86 Call Center jobs in Prayagraj

Call center representative

Prayagraj, Uttar Pradesh Elife Transfer

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Job Description

Our Company:A fast-growing start-up headquartered in San Francisco, CA, USA in the heart of Silicon Valley. We recruit worldwide as our customer base is global. Reliable ground transportation provider, any type of vehicle globally.Vision: Reliable ground transportation services globally with all types of vehicles. Mission: Empower high-quality local fleets Corporate Culture: team firstPartner-centric Team collaboration, Never "not my job", end-to-end ownership, Continuous learning and improvement, Hard-working and pragmatic, Don’t be a middleman, Result-driven Job title: Travel Consultant AgentKey Responsibilities:Manage and resolve issues by communicating with drivers and fleets.Enforce high service standards.Confirm the ride was done and apply the change in the system or ask the driver to do it.Keep detailed records of interactions, noting issues and solutions within our CRM to ensure consistency and follow-up as needed.Develop and maintain good working relationships with Suppliers, CS Operations, Sales and other functions, plus any external stakeholders.Give customer service support.Experience Required:Experience working in the Tourism & Travel sector, Ground Transportation industry (Preferred).Minimum 2 years of experience working as a customer support representative or in a similar environment.Should have strong operational and analytical skills.Should have strong problem-solving skills.Excellent English verbal and written communication. (Mandatory)Proficiency with Microsoft Office Suite (word, excel, powerpoint, etc).Able to accommodate a full-time schedule of 24*7 and 6 days a week.Ability to prioritize and manage their time effectively.Should be ready for Fast paced work environment.Should have attention to detail.Conversation Spanish speaking skills

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Call center representative

Prayagraj, Uttar Pradesh Elife Transfer

Posted today

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Job Description

permanent
Our Company:A fast-growing start-up headquartered in San Francisco, CA, USA in the heart of Silicon Valley. We recruit worldwide as our customer base is global. Reliable ground transportation provider, any type of vehicle globally.Vision: Reliable ground transportation services globally with all types of vehicles. Mission: Empower high-quality local fleets Corporate Culture: team firstPartner-centric Team collaboration, Never "not my job", end-to-end ownership, Continuous learning and improvement, Hard-working and pragmatic, Don’t be a middleman, Result-driven Job title: Travel Consultant AgentKey Responsibilities:Manage and resolve issues by communicating with drivers and fleets.Enforce high service standards.Confirm the ride was done and apply the change in the system or ask the driver to do it.Keep detailed records of interactions, noting issues and solutions within our CRM to ensure consistency and follow-up as needed.Develop and maintain good working relationships with Suppliers, CS Operations, Sales and other functions, plus any external stakeholders.Give customer service support.Experience Required:Experience working in the Tourism & Travel sector, Ground Transportation industry (Preferred).Minimum 2 years of experience working as a customer support representative or in a similar environment.Should have strong operational and analytical skills.Should have strong problem-solving skills.Excellent English verbal and written communication. (Mandatory)Proficiency with Microsoft Office Suite (word, excel, powerpoint, etc).Able to accommodate a full-time schedule of 24*7 and 6 days a week.Ability to prioritize and manage their time effectively.Should be ready for Fast paced work environment.Should have attention to detail.Conversation Spanish speaking skills
This advertiser has chosen not to accept applicants from your region.

Call Center Representative

Prayagraj, Uttar Pradesh Elife Transfer

Posted today

Job Viewed

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Job Description

Our Company:

A fast-growing start-up headquartered in San Francisco, CA, USA in the heart of Silicon Valley. We recruit worldwide as our customer base is global. Reliable ground transportation provider, any type of vehicle globally.


Vision: Reliable ground transportation services globally with all types of vehicles.


Mission: Empower high-quality local fleets


Corporate Culture: team first

  • Partner-centric
  • Team collaboration,
  • Never "not my job", end-to-end ownership,
  • Continuous learning and improvement,
  • Hard-working and pragmatic,
  • Don’t be a middleman,
  • Result-driven


Job title: Travel Consultant Agent


Key Responsibilities :

  • Manage and resolve issues by communicating with drivers and fleets.
  • Enforce high service standards.
  • Confirm the ride was done and apply the change in the system or ask the driver to do it.
  • Keep detailed records of interactions, noting issues and solutions within our CRM to ensure consistency and follow-up as needed.
  • Develop and maintain good working relationships with Suppliers, CS Operations, Sales and other functions, plus any external stakeholders.
  • Give customer service support.


