Customer Service Associate

Ludhiana, Punjab Sisco Jobs

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Job Description

Job Title: Customer Service Associate
Location: Ludhiana (Punjab)
Experience: 0 to 1 Year
Gender: Female
Salary: LPA
Job Summary:
We are seeking a proactive and customer-focused Customer Service Associate to join our growing team. The ideal candidate should possess excellent communication skills in Bengali, a positive attitude, and the ability to manage client interactions efficiently. This role involves managing customer queries, handling complaints, and supporting sales processes while maintaining the company's reputation and ensuring customer satisfaction.
Key Responsibilities:
Contact potential or existing customers using scripted calls to promote products and services.
Respond to customer inquiries regarding company offerings, product features, or service issues.
Understand customer needs by asking relevant questions and recommending suitable solutions.
Redirect qualified leads to the appropriate field sales or support team when necessary.
Enter and regularly update customer information in the CRM or internal database.
Take and process customer orders accurately and efficiently.
Handle complaints professionally to preserve customer trust and brand value.
Maintain organized records of interactions, feedback, sales data, and other relevant information.
Assist in market research and lead generation initiatives through digital or offline means.
Essential Qualifications:
Diploma / Degree / Certification in Computers or a related field.
Key Skills & Competencies:
Strong communication and convincing skills in Bengali (both verbal and written).
Basic proficiency in Email handling and MS Excel.
Problem-solving mindset and ability to handle customer objections with patience.
Quick learner with an understanding of customer service principles.
Ability to work well in a team and under pressure.
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Customer Service Associate

Ludhiana, Punjab Rikin Consultancy Services

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Job Description

**Responsibilities -**

Contact potential or existing customers to inform them about a product or service using scripts.

Answer questions about products or the company

Ask questions to understand customer requirements and close sales

Direct prospects to the field sales team when needed

Enter and update customer information in the database

Take and process orders in an accurate manner

Handle grievances to preserve the company’s reputation

Keep records of calls and sales and note useful information

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹9,752.57 - ₹29,563.58 per month

**Benefits**:

- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Morning shift

Ability to commute/relocate:

- Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)
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Customer Service Associate

Ludhiana, Punjab Aviyana PVT LTD

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Job Description

Position
- Customer Service Associate
Location
- Ludhiana, Tibba Village, delhon road
Expereince
- 6 month to 2 yrs

**Salary**: ₹150,000.00 - ₹180,000.00 per year

Schedule:

- Day shift

Ability to commute/relocate:

- Ludhiana, Punjab: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Bengali (preferred)

**Speak with the employer**
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Customer Service Associate

Ludhiana, Punjab Fin Bulls

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Job Description

**Urgent Hiring Fresher and Experienced for **_**Customer Support Associate.**_
- **Work Location**:_ _18-19 Dehlon Road, Tibba Village, Sahnewal Ludhiana -Punjab _
- **Salary **:_15k - 18k + Incentives_
- **Job Responsibilities and Skills**:_
- _Contact potential or existing customers to inform them about a product or service using scripts._
- _Answer questions about products or the company._
- _Ask questions to understand customer requirements and close sales._
- _Direct prospects to the field sales team when needed._
- _Enter and update customer information in the database._
- _Keep records of calls and sales and note useful information_
- **Freshers & Experience Both can Apply**_

QUALIFICATION: Higher Secondary or Any Graduate.

**Job Types**: Full-time, Regular / Permanent, Fresher

Pay: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Ludhiana, Punjab: Reliably commute or planning to relocate before starting work (required)

**Language**:

- English (preferred)

**Speak with the employer**
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Customer Service Associate

Ludhiana, Punjab Colin Pritams Consultancy and Multi Services

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Job Description

Position: Customer Service Associate - (Only Males)

Experience - Fresher can apply

Salary - 15k + Overtime

Responsibilities
- Contact potential or existing customers to inform them about a product or service using scripts.
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Keep records of calls and sales and note useful information
- Experience- 0 - 1 Years- Salary- 1 Lac 75 Thousand To 2 Lac P.A.- Industry- Sales & Marketing / Business Development / Telecaller- Qualification- Higher Secondary, Diploma, Other Bachelor Degree, B.C.A, M.C.A, M.Tech- Key Skills- Good Communication Convincing Skills Language English or Bengali E-Mail & Ms-Excel Customer ServiceAbout Company
- Contact Person- Pritam Patil- Address- Data Housing Society Amalner, Jalgaon- Mobile-
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Customer Service Associate

