31 Client Engagement jobs in Ahmedabad

About the role:

We’re looking for a Client Engagement Intern to join our remote team at FUME , India’s leading root-cause health transformation platform that has already helped 4,000+ clients reverse chronic lifestyle and hormonal disorders naturally.

In this role, you’ll be the first point of contact for new clients. You will welcome them over video consultations, understand their key challenges, share how FUME’s holistic health approach works, and guide them toward the most suitable next step in their journey.

This is a consultative, client-facing role where your focus is on building trust, simplifying health concepts, and ensuring that clients feel supported and understood.

This internship is ideal for final-year students or fresh graduates who want to build a career in health, wellness, and client communication while gaining real-world experience in digital health consulting.

Responsibilities:

• Conduct 1:1 video consultations (15–20 mins) with new clients
• Listen actively to clients’ challenges and health goals
• Educate clients about FUME’s holistic health process in simple terms
• Provide empathetic guidance on the most suitable next steps
• Maintain accurate notes and records of all consultations
• Collaborate with senior health coaches for client support when needed

Preferred Qualifications:

• Final-year students or fresh graduates in Psychology, Communication, Public Health, or related fields
• Open to candidates from Life Sciences or Nutrition backgrounds with strong interest in holistic health (not mandatory)
• Strong communication skills in English & Hindi
• Comfortable with video consultations (Zoom/Google Meet)
• Empathetic, confident, and good listener
• Well-groomed, confident, and presentable for client-facing video calls
• Should embody a healthy lifestyle
• Passionate about holistic health, lifestyle improvement, and wellness

Internship Structure:

• Duration: 6 months
• Part-time in the initial phase
• Can transition into full-time based on performance (PPO path)
• Mode: Fully Remote
• Compensation: Stipend + Incentives

Perks and Benefits:

• Work-from-anywhere (Remote)
• Paid internship with strong Pre-Placement Offer (PPO) potential
• Mentorship from senior health coaches and industry experts
• Real-world experience in client engagement and wellness communication
• Exposure to India’s leading root-cause health transformation platform
• Be part of a mission-driven team impacting thousands of lives

About the role:

We’re looking for a Client Engagement Intern to join our remote team at FUME , India’s leading root-cause health transformation platform that has already helped 4,000+ clients reverse chronic lifestyle and hormonal disorders naturally.

In this role, you’ll be the first point of contact for new clients. You will welcome them over video consultations, understand their key challenges, share how FUME’s holistic health approach works, and guide them toward the most suitable next step in their journey.

This is a consultative, client-facing role where your focus is on building trust, simplifying health concepts, and ensuring that clients feel supported and understood.

This internship is ideal for final-year students or fresh graduates who want to build a career in health, wellness, and client communication while gaining real-world experience in digital health consulting.

Responsibilities:

• Conduct 1:1 video consultations (15–20 mins) with new clients
• Listen actively to clients’ challenges and health goals
• Educate clients about FUME’s holistic health process in simple terms
• Provide empathetic guidance on the most suitable next steps
• Maintain accurate notes and records of all consultations
• Collaborate with senior health coaches for client support when needed

Preferred Qualifications:

• Final-year students or fresh graduates in Psychology, Communication, Public Health, or related fields
• Open to candidates from Life Sciences or Nutrition backgrounds with strong interest in holistic health (not mandatory)
• Strong communication skills in English & Hindi
• Comfortable with video consultations (Zoom/Google Meet)
• Empathetic, confident, and good listener
• Well-groomed, confident, and presentable for client-facing video calls
• Should embody a healthy lifestyle
• Passionate about holistic health, lifestyle improvement, and wellness

Internship Structure:

• Duration: 6 months
• Part-time in the initial phase
• Can transition into full-time based on performance (PPO path)
• Mode: Fully Remote
• Compensation: Stipend + Incentives

Perks and Benefits:

• Work-from-anywhere (Remote)
• Paid internship with strong Pre-Placement Offer (PPO) potential
• Mentorship from senior health coaches and industry experts
• Real-world experience in client engagement and wellness communication
• Exposure to India’s leading root-cause health transformation platform
• Be part of a mission-driven team impacting thousands of lives

About the role:

We’re looking for a Client Engagement Intern to join our remote team at FUME , India’s leading root-cause health transformation platform that has already helped 4,000+ clients reverse chronic lifestyle and hormonal disorders naturally.

