89 Communication jobs in Chennai

Communication

Chennai, Tamil Nadu Krea university

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Job Description

**Responsibilities**
- Act as the primary representative of the communications team on campus, serving as the Point of Contact (POC) for faculty, student, and campus communications, and ensuring the team’s interests are well represented in meetings and forums.
- Lead and execute a comprehensive communication strategy across campus, focused on faculty initiatives, student achievements, and university events, ensuring alignment with Krea University’s objectives.
- Oversee all campus communications, promoting and managing campus-driven events and initiatives with clarity and coherence.
- Manage faculty communications, including the promotion of faculty-driven events and initiatives, ensuring accurate and effective messaging.
- Enhance student communications by promoting and reporting on student activities, clubs, and committees, ensuring timely and clear dissemination of information.
- Collaborate with faculty and students to generate user-driven content, fostering a strong sense of community engagement across campus.
- Develop compelling and original content for all facets of campus communications, including faculty-led initiatives, student achievements, academic highlights, and key university events.
- Promote faculty and student accomplishments to media outlets, identifying opportunities for op-eds, interviews, and other media engagements.
- Oversee the maintenance of the Krea website, ensuring regular updates that highlight campus life, academic pursuits, and faculty achievements while collaborating with web developers to enhance the user experience.
- Manage social media presence in collaboration with faculty and students, driving engagement and promoting key university messaging.
- Oversee the promotion of Krea Talks, managing the creation of related collateral and publicity.
- Introduce and drive innovative communication strategies to elevate the Krea brand, particularly focusing on faculty achievements, academic successes, and campus life.
- Collaborate with the academic team to develop web content, identify content needs, and improve the overall web presence of Krea University.
- Liaise with external agencies to support the promotion of faculty achievements, research, and university events when necessary.
- Address communication-related issues promptly and effectively, ensuring quick resolutions and consistent messaging.
- Handle ad hoc requests and maintain flexibility in working hours, including occasional adjustments to meet project deadlines and event requirements.

**Desired Skills and Qualifications**:

- Proven experience in managing and executing communication strategies, particularly in dynamic and multifaceted environments.
- Strong content creation, writing, and storytelling skills across various platforms, including digital, print, and social media.
- Proficiency in digital communication tools, with hands-on experience in website management and social media engagement.
- Excellent interpersonal and collaborative abilities, with the capability to work across various departments and build strong working relationships.
- A proactive and innovative approach to communication challenges, with a proven ability to solve problems creatively.
- Prior experience in the education sector is preferred but not mandatory.

Any other task assigned from time to time.

Minimum Qualifications: A bachelor’s degree in Communications, Public Relations, or a related field is required.

Experience: A minimum of 2 years of experience in a communications or related role, with a focus on content creation, strategy execution, and stakeholder management.

**Job Types**: Full-time, Permanent

Pay: ₹600,000.00 - ₹700,000.00 per year

**Experience**:

- total work: 1 year (preferred)

Work Location: In person
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Communication Specialist

Chennai, Tamil Nadu ₹900000 - ₹1200000 Y Merit Data And Technology

Posted 1 day ago

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We are searching for a Corporate Communications Specialist. Ideal candidate will have a minimum of 3 years of experience in corporate communication or content creation or digital marketing or social media management.

Responsibilties:

