Deputy Manager Operational Excellence

Chennai, Tamil Nadu HCLTech

Posted 2 days ago

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Job Description

Hi,

We are hiring for a Deputy Manager role into Operational Excellence for Chennai location.

Key tasks and responsibilities:


Exp- 5 to 8years


  • Should have experience in Baselining; Benchmarking; Load Balancing; Resource Utilization/Cross Utilization; BA; SLA revision etc
  • Design, develop and deploy Quality (QMS) framework in line with customer expectation and business requirements (SLA Management, Metric Management; Targets; post transition performance evaluation, reporting, sampling techniques, error definition (Critical & Non Critical), FMEA etc)
  • Schedule and govern customer interactions (VoC -> CTQ) and drive relevant projects with a view to enhance end customer journey, thereby providing a hassle-free engagement for HCL Clients.
  • Should also be able to facilitate calibration sessions with client and internal stakeholders
  • Should be good at operations & business process management fundamentals like process reengineering (BPR), staffing, capacity planning, utilization, forecasting, scheduling, volume handling, process mapping, BCP handling, team handling, huddles, CAPA, RCA, rebuttals, reporting, data analysis, inferential statistics, performance handling, attrition management, career planning, hiring and training management etc
  • Should be able to creatively and productivity engage with parallel Ops Support teams , like MIS, Automation, AppsDev, in driving large scale functional projects.
  • Ensure projects meet the required standards, contractual & regulatory requirements , and performance measures to ensure our service meets or exceeds customer expectations
  • Create & drive continuous improvements by identifying problem & opportunity statements & converting them into solid projects at all scales (Kaizen, lean, SS, Analytics, automation ).
  • Coordinate with internal leadership and client stakeholders to address top quality concerns and drive strategic initiatives , as required.
  • Train & manage training , basis need assessments & process requirements.
  • Build a robust complaints handling , investigation and reporting process.
  • Drive & implement ISO 9001:2015 recommended standard practices , as required (auditing, audit management, NC closures and action reviews)
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Head of Project Management

Chennai, Tamil Nadu Boldrocchi India Pvt Ltd

Posted 2 days ago

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Job Description

About the Role


We are seeking a dynamic and results-driven Project Management Head to lead and oversee our India business operations. This role is pivotal in driving project success, ensuring customer satisfaction, and achieving revenue targets through effective cross-functional collaboration.


Experience- 15-20years in the field


Responsibilities


Sales & Revenue Ownership: Drive sales revenue for the India business by managing client relationships and ensuring successful project delivery.

Project Leadership: Lead end-to-end project execution—ensuring delivery on time, within budget, and in alignment with customer contracts and purchase orders.

Cross-Functional Collaboration: Work closely with engineering, procurement, production, finance, and sales teams to align project goals and execution.

Contract & Claims Management: Oversee contract compliance and ensure timely claims management and resolution.

Customer Engagement: Represent the organization in customer meetings, fostering strong relationships and trust.

Process Improvement: Continuously enhance project management processes, systems, and tools to support organizational strategy and efficiency.

Strategic Problem Solving: Address wide-ranging project and contract issues with effective solutions and timely closures.

Critical Task Execution: Take ownership of high-priority tasks that contribute to project and organizational success.

Team Culture: Promote a positive and collaborative work environment that supports team growth and performance.


Qualifications & Skills:


Proven experience in project management, preferably in a cross-functional industrial or engineering environment.

Strong understanding of contract management and customer engagement.

Excellent leadership, communication, and problem-solving skills.

Ability to manage multiple projects and stakeholders effectively.

