Business Analyst
Posted today
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Job Description
We are seeking an experienced Business Analyst with 6 to 9 years of experience to join our dynamic team. The ideal candidate will possess strong skills in Business Operations Business Events Business Intelligence & Reporting and Business Analysis & Planning. A background in Finance & Accounting or Governance Risk & Compliance is a plus. This hybrid role requires excellent English communication skills and involves rotational shifts.
**Responsibilities**
+ Analyze and interpret complex business data to identify trends and patterns that drive strategic decisions.
+ Collaborate with stakeholders to gather and document business requirements for various projects.
+ Develop and maintain comprehensive business reports to support decision-making processes.
+ Facilitate business events and workshops to align teams with organizational goals.
+ Implement business intelligence solutions to enhance data-driven decision-making.
+ Conduct thorough business analysis to identify areas for improvement and optimization.
+ Plan and execute business strategies that align with company objectives.
+ Monitor and evaluate the effectiveness of business operations and suggest improvements.
+ Provide insights and recommendations to enhance business performance and efficiency.
+ Ensure compliance with industry standards and regulations in all business activities.
+ Support finance and accounting teams with data analysis and reporting.
+ Assist in governance risk and compliance initiatives to mitigate potential business risks.
+ Communicate effectively with cross-functional teams to ensure project success.
**Qualifications**
+ Possess strong analytical skills with a focus on business operations and intelligence.
+ Demonstrate proficiency in business analysis and planning techniques.
+ Exhibit excellent communication skills in English both written and spoken.
+ Have experience in finance and accounting with a focus on data-driven insights.
+ Show understanding of governance risk and compliance frameworks.
+ Be adaptable to rotational shifts and hybrid work environments.
+ Display a proactive approach to problem-solving and decision-making.
**Certifications Required**
Certified Business Analysis Professional (CBAP) Business Intelligence Certification
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Business Analyst
Posted today
Job Viewed
Job Description
We are seeking an experienced Business Analyst with 6 to 9 years of experience to join our dynamic team. The ideal candidate will possess strong skills in Business Operations Business Events Business Intelligence & Reporting and Business Analysis & Planning. A background in Finance & Accounting or Governance Risk & Compliance is a plus. This hybrid role requires excellent English communication skills and involves rotational shifts.
**Responsibilities**
+ Analyze and interpret complex business data to identify trends and patterns that drive strategic decisions.
+ Collaborate with stakeholders to gather and document business requirements for various projects.
+ Develop and maintain comprehensive business reports to support decision-making processes.
+ Facilitate business events and workshops to align teams with organizational goals.
+ Implement business intelligence solutions to enhance data-driven decision-making.
+ Conduct thorough business analysis to identify areas for improvement and optimization.
+ Plan and execute business strategies that align with company objectives.
+ Monitor and evaluate the effectiveness of business operations and suggest improvements.
+ Provide insights and recommendations to enhance business performance and efficiency.
+ Ensure compliance with industry standards and regulations in all business activities.
+ Support finance and accounting teams with data analysis and reporting.
+ Assist in governance risk and compliance initiatives to mitigate potential business risks.
+ Communicate effectively with cross-functional teams to ensure project success.
**Qualifications**
+ Possess strong analytical skills with a focus on business operations and intelligence.
+ Demonstrate proficiency in business analysis and planning techniques.
+ Exhibit excellent communication skills in English both written and spoken.
+ Have experience in finance and accounting with a focus on data-driven insights.
+ Show understanding of governance risk and compliance frameworks.
+ Be adaptable to rotational shifts and hybrid work environments.
+ Display a proactive approach to problem-solving and decision-making.
**Certifications Required**
Certified Business Analysis Professional (CBAP) Business Intelligence Certification
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Business Analyst
Posted today
Job Viewed
Job Description
Amgen harnesses the best of biology and technology to fight the world's toughest diseases, and make people's lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what's known today.
**ABOUT THE ROLE**
Role Description:
Let's do this. Let's change the world.
