290 Concentrix jobs in Delhi
Client Relations
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About the Role
We are seeking a dynamic and empathetic professional to join our team as a Client Relations & Sales Specialist. This role goes beyond traditional sales—it's about building strong, trusted relationships, creating a warm and welcoming environment for clients, and driving conversations that uncover insights and opportunities. If you have a strong background in communication, psychology, and creative problem-solving, this role is for you.
Key Responsibilities
- Build and nurture long-term relationships with clients, ensuring a positive and engaging experience at every touchpoint.
- Understand client needs deeply and communicate solutions effectively, both from our side and in interactions with external stakeholders.
- Manage and expedite the flow of information between clients, partners, and internal teams to ensure smooth collaboration.
- Apply psychological insights and empathetic communication to strengthen trust, influence decisions, and resolve challenges.
- Drive sales opportunities by identifying client needs, presenting value propositions, and following up proactively.
- Leverage creativity in client engagement strategies, presentations, and problem-solving approaches.
- Act as a key representative of the company, ensuring professionalism, warmth, and strategic communication in all interactions.
Qualifications
- A bachelor's or Master's degree in Psychology is a must.
- 2–5 years of experience in sales, business development, or client-facing roles
- Exceptional interpersonal and communication skills, both verbal and written.
- Strong understanding of human behaviour, negotiation, and relationship-building.
- Creative thinker with the ability to design engaging client experiences.
- High emotional intelligence, adaptability, and problem-solving ability.
Why Join Us?
- Opportunity to work in a fast-growing, innovative environment.
- A role that values not just sales, but psychology-driven client engagement.
- Creative freedom to design relationship-building strategies.
- Growth potential with direct exposure to leadership and strategic decision-making.
Associate- Client Relations
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Job Responsibilities:
Engage with potential clients through phone and email, guiding them from the initial contact phase to qualification.
Drive revenue by effectively pitching our services and converting prospects into sales.
Achieve and exceed assigned targets, contributing to the sales pipeline.
Respond promptly to assigned leads within a 24-hour turnaround time.
Be open to performance measurement based on weekly, monthly, and quarterly metrics.
Learn and become proficient in using Customer Relationship Management (CRM) tools.
Take full ownership of meeting periodic sales targets.
Requirements:
Passion for the event industry and artist management space.
Strong communication and negotiation skills.
A proactive and smart approach to work.
Adaptability to shifting priorities in a dynamic environment.
Ability to initiate conversations, build relationships, and network effectively.
Familiarity with CRM tools (e.g., PipeDrive, Salesforce, Zoho) is a plus but not mandatory.
Timings: 11am to 8pm
Working days: Monday to Saturday (The last Saturday of the every month is off)
Client Relations Executive
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We're Hiring: Client Servicing Executive
Company:
Aimlay Pvt. Ltd. |
Location:
Delhi (On-site) |
CTC:
Up to ₹3 LPA |
Interview Mode:
Walk-In
About Aimlay
Aimlay Pvt. Ltd. is a leading EdTech company supporting working professionals and students through higher education programs, research assistance, and writing services. We focus on delivering quality guidance and seamless client experiences.
Role Overview
We are looking for a
Client Servicing Executive to manage client queries, provide assistance, and ensure a smooth experience.
The role involves maintaining strong client relationships, coordinating with internal teams, and contributing to overall client satisfaction .
Responsibilities
- Handle client queries and provide timely assistance.
- Maintain accurate records of client interactions.
- Coordinate with internal teams (Sales, Accounts, CRM, Operations) to resolve client issues.
- Build and maintain strong client relationships through effective communication.
- Escalate complex issues to higher management when required.
Requirements
- Graduate in any stream.
- Freshers or up to 6 months of experience in client servicing or customer support.
- Strong communication
. - Problem-solving attitude with patience and empathy.
- Ability to multitask and work in a fast-paced environment.
Why Join Us
- Growth Opportunities in a rapidly expanding EdTech company.
- Open-Door Policy where your ideas and feedback are valued.
- Collaborative Culture with supportive peers and leaders.
- Skill Development in client management and cross-team coordination.
- Professional Exposure to direct client interaction.
Apply Now
Share your CV at
or connect with
Pushkin
at
.
