growing engineering services firms with deep domain knowledge and recognized expertise in the top OEMs across seven industries. We are a twenty-five-year-old company on a journey to becoming a centenary one, driven by aspiration, hunger and humility.
We are looking for humble geniuses, who believe that engineering has the potential to make the impossible, possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers.
As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we’re eager to hear from you.
The achievers and courageous challenge-crushers we seek, have the following characteristics and skills:
Summary:
The Business Process Management (BPM) Consultant is responsible for the end-to-end support to the client to solve issues, create value, maximize growth, and improve business performance. The BPM Consultant will work closely with clients to research and assess processes and systems. The BPM Consultant will also analyze current processes against industry and/or future state processes to identify opportunities. Lastly, the BPM Consultant will work with project stakeholders to implement improvements in their “to-be” business processes.
Roles and Responsibilities:
Business Process
Posted today
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Job Description
Description
Agilent is a fast-paced growing company with a vision to be the Premier Laboratory Partner for a Better World. We are looking for candidates who have the passion to make this world a better place to live by supporting this growing business. Experience how you contribute towards helping customer solve real world problems when you join us.
To strengthen our team in India, we are looking for an experienced Solutions engineer based out of Manesar, India.
Job Roles & Responsibilities:
Responsibilities include, but are not limited to:
Qualifications
Additional Details
This job has a full time weekly schedule.Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.Travel Required:
OccasionalShift:
DayDuration:
No End DateJob Function:
AdministrationBusiness Process
Posted today
Job Viewed
Job Description
**Location**: Gurugram,
Looking for Diversity.
- Bachelor’s Degree; Audit, Controls or Accounting
- Minimum of years of hands-on experience working in audit/controls/risks or related responsibilities (SOX, process improvement, process mapping etc.)
- Excellent organizational, analytical, written/verbal communication and presentation skills
- Interpersonal skills to establish and build working relationships with the Controls and GRC teams.
Pay: ₹2,800,000.00 per year
**Experience**:
- total work: 1 year (preferred)
Ability to Commute:
- Gurugram, Haryana (required)
Ability to Relocate:
- Gurugram, Haryana: Relocate before starting work (required)
Work Location: In person
Business Process
Posted today
Job Viewed
Job Description
The person shall also serve as business SPOC to work along with multiple stakeholders such as IT, audit & SOX compliance team on various topics such as
- SOD control mitigations,
- user access role adjustment & role adaptations, etc.
- Audit queries & reviews.
- Work with user access IT team for SAP ECC/CRM user's biz role/role IDM requests that have SODs conflicts.
- Work with User Access team to fix SAP ECC users biz role does not sync in SAP IDM / ECC/CRM systems.
- Work with SOX team to create new mitigation controls if needed.
- Work with users, biz role, role owners for new/existing biz role / role or t-code creation/deletion/modifications requests.
The role also requires an active participation alongside global SOX compliance team for various reviews & report generation such as
- Cross ERP ECC and RAR user access checks via SAP ECC/CRM/ IDM systems.
- Review for inexistent users that have T043 limit values accesses.
- Mitigation key controls review with the business leads.
- Rulesets reviews with business leads.
- SAP ECC/CRM business role/role privileges review with the owners.
- Users T043 limit values access attestations.
- KC181.1 attestations.
- SOD conflicts & reporting for various stakeholders.
Responsible for the analysis and evaluation of user business problems and the development of system or process recommendations to meet requirements, which includes defining problems, evaluating requirements, and implementing systems/processes.
This role may involve a significant amount of project management. Project management responsibilities include managing internal non-technical business projects from initiation through completion.
Ensures effective communication across teams/functions. Leads project planning, resourcing, staffing, progress reporting, issue resolution and delivery of results.
Keeps management informed of progress, key issues and changes which may impact the business.
Requires people and resource management through others and may include leading third-party resources.
**Qualifications**:
Bachelor's or Master's Degree or equivalent.