We are seeking a Business Analyst with a strong background in Life Sciences, Pharmaceuticals, or Biotechnology to support the development, optimization, and success of innovative healthcare and scientific products. This role will be responsible for bridging business, data, and product teams, providing insights that drive product strategy, roadmap prioritization, and go-to-market effectiveness. The ideal candidate will have experience in analyzing scientific, clinical, and market data, identifying product opportunities, and delivering insights that shape data-driven product decisions throughout the development lifecycle.
**Roles & Responsibilities:**
+ Collaborate with product owners, scientists, clinicians, and commercial teams to gather, document, and analyze product requirements across the drug development, diagnostics, or digital health space.
+ Perform through analysis of the business processes in different functions of organization and understand the data.
+ Translate complex scientific and business data into actionable insights, informing product strategy, feature development, and prioritization.
+ Track and analyze product usage metrics, KPIs, and feedback loops, using tools like Power BI, Tableau, or similar to visualize performance.
+ Support clinical and R&D product initiatives by analyzing scientific datasets, publications, trial outcomes, and real-world evidence (RWE).
+ Work closely with engineering and UX teams to ensure product requirements are translated effectively into user-centric solutions.
+ Drive data-informed decision-making, enabling faster and more confident product development across regulatory, commercial, and clinical landscapes.
+ Develop and maintain product dashboards, reports, and presentations for internal stakeholders and executive teams.
+ Act as a liaison between scientific users, business leads, and technical teams, ensuring all perspectives are reflected in the product roadmap.
+ Contribute to go-to-market planning, including product positioning, value proposition definition, and messaging based on analytical findings.
**Functional Skills:**
+ Understanding and documentation of data flows.
+ Documenting the processes of business functions.
+ Knowledge of how system interacts with other applications.
+ Use case documentation.
**Must-Have Skills:**
+ 5-9 years of experience as a Product Analyst, Business Analyst, or Data Analyst in the Life Sciences, Biotech, or Healthcare domain.
+ Strong understanding of drug development processes, clinical research, or medical device product lifecycles.
+ Ability to work with and interpret scientific and clinical datasets, publications, regulatory documentation, and product usage data.
+ Excellent analytical, problem-solving, and communication skills, with the ability to present complex insights clearly to non-technical stakeholders.
+ Familiarity with Agile product development, JIRA, Confluence, and product lifecycle management (PLM) tools.
+ Strong business acumen and the ability to connect scientific capabilities with commercial strategy and user needs.
+ Ability to learn quickly, be organized and detail oriented.
**Good-to-Have Skills:**
+ Educational background in Life Sciences, Biotechnology, Biomedical Engineering, Health Informatics, or related field.
+ Prior experience supporting products in clinical trials, lab systems, digital health, or commercial pharma platforms.
+ Familiarity with regulatory environments (e.g., FDA, EMA, GxP) and compliance standards in the life sciences space.
+ Knowledge of real-world evidence (RWE), electronic health records (EHR), or patient-reported outcomes (PROs).
**Education and Professional Certifications**
+ Master's degree and 5 to 7+ years of Computer Science, IT or related field experience
OR
+ Bachelor's degree and 7 to 9+ years of Computer Science, IT or related field experience
+ Scaled Agile SAFe certification preferred
**Soft Skills:**
+ Excellent analytical and troubleshooting skills.
+ Strong verbal and written communication skills
+ Ability to work effectively with global, virtual teams
+ High degree of initiative and self-motivation.
+ Ability to manage multiple priorities successfully.
+ Team-oriented, with a focus on achieving team goals.
+ Ability to learn quickly, be organized and detail oriented.
+ Strong presentation and public speaking skills.
**What you can expect of us**
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.
In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.
**Apply now**
for a career that defies imagination
Objects in your future are closer than they appear. Join us.
**careers.amgen.com**
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Business Analyst
Posted today
Job Viewed
Job Description
At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do.
Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
Business Analyst
**What you will do**
Let's do this. Let's change the world. In this vital role we are seeking a **Business Systems Analyst** with a good background in **data and analytics** to define and manage product requirements for AI-driven applications.
+ Partner with **Data Scientists, ML Engineers, and Product Managers** to define business processes, product needs, and AI solution requirements.
+ Capture and document **epics, user stories, acceptance criteria, and data process flows** for AI-powered analytics applications.
+ Work closely with partners to **define scope, priorities, and impact** of new AI and data initiatives.