  • Draft and circulate internal communications, newsletters, leadership updates, and key company announcements.
  • Collaborate with HR team and leadership teams to communicate initiatives, policy changes, events, and business updates.
  • Write engaging content that resonates with employees and aligns with the company tone and values.
  • Manage and update the companys official social media platforms (LinkedIn, Instagram, Facebook, and Glassdoor).
  • Create original, on-brand, visually appealing posts that showcase company culture, values, leadership messages, employee spotlights, and milestones
  • Develop and execute a content calendar that reflects company culture, leadership voice, business milestones, employee stories, CSR initiatives, and workplace celebrations
  • Drive consistent, high-quality content creation (posts, reels, stories, carousels) that captures employee experiences and promotes the employer brand
  • Monitor performance through insights/analytics and provide recommendations to increase engagement and follower base
  • Actively work to grow page followers and increase brand visibility through organic strategies, employee advocacy, and cross-posting
  • Collaborate with design and marketing teams as needed for multimedia content
  • Monitor analytics to measure the impact and reach of social media campaigns
  • Monitor and respond to reviews on Glassdoor in a timely, professional, and brand-consistent manner
  • Work closely with HRBP to address themes and feedback from Glassdoor and incorporate them into improvement actions or messaging
  • Enhance the companys reputation as an employer of choice through thoughtful employer branding strategies.
  • Manage and maintain the company intranet by uploading relevant and timely content
  • Keep internal pages engaging, up-to-date, and aligned with internal communications themes
  • Track and analyze the performance of internal communications and social media activities
  • Prepare and present monthly dashboards/reports that highlight key metrics (reach, engagement, follower growth, campaign performance, Glassdoor sentiment trends, etc.)
  • Share data-driven insights and recommendations to improve content strategies and engagement
  • Suggest relevant improvements or new ideas.
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Communication Analyst

Chennai, Tamil Nadu Kyndryl

Posted 5 days ago

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Job Description

**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Are you ready to take on a ground-floor opportunity and make your mark with a brand-new platform with unstoppable growth potential? Kyndryl is seeking a passionate and driven IT/Cloud Consultant to join our team and break out of the hierarchy to rewrite the rules for what comes next.
As an IT/Cloud Consultant at Kyndryl, you will be re-energized with a fresh set of challenges, including working on large enterprise, fast-track infrastructure projects. You will have the opportunity to be the standard-bearer in a new organization and industry-leading brand, where you can leverage your unstoppable growth potential and start building what can become your legacy.
In this role, you will be at the forefront of strategic decision-making, defining sourcing strategies, and selecting providers that align with our customers' IT and automation strategies. You will be the trusted advisor, accountable for delivering highly complex, multi-disciplined consulting engagements that provide lasting and measurable value to our esteemed customers. Your expertise in prioritizing use cases, conducting ROI and business case analyses, and seamlessly incorporating security and resiliency into future state designs will shape the foundation for success.
You will strategically develop a future state vision and roadmap, revolutionizing the infrastructure and network requirements to meet the ever-evolving needs of both IT and business. You'll be the catalyst for improved performance and productivity, identifying areas where efficiency can be optimized, costs minimized, risks reduced, and performance enhanced. You will capture, prioritize, and analyze technical requirements, both functional and non-functional, ensuring that every aspect of the solution is meticulously crafted to perfection.
But it doesn't stop there. Your impact will extend beyond individual projects. As a thought leader, you will shape the evolution of our intellectual capital assets and contribute to the development of practice resources, solidifying our position as industry trailblazers. Join us at Kyndryl and be a part of our unstoppable growth - where every challenge is an opportunity and innovation knows no bounds.
**Responsibilities:**
+ Contribute to the development and execution of communication strategies that support organizational change initiatives, with a strong focus on digital and online channels.
+ Collaborate with OCM Consultants and project teams to understand change impacts and communication needs for various stakeholder groups, considering online engagement.
+ Develop clear, concise, and engaging communication materials across multiple channels, with a strong emphasis on online platforms including email marketing, intranet content, social media (internal), digital signage, and virtual meeting platforms.
+ Support the creation and maintenance of communication plans, timelines, and stakeholder matrices, considering the nuances of online communication delivery and engagement.
+ Assist in the development of key messages that articulate the vision, rationale, and impact of the change, optimized for online consumption.
+ Coordinate the distribution of communication materials through appropriate channels, with a focus on leveraging online tools and platforms for broad reach and engagement.
+ Support the planning and execution of communication events, such as virtual town halls, online information sessions, and webinars.
+ Gather feedback on communication effectiveness, including monitoring online engagement metrics, and contribute to the refinement of communication strategies and materials.
+ Maintain communication logs and track the dissemination of information, including online distribution records.
+ Assist in identifying and addressing potential communication barriers and resistance to change, considering the dynamics of online discussions and feedback.
+ Collaborate with training and other workstreams to ensure consistent and aligned messaging across all channels, including online learning platforms.
+ Support the development of online communication guidelines and templates.
+ Contribute to the development of communication metrics and reports, including tracking online engagement and reach.
+ Stay informed about best practices in change communication and online engagement strategies.
**Your Future at Kyndryl**
As an IT/Cloud Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts - presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
**Required Technical and Professional Experience**
+ Bachelor's degree in Communications, Public Relations, Marketing, English, Journalism, or a related field.
+ 5-7 years of experience in a communication role, preferably within organizational change management or corporate communications, with demonstrable experience in online communication strategies and execution.
+ Strong written and verbal communication skills, with the ability to tailor messaging to different audiences and optimize content for online platforms.
+ Experience developing communication materials for various channels, with a strong portfolio of online communication examples (e.g., email campaigns, intranet content, social media posts).
+ Excellent organizational and project management skills.
+ Ability to work collaboratively in a team environment.
+ Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook).
+ Strong attention to detail and accuracy.
+ Ability to manage multiple tasks and meet deadlines.
+ Familiarity with online communication platforms and tools (e.g., email marketing software, intranet content management systems, internal social media platforms, webinar platforms).
**Preferred Technical and Professional Experience**
+ Experience with visual communication tools (e.g., Canva, basic graphic design software) and optimizing visuals for online use.
+ Familiarity with web analytics and online engagement metrics.
+ Knowledge of change management principles.
+ Experience in a consulting environment.
+ Experience with video production or editing for online distribution.
+ Understanding of stakeholder analysis and engagement techniques, including online engagement methods.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
This advertiser has chosen not to accept applicants from your region.

