80 Customer Care jobs in Kanpur

Company:

Company Description

At Sanghi Classic BMW in Jaipur, we offer a wide range of BMW products and services in state-of-the-art facilities. Our knowledgeable sales and service teams provide expert assistance whether you are interested in new or pre-owned automobiles, parts, or accessories. BMW is renowned as the world's leading manufacturer of premium luxury automobiles.

Role Description

This is a full-time on-site role for a Customer Service Specialist located in Jaipur. The Customer Service Specialist will be responsible for providing exceptional customer support, ensuring customer satisfaction, handling phone and email inquiries, resolving customer issues, and delivering an outstanding customer experience. Maintaining a positive and professional attitude in all interactions and it will be work from office .

WE ARE LOOKING FOR 2 TO 3 YEAR EXPERIANCE PEOPLE WHO WOULD LIKE BE PART OF WORLDS TOP LUXURY CAR BRAND .

Opportunity Overview:

• Training and Certification: An extensive investment in top-class training will be provided. Upon certification, individuals will have the opportunity to seek employment in any offices worldwide.
• 
  
• Industry Focus: This role is geared towards the service industry, specifically targeting candidates from hospitality (such as hotels and former cabin crew), airlines, or fresh graduates from any background who are passionate about customer service and luxury services.
• 
  
• Career Growth: There are pathways for rapid advancement into management roles within one to two years, highlighting the brand’s stability and growth potential.

Target Candidate Profile:

• Individuals with a strong passion for customer service.
• Experience in the hotel or airline industries (EX CABIN CREW )is an advantage OR any luxury brand management student.
• Fresh graduates eager to learn and grow.

Benefits:

• An opportunity to work with a prestigious brand.
• Pathways for fast and stable career growth.

Company Description

At Sanghi Classic BMW in Jaipur, we offer a wide range of BMW products and services in state-of-the-art facilities. Our knowledgeable sales and service teams provide expert assistance whether you are interested in new or pre-owned automobiles, parts, or accessories. BMW is renowned as the world's leading manufacturer of premium luxury automobiles.

Role Description

This is a full-time on-site role for a Customer Service Specialist located in Jaipur. The Customer Service Specialist will be responsible for providing exceptional customer support, ensuring customer satisfaction, handling phone and email inquiries, resolving customer issues, and delivering an outstanding customer experience. Maintaining a positive and professional attitude in all interactions and it will be work from office .

WE ARE LOOKING FOR 2 TO 3 YEAR EXPERIANCE PEOPLE WHO WOULD LIKE BE PART OF WORLDS TOP LUXURY CAR BRAND .

Opportunity Overview:

• Training and Certification: An extensive investment in top-class training will be provided. Upon certification, individuals will have the opportunity to seek employment in any offices worldwide.
• 
  
• Industry Focus: This role is geared towards the service industry, specifically targeting candidates from hospitality (such as hotels and former cabin crew), airlines, or fresh graduates from any background who are passionate about customer service and luxury services.
• 
  
• Career Growth: There are pathways for rapid advancement into management roles within one to two years, highlighting the brand’s stability and growth potential.

Target Candidate Profile:

• Individuals with a strong passion for customer service.
• Experience in the hotel or airline industries (EX CABIN CREW )is an advantage OR any luxury brand management student.
• Fresh graduates eager to learn and grow.

Benefits:

• An opportunity to work with a prestigious brand.
• Pathways for fast and stable career growth.

Job Title : Remote Appointment Setter

Company : Ascenturi (formerly Sales Match)

Location : Remote – Work from Home

Schedule : Full-time, U.S. Time Zones

Type : Permanent

Job Summary:

Ascenturi (formerly Sales Match), a rapidly growing recruitment and staffing company, is building a brand-new virtual call center division. With over 50 remote team members globally and plans to scale this new department to 40+ people in the next 3 months, we’re looking for a Remote Call Center Manager to lead, coach, and grow our appointment setting team.

This is a unique opportunity to step into a leadership role early, work with U.S.-based sales and training leaders, and help shape the systems and team culture from the ground up.

What You’ll Do:

• Oversee and support a team of outbound call center agents and appointment setters.
• Monitor daily call activity, booking rates, and team KPIs via our CRM and call tools.
• Provide coaching, feedback, and performance improvement support.
• Help design and optimize scripts, call flows, and onboarding materials.
• Collaborate with leadership to scale the department quickly and efficiently.
• Conduct regular team meetings, 1-on-1s, and quality checks.

Requirements:

• 1+ year experience managing a call center, BPO, or outbound team.
• Excellent leadership and communication skills in English.
• Deep understanding of outbound calling, appointment setting, or telesales.
• Ability to coach teams remotely and drive consistent results.
• Tech-savvy with CRM or dialer experience.
• High level of accountability, ownership, and structure.