+ Ensure non-functional requirements, such as **data security, model interpretability, and system performance** , are included in product backlogs.
+ Facilitate the **breakdown of Epics into Features and Sprint-Sized User Stories** and lead backlog grooming sessions.
+ Ensure alignment of **technical requirements and UX** for AI-based applications and interactive dashboards.
+ Collaborate with engineers to define **data ingestion, transformation, and model deployment processes** .
+ Develop and implement product demonstrations showcasing AI-driven insights and analytics.
+ Maintain **detailed documentation of data pipelines, model lifecycle management, and system integrations** .
+ Stay engaged throughout software development, providing proactive feedback to ensure business needs are met
**What we expect of you**
We are all different, yet we all use our unique contributions to serve patients. This role bridges the gap between business needs and technical execution, ensuring the development of high-quality, scalable AI solutions. You will collaborate with **data scientists, engineers, and product managers** to shape product roadmaps, refine requirements, and drive alignment between business objectives and technical capabilities.
**Basic Qualifications:**
+ Master's degree and 1 to 3 years expereince **in Computer Science, Data Science, Information Systems, or related field** OR
+ Bachelor's degree and 3 to 5 years of **in Computer Science, Data Science, Information Systems, or related field** OR
+ Diploma and 7 to 9 years of **in Computer Science, Data Science, Information Systems, or related field**
**Preferred Qualifications:**
+ Experience defining requirements for **AI/ML models, data pipelines, or analytics dashboards** .
+ Familiarity with **cloud platforms (AWS, Azure, GCP)** for AI and data applications.
+ Understanding of **data security, governance, and compliance** in AI solutions.
+ Ability to communicate complex **AI concepts and technical constraints** to non-technical partners.
+ Knowledge of **MLOps, model monitoring, and CI/CD for AI applications** .
**What you can expect of us**
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.
In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.
**Apply now and make a lasting impact with the Amgen team.**
**careers.amgen.com**
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Business Analyst
Posted today
Job Viewed
Job Description
**ABOUT THE ROLE**
**Role Description:**
The Sr Associate IS Bus Sys Analyst leverages domain and business process expertise to detail product requirements as epics and user stories, along with supporting artifacts like business process maps, use cases, and test plans for the software development teams. This role involves working closely with developers and business analysts to ensure that the technical requirements for upcoming development are thoroughly elaborated. This enables the delivery team to estimate, plan, and commit to delivery with high confidence and identify test cases and scenarios to ensure the quality and performance of IT Systems. You will collaborate with Product Managers and developers to maintain an efficient and consistent process, ensuring quality deliverables from the team.
**Roles & Responsibilities:**
+ Collaborate with System Architects and Product Managers to manage business analysis activities, ensuring alignment with engineering and product goals.
+ Capture the voice of the customer to define business processes and product needs.
+ Work with Product Managers and customers to define scope and value for new developments.
+ Collaborate with Engineering and Product Management to prioritize release scopes and refine the Product backlog.
+ Ensure non-functional requirements are included and prioritized in the Product and Release Backlogs.
+ Facilitate the breakdown of Epics into Features and Sprint-Sized User Stories and participate in backlog reviews with the development team.
+ Clearly express features in User Stories/requirements so all team members and stakeholders understand how they fit into the product backlog.
+ Ensure Acceptance Criteria and Definition of Done are well-defined.
+ Work closely with UX to align technical requirements, scenarios, and business process maps with User Experience designs.
+ Stay focused on software development to ensure it meets requirements, providing proactive feedback to stakeholders.
+ Develop and execute effective product demonstrations for internal and external stakeholders.
+ Maintain accurate documentation of configurations, processes, and changes.
**Basic Qualifications and Experience:**
+ Master's degree and 1 to 3 years of Life Science/Biotechnology/Pharmacology/Information Systems experience OR
+ Bachelor's degree and 3 to 5 years of Life Science/Biotechnology/Pharmacology/Information Systems experience OR
+ Diploma and 7 to 9 years of Life Science/Biotechnology/Pharmacology/Information Systems experience
Functional Skills:
**Must-Have Skills:**
+ Excellent problem-solving skills and a passion for tackling complex challenges in drug discovery with technology.