Marketing Communication

Chennai, Tamil Nadu ₹900000 - ₹1200000 Y EXL

Posted 1 day ago

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Job Description

We are seeking a highly analytical and creative thinker to join our Payment Integrity SGU as a Marketing & Content Strategist. In this role, you will act as a critical liaison between the PI business and corporate marketing team, responsible for identifying, developing, & delivering compelling collaterals/assets that showcases our expertise and ensuring alignment between business goals and marketing execution. This role requires a blend of content creation expertise, strategic thinking and cross-functional collaboration to strengthen EXLs market presence and support sales enablement. The ideal candidate brings a strong understanding of the payment integrity industry, US Healthcare and a strong ability to translate business insights into engaging narratives and strategic outputs.

Key Responsibilities:

Project Management & Reporting

  • Serve as the primary link between the Payment Integrity SGU and the marketing team, ensuring effective communication and alignment on marketing initiatives and content development.
  • Lead end-of-the-end lifecycle of marketing/sales collaterals from ideation to publication /distribution in marketing & sales campaigns
  • Track & report on the progress of deliverables, provide regular updates to leadership, and measure impact of materials on pipeline growth.
  • Maintain a repository of all marketing assets and ensure timely updates based on market feedback

Content Development & Storytelling

  • Identify and develop compelling stories, including case studies, white papers, playbooks and points of view (POV), that highlight our value proposition & client successes.
  • Develop initial drafts of case studies and narratives based on the business inputs, ensuring stories resonate with target audiences.
  • Collaborate with corporate marketing team to refine collaterals with technical writing, enhance visuals, and ensure materials align with brand guidelines

Strategic Planning & Collaboration

  • Analyze market dynamics, including technological advancements and shifts within the healthcare and payment integrity landscape, to identify opportunities and inform strategic direction.
  • Support branding activities for the Payment Integrity business unit, ensuring consistency and alignment with the overall company brand.
  • Conduct in-depth competitor analysis (SWOT, pricing, market share, customer base) to inform strategic decision-making.
  • Partner with product teams to translate technical offerings into customer-centric messaging for campaigns.
  • Support branding initiatives and ad-hoc requests to maintain consistent EXL's brand voice across channels.