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Assistant Manager / Senior Engineer - Project Management

Chennai, Tamil Nadu Emerson

Posted 1 day ago

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**Job** **Summary:**
If you are a Project Management professional and looking for the career opportunity, Emerson has an exciting offer to you! Project Management professional in this role will ensure successful completion of projects within scope, on time, and within budget. This involves coordinating resources, managing risks, communicating effectively, and providing leadership to the project team. Ultimately, this role is accountable for delivering the project's objectives while meeting interested party expectations and maintaining quality standards.
**In** **this** **Role,** **Your** **Responsibilities** **Will** **Be:**
+ Developcomprehensiveprojectplansoutliningtasks,timelines,resourcesandbudget requirements.
+ Coordinatinginternalteammembers,externalthirdparties/vendorandothercollaborators toensureresourcesareallocatedeffectivelyfortheperfectexecutionofprojects.
+ Ensurethatallprojectsaredeliveredontime,withinscope,andwithinbudgetby supervisingprogress,identifyingpotentialdelays,andimplementingsolutiontokeep project on track.
+ Trackingprojectsexpensesandmanagebudgettoensureprojectiswithinfinancial constraints.
+ Reportandraisetomanagementasneeded.
+ Accountableforimplementingprojectcontracttermsandconditionsfortheproject.
+ Supportsandpresentsstatusreviewmeetingsweeklywithmanagement.
+ Ensuresinvolvementofsiteteam/localbusinesspartnersattheappropriateproject phase
+ ResponsibleforthesmoothhandoveroftheprojecttotheLCSTeam.
+ Identifying,assessingandPerformriskmanagementtominimizeprojectrisks.
+ Facilitatingclearandopencommunicationamongteammembers,collaborators,and clientstoensureeveryoneis advised andaligned.
+ Beingresponsibleforqualitycontrolmeasurestoensure resultsmeetproject requirements and industry standards.
+ Leading changestoprojectscope,schedule,andobjectiveswhileminimizingdisruption andmaintainingprojectalignment.
+ Developing and updating project documentation, such as plans, progress reports, and issue logs.
+ Establishandmaintainrelationshipswiththirdparties/vendors.
+ Createandmaintaincomprehensiveprojectdocumentation.
+ FollowupwithCustomerforpaymentcollectionachievedandfollow-upthroughaccounts receipt and closure.
**Who** **You** **Are:**
You quickly and decisively act in constantly evolving, unexpected situations. You adjust communication content and style to meet the needs of diverse partners. You always keep the end in sight;puts in extra effort to meet deadlines. You analyze multiple and diverse sources of information to define problems accurately before moving to solutions. You observe situational and group dynamics and select you best-fit approach.
**For** **This** **Role,** **You** **Will** **Need:**
+ Understandingofprojectmanagementprinciples,methodologiesandstandardprocesses.
+ Abilitytoleadand empowerteams,delegatetaskseffectively,andprovidedirectionand guidancetoachieveprojectgoals.
+ Coordinate communication of information, negotiate contracts, and lead all aspects of partner anticipations with proficiency.
+ Excellentorganizationalabilitiestoplanandprioritizetasks, handleresources,and coordinateschedulestomeetproject timelines.
+ Capacitytoidentifyissues,analyzeproblems,anddevelopcreativesolutionstoovercome challengesatmayariseduringtheproject.
+ Understandingofbudgeting,costestimation,andfinancialmanagementtoensure projectsaredeliveredwithinbudgetconstraints.
+ Proficiencyinidentifying,assessing,andmitigatingriskstominimizepotentialdisruptions to project progress.
+ Familiaritywithprojectmanagementtoolsandsoftware,aswellasrelevantindustry- specificknowledgetoeffectivelymanageprojectsinvariousdomains.
+ Abilitytonegotiatecontracts,resolveconflicts,andmanagecollaboratorexpectationsto achievemutuallybeneficialoutcomes.
+ Flexibilitytoadapttochangingprojectrequirements,priorities,andenvironmentswhile maintainingfocusonprojectobjectives.
+ Capabilitytobuildandmaintainpositiverelationshipswithclients,understandtheir needs,andensuretheirsatisfactionthroughouttheprojectlifecycle.
+ Effectivetimemanagementskillstoprioritizetasks,allocateresourcesefficiently,and meetproject duration.
**Preferred** **Qualifications** **that** **Set** **You** **Apart:**
Bachelor's degree or equivalent experience in engineering (Mechanical, Materials, and the Electrical and Instrumentation) required.
+ demonstratedabilityinprovenprojectmanagementexperienceinNaturalgasindustries
+ ConversantinEnglishisamust, the ab
**Our Culture & Commitment to You**
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
**Requisition ID** :
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
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Project Execution/ Project Planning - GCC Real-estate Project Management