Post-graduate, certification and/or license may be required.
At least 4+ years relevant experience for entry into this level.
Good to have medium level proficiency on SAP GRC module, CHARM change management process
Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.
**Travel Required**: 10% of the Time
**Schedule**: Schedule:Full time
**Shift**: Day
**Duration**: No End Date
**Job Function**: Administration
Business Process
Posted today
Job Viewed
Job Description
Ensures that Agilent operations are conducted in line with financial policies and controls.
Responsible for the collection, recording, consolidation, reconciliation, analysis, reporting and presentation of accounting and financial information used by management for planning and control.
Provides business management with financial decision support and analysis, portfolio management, market model analysis, business planning, and financial reporting, planning, budgeting, forecasting, trend review, variance analysis, stakeholder management, project management & business partnering.
Ensures local and enterprise-wide financial and statutory compliance that may include internal financial controls, external audits, regulatory filings and reporting, tax filings and audit representation.
Maintains compliance with Generally Accepted Accounting Principles (GAAP).
**Qualifications**:
Chartered Accountant with 12+ years or Master's Degree or equivalent with typically 15+ years relevant experience
- Proficiency with MS Excel. Functional knowledge of systems like SAP, Essbase, HANA will be an added advantage
- Strong interpersonal skills including written, oral and presentation
- Ability to work and communicate effectively with Senior Management/Executives
- Strong team player, analytical skills and ability to work independently with business acumen
- Strong customer-focus and results orientation
- Strong accounting knowledge with the understanding of accruals, reconciliation & GL analysis
**Additional Details**
This job has a full time weekly schedule.
Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.
**Travel Required**:No
**Shift**:Evening
**Duration**:No End Date
**Job Function**:Administration
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Business Process Architect
Posted 6 days ago
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Job Number #167819 - Mumbai, Maharashtra, India
**Who We Are**
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values-Caring, Inclusive, and Courageous-we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
**Brief introduction - Role Summary/Purpose:**
+ Colgate-Palmolive is looking for an SAP FICO - Business process architect to join its Global support services organization. The Information Security Engineer will work closely with the GSSO FI team , cross functional team, SSO's and CBS and business users across the globe.
+ The successful candidate will be responsible for evaluating, designing and implementing SAP solutions in the General accounting & reporting for Colgate subsidiaries. The role requires the person to act as an expert of the global business processes within the function, own the execution of different projects activities and ensure the smooth execution of critical business processes.
+ The person will be required to collaborate with business teams / technical teams and IT counterparts for daily support incidents and project activities in different business areas across all geographies.
+ Ability to capture the requirements related to business problems and transform that into a solution design.
**Responsibilities:**
+ This position is for an Individual contributor who would be responsible for the following
+ Deliver day to day application support including response to emergencies (24x7)
+ Manage & perform the design, configuration & testing of SAP & other applications for projects, upgrades, implementations and roll outs
+ Maintain standards of system performance & reliability by following procedures, analyzing root causes & continuous improvement
+ Enforce global governance, project steps & documentation
+ Ability to independently connect with business to understand the requirement and recommend a suitable solution
+ Ability to function as support coordinator balancing resource loads, tracking SLA progress
+ Ability to craft functional specifications for developers for specific custom developments
+ Stay updated with the latest technological advancement and changes in the world of SAP development and other technologies. Adapt to these changes by self-training and research work
+ Mentor and coach junior developer resources
**Required Qualifications:**
+ Any Bachelor's Degree( Commerce graduates preferred),any post graduate, CA, ICWA/CMA
+ Strong oral & written communication skills
+ Ability to identify, analyze, and resolve problems logically
+ Ability to seek and identify root cause
+ Should be flexible and adaptable to new technologies.
**Preferred Qualifications:**
+ Experience in the SAP S/4 Hana environment for Finance applications.
