503 Call Center Positions jobs in Delhi

Responsibilities:

* Meet daily/weekly sales targets through effective calls.

* Maintain high call quality and customer satisfaction ratings.

* Generate leads through cold calling and upselling techniques.

Company Description

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Role Description

This is a full-time role for a Call Center Executive at Lulu and Sky Brands Private Limited. The Call Center Executive will handle customer support and service-related tasks. Responsibilities include answering incoming calls, addressing customer inquiries, resolving issues, and providing information about products and services. This is an on-site role located in South Delhi.

Qualifications

• Customer Support and Customer Service skills
• Strong Communication skills
• Experience in Contact Centers
• Sales skills
• Ability to handle high-volume calls
• Problem-solving skills
• Proficiency in using call center software and tools
• Previous experience in a customer-facing role is a plus
• High school diploma or equivalent

Job description

A Call Centre Executive serves as the primary point of contact between a company and its customers. They manage inbound and outbound calls, address inquiries, resolve complaints, and ensure a positive customer experience. This role is pivotal in maintaining customer satisfaction.

Key Responsibilities

• Handle a high volume of inbound and outbound calls efficiently.
• Provide accurate information about products and services.
• Resolve customer complaints and issues promptly, escalating complex cases when necessary.
• Maintain detailed records of customer interactions using CRM software.

Required Skills & Qualifications

• Excellent verbal and written communication skills in English & Hindi.
• Strong problem-solving abilities and a customer-centric approach.
• Proficiency in using CRM systems and other call centre software.
• High school diploma or equivalent; a bachelor's degree is advantageous.

* There will be no Night Shift or Target.

Interested Candidate may share at or whatsapp the CV

Job Title: Call Center Executive

Company: DESMAT – Stationery & Office Products Industry

Location: Ashok Vihar ( North Delhi)

Job Type: Full-time

About Us

DESMAT is a reputed brand in the stationery and office products industry, offering a wide range of labels, inks, photo paper, plain film transparent sheets, and other office & computer stationery solutions. With a strong presence in the market, we are committed to quality, innovation, and customer satisfaction.

Job Description

We are looking for a Call Center Executive to handle customer communication effectively. The role involves managing inbound and outbound calls, handling enquiries, providing product information, following up on payments/orders, and ensuring customer satisfaction.

Key Responsibilities

• Handle inbound and outbound customer calls in a professional manner
• Provide information about DESMAT products (labels, inks, stationery solutions)
• Manage order updates and payment follow-ups
• Maintain records of customer interactions and transactions
• Resolve customer enquiries and escalate complex issues when required
• Generate leads and support sales team through telesales activities
• Ensure customer satisfaction by delivering prompt and accurate responses

Requirements

• Graduate (preferred) with 1–3 years of experience in customer service / call center / telesales
• Strong communication skills (English & Hindi; local language is a plus)
• Good listening and problem-solving abilities
• Basic computer knowledge (MS Office, CRM software)
• Ability to multitask and work under pressure

Benefits

• Competitive salary & incentives
• Growth opportunities in a reputed brand
• Supportive and professional work culture

Working Days & Timings: 6 days working (Monday to Saturday), 9:00 AM – 6:00 PM

Job Type: Permanent

Pay: ₹9, ₹27,936.06 per month

Benefits:

• Provident Fund

Application Question(s):

• 6 days working (Monday to Saturday), 9:00 AM – 6:00 PM

Education:

• Bachelor's (Preferred)

Experience:

• Cold calling: 2 years (Preferred)

Language:

• English (Preferred)

Location:

• Delhi, Delhi (Preferred)

Work Location: In person

3 years in voice process

on site opportunity

handle team also

Delhi saket based job

5 days work from office

• Doing outbound calls to customers and clients.
• Identify the needs of customers, resolve issues, and provide solutions.
• Upsell other services wherever possible.
• Ensure you follow the customer service script provided by the company for uniformity.
• Also, be well-read on company policies and the website for FAQs or policy related answers.
• Maintain good customer relations.
• Meet personal targets and work towards meeting team targets.
• Maintain records of the conversations with the customer and analyze the data.
• Write and submit timely reports on performance, targets, and customer queries.