Chennai, Tamil Nadu Cognizant

Posted 1 day ago

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Job Description

**Job summary**
Senior Manager - Project Execution/ Project Planning - GCC Real-estate Project Management
The project Manager will lead end - end real-estate planning and execution For Global Capability Center (GCC) set-ups ensuring on-time cost effective quality delivery of office aligned with organizational goals.
**Responsibilities**
This role involves coordination with GCC service line verticals IPC partners design & build partners compliance team and IT and interact with all internal functional leads of respective delivery functions for RE and connect with clients account managers and client for project planning and execution.
Leads the Project management and governance of GCC projects for co-ordination delivery.
Define project timelines scope budget timelines resources plans for GCC real-estate.
Develop integrated project plan in alignment with respective delivery team.
Ensures project portfolios and programs align with the organizations/ Clients overall strategic objectives.
Develops and implements PMO processes methodologies documentation and standards.
SPOC for GCC projects and handle stakeholder management.
Monitors project performance identifies risks and track corrective actions.
Compliance Audit and Quality adherence checks and conformation.
Communicates project status to stakeholders and manages expectations
Analyses project data generates reports and identifies trends to improve PMO performance
Create Dashboards and Reporting template tailored for all GCC clients and Cognizant Management Dashboard.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
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Project Program Management Advisor

Chennai, Tamil Nadu NTT America, Inc.

Posted 1 day ago

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Job Description

**Role Summary**
We are seeking a highly skilled **Project/Program Management Advisor** to lead analytics-driven transformation initiatives across our organization. This role requires **data analysis as a core capability** , combined with strong experience in **business process improvement, Lean Six Sigma methodologies, process mining, client engagement, and project/program management** . The Advisor will serve as both a strategist and hands-on leader, ensuring delivery excellence, measurable business outcomes, and a culture of continual improvement.
**Key Responsibilities**
**Data Analysis & Insights (Must-Have)**
+ Analyze complex datasets to uncover insights, risks, and opportunities that inform program strategy.
+ Develop KPIs, dashboards, and scorecards to monitor program health, efficiency, and outcomes.
+ Apply statistical analysis and predictive modeling to forecast performance and resource needs.
**Business Process Improvement**
+ Lead initiatives to streamline and optimize processes using **Lean Six Sigma Black Belt** frameworks.
+ Apply **process mining tools** (Celonis, UiPath Process Mining, Signavio) to identify inefficiencies and recommend improvements.
+ Drive a culture of continuous improvement across program delivery.
**Project & Program Management**
+ Oversee large, complex programs, ensuring delivery within scope, time, and budget.
+ Establish governance frameworks, risk management practices, and communication cadences.
+ Mentor project managers and ensure best practices in planning, execution, and reporting.
**Client & Stakeholder Management**
+ Act as a trusted advisor to senior stakeholders and clients, aligning initiatives with strategic priorities.
+ Translate business needs into actionable project/program roadmaps.
+ Present insights, recommendations, and outcomes to leadership in an executive-ready format.
**Strategic & Advisory Contributions**
+ Shape project and program strategies by embedding data-driven decision-making.
+ Influence technology and business stakeholders on the adoption of innovative analytics and process improvement practices.
+ Partner with Finance and Operations teams to validate ROI and track program benefits realization.
**Education & Experience**
**Education**
+ Bachelor's degree in Business, Engineering, Statistics, or related field (required).
+ Master's degree (MBA, MS in Analytics/Operations, or equivalent) preferred.
+ Certifications:
+ **Lean Six Sigma Black Belt (mandatory)**
+ PMP/PRINCE2, Agile/Scrum Master (preferred)
+ Process Mining certification (desirable)
**Experience**
+ **8 + years** of professional experience, with a strong focus on **program/project management and business transformation** .
+ Proven ability to deliver **data-driven insights** using SQL, Excel, Python/R, or BI tools (Power BI, Tableau).
+ Experience leading **cross-functional programs** with measurable cost, quality, or efficiency improvements.
+ Hands-on experience with **process mining tools** to diagnose and improve performance.
+ Demonstrated success in **client-facing advisory roles** with senior leadership engagement.
+ Background in BPS/outsourcing, shared services, or consulting desirable.
**Skills & Competencies**
+ Strong **analytical, statistical, and problem-solving skills** .
+ Expertise in **business process improvement and transformation methodologies** .
+ Proficiency in **project/program management best practices and governance** .
+ Excellent stakeholder management and executive communication skills.
+ Ability to influence, negotiate, and drive adoption across diverse teams.
+ Strategic thinker with hands-on execution capabilities.
This advertiser has chosen not to accept applicants from your region.

