16 Customer Service Manager jobs in Prayagraj

Customer Service Manager - Agricultural Manufacturing / Supply / Export - SE Suburbs

Seeking: An experienced and energetic Customer Service Manager who also has experience managing a team to assist in our client's next exciting stage of development.

Location: South Eastern Suburbs (close to Berwick)

Industry: Veterinarian Quality Animal Feed (Manufacturing)

Experience level: 5 - 10 years in a similar role

Salary: $80K - $95K + Super (negotiable for the right candidate)

Shift: Day Shift

About the Role:

• Manage a team of customer service staff, including mentoring and developing the team
• Develop service procedures, policies and standards
• Design and deliver excellence in the overall customer service experience for both local and international customers
• Continuously improve the customer service experience
• Develop / improve systems to streamline administrative processes
• Deliver a comprehensive service to all existing and potential customers
• Address any issues/disputes from customers in a calm, professional manner
• Take ownership of customer issues and follow problems through to resolution
• Manage a large volume of incoming calls and emails
• Maintain an orderly and prioritized workflow
• Keep accurate records and document customer service actions and discussions
• Generate sales leads and build sustainable relationships where necessary
• Analyse statistics and compile accurate reports
• Keep ahead of industry developments and apply best practices to areas of improvement
• Develop a system to measure customer satisfaction and respond to shortcomings
• Liaise with other departments to achieve improvements in customer service levels
• Fill in for all customer service roles during absences

Skills and Experience:

• Excellent client-facing verbal and written communication skills
• Confidence, patience, politeness, tact and diplomacy when dealing with difficult -situations
• Creative thinking, to be able to come up with new ideas to improve customer service standards and systems
• The ability to remain calm and work well under pressure in a fast-paced environment
• Advanced troubleshooting and multi-tasking skills
• Ability to think strategically and to lead a team
• Inquisitive nature and the desire to develop a thorough knowledge of the products and services that our company offers
• Excellent organisational and planning skills
• Working knowledge of customer service software, databases and tools to draft reports, interpret results and keep organised records
• Advanced level Excel skills for analysing data and creating reports
• Commitment to improve your own customer service skills on an ongoing basis
• Product related business background is essential.
• Prior experience in agricultural manufacturing / supply highly regarded
• Prior experience in managing both domestic and export customer requirements highly regarded
• Recruitment & Performance Management experience

To apply you must be an Australian/NZ Citizen or have your PR.

Please submit your resume and the answers to the employer questions to:

Kristine Tuazon ( ) or hit the apply button now (please also include the answers along with your resume).

Employer questions - your application will include the following questions:

• How many years of people management experience do you have?
• Which of the following statements best describes your right to work in Australia?
• How many years' experience do you have as a customer services manager?
• Do you have experience in a role which requires relationship management experience?
• Which of the following Microsoft Office products are you experienced with?
• Have you worked in a role which requires a sound understanding of Good Manufacturing -Practices (GMP)?
• How many years' experience do you have in the FMCG manufacturing industry?
• Which of the following Customer Relationship Management (CRM) systems do you have development experience with?

IMPORTANT: It is a requirement of all our jobs that you have a PR or AU/NZ Citizenship. A work visa is not sufficient as all our jobs are permanent. Please do not apply if you do not meet these requirements.

Apply Now

About the Company

Join a progressive financial services firm offering tailored business advisory, tax, accounting, financial planning, and mortgage broking solutions. With a strong reputation for clarity, trust, and long-term relationships, this organisation is committed to delivering an outstanding client experience (CX) while fostering a collaborative and supportive environment for its people.

This is an exciting opportunity to join a business in strong growth mode, where you’ll not only develop within your role but also grow alongside the firm, playing a key part in shaping its success and future direction.

Why you’ll love it:

• Secure, permanent role in a well-regarded and growing firm

• Supportive, close-knit team culture that celebrates success

• Hybrid work options, modern office, parking and great facilities

• Exceptional career and growth development pathways

• Top market salary + bonuses for great performance

The Role

As the Client Services Coordinator, you’ll be the vital link between clients and the advisory team, ensuring projects run smoothly and clients receive a seamless experience. You’ll also play a key role in driving the firm’s refreshed workflow system, supporting efficient delivery across business advisory, tax, and accounting engagements.

Key Duties

• Manage client onboarding, correspondence, and service requests

• Coordinate workflow across advisory, tax, and accounting projects

• Prepare fee proposals, scope of work, and client reports

• Liaise with clients and external stakeholders to keep projects on track

• Track deadlines, compliance requirements, and deliverables

• Provide administration and invoicing support to Directors and Advisors

• Help embed and refine workflow processes across the team

What we’re looking for

• Minimum 2 years’ experience in professional services (accounting, financial planning, or legal)
• Understanding of account, BAS, taxation etc.