Why Join Us:

• 100% remote role – manage from anywhere.
• Work with U.S.-based executives and sales trainers.
• Play a key role in a high-growth startup environment.
• Help shape a call center culture from day one.
• Long-term leadership path in a growing company.

Job Title : Remote Call Center Representative

Company : Ascenturi (formerly Sales Match)

Location : Remote – Work from Home

Schedule : Full-time, U.S. Time Zones

Type : Permanent

Overview:

Ascenturi (formerly Sales Match) is hiring Remote Call Center Representatives to join a newly launched division focused on scheduling calls and following up with prospects for licensed insurance agents. With over 50 team members and rapid growth, we’re now building a dedicated call center team — and you can be among the first to join.

In this role, you'll be making outbound calls to warm leads (no cold calling or selling involved), following a script, and scheduling insurance consultation calls. You’ll receive full training from experienced U.S.-based trainers and work entirely from home.

Responsibilities:

• Place a high volume of outbound calls each day using our automated system.
• Follow scripts to explain basic information and book appointments.
• Keep CRM records accurate and up to date.
• Attend team meetings and participate in performance coaching.
• Work closely with your team lead to ensure quality and consistency.

Ideal Candidate Has:

• Great spoken English and phone etiquette.
• Call center or BPO experience is a big plus.
• Strong attention to detail and goal-oriented mindset.
• Ability to work independently in a remote setting.
• Familiarity with customer service or outbound calling environments.

What We Offer:

• Full remote/work-from-home position.
• Team-led training from U.S. call center experts.
• Fun, fast-paced virtual team culture.
• Long-term opportunity with future advancement potential.

Job Title : Remote Appointment Setter

Company : Ascenturi (formerly Sales Match)

Location : Remote – Work from Home

Schedule : Full-time, U.S. Time Zones

Type : Permanent

Job Summary:

Ascenturi (formerly Sales Match), a rapidly growing recruitment and staffing company, is building a brand-new virtual call center division. With over 50 remote team members globally and plans to scale this new department to 40+ people in the next 3 months, we’re looking for a Remote Call Center Manager to lead, coach, and grow our appointment setting team.

This is a unique opportunity to step into a leadership role early, work with U.S.-based sales and training leaders, and help shape the systems and team culture from the ground up.

What You’ll Do:

• Oversee and support a team of outbound call center agents and appointment setters.
• Monitor daily call activity, booking rates, and team KPIs via our CRM and call tools.
• Provide coaching, feedback, and performance improvement support.
• Help design and optimize scripts, call flows, and onboarding materials.
• Collaborate with leadership to scale the department quickly and efficiently.
• Conduct regular team meetings, 1-on-1s, and quality checks.

Requirements:

• 1+ year experience managing a call center, BPO, or outbound team.
• Excellent leadership and communication skills in English.
• Deep understanding of outbound calling, appointment setting, or telesales.
• Ability to coach teams remotely and drive consistent results.
• Tech-savvy with CRM or dialer experience.
• High level of accountability, ownership, and structure.

Why Join Us:

• 100% remote role – manage from anywhere.
• Work with U.S.-based executives and sales trainers.
• Play a key role in a high-growth startup environment.
• Help shape a call center culture from day one.
• Long-term leadership path in a growing company.

Job Title : Remote Call Center Representative

Company : Ascenturi (formerly Sales Match)

Location : Remote – Work from Home

Schedule : Full-time, U.S. Time Zones

Type : Permanent

Overview:

Ascenturi (formerly Sales Match) is hiring Remote Call Center Representatives to join a newly launched division focused on scheduling calls and following up with prospects for licensed insurance agents. With over 50 team members and rapid growth, we’re now building a dedicated call center team — and you can be among the first to join.

In this role, you'll be making outbound calls to warm leads (no cold calling or selling involved), following a script, and scheduling insurance consultation calls. You’ll receive full training from experienced U.S.-based trainers and work entirely from home.

Responsibilities:

• Place a high volume of outbound calls each day using our automated system.
• Follow scripts to explain basic information and book appointments.
• Keep CRM records accurate and up to date.
• Attend team meetings and participate in performance coaching.
• Work closely with your team lead to ensure quality and consistency.

Ideal Candidate Has:

• Great spoken English and phone etiquette.
• Call center or BPO experience is a big plus.
• Strong attention to detail and goal-oriented mindset.
• Ability to work independently in a remote setting.
• Familiarity with customer service or outbound calling environments.

What We Offer:

• Full remote/work-from-home position.
• Team-led training from U.S. call center experts.
• Fun, fast-paced virtual team culture.
• Long-term opportunity with future advancement potential.