788 Customer Relationship Managers jobs in Bengaluru

10366

MIS for all reports like account opening, DSR, FGM clients file
Maintaining a good TAT for retail clients / franchisee documentation at branch level
Ensuring mínimal customer complaints, on DP & KYC
Ensuring zero error in KYC processing as well as other documentation processing at branch level
Maintaining TAT for account opening & KYC process ensuring to process & sending account opening forms to HO in timely manner
MIS for all reports like account opening, DSR, FGM clients file
Adherence to all legal, compliance, audit processes
Minimizing rejection ratio to the bare minimum and by extending prompt support to clients & increase client activation

**Responsibilities**:

- Liaising between client and HO. Preparing all types of MIS, coordination with compliance, HR and corporate.
- Responsible for branch operation & client serving to retail / Sub brokers

**Qualification**:

Graduate / MF Certified

Build and maintain relationships with clients and prospects
- Collect and analyze information and prepare data and sales reports
- Attend workshops to learn more technical and professional skills for the job
- Meet with potential clients to determine their needs Qualifications for Sales Executive:

- Ability to negotiate and understanding of marketing skills
- Fast learner and quick thinker
- Passionate about sales

**Salary**: ₹15,000.00 - ₹21,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Flexible shift

Supplemental pay types:

- Performance bonus
- Quarterly bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

10367

Achieving business targets as laid down by acquiring new client relationships and maintaining them.

Graduate in any discipline
- Identify target areas for prospective business
- Pre-screen customer segments as per the organization norms
- Ensure the number of log in along with disbursement
- Ensure high customer satisfaction level by proactively understanding customer needs and cross
- sell multiple products as per the requirements
- Execute sales promotion activities to build customer interest in the TCFSL brand
- Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
- Ensure vendor empanelment and develop relationships with new vendors.
- Develop strong distribution channels
- Ensure compliance to all Audit / RBI regulations.

Location: Pan India

Type : Work From

Home

Salary Range: 12,000-14000 (In hand) + 2,000 (net allowance ) + incentives

Qualification / Education and other Requirements:

Education- Any 10th

, 12th and Diploma, Graduates, Post Graduates. (with 0-3 years of exp.)

Excellent verbal and written communication.

Good Interpersonal skills, numerical and analytical ability.

Decision making skills.

Language required: English, Hindi, Kannada OR English, Hindi, Telugu OR

English, Kannada, Tamil.

Proficient in MS-Office (Excel, Word).

Should be flexible for day shift- (9-hour of login between 8 AM - 10 PM).

Comfortable with working 6 days a week and the week off will be on weekday.

**Laptop with webcam, good speed Internet connection and power backup is a must**

About the company

NoBroker.com is the world's largest C2C marketplace in online real estate. No Broker is the 37th

Indian Startup to have entered the Unicorn club in 2021.

For more Information, PFB Company Link for your reference.

No-broker is the first prop-tech real estate startup, which has raised $5 million in funding from

We are looking forward to associating with you in terms of our requirements at No Broker.

Role and Responsibility Customer Service Expert L-1

Act as relationship manager for the Paid customers of No Broker.

Build sustainable relationships and trust with customer accounts through

open and interactive communication.

Identify and assess customers needs.

Service customer in finding the right tenant / house as per the requirement of customer.

Dial outbound and attend inbound calls of customer and leads.

Use internal tools and methods to provide best possible service to the customer.

Negotiate with leads on behalf of customer.

Keep customer up-to date on the progress of his account.

Follow communication procedures, guidelines and policies.

Go extra mile to provide excellent customer service.

About Training - Training will be provided for initial few days for an employee to understand end to

end process.