• Organised, proactive, and able to keep projects on track

• Friendly, people-focused, and confident communicating with clients

• Strong team orientation with a positive, collaborative mindset

• Proficiency in Microsoft Office, CRMs, workflow, and practice management systems

APPLY NOW

This is a fantastic opportunity to join a progressive firm, contribute to an outstanding client experience, and grow your career in business advisory.

Send your resume to or click APPLY today.

Dental Assistant/Client Services Officer

27116 - Applications open until positions are filled

Apply Now

Located across our Gippsland sites, 4 x casual positions available

• Join a not-for-profit health care provider who is getting back to what matters
• Work with a network of collaborative professionals
• $ - $ per hour

At Latrobe Community Health Service (LCHS) , we’re passionate about building stronger, healthier, and more inclusive communities. As part of our Oral Health team, you’ll play a vital role in delivering safe, high-quality dental care while supporting patients and clinicians every step of the way.

Why join us?

• Make a meaningful impact on community oral health.
• Work across a variety of programs including the Community Dental Program, Child Dental Benefit Scheme, Smile Squad, outreach services, private dental and specialist clinics.
• Be part of a supportive, positive, and people-focused workplace.
• Enjoy access to professional development, training opportunities, and career progression pathways.

About the role

This diverse role combines clinical support and client services. As a Dental Assistant, you’ll prepare treatment rooms, assist chairside, reprocess instruments, maintain infection control standards, and support oral health promotion. As a Client Services Officer, you’ll deliver frontline support—managing appointments, processing claims, handling patient enquiries, and ensuring smooth service delivery. You’ll be a trusted member of our team, balancing hands-on clinical assistance with compassionate patient care and efficient administration.

To be successful, you will require;

• Enrolled in or completed Certificate III in Dental Assisting
• A current Working with Children Check
• Victorian Driver's Licence

For more information please contact Christie Smith, Assistant Manager, Dental Services on /  

At Latrobe Community Health Service we want to help you get back to what matters. To see the full position description and to apply, click the Apply Now button.

Latrobe Community Health Service is committed to better health, better lifestyles, strong and inclusive communities.

As an Equal Opportunity employer, we encourage applications from people whom are from different backgrounds, including Aboriginal and Torres Strait Islander, people of any age, race, ethnicity, religion, gender identity, disability, sexual orientation and cultural background. We look for the right values, skills and knowledge to build our capabilities so that we can best deliver for our community. If you have a reasonable adjustment, support or access requirement, we encourage you to let us know through your application or email  

Latrobe Community Health Service (LCHS) is committed to promoting the safety and well-being of all children and young people accessing our services. Child Safety | Latrobe Community Health Service (lchs.com.au)

Apply Now

Client Services Librarian - CHS Library & Multimedia (

Job Number:

 02NY0)
 

Description

Employment Type: Full Time, Permanent
Classification: Professional Officer Class 1 (PN 69816, 69817) 
Salary: $79,071 – $8,645 (Plus 12% Super) 
Location: The Canberra Hospital, Garran
Section: CHS Library and Multimedia
Closing Date: 2nd October 2025

What can we offer you: 

• 

Competitive pay rates and excellent working conditions within a tertiary hospital. 

• 

Salary Packaging with many options that provide full fringe benefits tax concessions.

• 

Flexible working conditions. 

• 

Access to Employee Assistance Program.

•

Access to discounted gym membership.

•

Access to onsite Physiotherapists.

•

Onsite cafes, staff cafeteria, pharmacy and gift shop.

•

Up to $12K reimbursement of re ocation expenses for interstate candidates (subject to review and approval).

About the Role:

Are you passionate about providing professional library services? Want to work with a collaborative and supportive team? Want to grow your library career? Then we want to hear from you.

CHS Library and Multimedia is looking for two enthusiastic and dedicated people to join our team. Be part of a team ensuring that CHS and ACT Health and Community Services Directorate staff have access to evidenced-based, authoritative and up-to-date resources to support their clinical, research and policy work, and they have the training and support to use these resources effectively.

This process may establish a merit list that will be used to fill vacancies within the next 12 months at this level.

For more information regarding the position duties click here for the Position Description.

Please note prior to commencement successful candidates will be required to:

• 

Undergo a pre-employment National Police Check.

To Apply: 

Please apply online by submitting a copy of your CV along with a 2-page Pitch, responding to the Selection Criteria, listed in the Position Description.

***Please note applications submitted via an agency will not be accepted for this position***

Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person centred care. It provides acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website. 