Ludhiana, Punjab ARME Consulting

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Job Description

**Urgent openings for a Product based Company in Ludhiana.**

**Limited Vacancies available.**

**Position**: Customer Care Executive (Only males)

**Salary**: 15k+Overtime

**Location**: Sahnewal, Ludhiana, Punjab

**Requirements**:

- Must have Good Communication and Convincing skills in English
- Knowledge of MS Excel and E mail
- Must be able to read, write and speak in English
- Graduate Freshers can also apply

**Responsibilities**
:

- Contact potential or existing customers to inform them about the product or service using scripts
- Answer questions about products or the Company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the Company’s reputation
- Keep records of calls and sales and note useful information

**Salary**: ₹12,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (required)

**Speak with the employer**
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Customer Service Associate

Ludhiana, Punjab ARME Consulting

Posted today

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Job Description

**Position: Customer Service Associate**

**Location: Sahnewal, Ludhiana Punjab**

**Job Type: Work from office**

**Salary: 15K + Overtime**

**Required skills**:

- Good Communication skills
- Good knowledge of computer basic
- **Good communication & convincing skills**:

- **Knowledge of Computer**

**Responsibilities**:

- Contact potential or existing customers to inform them about a product or service using scripts.
- Responsible to solve the Query of customers and provide customer support.
- Ask questions to understand customer requirements and close sales
- Enter and update customer information in the database

**Salary**: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (required)

**Location**:

- Sahanewal, Ludhiana, Punjab (required)

Work Location: In person
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About the latest Customer service associates Jobs in Ludhiana !

Customer Service Associate

Ludhiana, Punjab Ashriya enterprises

Posted today

Job Viewed

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Job Description

**Responsibilities**:

- Contact potential or existing customers to inform them about products or services using scripts
- Answer customer questions regarding products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when required
- Enter and update customer information in the database
- Take and process orders accurately
- Handle customer grievances to maintain the company's reputation
- Keep records of calls, sales, and other useful information

**Qualification Required**:

- Diploma / Degree / Certification in Computers

**Key Requirements**:

- Good communication and convincing skills in English
- Basic knowledge of E-mail and MS-Excel

**Experience**:
Freshers are also considered

Pay: ₹12,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person
This advertiser has chosen not to accept applicants from your region.

Customer Service Executive

Ludhiana, Punjab Handelnine Global

Posted 8 days ago

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Job Description

Customer Service Executive

Location : Remote

0–2 Years Experience


About Handelnine Global

At Handelnine Global, we run multiple D2C brands across 60+ countries, and great customer service is at the heart of everything we do.

We are looking for a Customer Service Executive who is friendly, quick on their feet, and passionate about solving problems for our international customers.


What You’ll Do:

• Respond to customer queries via email, chat & phone

• Communicate clearly, patiently & professionally

• Solve issues by coordinating with internal teams

• Keep accurate records of interactions in our CRM

• Help us improve by flagging repeated or trending issues


You’re a Great Fit If You:

• Have 0–2 years of experience in customer service (internships count!)

• Are fluent in written & spoken English

• Are calm, empathetic & solution-oriented

• Can manage time, multitask & stay organised

• Hold a graduate degree in any stream

• Bonus: Worked in e-commerce or with global customers before


Why Join Us?

We are remote-first, fast-growing, and value people who take ownership and bring a human touch to every interaction. If you're looking for a place to learn, grow, and make customers genuinely happy, this is it.

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Customer Service Representative

Ludhiana, Punjab TP

Posted 13 days ago

Job Viewed

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Job Description

About the Company


The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.


About the Role


The role involves engaging with customers and ensuring their needs are met effectively.



Responsibilities



  • Communicate with customers via phone, email and chat
  • Provide knowledgeable answers to questions about product, pricing and availability
  • Work with internal departments to meet customer's needs
  • Data entry in various platforms


Qualifications



  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work
  • Need to resolve technical queries related to Samsung home appliances
  • Qualification: Btech, BCA, Bsc Computer Science, Diploma in Engineering
  • Gujarati, English and Hindi language is required


Required Skills



  • Excellent communication skills
  • Technical troubleshooting abilities


Preferred Skills



  • Experience in customer service


Pay range and compensation package



CTC-21 K



It is a Work from home job and fresher can also apply.



System Requirements



  • i5 or above
  • Windows 11 or above
  • Wifi speed- 20 Mbps or above
  • UPS or inverter required
  • 8GB RAM or above


For more Information, please call Hr Alisha


Equal Opportunity Statement



We are committed to diversity and inclusivity in our hiring practices.

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