Project Program Management Advisor

Chennai, Tamil Nadu NTT DATA North America

Posted 1 day ago

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Job Description

**Role Summary**
We are seeking a highly skilled **Project/Program Management Advisor** to lead analytics-driven transformation initiatives across our organization. This role requires **data analysis as a core capability** , combined with strong experience in **business process improvement, Lean Six Sigma methodologies, process mining, client engagement, and project/program management** . The Advisor will serve as both a strategist and hands-on leader, ensuring delivery excellence, measurable business outcomes, and a culture of continual improvement.
**Key Responsibilities**
**Data Analysis & Insights (Must-Have)**
+ Analyze complex datasets to uncover insights, risks, and opportunities that inform program strategy.
+ Develop KPIs, dashboards, and scorecards to monitor program health, efficiency, and outcomes.
+ Apply statistical analysis and predictive modeling to forecast performance and resource needs.
**Business Process Improvement**
+ Lead initiatives to streamline and optimize processes using **Lean Six Sigma Black Belt** frameworks.
+ Apply **process mining tools** (Celonis, UiPath Process Mining, Signavio) to identify inefficiencies and recommend improvements.
+ Drive a culture of continuous improvement across program delivery.
**Project & Program Management**
+ Oversee large, complex programs, ensuring delivery within scope, time, and budget.
+ Establish governance frameworks, risk management practices, and communication cadences.
+ Mentor project managers and ensure best practices in planning, execution, and reporting.
**Client & Stakeholder Management**
+ Act as a trusted advisor to senior stakeholders and clients, aligning initiatives with strategic priorities.
+ Translate business needs into actionable project/program roadmaps.
+ Present insights, recommendations, and outcomes to leadership in an executive-ready format.
**Strategic & Advisory Contributions**
+ Shape project and program strategies by embedding data-driven decision-making.
+ Influence technology and business stakeholders on the adoption of innovative analytics and process improvement practices.
+ Partner with Finance and Operations teams to validate ROI and track program benefits realization.
**Education & Experience**
**Education**
+ Bachelor's degree in Business, Engineering, Statistics, or related field (required).
+ Master's degree (MBA, MS in Analytics/Operations, or equivalent) preferred.
+ Certifications:
+ **Lean Six Sigma Black Belt (mandatory)**
+ PMP/PRINCE2, Agile/Scrum Master (preferred)
+ Process Mining certification (desirable)
**Experience**
+ **8 + years** of professional experience, with a strong focus on **program/project management and business transformation** .
+ Proven ability to deliver **data-driven insights** using SQL, Excel, Python/R, or BI tools (Power BI, Tableau).
+ Experience leading **cross-functional programs** with measurable cost, quality, or efficiency improvements.
+ Hands-on experience with **process mining tools** to diagnose and improve performance.
+ Demonstrated success in **client-facing advisory roles** with senior leadership engagement.
+ Background in BPS/outsourcing, shared services, or consulting desirable.
**Skills & Competencies**
+ Strong **analytical, statistical, and problem-solving skills** .
+ Expertise in **business process improvement and transformation methodologies** .
+ Proficiency in **project/program management best practices and governance** .
+ Excellent stakeholder management and executive communication skills.
+ Ability to influence, negotiate, and drive adoption across diverse teams.
+ Strategic thinker with hands-on execution capabilities.
This advertiser has chosen not to accept applicants from your region.

