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Call HR Adeeba / or visit to explore other open positions with us

Job Details:

• Process- International Voice process
• Qualification- , Any Graduate
• Experience-1 yr of BPO Experience
• Location- Manyata Tech Park (Bangalore)
• Salary Upto-48k +Monthly Incentive Upto
• Cab:cab : 1 way cab
• Work From Office

Rounds-

1)HR round

2)Amcat round

3)Versant round and

4)OPS round

For More Details

Call HR Adeeba / or visit to explore other open positions with us

Job Title: Customer Support

Location: Bangalore

Experience: Minimum 1 year in customer support or related roles

Employment Type: Full-time

About Shades of Spring

Shades of Spring is a premium floral subscription and gifting service dedicated to delivering fresh, handcrafted floral arrangements to customers. We take pride in offering exceptional customer experiences and high-quality floral products.

Job Summary

We are looking for a proactive and customer-focused Customer Support to resolve our customer queries. The ideal candidate will be responsible for managing daily operations, ensuring customer satisfaction, and driving process improvements. They should have experience handling customer queries, managing escalations to achieve key performance metrics.

Key Responsibilities

• Customer Interaction: Address customer queries via phone, email, chat, and social media, ensuring timely and satisfactory resolutions.
• Escalation Handling: Manage and resolve escalated customer complaints professionally and efficiently.
• Process Improvement: Identify areas for improvement in customer service operations and implement best practices.
• Collaboration: Work closely with other departments (Operations, Sales, Marketing) to enhance customer experience.
• Feedback & Reporting: Gather customer feedback, generate reports, and provide insights for decision-making.

Key Skills & Qualifications

• Minimum 1 year of experience in customer support or a related field.
• Strong verbal and written communication skills.
• Ability to handle high-pressure situations and customer escalations.
• Strong problem-solving and decision-making skills.
• Passion for customer satisfaction and process excellence.

Job Types: Full-time, Permanent

Pay: ₹21, ₹30,000.00 per month

Benefits:

• Paid sick time
• Paid time off
• Provident Fund

Ability to commute/relocate:

• Koramangala, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• Customer support: 1 year (Required)
• Customer service: 1 year (Required)
• total work: 1 year (Required)

Work Location: In person

Key Responsibilities

• Support learners and parents through daily calls and chats
• Make (~100)outbound and attend (~40-50) inbound calls per day
• Share feedback via chat to help students improve
• Resolve queries from students/parents (inbound & outbound)
• Reconnect with inactive users and encourage progress
• Report common issues to the product team
• Track progress and share quick performance reports
• Ensure a personalized and positive experience for every learner

About Company: Supernova is a leading provider of an AI-powered spoken English program. Our innovative solution combines state-of-the-art AI technology with expert language instruction to revolutionize how individuals learn and improve their spoken English skills. With personalized, interactive lessons and real-time feedback, learners can enhance pronunciation, fluency, vocabulary, and overall communication skills. Our user-friendly program caters to all levels and empowers individuals for success in academics, careers, and social interactions in today's globalized world.

Job Responsibilities

• Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool
• Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes
• Walk customers/ Provide navigational support on self service portal
• Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines
• Place outbound calls to customers when required in line with Client / Company guidelines
• Work productively whilst maintaining exceptional call/data quality standards in line with targets
• Contribute to the team through open and regular communication with peers / supervisors
• Adhere to all company or departmental policies and procedures (personnel and operational)
• Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process
• Maintain regular and punctual attendance in line with company policies and procedures
• Minimise customer complaints and escalations by providing exceptional service and call control

HR

Subhijeetsingh

Job description

Job Title: Senior Customer Service Representative

Location: Bangalore

Department: Customer Service

Reports To: Customer Service Manager

Job Type: Full Time.

Job Summary:

We are seeking a highly motivated and experienced Senior Customer Service Representative to join our team. In this role, you will handle complex customer issues, mentor junior representatives, and support the day-to-day operations of the customer service department. The ideal candidate is proactive, empathetic, and has strong problem-solving and communication skills.

