Customer Service Representative

Ahmedabad, Gujarat Santacruz Telemarketing Pvt. Ltd.

Posted 6 days ago

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Job Description

Company Name: Santacruz Telemarketing Pvt. Ltd.


Position Title: Voice Process Associate

Experience: 2 to 4 years

Shift Timing: Night Shift (US Shift Hours)

Location: Ahmedabad


Job Summary:

We are seeking experienced and energetic Voice Process Associates to support our US-based clients. The ideal candidate should have excellent English communication skills, experience in international voice processes, and the ability to handle high-pressure customer interactions with professionalism.


Key Responsibilities:

  • Handle inbound and outbound customer calls from US clients.
  • Resolve queries related to products, services, billing, or technical issues.
  • Maintain accurate records of customer interactions and follow-up actions.
  • Ensure high levels of customer satisfaction through prompt and efficient service.
  • Adhere to process workflows, scripts, and quality standards.


Required Skills & Qualifications:

  • Graduate in any stream.
  • 2–4 years of experience in US voice process/customer support.
  • Excellent verbal communication skills in English (mandatory).
  • Familiarity with CRM tools and call center software.
  • Ability to work night shifts and meet performance metrics.


Preferred Attributes:

  • US accent experience supporting North American clients.
  • Problem-solving attitude with the ability to think on your feet.


Benefits:

  • Competitive salary and performance incentives
  • Career advancement opportunities
  • One-Year retention bonus
  • Allowances
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Customer Service Representative

Ahmedabad, Gujarat ₹1500000 - ₹2800000 Y Advantmed

Posted today

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Job Description

Hello Connections,

About Advantmed

Founded in 2005 and based in Santa Ana, California, Advantmed LLC is a healthcare information management company that provides healthcare organizations with the solutions they need to elevate their financial and clinical performance. Our transparent, innovative risk adjustment and quality improvement solutions drive better outcomes.

Visit to learn more about our latest job openings.

· Job Title:
Customer Service Representative

· Location: Prahalad Nagar, Ahmedabad, Gujarat

· Shift Timing: US Shift (8 PM IST –5:30 AM IST)

· Experience: 1+ Years (Fresher can apply)

Job Descriptions

· Prior experience with customer service/call centers/BPO/KPO in relevant job roles

· Excellent communication skills (Both Written & Verbal)

· Basic knowledge of computer operating systems and MS Office based applications

· Ability to work on data and generate various types of reports/ad-hoc reports with tight deadlines

· Strong customer-centric approach with the ability to understand and address customer needs and concerns effectively.

· Ability to work in a dynamic and fast-paced environment, handling multiple tasks simultaneously.

· Excellent analytical and problem-solving skills to resolve concern efficiently.

· Collaborative attitude with a willingness to work as part of a team to achieve common goals.

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Customer Service Representative

Ahmedabad, Gujarat ₹80000 - ₹120000 Y Alliance Recruitment Agency

Posted today

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Job Description

Alliance Recruitment Agency is one of the leading global recruitment, staffing, and executive search companies. We operate through a network of worldwide teams, with specialists in recruitment for different industries. Our recruitment agency is everywhere you need us, with teams on four continents. We provide End - to End – Recruitments solutions partnering closely and working as an extended arm of our clients. We can build your talent pool exponentially, you have a ready source for fulfilling all your HR needs - "Alliance International" search for current and upcoming position openings. At Alliance, our team is continuously brainstorming new and creative ways to reach out to more of the right people in the right way.

Our centric approach to work is to provide you with the best talent. We understand your requirements and provide you with suitable candidates. We work closely with your organization to determine the exact qualifications and skills that you want in your candidates as well as interview candidates to ensure that their experience and needs match your job opening. We provide manpower after thoroughly understanding your organization's culture as well as nature. Our experts get involved actively in giving our clients the best out of their skills, knowledge and experience.

Location: Ahmedabad - WFO

Company Website:

Job Overview:

We are looking for a proactive, detail-oriented, and communication-savvy Client Service Executive to join our dynamic team. As a fresher, you will be trained to assist in managing client relationships, supporting recruitment processes, and ensuring seamless coordination between clients and internal teams.

