501 Client Service jobs in Delhi

Delhi NCR | Hybrid role | 12 yrs in ad/creative/digital/marketing agency. Key: Client Servicing, Brand Mgmt, Strategy, Coordination, Pitches, BD (non-target). Must have excellent comms & presentation skills.

Work from home

Sales incentives

Mobile bill reimbursements

Job/soft skill training

Responsibilities:

* Manage client relationships through effective communication and issue resolution

* Coordinate events from planning to execution with clients' needs in mind

creative project planning

execution of events across diverse formats and scale

leading high performance teams with structured systems

Job Title: Senior Client Service & Store Executive - Luxury Brand Store

Location: Delhi

No. of Openings: 2

Salary: ₹40,000 – ₹0,000 per month

Experience Required: 5-8 years in luxury / premium brand retail

Qualification: Minimum Graduate

About Company:

The Company operates several prestigious luxury stores across Delhi NCR. We believe in delivering impeccable style, exceptional client care, and lasting impressions.

We seek leaders who can combine upscale aesthetics with outstanding client service and operational excellence.

Key Responsibilities

• Lead store operations: manage staff, ensure high standards of presentation, merchandise, inventory, and maintain brand ambiance.
• Serve as the face of the store: greet clients, understand their needs, provide product expertise, styling counsel, and personalized service.
• Maintain and grow client relationships: follow up with VIP clients, manage client data, ensure loyalty and repeat business.
• Drive and exceed store sales targets; analyze sales data; plan promotions, events, or client-appreciation moments.
• Oversee after-sales experience: manage returns, alterations, repairs, ensure customer delight beyond purchase.
• Train, mentor, and supervise store team: elevate service standards, maintain professionalism, ensure continuous improvement.
• Collaborate with marketing / buying / merchandising teams to ensure proper assortments, promotions, visual merchandising align with luxury positioning.

Required Skills & Qualities

• Proven 5-8 years of senior management experience in luxury retail, designer boutiques, premium fashion or lifestyle brands.
• Excellent client servicing skills; adept at crafting memorable customer experience.
• Strong sales acumen: ability to plan, monitor, and achieve targets.
• Superb interpersonal communication skills, refined demeanor, polished presentation.
• Experience in after-sales management and resolving client issues.
• Leadership qualities: coaching, motivating, team building.
• Eye for detail: store display, visual merchandising, and maintaining brand aesthetics.

How to Apply:

Please send your resume to

or

msg on this number:

Job Types: Full-time, Permanent

Pay: , ,000.00 per month

Application Question(s):

• How much you rate yourself in 0/10 in English communication skills ?
• In which Luxury brand store have you worked?
• What is your In Hand Salary per month?
• Are you a Immediate Joiner?

Experience:

• Senior Client Service & Store Executive: 1 year (Required)

Location:

• Delhi, Delhi (Required)

Work Location: In person

business development for an ad agency

client service

Job Types: Full-time, Part-time, Permanent, Contractual / Temporary, Freelance

Pay: ₹40, ₹50,000.00 per month

Work Location: In person

Job Title: Luxury Store Executive – Client Service

Location: South Delhi, Delhi

No. of Openings: 2

Salary: ₹45,000 – ₹5,000 per month

Experience Required: 5-8 years in luxury retail / high-end fashion / lifestyle stores

Qualification: Minimum Graduate

About Company:

The company is known for its exquisite luxury stores across Delhi NCR. We curate high-quality fashion/lifestyle designs (or luxury products) that cater to discriminating clientele who expect exceptional service, elegant presentation, and personalized attention.

Key Responsibilities

• Oversee and manage the daily operations of the luxury store: opening & closing procedures, inventory, displays, stock, and staff scheduling.
• Greet all clients warmly, ensure premium in-store experience: personal attention, assisting with selections, styling advice, and fostering relationships.
• Drive sales performance: achieve store sales targets, maximize average transaction value, and monitor KPIs.
• Provide after-sales service: handle returns, alterations, customer feedback, and resolution of complaints to ensure client satisfaction and retention.
• Coach, train, and mentor store staff in luxury service etiquette, product knowledge, and retail best practices.
• Ensure visual merchandising is consistent with the brand's luxury image: displays, lighting, cleanliness, product presentation.
• Implement and maintain high standards of customer service, store hygiene, and employee conduct.