Our Vision : creating exceptional health care together 
Our Role : to be a health service that is trusted by our community
Our Values : Reliable, Progressive, Respectful and Kind

CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as LGBTQIA+ are particularly encouraged to apply.

The new state-of-the-art Building 5 is now officially open at Canberra Hospital. This 44,000sqm, nine-storey facility, the largest healthcare infrastructure project in the Territory’s history, delivers cutting-edge acute clinical services. Building 5 seamlessly integrates with existing campus buildings, ensuring smooth public access, patient transportation, and efficient logistics. 

If you would like further information regarding this opportunity, please contact Colin Sweett at or at .

Job

: General/Administrative

Salary Range

: 74,904.00 - 93,809.00

Contact Name

: Colin Sweett

Contact Email

: 

Closing Date

: 02/Oct/2025, 1:59:00 PM 

Customer Service Lead / Manager | FMCG / Supply Chain background | South East Melbourne

• South East Melbourne
• Full time
• Immediate start available for the right candidate!

The role:

We are seeking a motivated Customer Service Team Lead / Manager to join a family owned, flexible, friendly and progressive pharmaceutical company!

Key Responsibilities:

• Management and monitoring of systems and processes for customer orders and forecasts - Manage the end to end order to delivery cycle
• Champion the automation of the customer ordering process
• Preparing documentation / reporting
• Guide, monitor and support Customer Service Coordinator team (2 staff)
• Work with the account management and operational teams to achieve results, improve performance and provide continuous improvement solutions

Key Requirements:

• Pleasant, creative leader with positive mindset and excellent communication skills
• Ability to motivate the team and demonstrate excellent problem-solving skill
• People and task focussed
• Strong awareness and appreciation of commercial environment and customer expectations
• Effective relationship building and negotiating skills
• Understanding of pharmaceutical supply chain and manufacturing operations desired
• Team leadership/management skills
• Must have strong attention to detail and accuracy
• Ability to direct and prioritise multiple tasks and activities

Don't miss out on a great opportunity!

contact Kristine at / for more information!

APPLY NOW!

IMPORTANT: It is a requirement of all our jobs that you have a PR or AU/NZ Citizenship. A work visa is not sufficient as all our jobs are permanent. Please do not apply if you do not meet these requirements.

Apply Now

Customer Service Team Lead / Manager | FMCG / Supply Chain / Manufacturing Industry | South East

• South East Melbourne
• Full time
• Start the New year with a bang!

The role:

We are seeking a motivated Customer Service Team Lead / Manager to join a family owned, flexible, friendly and progressive pharmaceutical company!

Key Responsibilities:

• Management and monitoring of systems and processes for customer orders and forecasts - Manage the end to end order to delivery cycle
• Champion the automation of the customer ordering process
• Preparing documentation / reporting
• Guide, monitor and support Customer Service Coordinator team (2 staff)
• Work with the account management and operational teams to achieve results, improve performance and provide continuous improvement solutions

Key Requirements:

• MRP/ERP (ie SAP) knowledge valuable
• Pleasant, creative leader with positive mindset and excellent communication skills
• Ability to motivate the team and demonstrate excellent problem-solving skill
• People and task focussed
• Strong awareness and appreciation of commercial environment and customer expectations
• Effective relationship building and negotiating skills
• Understanding of pharmaceutical supply chain and manufacturing operations desired
• Team leadership/management skills
• Must have strong attention to detail and accuracy
• Ability to direct and prioritise multiple tasks and activities

Don't miss out on a great opportunity!

contact Kristine at / for more information!

APPLY NOW!

IMPORTANT: It is a requirement of all our jobs that you have a PR or AU/NZ Citizenship. A work visa is not sufficient as all our jobs are permanent. Please do not apply if you do not meet these requirements.

Apply Now

looking for immediate joiners or with max. 30 days of notice

Looking for candidates only in Bengaluru or Mumbai

100% Remote Role

Permanent position

Job Title: .Net Application Support Manager

Work Timings : Full Overlap with US East coast ( 8 AM to 4 PM EST) i.e. 5:30 PM to 1:30 AM IST

Required:

• 15+ years of experience in .Net Core, Strong C# and SQL DB skills.
• Sound knowledge of Excel and data processing/analysis using excel
• Excellent problem-solving skills
• DevOps: Azure DevOps
• Source Control : GIT
• Excellent written and oral communication skills

Desirable Qualifications

• Good to have: Knowledge of Angular.
• Knowledge/Experience on Capital Market domain

