29 Customer Service Associates jobs in Ludhiana
Customer Service
Posted today
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Job Description
+91-XXX also share your resume.**
Responsibilities
- Contact potential or existing customers to inform them about a product or service using scripts.
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Keep records of calls and sales and note useful information
Openings - 5-6
**Salary**: Up to ₹13,000.00 per month
Schedule:
- Day shift
Customer Service Associate
Posted today
Job Viewed
Job Description
Job Title: Customer Service Associate
Location: Ludhiana (punjab)
Experience: 0 to 1 Years
Gender: Male & Female
Salary: 1.80 LPA
Job Summary:
We are looking for a proactive and customer-oriented Customer Service Associate to join our client’s team. The ideal candidate will be responsible for handling customer interactions, resolving inquiries, and supporting sales initiatives. This role demands strong communication skills, a positive attitude, and basic computer proficiency to ensure seamless customer engagement and satisfaction.
Key Responsibilities:
Contact potential or existing customers to inform them about products or services using pre-defined scripts.
Respond to customer queries about products, services, or the company.
Ask relevant questions to understand customer needs and propose suitable solutions.
Redirect qualified leads to the field sales team when necessary.
Accurately enter and update customer data in the internal CRM or database.
Take and process customer orders with attention to detail and accuracy.
Handle complaints or objections professionally to maintain the company’s brand reputation.
Maintain detailed records of customer interactions, transactions, comments, and complaints.
Perform basic research to assist in lead generation and market intelligence.
Essential Qualifications:
Diploma, Degree, or Certification in Computers or a related field.
Key Skills Required:
Strong communication and convincing skills in English (spoken and written).
Basic knowledge of email communication and MS Excel operations.
Problem-solving ability and customer-focused mindset.
Comfortable using computer systems, spreadsheets, and CRM tools.
Ability to manage time efficiently and work independently or within a team.
Customer Service Associate
Posted today
Job Viewed
Job Description
Location: Ludhiana (Punjab)
Experience: 0 to 1 Year
Gender: Female
Salary: LPA
Job Summary:
We are seeking a proactive and customer-focused Customer Service Associate to join our growing team. The ideal candidate should possess excellent communication skills in Bengali, a positive attitude, and the ability to manage client interactions efficiently. This role involves managing customer queries, handling complaints, and supporting sales processes while maintaining the company's reputation and ensuring customer satisfaction.
Key Responsibilities:
Contact potential or existing customers using scripted calls to promote products and services.
Respond to customer inquiries regarding company offerings, product features, or service issues.
Understand customer needs by asking relevant questions and recommending suitable solutions.
Redirect qualified leads to the appropriate field sales or support team when necessary.
Enter and regularly update customer information in the CRM or internal database.
Take and process customer orders accurately and efficiently.
Handle complaints professionally to preserve customer trust and brand value.
Maintain organized records of interactions, feedback, sales data, and other relevant information.
Assist in market research and lead generation initiatives through digital or offline means.
Essential Qualifications:
Diploma / Degree / Certification in Computers or a related field.
Key Skills & Competencies:
Strong communication and convincing skills in Bengali (both verbal and written).
Basic proficiency in Email handling and MS Excel.
Problem-solving mindset and ability to handle customer objections with patience.
Quick learner with an understanding of customer service principles.
Ability to work well in a team and under pressure.
Customer Service Associate
Posted today
Job Viewed
Job Description
Job Title: Customer Service Associate
Location: Ludhiana (punjab)
Experience: 0 to 1 Years
Gender: Male & Female
Salary: 1.80 LPA
Job Summary:
We are looking for a proactive and customer-oriented Customer Service Associate to join our client’s team. The ideal candidate will be responsible for handling customer interactions, resolving inquiries, and supporting sales initiatives. This role demands strong communication skills, a positive attitude, and basic computer proficiency to ensure seamless customer engagement and satisfaction.
Key Responsibilities:
Contact potential or existing customers to inform them about products or services using pre-defined scripts.