**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Join Kyndryl as a Service Coordinator and take charge of a dynamic role that puts you at the forefront of delivering exceptional IT services to our customers. As a Service Coordinator, you'll be responsible for ensuring timely and effective resolution of customer issues, coordinating and managing service requests, and maintaining constant communication with customers throughout the service process.
At Kyndryl, you'll have the opportunity to work with other IT teams, end-users, and stakeholders across the organization to ensure that service delivery is aligned with the needs and expectations of the business. As a part of our team, you'll be instrumental in documenting and updating service management procedures and workflows, monitoring and reporting on service level agreements (SLAs), and ensuring that our ITSM systems are maintained and updated to support efficient and effective service delivery.
You'll be responsible for managing Service Support processes, including Incident, Problem, and Change Management, and ensuring compliance with these processes. You'll also be responsible for driving process improvements through service improvement plans, monitoring regular process measurements, addressing negative trends that impact effectiveness or efficiency of the IPC processes, and ensuring that ongoing education is provided to process users when requested or when circumstances indicate that education would improve process execution.
As a Service Coordinator at Kyndryl, you'll perform post-resolution incident reviews and evaluate the effectiveness of incident resolution. You'll also be the orchestrator for incident recovery by driving the incident bridge and consolidating an integrated resolution plan when multiple competencies or business units are engaged.
With your expertise in IT services, you'll invoke problem management processes where further investigation into root cause is required and communicate the status of high-priority incidents to customers throughout the incident lifecycle, as per the communication plan.
If you're a passionate problem-solver with a drive to deliver the best possible IT services, then this is the perfect opportunity for you. Come join us at Kyndryl and let's work together to create innovative and progressive technical solutions for our customers and our communities.
Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
**Required Skills and Experience:**
+ 2+ year of work experience in Service Desk role (Phone, Chat & Tickets)
+ Should be ok to work in voice process - 24*7
+ Willing to work in Hybrid Model (2-3 days in a week)
+ Advanced English Level
+ Knowledge of Windows, Mac, or Linux operating systems
+ Support help desk knowledge
+ Troubleshooting and problem-solving skills
+ Customer support knowledge
+ Active listener with flexibility to modify approach and adapt to customer needs
**Preferred Skills and Experience:**
+ Experience working with Windows, Mac, or Linux operating systems
+ Troubleshooting and problem-solving expertise
+ Support help desk experience
+ Customer support experience
+ Experience modifying approaches and adapting to customer needs
+ -ITIL certified
+ -High level communicator with good written and verbal skills
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