Experience Required:

  • Experience working in the Tourism & Travel sector, Ground Transportation industry (Preferred).
  • Minimum 2 years of experience working as a customer support representative or in a similar environment.
  • Should have strong operational and analytical skills.
  • Should have strong problem-solving skills.
  • Excellent English verbal and written communication. (Mandatory)
  • Proficiency with Microsoft Office Suite (word, excel, powerpoint, etc).
  • Able to accommodate a full-time schedule of 24*7 and 6 days a week.
  • Ability to prioritize and manage their time effectively.
  • Should be ready for Fast paced work environment.
  • Should have attention to detail.
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Customer Support

Prayagraj, Uttar Pradesh Dropbox

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Role Description

In this role, you will provide exceptional support for the Dropbox ecosystem including products such as Sync, Capture, Backup, DocSend, Dropbox Sign, and many more! We use tools such as Slack, Jira, Zendesk, and Zoom to communicate with our users, work as a team, and partner across the organization to provide real product feedback from our users. Depending on the needs of our customers, you may be required to work some weekends and holidays.

Responsibilities

  • Deliver technical support for Dropbox products based issues via phone, email and chat
  • Achieve expert working knowledge of our products, meet set KPI targets, and complete tasks in a timely and effective manner
  • Provide customized recommendations and solutions to customers on complex issues in user-friendly ways; enabling frictionless engagement with the product and maintaining high customer satisfaction scores
  • Communicate customer reported issues internally and triage them to the correct team
  • Document recurring issues to support product quality programs, product development, and to maintain agent resources
  • Requirements

  • 0-2+ years of work experience in a technical support and customer facing role
  • You have knowledge of, or experience with, troubleshooting desktop operating systems: Microsoft Windows, macOS 
  • You demonstrate strong communication skills and are able to convey complex technical information in user-friendly ways through effective listening and questioning
  • You love asking open ended questions to really get to the root of the matter and regularly exercise analytical and critical thinking skills
  • You’re a team player possessing the willingness to seek feedback, adapt practices and continuously learn and evolve
  • Preferred Qualifications

  • You excel at working in an ambiguous and changing environment as the business grows and evolves
  • You have good judgment and the ability to maintain confidentiality of sensitive customer data
  • You show real passion for our products and for creating extraordinary customer experiences
  • Company Description

    Dropbox isn’t just a workplace—it’s a living lab for more enlightened ways of working. We're a global community of bold visionaries and resourceful doers who are shaping the future of Dropbox—and with it the future of work. Our Virtual First model combines the autonomy of a distributed workplace with the power of human connection, making space for both meaningful work and meaningful relationships. With our start-up mindset and enterprise-level opportunities, you can be who you are and grow into who you’re meant to be. Here, you can own your impact to make work more intuitive, joyful, and human—for you as a Dropboxer and for hundreds of millions of people worldwide. If you're ready to push boundaries—and yourself— Dropbox is ready for you.

    Team Description

    The Dropbox Emerging Talent program shapes the future of work by empowering the next generation of innovators. We transform potential into impact by connecting exceptional early-career professionals with meaningful challenges that can touch hundreds of millions of lives. Our program allows interns and apprentices to work alongside industry experts, bringing fresh perspectives while solving interesting problems. We foster growth through hands-on learning, dedicated mentorship, and a vibrant community that supports your journey from day one. If you're ready to launch your career in an environment that combines real-world impact with genuine connection, join our Emerging Talent program. We will be hiring for these departments in 2025: Engineering, Customer Experience, Sales, Legal, Office of the CEO

    Benefits

    Dropbox is committed to investing in the holistic health and wellbeing of all Dropboxers and their families. Our benefits and perks programs include, but are not limited to:

  • Flexible PTO/Paid Time Off, paid holidays, Volunteer Time Off, and more, allowing you time to unplug, unwind, and refresh
  • Perks Allowance to be used on what matters most to you, whether that’s wellness, learning and development, food and groceries, and much more
  • Mental health and wellness benefits
  • Monthly Internet Allowance
  • Intern Social Stipend
  • Annual Emerging Talent Summit, travel and hotel accommodations provided
  • Additional benefits details are available upon request.

    *Where group plans are not available, allowances may be provided

    **Benefit, amount, and type are dependent on geographical location, based upon applicable law or company policy

    Dropbox supports responsible use of AI for preparation, but misrepresentation of skills or experience is not permitted. See our .

    Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, enABLE, TODOS (Latinx), Pridebox (LGBTQ), Vets at Dropbox, and Women at Dropbox.
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    Customer support representative

    Prayagraj, Uttar Pradesh Aigentity

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    Job Description

    Are you a customer-focused professional with excellent communication skills? We’re looking for a Customer Support Representative to join our team and provide exceptional service to our clients. If you’re passionate about helping others and solving problems, we want to hear from you!What You’ll DoRespond to customer inquiries via email, chat, and phone.Provide fast and effective solutions to resolve customer issues.Maintain detailed records of customer interactions in our CRM system.Collaborate with internal teams to ensure a seamless customer experience.Identify opportunities to improve processes and enhance customer satisfaction.What We’re Looking ForProven experience in customer service or a similar role.Strong verbal and written communication skills.Ability to multitask and stay organized in a fast-paced environment.Empathy and problem-solving skills to handle customer concerns effectively.Familiarity with CRM systems (e.g., Salesforce, Zendesk) is a plus.What We OfferCompetitive salary and performance bonuses.Opportunities for career growth and skill development.A supportive and collaborative team environment.Flexible working hours (remote options available).

