25 Crm Systems jobs in Kochi
Customer Relationship Management (CRM)
Ernakulam, Kerala
JobStars HR Solutions Pvt Ltd
Posted today
Job Viewed
Job Description
Qualifications and Skills
- Proficiency in CRM tools such as Salesforce, HubSpot, and Zoho CRM is required to manage customer data effectively.
- A good understanding of Microsoft Dynamics 365 to facilitate seamless CRM software integration processes.
- Experience or knowledge in customer data analytics to analyze, interpret, and utilize customer data for strategic purposes.
- Expertise in CRM software integration for ensuring smooth data flow and system compatibility across platforms.
- Competency in lead management to handle and optimize lead capture and conversion rates systematically.
- Familiarity with marketing automation tools to automate repetitive tasks and manage multichannel campaigns efficiently.
- Strong communication and interpersonal skills to foster positive relationships with clients and team members.
- Ability to work collaboratively in a fast-paced environment while maintaining attention to detail and accuracy.
Roles and Responsibilities
- Manage and maintain customer relationships, ensuring high levels of satisfaction and retention.
- Utilize CRM tools to track and document customer interactions, providing insights for continuous improvement.
- Analyze customer data to develop strategies for upselling and cross-selling in alignment with sales goals.
- Collaborate with sales and marketing teams to enhance lead management and customer acquisition processes.
- Implement CRM software updates and integrations, ensuring seamless operations and data flow.
- Assist in the development and execution of marketing automation strategies to maximize engagement.
- Provide training to team members on CRM usage and best practices to enhance overall productivity.
- Monitor market trends and customer feedback to proactively address issues and identify growth opportunities.
This advertiser has chosen not to accept applicants from your region.
0
CRM (Customer Relationship Management)
Kochi, Kerala
Chemmanur International Holidays And Resorts Limited
Posted today
Job Viewed
Job Description
Job Description
Candidate Profile required
Years of Experience
Minimum two years in CRM
Compensation
Salary: As per industry standards + incentives. Benefits – Travel Allowance
Apply to us in confidence to
This advertiser has chosen not to accept applicants from your region.
1
Customer Relationship Management (CRM)
Ernakulam, Kerala
JobStars HR Solutions Pvt Ltd
Posted 7 days ago
Job Viewed
Job Description
Qualifications and Skills
- Proficiency in CRM tools such as Salesforce, HubSpot, and Zoho CRM is required to manage customer data effectively.
- A good understanding of Microsoft Dynamics 365 to facilitate seamless CRM software integration processes.
- Experience or knowledge in customer data analytics to analyze, interpret, and utilize customer data for strategic purposes.
- Expertise in CRM software integration for ensuring smooth data flow and system compatibility across platforms.
- Competency in lead management to handle and optimize lead capture and conversion rates systematically.
- Familiarity with marketing automation tools to automate repetitive tasks and manage multichannel campaigns efficiently.
- Strong communication and interpersonal skills to foster positive relationships with clients and team members.
- Ability to work collaboratively in a fast-paced environment while maintaining attention to detail and accuracy.
Roles and Responsibilities
- Manage and maintain customer relationships, ensuring high levels of satisfaction and retention.
- Utilize CRM tools to track and document customer interactions, providing insights for continuous improvement.
- Analyze customer data to develop strategies for upselling and cross-selling in alignment with sales goals.
- Collaborate with sales and marketing teams to enhance lead management and customer acquisition processes.
- Implement CRM software updates and integrations, ensuring seamless operations and data flow.
- Assist in the development and execution of marketing automation strategies to maximize engagement.
- Provide training to team members on CRM usage and best practices to enhance overall productivity.
- Monitor market trends and customer feedback to proactively address issues and identify growth opportunities.
This advertiser has chosen not to accept applicants from your region.
2
Infrastructure Specialist-System Administration
Kochi, Kerala
IBM
Posted 8 days ago
Job Viewed
Job Description
**Introduction**
In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
**Your role and responsibilities**
As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys.
Your primary responsibilities include:
* Envision, design, and build the Software infrastructure that keeps the solutions running.
* Challenge ideas, identify problems and create efficient solutions.
* Develop flexible, maintainable, and scalable application components.
* Collaborate with development peers and lead the way staying up to date with tools and technology trends
**Required technical and professional expertise**
* Min 4 yrs of exp.
* We are seeking a skilled Telecom Operations Specialist / Support Engineer to join our team.
* The ideal candidate will have a strong background in Linux Shell Scripting, SQL Database Querying, and hands-on experience with OSS/BSS systems in the telecommunications sector.
* Familiarity with Cramer tools, defect triage, and incident management processes are key to ensuring optimal performance and efficient resolution of network and service-related issues.
* Exposure to COTS products used in telecom operations is highly desirable
**Preferred technical and professional experience**
* Manage and monitor system resources, databases
* Develop and maintain shell scripts for automating repetitive tasks.
* Streamlining system operations in a Linux environment
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
**Your role and responsibilities**
As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys.
Your primary responsibilities include:
* Envision, design, and build the Software infrastructure that keeps the solutions running.
* Challenge ideas, identify problems and create efficient solutions.
* Develop flexible, maintainable, and scalable application components.
* Collaborate with development peers and lead the way staying up to date with tools and technology trends
**Required technical and professional expertise**
* Min 4 yrs of exp.
* We are seeking a skilled Telecom Operations Specialist / Support Engineer to join our team.
* The ideal candidate will have a strong background in Linux Shell Scripting, SQL Database Querying, and hands-on experience with OSS/BSS systems in the telecommunications sector.