Qualifications & Skills:

  • Bachelor's degree in business, Marketing or a related field (MBA is a plus).
  • 7+ years of experience in strategy, B2B product marketing, or business consulting, preferably in healthcare / payment integrity / AI
  • Proven track record of developing market strategies, competitive intelligence, and sales enablement materials.
  • Excellent written and verbal communication skills, with the ability to create compelling narratives and present complex information clearly
  • Experience in developing various types of marketing content (case studies, white papers, videos, etc.).
  • Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel) & video making tools

Soft Skills:

  • Highly creative & detail-oriented, with strong problem solving and critical-thinking skills.
  • Strategic Thinking: Ability to see the bigger picture and translate insights into actionable plans.
  • Collaboration: Excellent interpersonal skills and the ability to work effectively with cross-functional teams.
  • Initiative: Proactive and self-motivated with a drive to identify and pursue opportunities.
  • Communication: Clear, concise, and persuasive written and verbal communication.
  • Project Management: Ability to manage multiple projects simultaneously and meet deadlines.

What We Offer

  • EXL Health offers an exciting, fast paced, and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions.
  • From your very first day, you get an opportunity to work closely with highly experienced, world-class Healthcare consultants.
  • You can expect to learn about many aspects of businesses that our clients engage in. You will also learn effective teamwork and time management skills - key aspects for personal and professional growth.
  • We provide guidance/ coaching to every employee through our mentoring program wherein every junior level employee is assigned as a senior level professional as advisors.
  • Sky is the limit for our team members. The unique experiences gathered at EXL Health sets the stage for further growth and development in our company and beyond.
This advertiser has chosen not to accept applicants from your region.

Communication Trainer

Kovilambakkam, Tamil Nadu Concentrix

Posted today

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Job Description

Description  Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role & Key Responsibilities: Monitor and evaluate calls/chat on language quality and communication skills. Provide coaching & feedback in person basis the observations from call/chat monitoring and to assist Ops-TL in development of Agents Prepare and develop individual Coaching Plans, providing resources and assistance. Implement effective Coaching / Training methodologies to individual / group in a dynamic training environment i.e. Virtual & Classroom Create clusters / quartiles based on the performance and improve bottom quartile movement on Comms Skills. Participate in Calibration sessions along with Quality, Operations and Clients. Proactively implement best practices and add value to the process. Attending TTT (Train the Trainer) basis new Product update / Process change and build / amend content accordingly. Conducting Comms Sessions on Soft Skills / Language / Customer Service etiquette for NH Agents as part of the NH Training Program Creating & sharing Q-Tips around soft skills and WOW customer service statements TNA / TNI: Coordinate with Quality / Ops Team to Design & Develop training programs basis the TNA / TNI for conducting refresher sessions. Create and maintain Training Reports for different Stakeholders. Key Skills and knowledge: - 1.   Excellent oral and written English communication skills 2.   Ability to monitor and coach advisors on Language Skills which include sentence construction, grammar, rate of speech. clarity of speech, pronunciations, Soft Skills, Call Etiquettes 3.   Excellent facilitation and presentation skills 4.   Willing to work in rotational shift. 5.   People Management and Interpersonal Skills.    6.   Good knowledge of computers and MS Office (Excel, Power point) 7.   Analytical / Quantitative skills and Effective Time Management 8.   Planning and Decision making 9.   Ability to drive initiatives to closure. 10.  Rich Experience in handling International Customer Service Process as comm trainer is a critical requirement. 11.  2-3 years min experience as a ‘Comm /Soft skills trainer’ supporting International Customer service clients. ·     Qualification : Graduation Disclaimer:- 'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.

Location:

IND Chennai - Fortune Towers

Language Requirements:

Time Type:

Full time
This advertiser has chosen not to accept applicants from your region.

Communication Analyst

Chennai, Tamil Nadu Kyndryl

Posted today

Job Viewed

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Job Description

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.


The Role

Are you ready to take on a ground-floor opportunity and make your mark with a brand-new platform with unstoppable growth potential? Kyndryl is seeking a passionate and driven IT/Cloud Consultant to join our team and break out of the hierarchy to rewrite the rules for what comes next. 

As an IT/Cloud Consultant at Kyndryl, you will be re-energized with a fresh set of challenges, including working on large enterprise, fast-track infrastructure projects. You will have the opportunity to be the standard-bearer in a new organization and industry-leading brand, where you can leverage your unstoppable growth potential and start building what can become your legacy.

