911 Customer Relationship Managers jobs in Bengaluru
Customer Service
Posted today
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Location: Pan India
Type : Work From
Home
Salary Range: 12, (In hand) + 2,000 (net allowance ) + incentives
Qualification / Education and other Requirements:
Education- Any 10th
, 12th and Diploma, Graduates, Post Graduates. (with 0-3 years of exp.)
Excellent verbal and written communication.
Good Interpersonal skills, numerical and analytical ability.
Decision making skills.
Language required: English, Hindi, Kannada OR English, Hindi, Telugu OR
English, Kannada, Tamil.
Proficient in MS-Office (Excel, Word).
Should be flexible for day shift- (9-hour of login between 8 AM - 10 PM).
Comfortable with working 6 days a week and the week off will be on weekday.
**Laptop with webcam, good speed Internet connection and power backup is a must**
About the company
NoBroker.com is the world's largest C2C marketplace in online real estate. No Broker is the 37th
Indian Startup to have entered the Unicorn club in 2021.
For more Information, PFB Company Link for your reference.
No-broker is the first prop-tech real estate startup, which has raised $5 million in funding from
We are looking forward to associating with you in terms of our requirements at No Broker.
Role and Responsibility Customer Service Expert L-1
Act as relationship manager for the Paid customers of No Broker.
Build sustainable relationships and trust with customer accounts through
open and interactive communication.
Identify and assess customers needs.
Service customer in finding the right tenant / house as per the requirement of customer.
Dial outbound and attend inbound calls of customer and leads.
Use internal tools and methods to provide best possible service to the customer.
Negotiate with leads on behalf of customer.
Keep customer up-to date on the progress of his account.
Follow communication procedures, guidelines and policies.
Go extra mile to provide excellent customer service.
About Training - Training will be provided for initial few days for an employee to understand end to
end process.
Customer Service
Posted today
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Job Description
+91-XXX
Diksha -
Sneha
-
Company: Hiring for top MNC
Process: Voice and Semi voice
Qualification: Undergraduate/Graduates
Language: English + Hindi/Malayalam/Marathi/Gujarati/Kannada
CTC: 2.4 LPA
Experience: Fresher/Min 6 months
Shift: Rotational Shift (9 working hours)
2 rotational weeks off
**Job Types**: Full-time, Regular / Permanent, Fresher
**Salary**: Up to ₹240,000.00 per year
Schedule:
- Day shift
- Rotational shift
Ability to commute/relocate:
- Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
**Speak with the employer**
+91
+91-XXX
Customer Service
Posted today
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Job Description
Graduate in any discipline
- Identify target areas for prospective business
- Pre-screen customer segments as per the organization norms
- Ensure the number of log in along with disbursement
- Ensure high customer satisfaction level by proactively understanding customer needs and cross
- sell multiple products as per the requirements
- Execute sales promotion activities to build customer interest in the TCFSL brand
- Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
- Ensure vendor empanelment and develop relationships with new vendors.
- Develop strong distribution channels
- Ensure compliance to all Audit / RBI regulations.
Customer Service
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**Responsibilities**:
- Maintaining a positive and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
**Required Qualifications**:
- Graduate / Diploma in any discipline with minimum 2-3 years of Customer Service experience.
- Knowledge of MS Office will be an advantage.
**Salary**: ₹12,000.00 - ₹15,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Internet reimbursement
Schedule:
- Flexible shift
Supplemental Pay:
- Joining bonus
Customer Service
Posted today
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Job Description
Achieving business targets as laid down by acquiring new client relationships and maintaining them.
Graduate in any discipline
- Identify target areas for prospective business
- Pre-screen customer segments as per the organization norms
- Ensure the number of log in along with disbursement
- Ensure high customer satisfaction level by proactively understanding customer needs and cross
- sell multiple products as per the requirements
- Execute sales promotion activities to build customer interest in the TCFSL brand
- Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
- Ensure vendor empanelment and develop relationships with new vendors.
- Develop strong distribution channels
- Ensure compliance to all Audit / RBI regulations.
Customer Service
Posted today
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Job Description
**2) **Will be responsible for aligning all tickets to RSG & TSE’s accordingly.
**3) **Need to co-ordinate with stores, procurement, Logistics for moving the ticket to next step.
**4) **End to End responsibility of ticket closure from creating of ticket to closure of the ticket.
**6) **Should co-ordinate with customer, RSG, Engineer & delivery manager till closure.
**7) **Its Mandate to share the open call report of NSPL, Productivity report of RSG, Shift handover & need to intimate to next shift executive on takeover, pending calls and everything before being log off from the shift.
**8) **Should be able to track the productivity of RSG, FE’s performance of the same.
**9) **Need to divide the tickets effectively to all RSG & engineers based on the skill set and number of tickets aligned.