* Familiarity with Cramer tools, defect triage, and incident management processes are key to ensuring optimal performance and efficient resolution of network and service-related issues.
* Exposure to COTS products used in telecom operations is highly desirable
**Preferred technical and professional experience**
* Manage and monitor system resources, databases
* Develop and maintain shell scripts for automating repetitive tasks.
* Streamlining system operations in a Linux environment
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
This advertiser has chosen not to accept applicants from your region.
3
Customer Relationship Officer
Kochi, Kerala
CONNECTING 2 WORK
Posted today
Job Viewed
Job Description
Job Description
We are looking for a 6 months to 1 year experienced customer relationship officer to be responsible for engaging with key customers by building and preserving trusting relationships. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction. Responsibilities Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking, and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share it with internal teams Requirements Proven experience as a Sales Executive or relevant role Proficiency in English Excellent knowledge of MS Office Hands-on experience with CRM software is a plus Thorough understanding of marketing and negotiating techniques Fast learner and passion for sales Self-motivated with a results-driven approach Aptitude in delivering attractive presentations High school degree Preferring candidates who have experience in basic insurance.
This advertiser has chosen not to accept applicants from your region.
4
Customer Relationship Asociate
Kochi, Kerala
White Force
Posted today
Job Viewed
Job Description
Job description
Customer Support Representative
Job Summary:
We are seeking a dedicated and empatheticCustomer Support Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service by addressing inquiries, resolving issues, and ensuring satisfaction with our products and services.
Key Responsibilities:
This advertiser has chosen not to accept applicants from your region.
5
Customer Relationship Executive
Ernakulam, Kerala
CII - Model Career Centre
Posted today
Job Viewed
Job Description
Greetings from CII-MCC
We are looking for Customer Relationship Executive.
Job role
- Point of Sales of Credit cards at Cochin Airport
- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
**Salary : 17K Net take Home**
**Qualification : Plus 2/Degree & above.**
**Salary**: ₹15,000.00 - ₹17,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Morning shift
Ability to commute/relocate:
- Aluva, Ernakulam - 683101, Kerala: Reliably commute or planning to relocate before starting work (required)
**Language**:
- English (preferred)
**Speak with the employer**
+91
We are looking for Customer Relationship Executive.
Job role
- Point of Sales of Credit cards at Cochin Airport
- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
**Salary : 17K Net take Home**
**Qualification : Plus 2/Degree & above.**
**Salary**: ₹15,000.00 - ₹17,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Morning shift
Ability to commute/relocate:
- Aluva, Ernakulam - 683101, Kerala: Reliably commute or planning to relocate before starting work (required)
**Language**:
- English (preferred)
**Speak with the employer**
+91
This advertiser has chosen not to accept applicants from your region.
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6
Customer Relationship Executive
Kochi, Kerala
CCAN SOLUTION
Posted today
Job Viewed
Job Description
Oversee the sales process to attract new clients
- Research and identify new market opportunities.
- Maintain good relationships with current clients and potential clients
- Resolving customer queries quickly and efficiently
- Fresher or any graduate with excellent communication skills in English will be most preferred
- Presentable personality is required.
- Have good knowledge in MS Excel
- Only females
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹12,000.00 - ₹18,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Commuter assistance
- Health insurance
- Internet reimbursement
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Performance bonus
- Yearly bonus
**Language**:
- English (preferred)
- Research and identify new market opportunities.
- Maintain good relationships with current clients and potential clients
- Resolving customer queries quickly and efficiently
- Fresher or any graduate with excellent communication skills in English will be most preferred
- Presentable personality is required.
- Have good knowledge in MS Excel
- Only females
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹12,000.00 - ₹18,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Commuter assistance
- Health insurance
- Internet reimbursement
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Performance bonus
- Yearly bonus
**Language**:
- English (preferred)
This advertiser has chosen not to accept applicants from your region.
7
Customer Relationship Executive
Ernakulam, Kerala
AGAPPE DIAGNOSTICS LTD
Posted today
Job Viewed
Job Description
**Key responsibilities**:
**Lead Generation**
**Customer Relationship Building Calls**
**Implementation of Marketing Schemes & activities**
**Customer Master Update & Timely Corrections**
**Job Types**: Full-time, Regular / Permanent, Fresher
**Salary**: ₹15,000.00 - ₹25,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Food provided
- Health insurance
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Speak with the employer**
+91
- Health insurance
**Lead Generation**
**Customer Relationship Building Calls**
**Implementation of Marketing Schemes & activities**
**Customer Master Update & Timely Corrections**
**Job Types**: Full-time, Regular / Permanent, Fresher
**Salary**: ₹15,000.00 - ₹25,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Food provided
- Health insurance
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Speak with the employer**
+91
- Health insurance
This advertiser has chosen not to accept applicants from your region.
8
Customer Relationship Executive
Ernakulam, Kerala
Brand Buddhi
Posted today
Job Viewed
Job Description
Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Follow up and Updates.
- Schedule an appointment with marketing executives.
**Salary**: ₹10,000.00 - ₹14,000.00 per month
Ability to commute/relocate:
- Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
**Speak with the employer**
+91
- Overseeing the relationship with customers handled by your team.
- Follow up and Updates.
- Schedule an appointment with marketing executives.
**Salary**: ₹10,000.00 - ₹14,000.00 per month
Ability to commute/relocate:
- Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
**Speak with the employer**
+91
This advertiser has chosen not to accept applicants from your region.
9