Key Responsibilities:

• Provide high-level support to customers through various channels phone, email, chat, etc.
• Resolve escalated customer complaints and issues efficiently and professionally.
• Assist in developing customer service policies and procedures to enhance customer satisfaction.
• Mentor and support junior customer service staff, offering guidance and training as needed.
• Monitor and analyze customer feedback and service metrics to identify areas for improvement.
• Maintain accurate records of customer interactions and transactions in CRM systems.
• Participate in process improvement initiatives and recommend solutions for operational efficiency.
• Assist with onboarding and training of new customer service team members.
• Stay updated on product knowledge, industry trends, and best practices in customer service.

Contact Point :

Sonali

Vaishnavi

Jeevitha

Roshni

Pallavi

Navya

Aditya

Mallik

Jaffer

Job Title: Customer Support Executive – International Semi-Voice (Chat)

Location: Manyata Tech Park, Hebbal, Bangalore

Experience: 6 Months – 1 Year

Salary: ₹22,000 – ₹0,000 per month (with cab facility)

Shift: US Shift

Job Description

We are hiring enthusiastic and customer-focused professionals for our International Semi-Voice (Chat Support) process. The role involves handling customer queries via chat and voice (as required) while ensuring excellent service delivery.

Key Responsibilities:

Interact with international customers through chat and semi-voice support.

Resolve queries efficiently and provide accurate information.

Maintain professionalism and empathy while handling customers.

Document interactions and escalate issues when necessary.

Meet performance targets including quality, productivity, and customer satisfaction.

Required Skills & Qualifications:

Excellent English communication skills (written & verbal).

Minimum 6 months – 1 year of experience in international customer support (chat/voice).

Good typing speed and multitasking ability.

Flexible to work in US shifts.

Problem-solving and customer-handling skills.

Perks & Benefits:

Salary: ₹2 00 – ₹3 00 per month

Cab facility provided (pick & drop).

Opportunity to work in a dynamic, growth-oriented environment.

Job Type: Full-time

Pay: , ,158.68 per month

Work Location: In person

Speak with the employer

Greetings From Scorelabs Inc

Willingness to work in UK shift/ Night Shift.

Excellent oral and written communication in English.

Passion to handle calls.

Experience: Minimum 1-year experience in Any BPO or Customer Facing Role

Required Candidate profile

Working days: 5 days a week (Sat & Sun fixed Off)

Should be flexible working for UK shifts.

Should have good English communication skills (both oral and written).

Call Hr Akhila

About Miror

Miror is India's largest integrative care platform for women in their midlife and beyond, building

awareness and support around PCOS, perimenopause, and menopause. With an active digital

ecosystem and collaborations with health experts, Miror is on a mission to make women's health

conversations mainstream, create safe spaces, and drive impactful change in how women access

care, information, and community.

Key Responsibilities

• Be the first point of contact for members across chat, email, and phone support.

• Assist community members in navigating our app, forums, and events.

• Support ongoing engagement activities like Q&As, polls, and expert sessions.

• Work closely with doctors, nutritionists, and wellness experts to ensure members receive timely guidance.

• Track user feedback and highlight insights to improve the overall experience.

• Provide empathetic, clear communication in English (multi-language skills are a big plus).

• Organise
offline events, workshops, and meet-ups to strengthen member connections.

• Tele-call members/customers for feedback, support, and sales-related interactions.

• Represent Miror at external conferences, seminars, and industry events.

What We're Looking For

• 3–6 years of experience in customer support, community engagement, or related roles.
• Excellent communication skills with the ability to handle sensitive health-related topics.
• Multi-language proficiency (English, Hindi, Kannada, Tamil, or others) is an advantage.
• A people-first mindset with patience, empathy, and professionalism.
• Analytical mindset to track member satisfaction and suggest improvements.

Why Join Miror?

• You'll be part of a mission-driven team transforming how women experience care during perimenopause, menopause, and beyond.
• This role is not just about customer support — it's about empowering women through conversations, empathy, and community connections.

Greetings

We are Hiring Email Support Executives

Should have strong Customer support experience

Person Should have Good Communication skills

Required Candidate profile

Should have at least 2 year of work experience in Only International (email process)

Should possess excellent email writing & chat skills

Domestic Exp Can't Consider here

Hr Suvarna