Key Responsibilities:

Assist the client servicing team in managing day-to-day client communications

Coordinate with recruitment teams to understand and fulfill client requirements

Prepare and update job descriptions and candidate briefs based on client input

Schedule and confirm candidate interviews with clients

Maintain and update CRM tools and recruitment databases

Assist in creating client reports, presentations, and documentation

Ensure timely follow-ups with clients and candidates

Support in onboarding processes and client feedback management

Stay updated on industry trends and market developments

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Customer Service Representative

Ahmedabad, Gujarat ₹240000 - ₹1440000 Y Eclat Globlabiz LLP

Posted today

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Job Description

Job Description – Customer Support Executive (E-commerce)

We are looking for a professional individual with experience in e-commerce and platforms like Shopify & Shiprocket. The role requires someone who can provide excellent customer service and handle multiple tasks while staying focused on the customer.

Minimum Experience: 1 year in e-commerce/customer service.

Responsibilities:

  • Be available for customer support via Call/WhatsApp/Chat/Email from 10 AM to 7 PM.
  • Understand our business and products, and represent the company to clients with care.
  • Handle customer queries from different platforms (Website, Amazon, etc.).
  • Coordinate with courier companies to ensure timely delivery of shipments.
  • Provide technical support and guidance on products.
  • Communicate professionally via phone and email.

Skills Required:

  • Excellent communication skills (spoken & written)
  • Creative thinking and problem-solving ability
  • Patience and ability to engage customers in conversation
  • Strong interpersonal skills
  • Self-motivated, energetic, and professional

Job Type: Full-time

Pay: ₹10, ₹20,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Paid time off

Ability to commute/relocate:

  • Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • How Many Years of Relevant Experience You have in Customer Service Representative?

Language:

  • English (Preferred)
  • Hindi (Preferred)

Location:

  • Ahmedabad, Gujarat (Preferred)

Work Location: In person

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Customer Service Representative

Ahmedabad, Gujarat ₹384000 - ₹480000 Y True Solutions

Posted today

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Job Description

About the Role:

Join our international BPO team and be the voice of world-class customer service for UK clients. If you're passionate about solving problems and confident on calls, this role is for you.

Key Responsibilities:

  • Handle inbound calls chats and emails for UK-based customers.
  • Resolve queries promptly and professionally.
  • Maintain accurate logs, reports, and SLAs.
  • Manage escalations with a customer-first approach.
  • Consistently meet KPIs and performance targets.

What We're Looking For

  • Excellent English communication skills (verbal & written).
  • Strong problem-solving mindset.
  • Minimum 1 year of experience in international voice process preferred.
  • Willingness to work in rotational and night shifts.
  • Positive, proactive, and customer-centric attitude.

Interested Candidate can apply on OR Call/ WhatsApp on

Job Type: Full-time

Pay: ₹30, ₹40,000.00 per month

Benefits:

  • Paid time off
  • Provident Fund

Work Location: In person

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Customer Service Representative

Ahmedabad, Gujarat Santacruz Telemarketing Pvt. Ltd.

Posted today

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Job Description

Company Name: Santacruz Telemarketing Pvt. Ltd.

Position Title: Voice Process Associate
Experience: 2 to 4 years
Shift Timing: Night Shift (US Shift Hours)
Location: Ahmedabad

Job Summary:
We are seeking experienced and energetic Voice Process Associates to support our US-based clients. The ideal candidate should have excellent English communication skills, experience in international voice processes, and the ability to handle high-pressure customer interactions with professionalism.

Key Responsibilities:
Handle inbound and outbound customer calls from US clients.
Resolve queries related to products, services, billing, or technical issues.
Maintain accurate records of customer interactions and follow-up actions.
Ensure high levels of customer satisfaction through prompt and efficient service.
Adhere to process workflows, scripts, and quality standards.

Required Skills & Qualifications:
Graduate in any stream.
2–4 years of experience in US voice process/customer support.
Excellent verbal communication skills in English (mandatory).
Familiarity with CRM tools and call center software.
Ability to work night shifts and meet performance metrics.