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    Customer support representative

    Prayagraj, Uttar Pradesh Aigentity

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    Job Description

    permanent
    Are you a customer-focused professional with excellent communication skills? We’re looking for a Customer Support Representative to join our team and provide exceptional service to our clients. If you’re passionate about helping others and solving problems, we want to hear from you!What You’ll DoRespond to customer inquiries via email, chat, and phone.Provide fast and effective solutions to resolve customer issues.Maintain detailed records of customer interactions in our CRM system.Collaborate with internal teams to ensure a seamless customer experience.Identify opportunities to improve processes and enhance customer satisfaction.What We’re Looking ForProven experience in customer service or a similar role.Strong verbal and written communication skills.Ability to multitask and stay organized in a fast-paced environment.Empathy and problem-solving skills to handle customer concerns effectively.Familiarity with CRM systems (e.g., Salesforce, Zendesk) is a plus.What We OfferCompetitive salary and performance bonuses.Opportunities for career growth and skill development.A supportive and collaborative team environment.Flexible working hours (remote options available).
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    Customer Support Executive

    Prayagraj, Uttar Pradesh Tyche Softwares

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    Job Description

    Experience Required: Minimum 1 year in Customer Support (WordPress/WooCommerce preferred).


    Overview

    Tyche Softwares, a leader in WooCommerce plugins trusted by 200K+ stores worldwide, is hiring a Customer Support Executive . We’re known for prompt, polite, and solution-driven support - and we’re looking for someone who shares the same passion for helping customers.


    What You'll Do

    • Troubleshoot and resolve WordPress & WooCommerce issues with confidence.
    • Communicate clearly and patiently with customers (via tickets, email, and live chat).
    • Spot recurring issues and share feedback with the dev team to improve products.
    • Keep plugin documentation updated with new features.
    • Manage tickets in FreeScout (or similar Customer Support Tool) and collaborate on Github.
    • Stay updated with our latest product releases.


    Must Haves

    • Strong WordPress knowledge (troubleshooting, debugging, database, plugins).
    • Hands-on experience with WooCommerce.


    Good to Have

    • Familiarity with AI tools for smarter support.


    Why Join Tyche?

    • Flexible work timings
    • 16 paid leaves annually
    • Supportive, collaborative colleagues
    • Remote-friendly global team of 16 members (developers, support engineers, writers, testers)
    • Be part of a company behind top WooCommerce plugins like Order Delivery Date Pro , Booking & Appointment , and Abandoned Cart Pro (3M+ downloads).


    About Tyche Softwares

    We’ve been helping WooCommerce stores grow faster for over a decade. Our plugins simplify store management while improving conversions—and our support is one of the key reasons customers stick with us.


    If you have 1+ year of customer support experience and want to grow with a product company that values both its team and customers, we’d love to hear from you.

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    Customer Support Executive

    Prayagraj, Uttar Pradesh Paperchase Accountancy (GDC)

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    About Company

    Are you looking to take the next step in your career? Join our dynamic and fast-growing team at Paperchase Accountancy (GDC) as a Client Support Associate (CSE). This is an excellent opportunity to work in a collaborative, client-focused environment and enhance your professional skill set.


    About the Role

    As a Client Support Executive (CSE), you will play a crucial role in delivering outstanding client service while working in a supportive team.


    Responsibilities

    • Proficiency in Advanced Excel, CRM platforms, and troubleshooting
    • Excellent verbal and written communication skills in English
    • Willingness to work in rotational shifts
    • Must have a personal laptop and a stable Wi-Fi connection



    Qualifications

    • Education: Graduate
    • Experience: 1yrs - 2 yrs (Relevant Experience Preferred)
    • Join Date: Immediate joiners will be given preference



    Required Skills

    • Proficiency in Advanced Excel
    • Experience with CRM platforms
    • Troubleshooting skills
    • Excellent verbal and written communication skills in English
    • Willingness to work in rotational shifts
    • Must have a personal laptop and a stable Wi-Fi connection



    Preferred Skills

    • Relevant experience in client support


    Pay range and compensation package

    Details regarding pay range or salary will be discussed during the interview process.


    Equal Opportunity Statement

    If you’re passionate about delivering outstanding client service and are eager to grow within a supportive team, we’d love to hear from you!

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