Client Relations Executive
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The Client Relations Executive will serve as the main liaison between the company and clients, by generating leads, bringing in orders, managing communication, and ensuring all projects meet established deadlines and quality benchmarks.
Flexi working
Work from home
Sales incentives
Performance bonus
Client Relations Coordinator
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About Us
Grapes Worldwide, India’s leading Integrated communications agency nurtures digital strategy and marketing approach across paid, earned, and owned platforms. With both brand and business impact in the forefront, Grapes offers full services in Digital and Communication Solutions – Strategy Wonks at head and Creative at heart, we are strong in setting KPIs, goals and executing innovative-creative campaigns. We combine Strategy, Process, and Trends to build brands and turn customers into evangelists.
Powered with a deep Technical Knowledge – combined with extensive experience in Digital marketing, we at Grapes are equipped to service all our clients with perfect communication advice as apt for their brands. The vision is a clear one, of outperforming expectations at every possible stage. With over 200+ minds continuously at work, we own what we do! Agile minds are at our core with a continuous endeavor to invest in talent.
Roles and Responsibilities:
- Client Management: Serve as the main point of contact for assigned clients, managing their accounts and ensuring their needs are met.
- Sales Growth: Identify opportunities for upselling and cross-selling additional products and services to clients.
- Relationship Building: Develop and maintain strong relationships with clients through regular communication and meetings.
- Project Coordination: Coordinate with internal teams to ensure the successful delivery of client projects and campaigns.
- Market Research: Conduct market research to understand client industries, identify trends, and provide insights to clients.
- Reporting: Prepare and present regular reports on account status, sales performance, and client feedback.
- Negotiation: Negotiate contracts and agreements with clients to secure long-term partnerships.
- Problem Solving: Address and resolve any client issues or concerns promptly and effectively.
Desired skills & experience:
- Education: Bachelor’s degree in Business, Marketing, Communications, or a related field.
- Strong organizational skills with the ability to manage multiple accounts and projects simultaneously.
- Ability to take initiative, work independently, and thrive in a fast-paced environment.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- 06 to 1 year of proven experience in account management, or a related role.
Client Relations Executive
Posted today
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Job Title: Sales Executive
Location: Saket, New Delhi
Working Hours: 10 AM to 7 PM
Phone:
Salary: between 15k to 20k
We also encourage freshers with good English communication skills to apply
Company Description:
Welcome to Unboxfame Official, a platform dedicated to robust branding strategies and connecting great companies with creative minds. We disrupt the traditional agency model to developed deep into the world of creative branding, aiming to touch hearts and minds. Our focus on creativity, innovation, and quality goes beyond customer expectations, offering services like Brand Naming, Logo Designing, and Website Designing.
Key Responsibilities:
- Identify and generate new business opportunities for branding, digital marketing, and website development services.
- Understand client requirements and pitch customized branding and marketing solutions.
- Maintain a strong sales pipeline and ensure consistent follow-up and lead nurturing.
- Prepare and present proposals, quotations, and sales contracts to clients.
- Achieve monthly and quarterly sales targets.
- Build and maintain long-term client relationships through regular engagement and excellent service.
- Collaborate with internal teams (branding, design, digital marketing) to ensure smooth execution of projects post-sale.
- Keep updated with industry trends, competitors, and customer needs.
Requirements:
- Bachelor’s degree in Marketing, Business, or related field (preferred).
- Excellent English communication skills.
- Target-driven, self-motivated, and adaptable to a fast-paced environment.
what we offer:
- Competitive salary + performance-based incentives.
- Opportunity to work with a creative and growth-driven marketing agency.
- Training and upskilling opportunities.
- Collaborative and innovative work culture.
- Career growth path in business development and sales.
Senior Client Relations Manager
Posted today
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Job Summary:
The primary role of a Senior Client
Relations Manager
will include managing long-term relationships with clients. Handling end-to-end internal & external team coordination to ensure the team provides high-quality deliverables and can work on tight deadlines to meet client expectations.
Job Responsibilities & Accountabilities:
• Establish business partnerships with clients to collaborate, fetch, and liaison information and data. Communicate frequently and effectively with all clients and other stakeholders regarding project goals.