**10) **Mandate to share the weekly report by Saturday end of shift for the complete week activities which consists of everything.
**11) **For all escalations / SLA breach, ServiceDesk need to call customer and convince or explain the same. If you are unable to escalate / manager customer always reaches delivery manager and for any technical involvement reach operations manager for the same.
**12) **It’s very important to be aware of HP & Wipro Portals and NSPL Portals and need to be update the same in timely manner.
**13) **Service desk need to make sure all FE’s / RSG’s to follow the process and make sure they update the same in all relevant tools.
**14) **Should be able to handle the pressure & overflow of tickets. Need to have complete track of service delivery and share the reports accordingly.
**15) **Night shift Executive must prepare HP, IBM & other critical reports shared to Delivery & Operations Manager.
**16) **Its very important to follow all process on a serious note.
**Salary**: ₹18,000.00 - ₹20,000.00 per month
Schedule:
- Flexible shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 3 years (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
**Speak with the employer**
Customer Service
Posted today
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Build sustainable relationships of trust through open and interactive communication; Identifying and assessing customers needs to achieve customer satisfaction Maintain records of customer interactions, customer accounts, and file documents.
Provide accurate, valid and complete information to the customer by using the right methods/tools.
(FRESHERS WITH GOOD ENGLISH COMMUNICATION SKILLS WILL ALSO BE
CONSIDERED, TRAINING WILL PROVIDED FOR THE POSITION).
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents.Job Description *
Maintain positive & professional attitude to clients.
A Customer Service Executive usually performs many of the following tasks:. Identifying new opportunities. Interaction with customers. Processing customer orders. Supporting sales and development departments.
Interact with customers on daily basis and document information shared by the customers on the CRM.
Ability to communicate fluently in English
Ability to actively listen to what others have to say and restate information to ensure understanding; Provide complete and accurate information; Maintain professional business standards at all times.
**Job Benefits & Perks Attractive performance incentives and rewards on achieving goals.**
**Job Types**: Full-time, Fresher, Walk-In
Pay: ₹10,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Speak with the employer**
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Customer Service
Posted today
Job Viewed
Job Description
Build sustainable relationships of trust through open and interactive communication; Identifying and assessing customers needs to achieve customer satisfaction Maintain records of customer interactions, customer accounts, and file documents.
Provide accurate, valid and complete information to the customer by using the right methods/tools.
(FRESHERS WITH GOOD ENGLISH COMMUNICATION SKILLS WILL ALSO BE
CONSIDERED, TRAINING WILL PROVIDED FOR THE POSITION).
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents.Job Description *
Maintain positive & professional attitude to clients.
A Customer Service Executive usually performs many of the following tasks:. Identifying new opportunities. Interaction with customers. Processing customer orders. Supporting sales and development departments.
Interact with customers on daily basis and document information shared by the customers on the CRM.
Ability to communicate fluently in English
Ability to actively listen to what others have to say and restate information to ensure understanding; Provide complete and accurate information; Maintain professional business standards at all times.
**Job Benefits & Perks Attractive performance incentives and rewards on achieving goals.**
**Job Types**: Full-time, Fresher, Walk-In
Pay: ₹10,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Speak with the employer**
Customer Service
Posted today
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Job Description
Language - Fluency in English and Hindi, English and any regional language (Tamil - Telugu - Kannada Malayalam)
Out calling customers and upselling (Different offers which are introduced)
Resolving customer query on chat Ability and willingness to learn.
Courteous with strong customer service orientation.
Good listening and responding skills.
Should be willing to take up challenges and go the extra mile to perform work responsibilities Should have great interpersonal skills and the ability to perform under pressure
Minimum 6 month’s experience is sales (Credit card/Insurance etc.) and stability in Profile Qualification - Class XII and above.
Shift window - For Male 24*7/Female Employees 7am-7pm Window Week off - Rotational Working from Office Only.
**Salary**: From ₹120,000.00 per month
Schedule:
- Day shift
- Evening shift
- Flexible shift
- Morning shift
- Rotational shift
Supplemental pay types:
- Shift allowance
Ability to commute/relocate:
- Brookfield, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (required)
- Hindi (required)
**Speak with the employer**
Customer Service
Posted today
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Job Description
2. Process: Customer Support (English & Hindi)
3. Salary: 12th or Graduate with Minimum 1 Year Exp.
4 *Shift timings:
- Male & Female - 24/7 shift (Post 8PM Login or logout Cab will be provided)
5. 2 rotational Week Off/Week
6. Very Good Communication in English is required.
7. Work Location: Marathahalli, Bangalore
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹18,000.00 - ₹25,000.00 per month
Schedule:
- Morning shift
**Speak with the employer**