+ Having domain experience of working in manufacturing organization
+ Experience on Material Ledger / Actual Costing is desirable
+ Experience on S/4HANA Account Based PA, Material Ledger would be an added advantage
+ Knowledge in ABAP debugging would be an added advantage
**Our Commitment to Inclusion**
Our journey begins with our people-developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.
**Equal Opportunity Employer**
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form ( should you require accommodation.
#LI-Hybrid
Business Process Manager
Posted today
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Job Description
About Company:
Our client is a French multinational information technology (IT) services and consulting company, headquartered in Paris, France. Founded in 1967, It has been a leader in business transformation for over 50 years, leveraging technology to address a wide range of business needs, from strategy and design to managing operations.The company is committed to unleashing human energy through technology for an inclusive and sustainable future, helping organizations accelerate their transition to a digital and sustainable world.They provide a variety of services, including consulting, technology, professional, and outsourcing services.
Job Description :
Job Title: Camunda BPM
Location: Pune
Experience: 6+ yrs.
Employment Type: Contract to hire
Work Mode: Hybrid
Notice Period: - Immediate joiners
Must have :
1.Camunda 7
2.Java
3.Front end exp - Angular
• Relevant Exp:
o Minimum 5 yrs experience in Business Process Management;
o Minimum 4 yrs experience in Camunda 7
o Trained on Camunda 8 if possible
• Job Summary:
o Camunda BPM Developer who can work independently.
o Hands on development, coding and debugging is a must;
o Develops high-quality deliverables across all Camunda projects and provides guidance to the team on project assignments;
o Work with very complex workflows, asynchronous tasks, user tasks, event listeners and Business Central deployments & APIs
o Translate complex business requirements into technical specification using Camunda.
o Collaborates with multiple teams of developers to implement project specifications, providing workflow support and technical guidance to less experienced team members.
o Very good analytical, problem solving ability with excellent verbal and written communication skills.
o Aware of Agile and SAFe way of working.
Required skills:
o Camunda V7
o Java
o Front end exp - Angular
o NodeJS - optional
o REST
o Microservice - Optional
o Dockers, GitHub Actions, Cloud configurations
Business Process Outsourcing
Posted 2 days ago
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Job Description
Associate – International BPO (Voice/Non-Voice) :
Job Title : Customer Support Associate – International BPO
Location : Bangalore, Mumbai
Shift : Rotational shifts (including night shifts)
Experience : 0–2 years (Freshers welcome)
Job Responsibilities
- Handle inbound calls, emails, and chats from customers and ensure each interaction is accurately logged in the system.
- Provide support to candidates in the recruitment process (e.g., new applicants, rehires) as per standard operating procedures.
- Guide users through the self-service portal and offer navigational support.
- Conduct security verifications in alignment with internal policies and GDPR compliance .
- Make outbound calls when required as per client and company communication guidelines.
- Maintain exceptional data and call quality while meeting productivity benchmarks.
- Foster a collaborative work environment through clear and regular communication with peers and supervisors.
- Adhere to all personnel and operational policies , including attendance, code of conduct, and escalations.
- Ensure process documentation (DTPs, Knowledgebase, SharePoint) is always up-to-date.
- Provide first-contact resolution to avoid escalations and deliver outstanding customer service.
Required Skills & Knowledge
- Proficient in using ticketing systems (ServiceNow preferred), ERP platforms , Microsoft Office Suite , and web browsers.
- Strong technical aptitude and ability to learn systems and processes quickly.
- Excellent verbal and written communication skills with a customer-first mindset.
Preferred Experience
- International BPO or customer support experience preferred.
- Freshers with strong communication and learning abilities are encouraged to apply.
Key Personal Attributes
- Flexible and willing to work rotational shifts
- Positive attitude and strong team spirit
- Ability to handle pressure and meet deadlines
- Punctual, disciplined, and detail-oriented
- Customer-focused and result-driven
- High integrity and professionalism
- Fast learner with a passion for service excellence
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