In this role, you will be at the forefront of strategic decision-making, defining sourcing strategies, and selecting providers that align with our customers’ IT and automation strategies. You will be the trusted advisor, accountable for delivering highly complex, multi-disciplined consulting engagements that provide lasting and measurable value to our esteemed customers. Your expertise in prioritizing use cases, conducting ROI and business case analyses, and seamlessly incorporating security and resiliency into future state designs will shape the foundation for success.

You will strategically develop a future state vision and roadmap, revolutionizing the infrastructure and network requirements to meet the ever-evolving needs of both IT and business. You'll be the catalyst for improved performance and productivity, identifying areas where efficiency can be optimized, costs minimized, risks reduced, and performance enhanced. You will capture, prioritize, and analyze technical requirements, both functional and non-functional, ensuring that every aspect of the solution is meticulously crafted to perfection.

But it doesn't stop there. Your impact will extend beyond individual projects. As a thought leader, you will shape the evolution of our intellectual capital assets and contribute to the development of practice resources, solidifying our position as industry trailblazers. Join us at Kyndryl and be a part of our unstoppable growth – where every challenge is an opportunity and innovation knows no bounds.

Responsibilities:

  • Contribute to the development and execution of communication strategies that support organizational change initiatives, with a strong focus on digital and online channels.

  • Collaborate with OCM Consultants and project teams to understand change impacts and communication needs for various stakeholder groups, considering online engagement.

  • Develop clear, concise, and engaging communication materials across multiple channels, with a strong emphasis on online platforms including email marketing, intranet content, social media (internal), digital signage, and virtual meeting platforms.

  • Support the creation and maintenance of communication plans, timelines, and stakeholder matrices, considering the nuances of online communication delivery and engagement.

  • Assist in the development of key messages that articulate the vision, rationale, and impact of the change, optimized for online consumption.

  • Coordinate the distribution of communication materials through appropriate channels, with a focus on leveraging online tools and platforms for broad reach and engagement.

  • Support the planning and execution of communication events, such as virtual town halls, online information sessions, and webinars.

  • Gather feedback on communication effectiveness, including monitoring online engagement metrics, and contribute to the refinement of communication strategies and materials.

  • Maintain communication logs and track the dissemination of information, including online distribution records.

  • Assist in identifying and addressing potential communication barriers and resistance to change, considering the dynamics of online discussions and feedback.

  • Collaborate with training and other workstreams to ensure consistent and aligned messaging across all channels, including online learning platforms.

  • Support the development of online communication guidelines and templates.

  • Contribute to the development of communication metrics and reports, including tracking online engagement and reach.

  • Stay informed about best practices in change communication and online engagement strategies.


  • Who You Are

    You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.
     

    Required Technical and Professional Experience

  • Bachelor's degree in Communications, Public Relations, Marketing, English, Journalism, or a related field.

  • 3-4 years of experience in a communication role, preferably within organizational change management or corporate communications, with demonstrable experience in online communication strategies and execution.

  • Strong written and verbal communication skills, with the ability to tailor messaging to different audiences and optimize content for online platforms.

  • Experience developing communication materials for various channels, with a strong portfolio of online communication examples (e.g., email campaigns, intranet content, social media posts).

  • Excellent organizational and project management skills.

  • Ability to work collaboratively in a team environment.

  • Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook).

  • Strong attention to detail and accuracy.

  • Ability to manage multiple tasks and meet deadlines.

  • Familiarity with online communication platforms and tools (e.g., email marketing software, intranet content management systems, internal social media platforms, webinar platforms).

  • Preferred Technical and Professional Experience

  • Experience with visual communication tools (e.g., Canva, basic graphic design software) and optimizing visuals for online use.

  • Familiarity with web analytics and online engagement metrics.

  • Knowledge of change management principles.

  • Experience in a consulting environment.

  • Experience with video production or editing for online distribution.

  • Understanding of stakeholder analysis and engagement techniques, including online engagement methods.


  • Being You

    Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.


    What You Can Expect

    With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

    This advertiser has chosen not to accept applicants from your region.

    Communication Trainer

    Kovilambakkam, Tamil Nadu Concentrix

    Posted today

    Job Viewed

    Tap Again To Close

    Job Description

    Description

      Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.