Requirements

• Graduated high school, but a bachelor's degree is preferred.
• Prior experience with customer service and call centers in relevant job roles.
• Good knowledge of CRM practices and systems.
• Customer-oriented attitude with professionalism.
• Strong multitasking, time management, and target achieving skills.
• Excellent communication and listening skills with good command over the English language.

Job Types: Full-time, Permanent, Fresher

Pay: ₹25, ₹30,000.00 per month

Benefits:

• Paid sick time

Ability to commute/relocate:

• Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• Call center: 2 years (Required)

Language:

• English (Preferred)

Work Location: In person

Job Title: Call Center Executive - Sales (Female)

Location: Vasant Kunj

Job Type: Full-Time

Salary: 15000K In hand

Company: Syandan Aviation Pvt Ltd

Role & Responsibilities:

• Outbound Sales Calls: Make outbound calls to potential clients and existing customers to promote our products/services.
• Lead Generation: Identify and qualify potential leads and convert them into sales opportunities.
• Customer Engagement: Build and maintain strong relationships with clients by providing clear and accurate information about products/services.
• Customer Support: Address customer queries and provide timely solutions.

Skills & Qualifications:

• Female Candidates Only
• Sales Driven: Ability to understand customer needs and offer the right solutions to close sales.

Perks & Benefits:

• Attractive Incentives: Performance-based incentives for achieving sales targets.

How to Apply:

Interested candidates can send their resume to

Job Types: Full-time, Permanent

Pay: ₹9, ₹15,000.00 per month

Benefits:

• Paid sick time
• Provident Fund

Work Location: In person

Handle inbound customer calls, listen to complaints, gather payment information, and accurately log all details into Excel. Provide excellent service, resolve issues promptly, and ensure data is updated for follow-up and reporting purpose

Required Candidate profile

ONLY FEMALE

Nextechcraft is seeking a motivated and dynamic individual to join our team as a Voice Calling Sales Representative for Technical Sales Outbound targeting Indian Market. As a key member of our sales team, you will be responsible for proactively reaching out to potential clients, promoting our technical products and services, and driving revenue growth.

Responsibilities:

1. Conduct outbound calls to prospective clients in india Market , Primarly India to introduce Nextechcraft's technical products and services.
2. Understand client requirements and tailor product offerings to meet their needs.
3. Build and maintain strong relationships with clients through regular follow-ups and excellent customer service.
4. Achieve and exceed sales targets and KPIs set by the company.
5. Keep accurate records of sales activities and client interactions using CRM software.
6. Stay updated on industry trends, market conditions, and competitor activities to identify new sales opportunities.
7. Collaborate with the sales team and other departments to optimize sales strategies and achieve business objectives.
8. Provide feedback to the management team on customer preferences and market trends.

Requirements:

1. Proven experience in outbound sales, preferably in technical sales or related field.
2. Excellent communication skills, both verbal and written.
3. Strong negotiation and persuasion skills.
4. Ability to work independently and as part of a team in a fast-paced environment.
5. Goal-oriented mindset with a track record of achieving and exceeding sales targets.
6. Knowledge of CRM software and Microsoft Office Suite.
7. Fluency in English is advantage
8. Prior experience in the International market is preferred.
9. Must be eligible to work in India.

Join Nextechcraft and embark on an exciting journey where your sales skills will be rewarded with a competitive salary, lucrative incentives, and opportunities for career advancement. If you have a passion for sales and a drive to succeed, we want to hear from you Apply now and be part of our growing team.

Candidate skills & qualification: Grad

Experience: 0-5 years

Benefits: Incentives

Male/female: both