Required Skills & Qualities

• Minimum 5-8 years of experience in luxury retail store management or high-end boutique / designer brand.
• Strong client servicing skills: ability to build lasting relationships, understand client preferences, follow-ups.
• Excellent communication & interpersonal skills, presentable appearance, confident in interacting with high net worth individuals.
• Solid understanding of sales metrics, ability to drive performance and motivate team.
• Good organizational skills: inventory control, merchandising, store layout.
• Problem solver: handle customer complaints, returns with grace and efficiency.

How to Apply:

Please send your resume to

or

msg on this number:

Job Types: Full-time, Permanent

Pay: , ,000.00 per month

Application Question(s):

• How much you rate yourself in 0/10 in English communication skills ?
• In which Luxury brand store have you worked?
• What is your In Hand Salary per month?
• Are you a Immediate Joiner?

Experience:

• Luxury Store Executive – Client Service : 1 year (Required)

Location:

• South Delhi, Delhi, Delhi (Required)

Work Location: In person

Company: Aimlay

Location:
Rohini, Delhi

Shift:
Night (9:30 PM to 6:30 AM)

Working Days :
Monday to Saturday

CTC:
Up to 4.5 LPA + Unlimited Incentives & Benefit

Process:
International Voice Process

Are you a confident communicator with good English skills? Ready to work in a dynamic voice process role with attractive incentives? Aimlay Pvt Ltd is looking for
Lead Qualification Specialists
to join our night shift team

What you are going to do

Update CRM Make outbound calls daily using provided leads

Verify and screen prospective customer data

Capture additional info and assess customer interest for company's product

Work closely with the Sales team for lead allocation

Ensure lead accuracy and quality before handing off to counsellors

What we need:

Any graduate

Strong English communication skills (spoken & written)

Comfortable with US Sift Timing & Highly Energetic – Interested in Rapid growth

Why should you join Aimlay?

Competitive salary up to 4.5 LPA + Unlimited Incentives & Benefit

Growth opportunities in a fast-paced environment

Supportive team and work culture

Opportunity to work with an Indian edtech brand on a global Platform

Open door policy

Industry best mentors & leaders

Monthly Engagement & Recognition

Uncapped growth opportunity

We are seeking a proactive and driven Customer Support & Sales Executive to manage our Shopify store's customer interactions, boost sales conversions, and implement growth strategies using WhatsApp marketing and automation tools. The ideal candidate will handle post-order and pre-order communications, abandoned cart recovery, NDR follow-ups, social media queries, email escalations, and refunds to ensure a smooth customer experience and higher order completion rate.

Key Responsibilities

• Manage abandoned carts on Shopify and re-engage customers through WhatsApp, email, and automations to recover sales.
• Monitor and follow up on NDR (Non-Delivery Reports) with courier partners and customers to maximize successful deliveries.
• Respond promptly to social media queries (Instagram, Facebook, etc.) and convert leads into orders.
• Plan and execute WhatsApp marketing campaigns and implement new strategies to drive customer engagement and repeat purchases.
• Use automation tools for marketing, follow-ups, and customer support workflows.
• Handle escalations, customer refunds, and grievance resolution via email and WhatsApp in a timely manner.
• Maintain records of interactions, escalations, and resolutions in CRM/Shopify for tracking and reporting.
• Collaborate with marketing and operations teams to suggest improvements for order growth and customer retention.

Skills & Qualifications

• Proven experience in e-commerce customer service and sales (Shopify experience preferred).
• Strong written and verbal communication skills in English and Hindi.
• Familiarity with WhatsApp marketing platforms, CRM tools, and automation software.
• Problem-solving attitude and ability to handle customer escalations with professionalism.
• Time management skills and ability to multitask in a fast-paced environment.
• Basic knowledge of social media platforms and content engagement.

Benefits

• Competitive salary based on experience.
• Performance-based incentives.
• Opportunity to work with a fast-growing e-commerce brand.
• Skill development in marketing automation and sales strategies.

Job Type: Full-time

Pay: ₹18,000.00 per month

Benefits:

• Cell phone reimbursement

Work Location: Remote

Role & responsibilities

• Initiate outbound calls to inactive driver-partners and understand their reasons for leaving the platform.
• Identify and address dissatisfaction, concerns, or misconceptions with clarity and empathy.
• Use persuasive communication and sales techniques to convey the benefits of rejoining the platform.
• Engage drivers who may have migrated to competitors and present compelling reasons to return.
• Share updates about new features, incentives, or improvements that may address past issues.
• Maintain high satisfaction scores and contribute to reactivation targets.
• Document insights and feedback to help shape future engagement strategies.