The Customer Service Representative is responsible for for interacting with customers to provide information, support and problem resolution to inquiries and order status. They will serves as the customer's main point of contact for delivery and order status. The customer service rep maintains proactive communication and acts on customer inquiries in an efficient and timely manner. Builds strong partnership internally with production, planning, logistics and business functions to identify and drive alternatives to deliver the customer order requirements.
**General Responsibilities**
+ Serves as customers main point of contact related to delivery and order status for assigned customer portfolio
+ Provide guidance to customers about quantities on stock, required time to produce and deliver. Review customer requests related to production leadtime, assess transportation mode and service to be used based on customer coverage
+ Reviews daily customer demand and validates deviations, also subject to specific customer needs
+ Ensures proactive internal notification of customer delivery risk following Customer Impact Alert processas well as sending a proactive external notification to customers on supply risk minimum 1 week prior to the customer order schedule date
+ Review regularly and assist in the timely resolution of customer concerns/ claims/ cares on the portals related to the delivery process
+ Executes manual order entry process withing required timeline and accuracy
+ Communicates with customers in the event of inventory opportunities of supplying orders at an earlier time
+ Participates in timely reviews and investigations of root cause for customer short-payments
+ Coordinate with planning and /or logistics teams to ensure execution of shipments, per customer needs / requests and follow up with customer needed information
+ Coordinate with customers to determine shipping method
**Experience / Qualifications**
+ A university degree required (i.e. Bachelors degree) or equivalent relevant work experience.
+ Must be a team player able to work in a fast-paced environment with demonstrated ability to handle multiple competing tasks and demands
+ Strong communication skills; oral, written and presentation
+ Strong organization, planning and time management skills to achieve results
+ Strong personal and professional ethical values and integrity
+ Holds self-accountable to achieving goals and standards
+ Proficient in Microsoft Office programs (Outlook, Word, PowerPoint, and Excel)
+ Strong interpersonal & collaboration skills to work effectively with all levels of the organization including suppliers and/or external customers
**#LI-NS1**
# Smarter _Together_
+ Collaborating at Sensata means working with some of the world's most talented people in an **enriching environment** that is constantly pushing towards the next best thing
+ Employees work across functions, countries and cultures gaining **new perspectives** through mutual respect and open communication
+ As OneSensata, we are working together to make things work together
Click here to view Sensata Recruitment Privacy Statement ( here to view our Sensata Recruitment Privacy Statement for China ( If you are a current Sensata employee (or one of our Affiliates), please** **back out of this application** **and log into Workday via the Company Intranet to apply directly. Type "FIND JOBS" in the Workday search bar.**
Return to Sensata.com
**Read our Fraud Advisory ( // Sensing is what we do.
In fact, our name Sensata comes from the Latin word sensate for 'those gifted with sense'. Our focus on sensing is also reflected in our logo, which spells Sensata in Braille.
Sensata Technologies is a global industrial technology company striving to create a safer, cleaner, more efficient and electrified world. Through its broad portfolio of mission-critical sensors, electrical protection components and sensor-rich solutions, Sensata helps its customers address increasingly complex engineering and operating performance requirements. With more than 19,000 employees and global operations in 15 countries, Sensata serves customers in the automotive, heavy vehicle & off-road, industrial, and aerospace markets.
Learn more at **sensata.com** and follow Sensata on LinkedIn ( , Facebook ( , **Instagram ( and X ( .
# Note to applicants for positions in the United States:
+ Sensata Technologies, Inc. (US) is proud to be an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other basis protected by federal, state or local law.
+ View The EEO is the Law poster ( and its supplement ( .
+ Sensata Technologies, Inc. (US) participates in E-Verify. View the E-Verify posters ( you are an individual who requires a reasonable accommodation in connection with the hiring process and/or to perform the essential functions of the position for which you applied, please make a request to the recruiter or contact
# Diversity Statement
We are dedicated to ensuring our employees feel a sense of belonging ( and respect every day. We believe that every individual has unique insights that others can learn from. Working at Sensata means you can bring your whole self to the table. Our goal is to achieve fair representation of women, minorities, veterans, people with disabilities, and all types of diversity among all levels in our organization.
Note to applicants for positions in the United States:
Sensata Technologies, Inc. (US) is proud to be an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability or any other basis protected by federal, state or local law.
View The EEO is the Law poster and its supplement Technologies, Inc. (US) participates in E-Verify. View the E-Verify posters