+ Experience with Agile software development methodologies (Scrum).
+ Excellent communication skills and the ability to interface with senior leadership with confidence and clarity.
+ Experience in writing requirements for the development of modern web applications.
+ Experience with writing user requirements and acceptance criteria in agile project management systems such as JIRA.
**Good-to-Have Skills:**
+ Demonstrated expertise in a scientific domain area and related technology needs.
+ Understanding of scientific software systems strategy, governance, and infrastructure.
+ Experience in managing product features for PI planning and developing product roadmaps and user journeys.
+ Familiarity with low-code, no-code test automation software.
+ Technical thought leadership.
+ Able to communicate technical or complex subject matters in business terms.
+ Jira Align experience.
+ Knowledge of network security protocols and tools (e.g., IPSEC, SSL, IDS/IPS, firewalls).
+ Experience with DevOps, Continuous Integration, and Continuous Delivery methodology.
**Professional Certifications:**
+ SAFe for Teams certification (preferred).
**Soft Skills:**
+ Able to work under minimal supervision.
+ Skilled in providing oversight and mentoring team members. Demonstrated ability in effectively delegating work.
+ Excellent analytical and gap/fit assessment skills.
+ Strong verbal and written communication skills.
+ Ability to work effectively with global, virtual teams.
+ High degree of initiative and self-motivation.
+ Ability to manage multiple priorities successfully.
+ Team-oriented, with a focus on achieving team goals.
+ Strong presentation and public speaking skills.
**Shift Information:**
This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements.
**EQUAL OPPORTUNITY STATEMENT**
Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
Business Analyst
Posted 3 days ago
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Job Description
Xemplar is a US-based software and solutions company that specializes in customer engagement and risk management software using AI/ML, GPT, Mobile, Web and Cloud technologies for insurance and financial services customers primarily in the US and Europe.
Interested candidates will get to work in an established Software Company, with incredibly talented individuals and a fast-paced environment. Get to work on product development and implementations for P&C insurance clients and/or large commercial businesses that are looking to implement innovative solutions to improve customer engagement, growth, and risk management.
Xemplar Insights (Xemplar) is looking to hire an IT Business Analyst to requirements analysis and user story development for a US-based project. IT Business Analyst will be expected to work closely with the Onsite Functional Lead, Program Manager, Development and QA teams to provide necessary business analysis and testing support on this large development project.
Job Responsibilities
1. Self-driven business analyst who is well versed in developing detailed user stories required for development and QA testing.
2. Analyze available inputs and develop a deep understanding of the application’s objectives and processes to be able to provide clarifications to the team during development.
3. Use MS Office tools, UML, and flow-charting techniques to create necessary documentation for the requirements.
4. Communicate with clarity and fluency with all members of the team, to minimize miscommunications and misunderstanding of the requirements.
5. Partner well with other Business Analysts and QA Engineers to ensure that developed specifications and complete, clear, and unambiguous.
6. Fully leverage and enforce use of Jira software to manage sprints, with tickets that are well defined and accurate in information needed to perform design and development.
7. Must provide clear acceptance criteria to enable development of test scenarios and test cases.
8. If needed, roll up sleeves when needed to perform QA testing as well.
9. Formulate, organize, and monitor inter-connected projects under the program for efficiency and throughput, with attention to detail.
10. Proficiency in Agile-Scrum methodology using proven techniques to drive quality and throughput.
11. Provide inputs on status reports to Functional Lead and Program Manager on progress and timelines.
Required Experience:
5 to 7 years IT experience with at least 4 years of experience as the IT Business Analyst on development projects.
Expertise in User Story Development using Jira.
Excellent verbal and written communication skills demonstrated by an ability to work well virtually with US-based customers, onsite teams, and offshore teams based in Hyderabad.
Ability to multi-task, work under pressure and to tight deadlines
Strong customer service and support focus with a desire to deliver a high-quality service
Self-starter, comfortable in early-stage start-up environment.
Educational Qualifications:
1. Engineering graduate or MCA/MBA with relevant major subjects like Computer Science, Electronics, Management, etc.
Total experience: 5-7+years
Location: Hyderabad (all 5 day a week work from office)
Requirement: Immediate
Business Analyst
Posted 8 days ago
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Job Description
Designation: Business Analyst- SFMC
Job Purpose: What is the purpose of the job?