Respond to customer queries about products, services, or the company.
Ask relevant questions to understand customer needs and propose suitable solutions.
Redirect qualified leads to the field sales team when necessary.
Accurately enter and update customer data in the internal CRM or database.
Take and process customer orders with attention to detail and accuracy.
Handle complaints or objections professionally to maintain the company’s brand reputation.
Maintain detailed records of customer interactions, transactions, comments, and complaints.
Perform basic research to assist in lead generation and market intelligence.
Essential Qualifications:
Diploma, Degree, or Certification in Computers or a related field.
Key Skills Required:
Strong communication and convincing skills in English (spoken and written).
Basic knowledge of email communication and MS Excel operations.
Problem-solving ability and customer-focused mindset.
Comfortable using computer systems, spreadsheets, and CRM tools.
Ability to manage time efficiently and work independently or within a team.
Customer Service Associate
Posted today
Job Viewed
Job Description
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Keep records of calls and sales and note useful information
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Ludhiana - 141120, Punjab: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Business development: 1 year (required)
**Language**:
- English (required)
**Speak with the employer**
+91
Customer Service Associate
Posted today
Job Viewed
Job Description
**Experience**:fresher can apply
**Location**: Ludhiana
**Job Description -**
Contact potential or existing customers to inform them about a product or service using scripts.
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales team when needed
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve the company’s reputation
Keep records of calls and sales and note useful information
**SKILLS REQUIRED**:
- Customer Service: Ability to provide excellent customer service, address inquiries, and resolve issues promptly and professionally.
- Problem-Solving Skills: Capacity to identify issues, analyze problems, and propose effective solutions. Quick and practical problem-solving skills.
- Multitasking: Ability to handle multiple tasks concurrently without compromising quality or efficiency.
**Salary**: ₹10,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
**Speak with the employer**
+91
Customer Service Associate
Posted today
Job Viewed
Job Description
Designation : Service Associate
Experience : Fresher/ Experience
Gender : Male (Rotational shift)
Working Hours : 9 hours (one week off between Monday to Thursday only)
Age Limit : 18-24 years
Qualification : 12th/Graduate
Salary : 14000 CTC
No. of openings : 20
Location: PVR INOX Cinemas, Ludhiana
Skills / Responsibilities:
Must be presentable.
Must have good communication skills.
Knowledge about basic computer.
To personally greet the customers and other affluent people at each touch point with correct salutation
Service on seat, suggestive & Up selling,
Efficient Cash handling, inventory management at POS
Customer query handling
Well versed with Movie synopsis and genre
We are Currently Hiring for Service Associate.gives each guest a personal recognition. This could be in a form of memorizing names of the customers or addressing them with the correct salutations, such as "Miss", "Sir", and “Ma'am".
Taking effective orders and satisfying the customers
Box office handling, ticketing and reporting
Regards
HR PVR INOX
contact
Pay: From ₹11,300.00 per month
**Benefits**:
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Evening shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
**Speak with the employer**
+91
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About the latest Customer service associates Jobs in Ludhiana !
Customer Service Associate
Posted today
Job Viewed
Job Description
Contact potential or existing customers to inform them about a product or service using scripts.
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales team when needed
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve the company’s reputation
Keep records of calls and sales and note useful information
Work Location: In person
**Speak with the employer**
+91
Customer Service Associate
Posted today
Job Viewed
Job Description
- Identify and acquire new clients through social media platforms
- Maintain and update the lead database regularly
- Make outbound calls to generate new business opportunities
- Communicate information about company products and services to potential clients
**Skills Required**:
- Basic computer proficiency
- Strong knowledge of social media platforms
- Effective internet research and surfing abilities
- Strong communication and convincing skill
**Experience**:
- Fresher's are welcome to apply
Pay: ₹10,000.00 - ₹15,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Work Location: In person
Customer Service Associate
Posted 7 days ago
Job Viewed