40 Customer Service Associates jobs in Ludhiana
Customer Service Associate
Posted today
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Job Description
Location: Ludhiana (Punjab)
Experience: 0 to 1 Year
Gender: Female
Salary: LPA
Job Summary:
We are seeking a proactive and customer-focused Customer Service Associate to join our growing team. The ideal candidate should possess excellent communication skills in Bengali, a positive attitude, and the ability to manage client interactions efficiently. This role involves managing customer queries, handling complaints, and supporting sales processes while maintaining the company's reputation and ensuring customer satisfaction.
Key Responsibilities:
Contact potential or existing customers using scripted calls to promote products and services.
Respond to customer inquiries regarding company offerings, product features, or service issues.
Understand customer needs by asking relevant questions and recommending suitable solutions.
Redirect qualified leads to the appropriate field sales or support team when necessary.
Enter and regularly update customer information in the CRM or internal database.
Take and process customer orders accurately and efficiently.
Handle complaints professionally to preserve customer trust and brand value.
Maintain organized records of interactions, feedback, sales data, and other relevant information.
Assist in market research and lead generation initiatives through digital or offline means.
Essential Qualifications:
Diploma / Degree / Certification in Computers or a related field.
Key Skills & Competencies:
Strong communication and convincing skills in Bengali (both verbal and written).
Basic proficiency in Email handling and MS Excel.
Problem-solving mindset and ability to handle customer objections with patience.
Quick learner with an understanding of customer service principles.
Ability to work well in a team and under pressure.
Customer Service Associate
Posted today
Job Viewed
Job Description
Contact potential or existing customers to inform them about a product or service using scripts.
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales team when needed
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve the company’s reputation
Keep records of calls and sales and note useful information
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹9,752.57 - ₹29,563.58 per month
**Benefits**:
- Paid sick time
- Provident Fund
Schedule:
- Day shift
- Morning shift
Ability to commute/relocate:
- Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Customer Service Associate
Posted today
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Job Description
- Customer Service Associate
Location
- Ludhiana, Tibba Village, delhon road
Expereince
- 6 month to 2 yrs
**Salary**: ₹150,000.00 - ₹180,000.00 per year
Schedule:
- Day shift
Ability to commute/relocate:
- Ludhiana, Punjab: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Bengali (preferred)
**Speak with the employer**
Customer Service Associate
Posted today
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Job Description
- **Work Location**:_ _18-19 Dehlon Road, Tibba Village, Sahnewal Ludhiana -Punjab _
- **Salary **:_15k - 18k + Incentives_
- **Job Responsibilities and Skills**:_
- _Contact potential or existing customers to inform them about a product or service using scripts._
- _Answer questions about products or the company._
- _Ask questions to understand customer requirements and close sales._
- _Direct prospects to the field sales team when needed._
- _Enter and update customer information in the database._
- _Keep records of calls and sales and note useful information_
- **Freshers & Experience Both can Apply**_
QUALIFICATION: Higher Secondary or Any Graduate.
**Job Types**: Full-time, Regular / Permanent, Fresher
Pay: ₹15,000.00 - ₹18,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Ludhiana, Punjab: Reliably commute or planning to relocate before starting work (required)
**Language**:
- English (preferred)
**Speak with the employer**
Customer Service Associate
Posted today
Job Viewed
Job Description
Experience - Fresher can apply
Salary - 15k + Overtime
Responsibilities
- Contact potential or existing customers to inform them about a product or service using scripts.
