1505 Customer Relationship Managers jobs in Bengaluru

and abJoin us as a Customer Service & Operations Analyst

• In this customer centric role, you'll deliver successful outcomes for your customers by investigating their queries and understanding their needs
• You'll be liaising with customers and businesses to accurately collect information in order to solve their queries
• This is an opportunity to be recognised as a subject matter expert, enhancing your reputation throughout the bank
• We're offering this role at senior analyst level

As our Customer Service & Operations Analyst, you'll maintain a clear understanding of the needs of our customers and stakeholders to deliver the most appropriate and fit-for-purpose solutions when dealing with complex issues. You'll also support the unit leader by allocating work, making sure processes are followed and helping in the development of business continuity plans.

Your day-to-day activities will include:

• Authorising and investigating all transactions to defined KPIs
• Providing specialist support by monitoring and sharing MI
• Collecting and analysing the required information from the customers and businesses
• Reviewing processes which could be enhanced to improve the customer experience
• Performing processing and quality checks on cases processed by team based on process SOP's and Agreed Guidance

In order to excel in this role, you'll have strong customer service abilities along with customer and industry knowledge. You'll also work well in a fast-paced environment and have good organisational skills for delivering to deadlines.

Additionally, you'll demonstrate:

• An awareness of changes in trends, policies and regulations
• An understanding of our industry and its customers
• A thorough understanding of products, processes and banking systems
• Good understanding and knowledge of CDD and AML is required
• Required experience for this role is 18 months and above

Hiring for international BPO/Customer service

Need min 1 year exp in international voice process

Only Grad

Location - Bangalore

Package - 6LPA

Both side cabs

Need Excellent communication skills

Juhi

Hiring For International Voice Process

Need Min 1 yrs exp in Inter Voice

Only Graduation

Excellent Communication

5 Days Working

Cab facility

Location- Bengaluru

Only Immediate Joiners

Call/WhatsApp

Required Candidate profile

**Only Immediate Joiners**

Min 1 Year of International Voice Experience

Graduation is mandate

Need Excellent Communication Skills

Dear Candidate ,

Greetings from Intouch CX

We are seeking a skilled and customer-focused Chat/Email Agent to provide real-time assistance to customers via live chat / Email.

Wed love to get to know you better and invite you to an in-person interview at our Electronic City, Phase 1,

Bangalore office to explore the opportunity of becoming a

Consultant/Sr. Consultant - Customer Support.

For a swift response, please share your CV to Direct walk-ins are welcome, *

but please mention "HR Henry " on your resume.***

Position Details:

Role: Consultant/Sr. Consultant - Customer Support

Location: Electronic City, Phase 1, Bangalore

Shift Timings: Night Rotational Shifts

Perks: 2-way Cabs and Food

Fresher Salary : 16k + 4k performance based Incentives

Exp. Salary : Upto 25k+ 4k performance based Incentives

What to Expect:

Grammar and Essay Assessment: A brief written test to gauge your language skills.

HR Round: A one-on-one discussion with our HR team to assess your fit with our company culture

.

Operational Round: A discussion with our management team to provide insights into the role and company.

Please note: This position involves rotational shifts.

Interview Details:

Date: Walkin (Monday - Friday)

Time: 09:30 AM- 4:00 PM

Venue: IntouchCX, No. 92/1B, Konappana Agrahara, Electronic City Phase 1

Bangalore, India Landmark: Adjacent to Kauvery Hospital)

Please bring:

Your updated resume

Aadhaar Card or PAN Card

Upon arrival, kindly reach out to HR Henry or further guidance

Educational/Work Experience and Requirements

• Must successfully pass a background check
• High school diploma or equivalent required
• Post secondary degree is a plus
• 1+ years of experience in Customer Service Chat or related field

Job Summary:

1. Candidates with diploma or Graduates in Engineering/ science/management with 5 years of similar experience.

1. Experience in handling customer queries in product based organization preferred.

2. Job profile is to ensure good after sales service of company products by attending to quality complaints sales queries -promptly and resolving customer queries.

3. Able to manage the team of sales and service department to ensure customer satisfaction.

Job description

**"Hiring Now Call Center Jobs in Bangalore with JobShop**

- Apply with us to unlock the best BPO jobs across multiple companies in Bangalore. Immediate hiring for voice and non-voice roles.

- Freshers can start their career here; experienced candidates can advance theirs.

Please Call HR Jyoti On

Job Details:

Process: International BPO | Voice Support

Work Locations Available:

• Manyata Tech Park
• Whitefield
• Brookfield
• Marathahalli
• Electronic City
• BTM Layout

Eligibility Criteria:

• Qualification: Graduation completed
• Communication: Excellent English communication skills
• Shifts: Rotational (Day/Night)

Salary Package:

• 27,000 to 50,000 CTC (based on experience & skillset)

Why Join Us?

• Work with top international BPO clients
• Excellent growth opportunities
• Professional work environment
• Attractive compensation with incentives

For More Details

Please Call HR Jyoti On

Daily Walkin Drives, book your slots today

#CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

Company Description

We suggest you enter details here.

Role Description

This is a full-time on-site role for a Customer Service position located in Bengaluru. The Customer Service Representative will handle customer inquiries and complaints through various communication channels, provide detailed information about our products and services, process orders and returns, and follow up to ensure customer satisfaction. The role requires maintaining a positive, empathetic, and professional attitude toward customers at all times and working closely with the sales and logistics teams to resolve any issues.

Qualifications

• Experience in customer service, including handling inquiries and complaints
• Strong communication and problem-solving skills
• Proficiency in using customer service software and tools
• Ability to work independently and as part of a team
• A positive and professional attitude
• High school diploma or equivalent; additional qualifications will be an advantage
• Immediate availability to join the team

Hiring for Customer Support Executives - Domestic Process

Work from office

Location:

Marathahalli, Bengaluru

Details:

• Shift: 9 Hours, Day
• Salary: 20k In-hand

Roles and Responsibilities

• Provide online support for customers.
• Be responsible to deliver a high-quality, customer-driven, support service resolving customer inquiries at the first point of contact wherever possible.
• Assist customers in resolving any open requests for support, assistance, information on upgrading, etc.
• Must be an immediate Joiner with good communication skills.

Call HR Shweta: for more details

** ALL INTERVIEWS WALK IN at Bengaluru Branch **

Job Summary:

1. Candidates with diploma or Graduates in Engineering/ science/management with 5 years of similar experience.

2. Experience in handling customer queries in product based organization preferred.

3. Job profile is to ensure good after sales service of company products by attending to quality complaints sales queries -promptly and resolving customer queries.

4. Able to manage the team of sales and service department to ensure customer satisfaction.

Mandatory Key Skills

customer support,customer care,customer relationship,customer service management,business development,customer handling,operations management,customer retention,customer queries*,customer service*,sales*,handling customer queries*,after sales service*