Preferred Attributes:
US accent experience supporting North American clients.
Problem-solving attitude with the ability to think on your feet.

Benefits:
Competitive salary and performance incentives
Career advancement opportunities
One-Year retention bonus
Allowances
This advertiser has chosen not to accept applicants from your region.

Customer Service Representative

Ahmedabad, Gujarat Highbrow Technology Inc

Posted today

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Job Description

Job Role : Customer Service Representative


Project Type: Contract


Location : Remote


Job Overview:


We are seeking domain experts to participate in a AI Training project .

Communicate clearly and confidently in English to resolve queries and concerns.

Prior experience in English voice process / international customer support is highly preferred.

Excellent communication skills in English (both verbal and written) with a neutral/global accent.

Strong active listening, empathy, and problem-solving skills.

Laptop/desktop with reliable Wi-Fi connection is mandatory .


Technical Requirements:


Candidates must have a high-quality webcam and microphone

Reliable fiber internet connection required (mobile network connections will not be accepted)



Interested candidates revert to

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Customer Service Representative

Ahmedabad, Gujarat Santacruz Telemarketing Pvt. Ltd.

Posted today

Job Viewed

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Job Description

Company Name: Santacruz Telemarketing Pvt. Ltd.


Position Title: Voice Process Associate

Experience: 2 to 4 years

Shift Timing: Night Shift (US Shift Hours)

Location: Ahmedabad


Job Summary:

We are seeking experienced and energetic Voice Process Associates to support our US-based clients. The ideal candidate should have excellent English communication skills, experience in international voice processes, and the ability to handle high-pressure customer interactions with professionalism.


Key Responsibilities:

  • Handle inbound and outbound customer calls from US clients.
  • Resolve queries related to products, services, billing, or technical issues.
  • Maintain accurate records of customer interactions and follow-up actions.
  • Ensure high levels of customer satisfaction through prompt and efficient service.
  • Adhere to process workflows, scripts, and quality standards.


Required Skills & Qualifications:

  • Graduate in any stream.
  • 2–4 years of experience in US voice process/customer support.
  • Excellent verbal communication skills in English (mandatory).
  • Familiarity with CRM tools and call center software.
  • Ability to work night shifts and meet performance metrics.


Preferred Attributes:

  • US accent experience supporting North American clients.
  • Problem-solving attitude with the ability to think on your feet.


Benefits:

  • Competitive salary and performance incentives
  • Career advancement opportunities
  • One-Year retention bonus
  • Allowances
This advertiser has chosen not to accept applicants from your region.

Customer Service Representative

Gandhinagar, Gujarat Highbrow Technology Inc

Posted today

Job Viewed

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Job Description

Job Role : Customer Service Representative


Project Type: Contract


Location : Remote


Job Overview:


We are seeking domain experts to participate in a AI Training project .

Communicate clearly and confidently in English to resolve queries and concerns.

Prior experience in English voice process / international customer support is highly preferred.

Excellent communication skills in English (both verbal and written) with a neutral/global accent.

Strong active listening, empathy, and problem-solving skills.

Laptop/desktop with reliable Wi-Fi connection is mandatory .


Technical Requirements:


Candidates must have a high-quality webcam and microphone

Reliable fiber internet connection required (mobile network connections will not be accepted)



Interested candidates revert to

This advertiser has chosen not to accept applicants from your region.

Customer Service Representative

Ahmedabad, Gujarat Caterpillar Signs Pvt. Ltd.

Posted today

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Job Description

Key Responsibility Areas
Assist customers globally through 3 channels: Chat, Phone & Email. Key business geographies are US, CA, ,UK, AU & NZ
Remain updated on existing and new products offered on the website
Complete all assigned customer cases in a timely manner
Customer queries will include:

product questions
order status
order changes
shipping
website usage
Requirements
The candidate should have excellent spoken and written communication skills
Primary language: English
The candidate should be willing to work in rotational shifts
Candidates with strong customer orientation are preferred.
This advertiser has chosen not to accept applicants from your region.
 

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