• Work on the execution of projects and implementations, carry out needs assessments and requirements gathering and manage the projects. Provide regular status updates highlighting changes and exact requirements.
• Identify customer satisfaction issues and demonstrate a proactive, solution-based approach to enhance client satisfaction.
• Prioritize and schedule work activities to ensure that established targets are achieved or exceeded; complete, timely reporting post-client visits, communicating risks and outcomes to clients. Maintain trackers, reports, and presentations for client interaction.
• Identify, document, and share best practices to improve the overall customer experience and enhance customer understanding.
Required Skills & Personal Attributes:
• Bachelor's degree in communications, advertising, business, information technology, or a related field preferred.
• Excellent written and verbal communication skills with proficiency in Excel and PowerPoint are a must.
• Ability to manage and execute multiple projects simultaneously and have strong client relationship skills.
• Strong research, analytical, and problem-solving skills.
• Ability to handle pressure and meet deadlines while working independently and as part of a team.
• 6-7 Years of Experience of relevant Experience (Prior experience with agency systems).
• Willing to work from the office location.
• Appetite for food, humor, and fun.
Job Location: Jangpura, Delhi (South)
Working Days: Monday - Saturday (weekly offs are 1st & 3rd Saturdays & Sundays)
Work Timings: 10:00 AM- 07:00 PM
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Client Relations - Analyst (German)
Posted today
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Wanted: dynamic and creative individuals ready to connect with a like-minded team. You’ll enjoy all the autonomy you need to help our clients make their digital infrastructure faster and more effective. Free reign for free spirits doesn’t mean you’ve got to go it alone. Over 1400 teammates from around the globe are eager to help you out when things get down to wire. Their expertise will put you on the winning path and keep you there. So, get ready to kickstart your career with a team that’s connected – connected by freedom.:
ISG is a leader in subscription research, advisory and strategy consulting services for senior business and IT executives, technology and software vendors and business / IT services providers. Our mission is to help our clients make better business decisions and create new business value through trusted and objective insights into the key market trends and emerging technologies driving real change.
Position Summary:
The Client Relations Executive will be responsible for providing personalized customer service and support to both information technology outsourcing (ITO) & business process outsourcing (BPO) and telecommunications network service providers through ISG’s Research practice.
This role has a formalized career path developed by the ISG Research Executive Leadership team allowing a Client Relations Executive to pursue specific areas of subject matter expertise. These areas pertain to our business, e.g. strategic account development, benchmarking, client renewal efforts, marketing, etc. The career paths may be geared towards those who seek a management or individual contributor role within ISG Research.
This role is a critical one to ISG Research’s business and the firm. We seek candidates who have exceptional client facing and time management skills as well as a strong fluency with English.
The candidate will be responsible for monitoring and tracking progress of all clients; conduct onboarding sessions, enable client renewals of subscription advisory services; communicate with both internal and external stakeholders, and general support of the Provider Services sales team on related opportunities/questions/issues.
The candidate will be required to have knowledge of ISG Research’s products including ISG Momentum services and other related services as they become relevant
Roles and Responsibilities:
Manage interaction with ISG Research’s existing clients (IT, BPO and Network service providers)
Liaison between provider and ISG Advisory community
Identify proper usage of momentum services by scheduling advisor briefings and workshop for the clients aligned to client’s objectives of the program
Consultatively work with clients to ensure they see value out of their relationship with ISG; conduct on-boarding calls and regular cadence calls
Drive and manage monthly/quarterly targets of usage of services per client assigned
Provide an overview on ISG Tools, services and offerings purchased and track their usage regularly.
Identify concerns of the client, if any. Compile suggestions to improve our products and manage the feedback process.
Track and update client activity on a proprietary CRM Tool and create reports on a monthly/quarterly basis.
Skills Required:
A minimum of
3-4 years ’ experience in Client relationship and account management, marketing, and sales support function.