    Role &  Key  Responsibilities: Monitor and evaluate calls/chat on language quality and communication skills. Provide coaching & feedback in person basis the observations from call/chat monitoring and to assist Ops-TL in development of Agents Prepare and develop individual Coaching Plans, providing resources and assistance. Implement effective Coaching / Training methodologies to individual / group in  a  dynamic training environment i.e. Virtual & Classroom Create clusters / quartiles based on the performance and improve bottom quartile movement on Comms Skills. Participate in Calibration sessions along with Quality, Operations and Clients. Proactively implement best practices and add value to the process. Attending TTT (Train the Trainer) basis new Product update / Process change and build / amend content accordingly. Conducting Comms Sessions on Soft Skills / Language / Customer Service etiquette for NH Agents as part of the NH Training Program Creating & sharing Q-Tips around soft skills and WOW customer service statements TNA / TNI: Coordinate with Quality / Ops Team to Design & Develop training programs basis the TNA / TNI for conducting refresher sessions. Create and maintain Training Reports for different Stakeholders.   Key Skills and knowledge: -

    1.    Excellent oral and written English communication skills

    2.    Ability to monitor and coach advisors on Language Skills which include sentence construction, grammar, rate of speech. clarity of speech, pronunciations, Soft Skills, Call Etiquettes 3.    Excellent facilitation and presentation skills 4.    Willing to work in rotational shift. 5.    People Management and Interpersonal Skills.    6.    Good knowledge of computers and MS Office (Excel, Power point) 7.    Analytical / Quantitative skills and Effective Time Management 8.    Planning and Decision making 9.    Ability to drive initiatives to closure. 10.   Rich Experience in handling International Customer Service Process as comm trainer is a critical requirement. 11.   2-3 years min experience as  a  ‘Comm /Soft skills trainer’ supporting International Customer service clients.

     

    ·     Qualification : Graduation

        Disclaimer:- 'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.

    Location:

    IND Chennai - Fortune Towers

    Language Requirements:

    Time Type:

    Full time

    This advertiser has chosen not to accept applicants from your region.
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    Corporate Communications Executive

    Chennai, Tamil Nadu Creators Haven

    Posted today

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    Job Description

    Roles and Responsibilities:

    - Develop and maintain a consistent and engaging tone of voice across all corporate documents, including policies, procedures, manuals, reports, and other written materials.
    - Write, edit, and proofread corporate documents to ensure accuracy, clarity, and adherence to brand guidelines.
    - Research and stay updated on industry trends, best practices, and regulations related to corporate documentation.
    - Ensure all corporate documents are well-structured, organized, and accessible to the target audience.
    - Coordinate with graphic designers and other team members to incorporate visual elements into the documents for enhanced readability and visual appeal.
    - Revise and update existing corporate documents as needed, considering feedback from various stakeholders.
    - Implement content management systems or tools to streamline the creation, storage, and retrieval of corporate documents.
    - Manage version control, permissions, and document lifecycle processes for efficient document management.
    - Maintain high standards of quality and consistency in corporate communications and adhere to relevant legal and regulatory requirements.
    - Bachelor's degree in communications, English, journalism, or a related field.
    - Proven 2-3 years experience as a content manager or similar role, with expertise in writing and editing corporate documents.
    - Excellent writing, editing, and proofreading skills, with a strong command of grammar, style, and tone.
    - Ability to grasp complex concepts quickly and communicate them effectively to various audiences.
    - Strong attention to detail and ability to work under tight deadlines.
    - Familiarity with content management systems and tools.
    - Knowledge of corporate communication best practices and standards.
    - Experience in collaborating with cross-functional teams and managing multiple projects simultaneously.
    - Adaptability to changing priorities and requirements.
    - Excellent interpersonal and communication skills.

    Perks and Benefits:

    - Performance-Based Incentives: In addition to the salary, we provide performance-based incentives to reward exceptional work and achievements.
    - Professional Growth Opportunities: As a content manager, you will have opportunities for professional growth and skill development in a dynamic work environment.
    - Work-Life Balance: We value work-life balance and provide flexible working hours and remote work options where feasible.
    - Positive Work Culture: Joining our team means being part of a supportive and collaborative work culture that encourages creativity, innovation, and professional development.