In this role, you’ll be the first point of contact for new clients. You will welcome them over video consultations, understand their key challenges, share how FUME’s holistic health approach works, and guide them toward the most suitable next step in their journey.

This is a consultative, client-facing role where your focus is on building trust, simplifying health concepts, and ensuring that clients feel supported and understood.

This internship is ideal for final-year students or fresh graduates who want to build a career in health, wellness, and client communication while gaining real-world experience in digital health consulting.

Responsibilities:

• Conduct 1:1 video consultations (15–20 mins) with new clients
• Listen actively to clients’ challenges and health goals
• Educate clients about FUME’s holistic health process in simple terms
• Provide empathetic guidance on the most suitable next steps
• Maintain accurate notes and records of all consultations
• Collaborate with senior health coaches for client support when needed

Preferred Qualifications:

• Final-year students or fresh graduates in Psychology, Communication, Public Health, or related fields
• Open to candidates from Life Sciences or Nutrition backgrounds with strong interest in holistic health (not mandatory)
• Strong communication skills in English & Hindi
• Comfortable with video consultations (Zoom/Google Meet)
• Empathetic, confident, and good listener
• Well-groomed, confident, and presentable for client-facing video calls
• Should embody a healthy lifestyle
• Passionate about holistic health, lifestyle improvement, and wellness

Internship Structure:

• Duration: 6 months
• Part-time in the initial phase
• Can transition into full-time based on performance (PPO path)
• Mode: Fully Remote
• Compensation: Stipend + Incentives

Perks and Benefits:

• Work-from-anywhere (Remote)
• Paid internship with strong Pre-Placement Offer (PPO) potential
• Mentorship from senior health coaches and industry experts
• Real-world experience in client engagement and wellness communication
• Exposure to India’s leading root-cause health transformation platform
• Be part of a mission-driven team impacting thousands of lives

Handle customer follow-up calls, resolve queries, maintain relationships with customers, and ensure customer satisfaction. Must have good communication skills & basic computer knowledge.

Job description:

· CRM Strategy & Implementation:

Develop and execute CRM strategies aligned with business objectives, focusing on customer engagement, retention, and growth.

· Team Leadership:

Manage, mentor, and motivate a team of CRM specialists, ensuring their professional development and fostering a collaborative environment.

· System Management:

Oversee the configuration, customization, and integration of the CRM system, ensuring optimal performance and data integrity.

· Data Analysis & Reporting:

Analyze customer data, identify trends, and generate reports to measure campaign effectiveness and inform decision-making.

· Cross-functional Collaboration:

Collaborate with marketing, sales, and customer support teams to align CRM strategies and ensure a consistent customer experience.

· Training & Support:

Provide training and support to CRM users, ensuring effective adoption and utilization of the system.

· Staying Updated:

Stay informed about CRM technology trends and best practices to recommend innovative solutions and improvements.

· Performance Monitoring:

Monitor and analyze CRM performance metrics, making data-driven recommendations for improvement.

· Issue Resolution:

Address and resolve CRM-related issues, ensuring smooth operation and user satisfaction.

·Budget Management:

Manage the CRM budget, ensuring efficient resource allocation and cost-effectiveness.

Skills and Qualifications:

· CRM & Loyalty Expertise:

Proficiency in CRM platforms. data management, and reporting.

· Leadership & Communication:

Strong leadership, communication, and interpersonal skills to effectively manage a team and collaborate with stakeholders.

· Analytical & Problem-Solving:

Ability to analyze data, identify trends, and solve complex CRM-related problems.

· Strategic Thinking:

Ability to develop and implement effective CRM strategies aligned with business goals.

· Project Management:

Ability to manage projects, timelines, and resources effectively.