Quality Assurance Engineer

Chennai, Tamil Nadu Rapyuta Robotics

Posted 2 days ago

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Job Description

Join our Tokyo Engineering team as we develop state-of-the-art robotics solutions for some of Japan’s premier enterprise customers. Leveraging our cloud robotics platform, rapyuta.io, and an expanding ecosystem, our mission is to pioneer scalable, collaborative, and flexible robotics solutions.


In this role, you can test real robots in physical environments, test virtual robots in simulated environments, automate API tests, and automate systems-level testing. The ideal candidate is hands-on and eager to work with cutting-edge robotics technology.


Key Responsibilities

Test Planning & Execution:

  • Review and analyze system specifications to define test cases.
  • Create and maintain test plans.
  • Execute test plans in both simulated environments and on actual hardware.
  • Track defects, generate bug reports, and compile test reports.

Process & Collaboration:

  • Participate in implementing and improving QA processes and best practices.
  • Collaborate with cross-functional teams to ensure quality standards are met.

Automation & Tools:

  • Implement test automation for robotics systems.
  • Develop and maintain automated software tests for APIs and other system components.


Minimum Qualifications

  • 3+ years of experience in software Quality Assurance as an individual contributor.
  • Bachelor’s degree in engineering or equivalent combination of education and experience.
  • Proven experience creating, maintaining, and executing manual and automated test cases.
  • Hands-on experience testing software that interacts with hardware, especially robotics.
  • Familiarity with testing frameworks in Python/C++ (e.g., Pytest).
  • Expertise in Linux ecosystems.
  • Advanced knowledge of testing methodologies (black-box, white-box, regression, BDD/TDD).
  • Working knowledge of Agile principles (e.g., SCRUM).
  • Experience with HTTP API testing.


Preferred Qualifications

  • Knowledge of HWIL, simulations, and ROS.
  • Basic understanding of embedded systems and electronics.
  • Experience with robotics or hardware product QA.
  • Familiarity with frameworks such as TestNG, JUnit, Pytest, Playwright, Selenium, or similar tools.
  • ISTQB certification.
  • Japanese language proficiency.
  • Experience with version control systems (e.g., Git) and CI/CD pipelines (GitHub Actions, Jenkins, CircleCI).
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About the latest Continuous improvement manager Jobs in Chennai !

Quality Assurance Engineer

Chennai, Tamil Nadu ValueLabs

Posted 2 days ago

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Job Description

#valuelabs #hiring #QAEngineer


Position: QA Engineer

Location: Chennai

Experience: 4-7 Years

Notice Period: Immediate to 15 Days

Note : Final interview (in-person )



Interested candidates please share resume to


please find attached JD:


About the Role:

Involved in every phase of SDLC, Senior SETs at Freshworks, are in complete ownership of the testing component of the organization’s cutting-edge projects. Interfacing very closely with developers, they provide expertise in the planning, constructing, execution, and successful deployment of programs and products. In the landscape of challenging and competitive product markets that demand high reliability, a SET is responsible for developing and integrating test algorithms, test cases, and automation scripts and uncovering potential bugs, before anyone else can. They also ensure the product is secure and scalable by checking security and performance testing and contribute to product continuous Integration and deployment.