    **Salary**: ₹20,000.00 - ₹35,000.00 per month

    Schedule:

    - Day shift
    - Fixed shift

    Supplemental pay types:

    - Performance bonus
    - Quarterly bonus
    - Yearly bonus

    Ability to commute/relocate:

    - Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

    Application Question(s):

    - What would be your Optimal Work Environment?
    - Why is Growth Important to you?
    - We are a startup! Why do you want to Join Us?
    - What is your Current CTC?
    - Rate your Creativity? (5 being the highest)
    - What is the notice period in your current company ?
    - What type of growth do you expect 1 year of working with us?
    - What is your expected annual CTC in INR ?
    - How adaptable are you willing to be to contribute to the Startup's growth?

    Work Location: One location
    This advertiser has chosen not to accept applicants from your region.

    Information Communication Technology

    Chennai, Tamil Nadu ₹300000 - ₹360000 Y Lords International School

    Posted 1 day ago

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    Job Description

    Job Opening: ICT Teacher

    The Lords' International School, a Cambridge curriculum in Tambaram, Chennai, is looking for an experienced Information and Communication Technology (ICT) Teacher to teach at the high school level.

    Candidate Requirements:

    • Prior experience in teaching ICT at the high school level (preferably in a Cambridge curriculum school)
    • Strong subject knowledge and classroom management skills
    • Excellent communication and interpersonal skills
    • Passion for teaching and engaging students in learning.

    Email your resumes to

    Contact :

    Job Types: Full-time, Permanent

    Pay: From ₹30,000.00 per month

    Benefits:

    • Food provided
    • Provident Fund

    Work Location: In person

    This advertiser has chosen not to accept applicants from your region.

    Intern - Communication & Storytelling

    Pallavaram, Tamil Nadu ₹300000 - ₹600000 Y Team Everest NGO

    Posted 1 day ago

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    Job Description

    Do you like to do creative work?

    As a
    Communication & Storytelling Intern
    at
    Team Everest
    , you will support the team in creating designs, videos, and written content that share our impact. From managing photos to creating designs, you will help bring real stories to life.

    No worries if you are new to this
    We will train and support you
    throughout the internship.

    If you love being creative and want to build your skills in content creation, this role is for you

    What You Will Do?

    • Create or assist with basic designs for certificates, posters, social media and internal communication.
    • Help store, sort, and manage photographs or videos from events and programs.
    • Help with short write-ups, captions, and basic writing.
    • Support in making reels, trimming videos, and adding simple edits.

    Requirements
    What We're Looking For?
    Education:
    Any degree.

    Skills required for Job:

    • Creativity: Enjoy working with visuals, stories, and words.
    • Basic Design sense: Know the basics of Canva or similar tools. Optional not mandatory. We will train you.
    • Content Sense: Understand what looks good and reads well.
    • Organization Skills: Able to sort and maintain photo/video folders.
    • Work Ethic: Willing to learn, work hard, and handle tasks independently & in a team.

    Benefits
    Why You Should Join Us?

    • Learn & Earn: Gain hands-on experience while earning.
    • Career Growth: Internship can lead to a full-time job based on performance.
    • Supportive Team: Work with a fun and helpful team.
    • Exposure: Get practical experience while working on real projects.
    • AI & Technology: Learn and use advanced tech tools.
    • Networking: Work with teammates from different backgrounds.

    About Team Everest
    Team Everest is a non-profit organization founded and headed by Karthee Vidya from 2006. Our primary focus area is promoting volunteering and providing education.

    We are a team that is crazy about volunteering. Team Everest believes in the power of every person's endless love and wants to tap that potential to make a difference in this world.

    • Office Address: Our head office is in Chennai, and we operate in 12 cities across India - Chennai, Bengaluru, Madurai, Coimbatore, Kochi, Hyderabad, Mumbai, Pune, Kolkata, Delhi, Gurgaon & Noida.
    • Website -

    Team Everest is a certified

    Ready to Apply?
    If you want an internship that will help you
    learn and earn
    ,
    Team Everest
    is your answer.

    If you do well, you may even
    end up getting a full-time job
    with us.

    This advertiser has chosen not to accept applicants from your region.
     

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