We are seeking a skilled and detail-oriented Business Analyst with expertise in Salesforce Marketing Cloud (SFMC) to join our team. The ideal candidate will play a pivotal role in understanding business requirements and optimization of SFMC features. This position requires a deep understanding of marketing automation, campaign management, and customer engagement strategies.
Key Responsibilities:
· Conduct time-to-time analysis to customize SFMC functionalities to align with Business goals
· Stay abreast of industry trends and emerging technologies to match the market standards
· Utilize advanced analytical tools to interpret data and generate actionable insights related to the email marketing.
· Leading deep dive data analysis to identify patterns and trends with the customer behavior.
· To be able to create reports in marketing cloud.
Principal Accountabilities
· Conduct comprehensive analysis of mails to assess performance, reliability.
· Utilize advanced analytical tools to interpret data and generate actionable insights .
· Collaborate with the SFMC Scrum Team to align on email marketing strategies with webshop objectives.
· Offer informed recommendations on implementing new email marketing strategies based on customer preferences and industry trends.
· To provide value generation for the Business cases related to Payment PORT projects .
· Create comprehensive user documentation and training materials for SFMC users.
Key Challenges
· Keeping pace with rapidly evolving industry and customer trends
· Being critical with data and providing the right validation towards data.
· To constantly, monitor and report far and wide gaps when it comes to main metrics of SFMC like open rate, conversion rate, bounce rate, click-open rate, unsubscribe rate etc.
· Balancing the need for innovation with maintaining operational efficiency and cost-effectiveness.
· Ensuring seamless integration with the webshop platform amidst changing business priorities and requirements.
Skills required (Tools and Technologies)
· Excel (good to have advanced), PowerPoint.
· Data reporting platforms like Google Analytics, Salesforce, PowerBi and looker (good to have) .
· Excellent collaboration and communication skills for working effectively within cross functional teams.
· Experience in Agile methodologies, particularly with Scrum Teams, and familiarity with sprint planning and backlog management.
· Strategic thinking to align with broader organizational goals and objectives.
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Business Analyst
Posted 8 days ago
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ROLE SUMMARY
The Claims Business Analyst for Guidewire ClaimCenter is responsible for developing detailed business and functional requirements for claims processing and administration systems, as well as ensuring proper integration with downstream systems for reporting purposes. Their role also includes planning and conducting User Acceptance Testing to guarantee that the systems meet the necessary specifications. Additionally, the Claims Business Analyst provides analytical support for various projects and initiatives aimed at enhancing the claims management processes within the organization.
ROLE RESPONSIBILITIES
- Lead requirements’ definitions for complex projects and multi-year strategic initiatives.
- Identify & translate business needs into clearly defined requirements.
- Create Documentation inclusive of business use cases, process / data flows, traceability matrices, and report mock-ups.
- Plan, facilitate, and conduct requirements’ gathering sessions, meetings, and presentations.
- Lead review sessions for completed business / functional requirements, with key business users focused on gaining consensus and final business approval.
- Cultivate strong professional relations within business units to thoroughly understand business needs.
- Collaborate with the development and testing teams to provide subject-matter expertise.
- Assist in troubleshooting and resolving issues when out-of-the-box functionality is leveraged.
- Ensure future solutions are efficient and effective across all business processes, while being consistent across products.
- Participate in the development and planning of the User Acceptance Testing activities, including test plans and scripts, based on requirements. After the planning phase, facilitate the UAT execution phase.
- Work with the business lead and project manager to obtain UAT signoff.
TECHNICAL QUALIFICATIONS
- 3+ years of business analysis experience, including defining functional and reporting requirements and conducting user acceptance testing for business-critical solutions in complex environments.
- Possess experience with Guidewire ClaimCenter systems is required.
- Must have detailed claims processing knowledge and experience.
- Experience with iterative and agile methodologies, with working knowledge of both SDLC & PMLC processes.
- Proven hands-on experience with creation of business process diagrams, data rules, business requirements, and functional requirements / user stories.