Time management skills
- The ability to juggle multiple projects with aggressive deadlines
Stakeholder Management
- The ability to proactively troubleshoot client issues and work the client to resolve their issues in a satisfactory manner. This includes understanding the client issues, working with internal research and IT team members to resolve the issue, and communicate clearly and positively with the client throughout the process
Consultative
- The ability to understand the importance of reporting to client measurement programs and to be able to discuss these concepts with clients
Adaptive and Collaborative
- The ability to work a flexible schedule, collaborating with US and European and APAC regions. Will occasionally require evening work hours
Cross Functional Teamwork
- Exceptional cross-group collaboration skills with proven track record of breaking down silos and working with others to maximize impact
Communication
- Excellent written and verbal communication is a must, previous experience in working directly with global clients in the Americas, Europe and APAC will be helpful
Fluent in
German language
Education level:
Bachelor’s Degree with a diploma in Marketing/Operations
Client relations - analyst (german)
Posted today
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Job Description
Client Relations - Analyst (German)
Posted 12 days ago
Job Viewed
Job Description
About ISG:
Wanted: dynamic and creative individuals ready to connect with a like-minded team. You’ll enjoy all the autonomy you need to help our clients make their digital infrastructure faster and more effective. Free reign for free spirits doesn’t mean you’ve got to go it alone. Over 1400 teammates from around the globe are eager to help you out when things get down to wire. Their expertise will put you on the winning path and keep you there. So, get ready to kickstart your career with a team that’s connected – connected by freedom.:
ISG is a leader in subscription research, advisory and strategy consulting services for senior business and IT executives, technology and software vendors and business / IT services providers. Our mission is to help our clients make better business decisions and create new business value through trusted and objective insights into the key market trends and emerging technologies driving real change.
Position Summary:
The Client Relations Executive will be responsible for providing personalized customer service and support to both information technology outsourcing (ITO) & business process outsourcing (BPO) and telecommunications network service providers through ISG’s Research practice.
This role has a formalized career path developed by the ISG Research Executive Leadership team allowing a Client Relations Executive to pursue specific areas of subject matter expertise. These areas pertain to our business, e.g. strategic account development, benchmarking, client renewal efforts, marketing, etc. The career paths may be geared towards those who seek a management or individual contributor role within ISG Research.
This role is a critical one to ISG Research’s business and the firm. We seek candidates who have exceptional client facing and time management skills as well as a strong fluency with English.
The candidate will be responsible for monitoring and tracking progress of all clients; conduct onboarding sessions, enable client renewals of subscription advisory services; communicate with both internal and external stakeholders, and general support of the Provider Services sales team on related opportunities/questions/issues.
The candidate will be required to have knowledge of ISG Research’s products including ISG Momentum services and other related services as they become relevant
Roles and Responsibilities:
- Manage interaction with ISG Research’s existing clients (IT, BPO and Network service providers)
- Liaison between provider and ISG Advisory community
- Identify proper usage of momentum services by scheduling advisor briefings and workshop for the clients aligned to client’s objectives of the program
- Consultatively work with clients to ensure they see value out of their relationship with ISG; conduct on-boarding calls and regular cadence calls
- Drive and manage monthly/quarterly targets of usage of services per client assigned
- Provide an overview on ISG Tools, services and offerings purchased and track their usage regularly.
- Identify concerns of the client, if any. Compile suggestions to improve our products and manage the feedback process.
- Track and update client activity on a proprietary CRM Tool and create reports on a monthly/quarterly basis.
Skills Required:
- A minimum of 3-4 years ’ experience in Client relationship and account management, marketing, and sales support function.
- Time management skills - The ability to juggle multiple projects with aggressive deadlines
- Stakeholder Management - The ability to proactively troubleshoot client issues and work the client to resolve their issues in a satisfactory manner. This includes understanding the client issues, working with internal research and IT team members to resolve the issue, and communicate clearly and positively with the client throughout the process
- Consultative - The ability to understand the importance of reporting to client measurement programs and to be able to discuss these concepts with clients
- Adaptive and Collaborative - The ability to work a flexible schedule, collaborating with US and European and APAC regions. Will occasionally require evening work hours
- Cross Functional Teamwork - Exceptional cross-group collaboration skills with proven track record of breaking down silos and working with others to maximize impact
- Communication - Excellent written and verbal communication is a must, previous experience in working directly with global clients in the Americas, Europe and APAC will be helpful
- Fluent in German language
Education level:
- Bachelor’s Degree with a diploma in Marketing/Operations