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Keep records of calls and sales and note useful information
- Experience- 0 - 1 Years- Salary- 1 Lac 75 Thousand To 2 Lac P.A.- Industry- Sales & Marketing / Business Development / Telecaller- Qualification- Higher Secondary, Diploma, Other Bachelor Degree, B.C.A, M.C.A, M.Tech- Key Skills- Good Communication Convincing Skills Language English or Bengali E-Mail & Ms-Excel Customer ServiceAbout Company
- Contact Person- Pritam Patil- Address- Data Housing Society Amalner, Jalgaon- Mobile-
Customer Service Associate
Posted today
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Job Description
**Limited Vacancies available.**
**Position**: Customer Care Executive (Only males)
**Salary**: 15k+Overtime
**Location**: Sahnewal, Ludhiana, Punjab
**Requirements**:
- Must have Good Communication and Convincing skills in English
- Knowledge of MS Excel and E mail
- Must be able to read, write and speak in English
- Graduate Freshers can also apply
**Responsibilities**
:
- Contact potential or existing customers to inform them about the product or service using scripts
- Answer questions about products or the Company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the Company’s reputation
- Keep records of calls and sales and note useful information
**Salary**: ₹12,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (required)
**Speak with the employer**
Customer Service Associate
Posted today
Job Viewed
Job Description
**Location: Sahnewal, Ludhiana Punjab**
**Job Type: Work from office**
**Salary: 15K + Overtime**
**Required skills**:
- Good Communication skills
- Good knowledge of computer basic
- **Good communication & convincing skills**:
- **Knowledge of Computer**
**Responsibilities**:
- Contact potential or existing customers to inform them about a product or service using scripts.
- Responsible to solve the Query of customers and provide customer support.
- Ask questions to understand customer requirements and close sales
- Enter and update customer information in the database
**Salary**: ₹12,000.00 - ₹15,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- English (required)
**Location**:
- Sahanewal, Ludhiana, Punjab (required)
Work Location: In person
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Customer Service Associate
Posted today
Job Viewed
Job Description
- Contact potential or existing customers to inform them about products or services using scripts
- Answer customer questions regarding products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when required
- Enter and update customer information in the database
- Take and process orders accurately
- Handle customer grievances to maintain the company's reputation
- Keep records of calls, sales, and other useful information
**Qualification Required**:
- Diploma / Degree / Certification in Computers
**Key Requirements**:
- Good communication and convincing skills in English
- Basic knowledge of E-mail and MS-Excel
**Experience**:
Freshers are also considered
Pay: ₹12,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
Customer Service Executive
Posted 8 days ago
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Job Description
Customer Service Executive
Location : Remote
0–2 Years Experience
About Handelnine Global
At Handelnine Global, we run multiple D2C brands across 60+ countries, and great customer service is at the heart of everything we do.
We are looking for a Customer Service Executive who is friendly, quick on their feet, and passionate about solving problems for our international customers.
What You’ll Do:
• Respond to customer queries via email, chat & phone
• Communicate clearly, patiently & professionally
• Solve issues by coordinating with internal teams
• Keep accurate records of interactions in our CRM
• Help us improve by flagging repeated or trending issues
You’re a Great Fit If You:
• Have 0–2 years of experience in customer service (internships count!)
• Are fluent in written & spoken English
• Are calm, empathetic & solution-oriented
• Can manage time, multitask & stay organised
• Hold a graduate degree in any stream
• Bonus: Worked in e-commerce or with global customers before
Why Join Us?
We are remote-first, fast-growing, and value people who take ownership and bring a human touch to every interaction. If you're looking for a place to learn, grow, and make customers genuinely happy, this is it.
Customer Service Representative
Posted 13 days ago
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Job Description
About the Company
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.
About the Role
The role involves engaging with customers and ensuring their needs are met effectively.
Responsibilities
- Communicate with customers via phone, email and chat
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
Qualifications
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
- Need to resolve technical queries related to Samsung home appliances
- Qualification: Btech, BCA, Bsc Computer Science, Diploma in Engineering
- Gujarati, English and Hindi language is required
Required Skills
- Excellent communication skills
- Technical troubleshooting abilities
Preferred Skills
- Experience in customer service
Pay range and compensation package
CTC-21 K
It is a Work from home job and fresher can also apply.
System Requirements
- i5 or above
- Windows 11 or above
- Wifi speed- 20 Mbps or above
- UPS or inverter required
- 8GB RAM or above
For more Information, please call Hr Alisha
Equal Opportunity Statement
We are committed to diversity and inclusivity in our hiring practices.