Requirements:

- 4-7 yrs of experience in automation and functional testing

- Passionate about QA and breaking software systems

- Knowledge of Software Testing concepts and methodology

- Understanding of Web fundamentals (HTML, JavaScript, CSS, Server Side Programming and Database)

- Good programming skills (Java / Ruby / Python / Node. js / JavaScript)

- Object-Oriented Programming concepts

- Knowledge of Test Automation approaches and frameworks

- Hands-on experience in selenium UI and API Automation

- Understanding of Performance and Security Testing

- Knowledge of any performance Testing Tools (Jmeter / Loadrunner / Gatling )

- Understanding of Continuous Integration and Continuous Deployment

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Quality Assurance Analyst

Chennai, Tamil Nadu Theron Solutions

Posted 2 days ago

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Job Description

This is an exciting role and would entail you to

· Perform comprehensive quality checks on medical writing deliverables (manuscripts, abstracts, HCP materials, regulatory documents, publication content).


· Review creative assets (emails, videos, images, HTML banners, and digital content) to ensure medical content is accurately and consistently represented.


· Ensure compliance with client-specific style guides, medical writing standards, and regulatory requirements (ICH, GPP, FDA/EMA).


· Check for accuracy in medical terminology, grammar, spelling, referencing, and data consistency across both written and visual deliverables.


· Verify alignment of content between text and creative assets (copy, callouts, disclaimers, references).


· Identify discrepancies, raise queries, follow up on corrections, and ensure updates are implemented.


· Maintain version control and audit trails for all reviewed documents and creative assets.


· Prepare Daily/Weekly/Monthly quality reports using manual tracking, QMS, and project overview tools.



You will be working closely with

Our global creative agency teams. You will also be closely collaborating with our team of talented and designers to deliver high-quality services.

This may be the right role for you if you have


· 3–5 years’ experience in Medical Writing Quality Control/Review, with additional exposure to creative/digital assets QC.


· Bachelor’s degree is a must.


· Strong background in reviewing medical content and ensuring its correct integration into creative outputs.


· Experience with proofreading, copy editing, and QC for both text-based and creative materials.


· Familiarity with referencing tools (e.g., EndNote, Mendeley)

Experienced in project management tool (Jira/ Hive /Adobe Workfront)


· Good understanding of creative asset formats (email templates, videos, static images, HTML banners).


· Proficiency in basic QC of creative assets—checking layout, alignment, copy placement, and regulatory footnotes.


· Good communication skills and ability to collaborate with cross-functional teams to meet deadlines.


· Ensuring timely completion of project, understanding process requirements and providing use cases for the business, functional & technical requirements


· Able to review and annotate 3-5 assets per day with first time right from the agency/brand.



EOE:


Our client is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at our client are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics

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Quality Assurance Tester

Chennai, Tamil Nadu Best Infosystems Ltd.

Posted 2 days ago

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Job Description

QA Tester_Full Time_Chennai_Work From Office


Job Title: QA Tester

Job Type: Full Time

Experience: 6-9 years

Location: Chennai

Shift Timing: 11 AM – 8 PM


Job Discription:

Technical Expertise Requirements

• 6+ years' experience in QA

• Understanding of full software development lifecycle and agile procedures

• Experience creating and executing a detailed test plan and test scenarios for software requirements

• Deep understanding of web application and REST APIs design and testing tools / practices

• Experiencing designing and implementing automated tests using the page object model design pattern

• Hands-on experiencing designing and implementing automated test scripts using latest automated testing tools, such as Playwright (NodeJS) for UI testing and Postman for API testing or similar tools.

• Experience integrating automated tests scripts with software CI/CD pipelines Soft-Skill Requirements

• Teamwork-oriented and able to collaborate with a scrum team within an agile development process

• Strong communication skills to guide developers in best QA methodologies and procedures

• Strong desire to learn to stay up to date with latest testing technologies and procedures


Education

College degree in a related field or applicable work experience. Plus Software QA

Certifications.

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