- Possess knowledge and experience when reviewing, re-engineering, or developing IT solutions for business process / improvements automation.
- Candidate has experience operating and interfacing with business management during walkthrough, interview, presentation, and negotiation processes.
- Proven track record for creating clear, concise deliverables which reflect a deep understanding of business needs and software functionality.
GENERAL QUALIFICATIONS
- The candidate has clear verbal and written skills. Able to understand communication channels and can escalate appropriately.
- Experience using standard project and business tools including, Microsoft Project, Excel, PowerPoint, Project, SharePoint, UI mock-up tools, etc.
- Must be proficient with process modeling tools (e.g., Visio.)
- Experience with visualization tools is beneficial.
- Possess excellent problem-solving and analytical skills.
- Candidate has experience supervising small teams.
- Possess a strong initiative with the ability to self-manage.
- Comfortable with ambiguity and able to work through challenges to complete the objectives correctly.
- The candidate is a team player who works well with technical and business resources.
- Able to see tasks through to completion without significant guidance.
- Has personal time-management skills and an ability to meet individual / team deadlines.
Business Analyst
Posted 8 days ago
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Job Description
About Us – FocalCXM
At FocalCXM, we are driven by a singular mission: to empower customer-facing teams in the Life Sciences industry with innovative, user-centric solutions. With a strong foundation in Product Management and a passion for solving complex challenges, we specialise in delivering exceptional enterprise user experiences that help organisation unlock the full potential of their CRM and CX platforms.
As a trusted partner to global Pharma, MedTech, and Animal Health companies, we support teams across the Pre-Clinical, Clinical, Commercial, and Medical spectrum. Our suite of software, solutions, and services is designed to streamline operations, enhance collaboration, and drive measurable outcomes.
Join us in shaping the future of customer engagement in Life Sciences.
What We Do
We transform the employee and customer experience for organizations through innovative digital solutions.
How We Do It
With a product-driven mindset and world-class engineering, we build high-performing teams that deliver measurable value to the Life Sciences sector.
Why We Do It
We're driven by a deep passion for Life Sciences—an industry committed to advancing health and improving lives.
Our Core Values
Love: Cherish respect, listen actively, practice empathy, and nurture relationships.
Integrity: Act ethically and responsibly, even when no one is watching.
Teamwork: Collaborate effectively with diverse individuals and thrive as a member of high-achieving teams. Tenkaizen: Embrace continuous innovation and strive for daily improvement.
Leadership: Take initiative and guide others, regardless of your formal position.
Excellence: What you currently possess is commendable.
About Team:
Our team of software experts specializes in Veeva, Salesforce, and AWS, delivering robust, scalable solutions tailored for the Life Sciences and IT domains.
About Job :
Job Title: Business Analyst
Job Type : Full-Time
Experience: 6-9 Year
Work Mode: Remote/Hybrid
Industry: IT / Life Sciences / Pharmaceutical
Notice Period: 30 days
Location: Hyderabad
Employment Type: Permanent Role
Key roles and responsibilities include:
- Work with clients and end users to gather, understand and define business requirements.
- Develop user stories and process flows to support the design and development of Salesforce solutions for clients.
- Work collaboratively with team members to design a solution that will meet the client’s business requirements and fulfil user stories
- Collaborate with developers to test and verify that solutions will meet the business requirements
- Participate in key meetings with clients including requirement gathering sessions, explore potential solutions, system demos, user acceptance testing, and end-user training
- Assists in creating basic test scenarios to be used in testing the business application in order to verify that client requirements are incorporated into the system design.