·Business Acumen:

Understanding of business processes and the ability to align CRM strategies with business objectives.

Interested candidates can share their resume on

Technical Proficiency: Familiarity with CRM software & sales management.

Responsibilities - handling customer inquiries and complaints, nurturing existing customer relationships & collaborating with marketing & sales teams.

Customer Relationship Management

* Build and maintain strong relationships with post-sales customers, ensuring their ongoing satisfaction and loyalty.

* Provide exceptional customer service, addressing inquiries, concerns, and requests promptly and professionally.

* Coordinate with relevant departments (e.g., construction, legal, property management) to ensure timely delivery and resolution of post-sales issues.

* Proactively identify and address customer needs and concerns.

* Foster trust and loyalty through personalized communication and exceptional service.

Collections Management

* Manage the collections process for outstanding payments, ensuring timely and accurate receipt of funds.

* Follow up with customers to collect overdue payments, maintaining a professional and courteous approach.

* Negotiate payment plans or settlements with customers as needed.

* Prepare regular reports on collections activities, including aging analysis, payment trends, and customer satisfaction metrics.

* Analyze data to identify potential risks and opportunities for improvement.

Qualifications

* Excellent communication skills in Hindi, Gujarati, and English, both verbal and written.

* Proven experience in a customer-facing role, preferably in the real estate or construction industry.

* Strong interpersonal skills and the ability to build rapport with customers.

* A positive and enthusiastic attitude with a passion for customer service.

* Excellent time management and organizational skills.

Benefits

* Competitive salary and commission structure.

* Opportunities for professional growth and development.

*
A supportive and collaborative work environment.

Company Description

is revolutionizing the digital space for used vehicles by helping dealers efficiently market their vehicles and enabling customers to easily discover them. Serving the Gujarat region, our platform offers both an application and website, making vehicle search faster and connecting buyers and sellers directly. We offer tools for sellers to digitalize their business at minimal cost, manage stock, customers, and online marketing, alongside a 24/7 chat service for our customers. Visit us at or download our app.

Role Description

This is a full-time, on-site role for a Customer Relationship Management (CRM) Lead located in Ahmedabad. The CRM Lead will oversee maintaining and improving customer relationships, develop strategies to enhance customer engagement, and ensure customer satisfaction through effective communication. Responsibilities include sales and marketing support, project management, and data analysis to gain insights into customer behavior. The CRM Lead will work closely with various departments to implement CRM systems and strategies.

Qualifications

• Strong Analytical Skills
• Excellent Communication abilities
• Proven experience in Sales and Customer Relationship Management (CRM)
• Project Management skills
• Experience in developing and implementing CRM strategies
• Ability to collaborate with cross-functional teams
• Bachelor's degree in Business Administration, Marketing, or a related field
• Experience in the automotive industry is a plus

Company Description

Excell Impex (Gujarat) Pvt. Ltd. is a renowned Indian manufacturer and global exporter of herbal hair care, hair color, and skincare products, headquartered in Ahmedabad, Gujarat. With a solid presence in both Indian and international markets, we specialize in plant-based beauty products crafted with FDA-approved herbal formulations. For over 20 years, our brands such as Zeba, Nikhar, Excel's Nihar, and others have blended herbal heritage with modern quality standards. We proudly serve markets in UAE, Iraq, Iran, Nepal, and Southeast Asia, empowering global clean beauty with trust, consistency, and care.

Role Description

This is a full-time, on-site role for a Customer Relationship Management (CRM) Manager located in Ahmedabad. The CRM Manager will be responsible for developing and managing CRM strategies, analyzing customer data, and improving customer engagement. Daily tasks include overseeing customer communications, coordinating with sales and marketing teams, creating reports on customer insights, and managing customer segmentation projects.

Qualifications

• Analytical Skills for data analysis and creating actionable insights
• Strong Communication skills for effective customer interactions
• Sales and Market Segmentation experience
• Project Management capabilities
• Excellent organizational and multitasking abilities
• Bachelor's degree in Business Administration, Marketing, or a related field
• Previous experience in CRM, customer service, or related fields is a plus