Imagine yourself.
+ Doing meaningful work that makes an everyday impact?on the world around you.
+ Growing your expertise?and expanding your skillset with every project.
+ Contributing to a brighter, more sustainable future
At **Hach** ( ), a Veralto company, we ensure water quality for people around the world, and every team member plays a vital role in that mission. Our founding vision is to make water analysis better-faster, simpler, greener and more informative. We accomplish this through teamwork, customer partnerships, passionate experts, and reliable, easy-to-use solutions.
As part of our team and the broader Veralto ( network, you'll be part of a unique work environment where purpose meets possibility: where you'll make an immediate, measurable impact on a global scale by enabling the world's everyday water needs, and where you'll have opportunities to foster your professional development and fuel your career growth.
Motivated by the highest possible stakes of climate change and global health, we're working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment. More about us: Description:
+ Main task is to do the Order booking in Oracle.
+ Knowledge of commercial terms of a purchase order.
+ Working on Discount Approval process and taking approval as per DOA.
+ Working with finance for finance validations & Supply chain for allocating ship sets.
+ Work on Shipment Plan, Hold release of orders through oracle, Item allocation with the help of Supply chain team.
+ Sending PI to customers and follow-up for Payments and get it applied with the help of finance.
+ Work on Return/RMA's & customer complaint and follow-up with respective stakeholders for resolving customer issues.
+ Generation of pre orders & FOC orders (Rejected order/ to fulfilled orders)
+ Reply to queries from customers on Orders related tasks such as: Delivery period, ETA of orders.
Description: Contingent workers classified as Indirect Labor. "Indirect Labor refers to any labor that supports the production process, but which is not directly involved in the active conversion of materials into finished products. This includes both indirect labor positions such as Production Supervisors or administrative labor positions in areas such as accounting or marketing.
At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
If you've ever wondered what's within you, there's no better time to find out.
**Unsolicited Assistance**
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies ( , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
**Key Responsibilities:?** ?
+ Guides and leads a large team of CSR's towards achieving operational goals such as accurate order entry, timely response to requests, effective telephone metrics, achieving quote request service levels while meeting quality standards.
+ Evaluate appropriate staffing v/s business volume and explore opportunities to create capacity.
+ Ensure all work is accurately distributed and prioritized with an even workload across team(s).
+ Act with Integrity and lead by example providing on the job guidance, motivation and coaching to Team leads, help drive their metrics to meet the organizational goals.
+ Maintains a strong understanding of company's brands, systems, processes, and procedures by providing daily support and guidance to colleagues.
+ Holds regular coaching, goal setting, and performance meetings with the CSR's, to continually improve the services and nurtures an environment where the staff can excel through support and empowerment.
+ Actively supports company's drive for continuous improvement and is involved in innovative solutions that increase customer allegiance and profitability.
+ Contacts customers on critical issues to achieve full resolution for the customer.
+ Champions positive, professional, and productive relationships with members of other departments to improve customer satisfaction.
+ Participates effectively in quality improvement teams and promotes co-operative effort between all departments and internal customers.
+ Supports the manager & plans/engages in activities to ensure an enhanced customer experience. This includes but is not limited to projects and tasks to enhance the ordering process, improve alignment with customer service.
+ Assists manager/leads in the development and implementation of 'best practice' processes across the organization to ensure efficiency resulting in reduced costs and improved customer service.
+ Embrace PPI and involve in team driven actions to help improvements. Act independently to resolve methods and procedures.
+ Any other tasks as assigned from time to time.
**Education, skills, and experience:** ?
+ Bachelor's Degree
+ 6-8+ years of successful Customer Care experience and proven informal leadership opportunities.
+ Proven record to lead, mentor and empower a team to optimal performance.
+ Strong customer orientation with proven effective interpersonal, listening, and communication skills that relate well with customers, employees, peers, and management.
+ Superior judgment and decision-making skills with strong analytical and organizational skills to be able to evaluate information, procedures, understand and act on customer requests, and respond effectively to issues in a timely manner in a fast-paced environment.
+ Computer business knowledge with understanding of customer service software, databases, and tools.
+ Focused on continuous improvement while showing respect for individuals.
+ Bilingualism (French/English/Spanish) good to have.
+ Night shiftrequired.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Job Title:
Customer Service Representative
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
**Essential Functions/Core Responsibilities**
- Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
In case you are selected for a Content Moderator role, please note that:
1. The nature of the job will include accessing explicit content that includes text, picture, video etc.
2. It will involve content creation; moderation & review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including & not limited to Violence, Extremism, Pornography, & Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.
3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client's terms of service
**Candidate Profile**
- Graduate / Undergraduate in any discipline (may vary basis the job requirement)
- 0 to 3 years of relevant experience
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed
- Based on location and/or program, additional experience/skills may be required
*Job requirements may vary by country and will not contravene any local laws
**Career Framework Role**
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.
**- Ability to effectively communicate, both written and verbally**
- Listen attentively to customer needs and concerns; demonstrate empathy
- Clarify customer requirements; probe for and confirm understanding of requirements or problem
- Confirm customer understanding of the solution and provide additional customer education as needed
- Ability to learn including strong problem-solving skills
- Demonstrate strong probing and problem-solving skills
- Should be able to handle complex queries
- Should be able to resolve customer queries independently
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
NOTICE: Recruitment Fraud Alert
**Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. We also don't solicit payment to verify a candidate's banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.**
**Learn more:** ** Bangalore - Manyata Blk D4, 6th Flr
Language Requirements:
Time Type:
Full time
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