Key Responsibilities

• Resolving technical issues and providing timely support and assistance to client facing employees and clients
• Thorough knowledge of incident management processes and strong communication skills to provide timely status updates on issue resolution
• Perform root cause analysis to identify the reasons for the underlying issue
• Monitor all alerts related to applications and provide proactive services
• Coordinate with the design and development teams to resolve complex application and system issues
• Document Troubleshooting Guides and FAQs
• Recommend ways to optimize business performance by presenting solutions to existing challenges

JOB DESCRIPTION

12 months max term contract

All AU location – Hybrid - Full time
 

At PwC Australia, the work undertaken in Tech Hub covers a range of areas from leading and supporting the company through to the build or adoption of new technology, to protecting against risk, and delivering valuable data insights that transform our technology capabilities. As a Support Manager – Cyber & Forensics Lab, you’ll play a vital role in managing the overall support function, including strategy, planning, and execution, working with clients across Tech Hub to ensure that the support team is aligned with business objectives and that high standards of service are maintained.

Why PwC?
 

At PwC Australia, your skills meet purpose. We tackle big challenges across industries like finance, technology, energy, and health—giving you the chance to make a real impact. Here, your growth is our priority. You’ll work with leading teams, explore new technologies, and unlock your full potential.

Join a global community of more than 370,000 people who value bold ideas, collaboration, and lasting change. Together, we’re building trust and shaping the future.

What you’ll do:

• Leading and mentoring the IT support team to ensure efficient service delivery and a collaborative work environment.
• Developing, implementing, and monitoring IT support strategies aligned with business objectives and SLAs.
• Overseeing compliance with industry standards, regulations, and internal policies through documentation and regular audits.
• Providing advanced technical support and coordinate with IT teams to resolve complex issues and system-wide challenges.
• Managing IT assets and DevOps pipelines to maintain high availability, reliability, and operational efficiency.
• Collaborating with stakeholders and other departments for seamless service delivery and ongoing updates.
   

What we’re looking for:

• Demonstrating proven technical support management with expertise in ITSM, DevOps, networking (routers, switches), and forensic tools like EnCase and Magnet AXIOM.
• Demonstrating familiarity with cyber tools (SIEM, IDS/IPS), cloud platforms (Azure, AWS), and strong knowledge of encryption, MFA, and secure access controls.
• Demonstrating skills in prioritization, stakeholder management, and providing expert technical guidance; experienced first-level team leader.
• Demonstrating proven experience in actively leading medium to large projects, collaborating across teams, and may travel for SME support and stakeholder engagement.
   

What you’ll gain:

• The opportunity to work with leading organisations and cutting-edge technology that challenge and expand your expertise.
• Flexibility means trusting you to choose when, where, and how you work—balancing what’s best for you, your team, and your clients to grow and thrive together.
• Clear paths for career progression supported by continuous learning and leadership development.
• Generous leave entitlements including four weeks’ annual leave and float public holidays to support your work-life balance.

We know that perks are as important as your financial rewards. Explore all the benefits that PwC has to offer here.

Ready to grow here and go further? Join PwC Australia as a Support Manager – Cyber & Forensics Lab and make an impact that goes beyond the expected. Apply now and take your next step with a team shaping the future.

We’re committed to treating all our job applicants fairly and with respect, irrespective of their actual or assumed background, disability, neurodivergence, or any other protected characteristic. We want you to have every opportunity to thrive in our selection process. In the application form, you can let us know what adjustments you require during our recruitment process and/or any workplace accommodations you anticipate needing to help you perform your role. 

No Agencies Please: We kindly request that recruitment agencies do not submit CVs in response to this advertisement. We are only accepting applications direct from individuals.

Explore Location Close the popup

No locations found

Apply Now Save job

New Roles: Production Planner / Scheduler | Operations Manager | Project Manager | Production Supervisors | Customer Service Sales Support Officers

New roles now live!

• Immediate start available for the right candidate
• Generous remuneration package
• Excellent working culture and supportive management
• Opportunities for development
• South Eastern suburbs

Due to the exciting growth of our client, we are seeking individuals with food or pharmaceutical manufacturing experience who want to take their career and the business to the next level!

List of roles available:

• Operations Manager
• Project Manager to consolidate 10+ sites into 1 greenfield site
• Master Planner / Production Scheduler
• Shopfloor controllers
• Manufacturing Team Leaders and Supervisors
• Customer Service / Sales Support Officers

If you are looking for a rewarding and challenging opportunity - APPLY NOW!

For a confidential discussion and more information, please contact Kristine on or

IMPORTANT: It is a requirement of all our jobs that you have a PR or AU/NZ Citizenship. A work visa is not sufficient as all our jobs are permanent. Please do not apply if you do not meet these requirements.

Apply Now