- Suggest product enhancements to improve user experience
- Monitor and report user's feedback after go-live
Ideal candidate requirements:
- Graduate/Postgraduate/MBA/PGDM in any discipline
- Work experience of 6+ years in a similar role
- Strong problem-solving and analytical thinking skills
- Proficiency in MS Word, MS Excel, MS PowerPoint, MS Visio, Google Docs, Google Sheets and Google slides
- Ability to effectively communicate and influence key stakeholders to support proposed strategies and process improvements
- Ability to innovate and come up with creative solutions
- Experience in testing and mapping multiple business processes and protocols
- Previous work experience as an Product Manager, Product Marketing Manager or similar role
- Work experience in Salesforce, Veeva or similar clouds are preferred
- Experience managing the entire product lifecycle
- Familiarity with market research, consumers’ behaviour and marketing techniques
- Hands-on experience with web technologies
- Knowledge of project management tools, like Jira, Trello or Confluence
- Strong time management skills
- Excellent interpersonal skills along with the ability to effectively collaborate with cross-functional teams
- MBA or Undergraduate degree in Business Administration, Marketing or similar field
- Excellent Verbal and Written Communication Skills
- Good knowledge of wireframing and mockup Tools preferably draw.io or Figma or similar
Good to have :
· Salesforce Admin certification and one consulting cloud certification (Sales cloud, Service cloud or Experience Cloud)
· Experience in LifeSciences
Key Activities:
· Business Engagement --- Understanding and Managing Business Needs and Process
· Pre-sprint activities- Requirement Gathering & Management –
· Sprint Activities – Scope management & Requirements review
· Product Support—Product documentation
· Process Documentation
· Stakeholder Communication
· User Stories & Use Cases
· Technical Documentation
· Change Management & Traceability
- · Report Writing
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional development and career growth.
- A supportive and collaborative work environment.
- Flexible working hours, 5 days working.
- We provide lunch and snacks every Friday.
We're looking for driven individuals who are eager to lead, quick to learn, and ready to take ownership. Focal is a fast-paced environment—ideal for self-starters who thrive with minimal hand-holding. If you prefer constant guidance or move at a slower pace, this may not be the right fit.
Business Analyst
Posted 8 days ago
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Job Description
About HighRadius:
Market leader in Order to Cash automation solutions, HighRadius is a Software Product Development Company with over 18 years in the global FinTech market. Headquartered at Houston, Tx, USA with offices across the USA, Europe, and India. Providing Order to Cash automation solutions to 30% of the Fortune 1000 Companies, and we are currently growing with a CAGR of 85%. Named to the Forbes 2024, 2023, 2022, 2021 and 2020 - Cloud 100 companies list and currently valued at 3.1 Billion US$, Highradius is definitive ranking of the top 100 private cloud companies in the world.
Job Summary:
The Business Analyst is responsible for delivering the HighRadius Cloud product implementations of Fortune 1000 clients. He/She will be owning solutioning for client engagements throughout the project life cycle. This is a highly visible and complex role since the candidate will be the main point of contact for project design and work with Client SMEs and stakeholders and Client users across client organization. The candidate must have strong solutioning skills, well organized, detail-oriented, quality-minded and possess excellent written and verbal communication skills. He/She will be responsible for guiding the team members, Associate Consultant and Data Analyst to implement the design and achieve project objectives.
Responsibilities
- Perform blueprint design for one to many client projects for multiple HighRadius products. Gather business requirements, explore solution options, brainstorm solutions with internal team(s) and client team(s) wherever required to finalize design.
- Oversee team members to ensure solution is built per the agreed design
- Ultimately accountable for project success by ensuring client achieves business value through a well defined solution design and holding the Associate Consultant/Data Analyst accountable to outcome metrics
- Keep the Delivery Manager and/or Program Director honest and up to date on any potential risks related to Solution design and/or Project value.
- Ability to produce actionable deliverables, influencing stakeholders to make informed design and decisions- Act as voice of reason within HRC and client teams
Requirements
Experience: 2 - 5 Years Experience
- Minimum 1+ years of experience as Solution Architect/Senior Business Analyst or equivalent role preferably in a fast-paced consulting / professional services set-up.
Role: We have multiple roles – the final role will depend on the candidate’s experience and credentials
Education: B.Tech/B.E//M.C.A/M.S/M.Tech
Other Below Preferred Requirements ( not Mandatory )
- Strong solutioning, presentation and facilitation skills with small and large groups
- Strong analytical skills with the ability to understand Fortune 1000 client business complexities and solution those
- Experience in following the established processes/standards/templates to achieve successful results.
- High level understanding of B2B ERP systems like - SAP/ Oracle etc
- High level understanding of integrations - Mode of integrations (API/SFTP)
- Strong Stakeholder management - internal and external.
- High level understanding of B2B ERP systems like - SAP/ Oracle etc.