Explore numerous customer service representative positions that focus on helping customers and resolving their issues. These roles demand excellent communication skills, patience, and a problem-solving attitude. Customer service representatives act as a 11,920 Customer Service Representative jobs in India
Customer Service Representative
Posted today
Job Viewed
Job Description
Job Title: Customer Service Representative
Location: Noida
Department: Customer Experience / Customer Service
Reports To: Customer Support Manager / Operations Head
Employment Type: Full-Time
About Sotbella-
Sötbella was born in 2023, with a desire to blend bold fashion with timeless elegance, while staying rooted in inclusivity, individuality and self-expression. What started as a dream has evolved into a movement: fashion that goes beyond fabric to inspire, uplift, and empower.
We believe fashion should be personal and powerful. That’s why we create luxury silhouettes at accessible prices, empowering you to express your unique style- without compromise.
Job Summary:
We are looking for a proactive and fashion-savvy Customer Service Representative to join our growing team. You will be the voice of the brand, delivering an exceptional customer experience across all touchpoints. Your responsibilities will include handling product inquiries, resolving order issues, assisting with returns or exchanges, and ensuring customer satisfaction in alignment with the brand’s tone and style.
This role requires a strong understanding of fashion trends, sizing, fabrics , and e-commerce operations , along with excellent communication and interpersonal skills.
Key Responsibilities:
- Handle customer inquiries via email, phone, chat, and social media channels in a prompt and professional manner.
- Provide accurate product information including fabric details, sizing guidance, availability, and styling suggestions.
- Assist customers with order placement, shipping updates, returns, exchanges, and refund requests.
- Coordinate with internal teams (warehouse, logistics, design, merchandising) to resolve customer concerns.
- Maintain detailed records of customer interactions in the CRM system.
- Monitor customer reviews, complaints, and feedback to identify trends and recommend improvements.
- Ensure all customer interactions reflect the brand’s tone, aesthetics, and values.
- Support post-sales engagement to increase customer retention and satisfaction.
Requirements:
- Bachelor's degree in Fashion, Communication, Business, or related field.
- 1–3 years of experience in customer service, preferably in the fashion or e-commerce industry.
- Excellent communication skills—written and verbal.
- Strong fashion sense and product knowledge (fabrics, fits, sizes, styling).
- Familiarity with CRM or helpdesk tools (e.g., Zendesk, Freshdesk, Gorgias).
- Ability to multitask, prioritize, and work in a fast-paced environment.
- Flexibility to work on shifts, weekends, or holidays when needed.
Preferred Qualifications:
- Experience working with premium, luxury, or D2C fashion brands.
- Social media support experience is a plus.
- Multilingual skills are a bonus.
Soft Skills:
- High attention to detail and customer empathy.
- Positive attitude and problem-solving mindset.
- Strong listening and interpersonal skills.
- Ability to adapt to brand tone and voice.
What We Offer:
- Competitive compensation and incentives.
- Staff discounts on fashion collections.
- Exposure to fashion industry trends and global clientele.
- Opportunity to grow in a dynamic and creative environment.
Interested candidates directly share the cv on or connect on /
Customer Service Representative
Posted today
Job Viewed
Job Description
Job Title: International Customer Support Executive
Location: Gurgaon (Remote – Work From Home)
Shift: Rotational, including night shifts
Experience: 0–2 years | Freshers Welcome
Joining: Immediate
Role Overview: We’re looking for enthusiastic and customer-focused individuals to join our international support team. As a Customer Support Executive, you’ll handle voice/email/chat interactions with global customers, ensuring prompt resolution and a seamless experience.
Key Responsibilities:
- Manage inbound and outbound customer queries via voice/email/chat
- Provide accurate information and resolve issues with empathy and professionalism
- Maintain service quality and adhere to process guidelines
- Document interactions and escalate unresolved concerns when necessary
Requirements:
- Excellent verbal and written communication skills in English
- Ability to work in rotational shifts (including night shifts)
- Basic computer proficiency and typing skills
- Freshers with strong communication are encouraged to apply
- Must have a stable internet connection and quiet workspace
Customer Service Representative
Posted 1 day ago
Job Viewed
Job Description
HCL Tech - Mega Walkin Drive for Freshers _ 24th to 26th Sep 25
Designation: Customer Service Associate
- Any Freshers can walk in for the interviews. (Arts and Science, MBA, MA, MSC, M.com Also can apply)
- 2025 Passed outs can walk in with final semester result copy is mandatory.
Educational Qualification: Graduate in any stream.
*Engineering graduates will not be considered*
Shift: Us Shifts
Mode of interview: Walkin
Date: 24th to 26th Sep 25
Timing: 11:30 AM to 3:00 PM
Contact HR: Monica Celeen G
Work Location: Sholinganallur
Interview Location: HCL TECH, Sholinganallur ELCOT campus, Tower 4, Chennai-119
You can also refer your friends for this role.
Perks and Benefits :
MNC
Cab facility (two way) (Upto 30 Kms Only)
Salary : great in the industry
Excellent working environment
Free Cab for female employees
International Trainers
World class exposure
How You'll Grow
At HCL Tech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.
Why Us
We are one of the fastest-growing large tech companies in the world, with offices in 60+ countries across the globe and 222,000 employees.
Our company is extremely diverse with 165 nationalities represented.
We offer the opportunity to work with colleagues across the globe.
We offer a virtual-first work environment, promoting a good work-life integration and real flexibility.
We are invested in your growth, offering learning and career development opportunities at every level to help you find your own unique spark.
Customer Service Representative
Posted 1 day ago
Job Viewed
Job Description
CTC: ₹1.8 – 3 LPA
Location: Andheri East, Mumbai (On-site)
About RentkarRentkar is India’s fastest-growing rental platform for tech gadgets and lifestyle products – from PS5 consoles and gaming laptops to GoPros, cameras, guitars, and more . With zero-deposit rentals and same-day delivery, we’re redefining how people experience technology.
Role OverviewWe’re looking for a Customer Service Executive to handle customer queries and provide seamless support for Rentkar’s wide range of products. You’ll be the first point of contact for our gamers, creators, musicians, and tech enthusiasts—making sure their rental experience is smooth, reliable, and delightful.
Key Responsibilities- Respond to customer queries via phone, WhatsApp, email, and chat.
- Assist customers with product knowledge, rental process, delivery timelines, and troubleshooting .
- Coordinate with operations and logistics teams for timely deliveries and pickups.
- Maintain detailed records of customer interactions and ensure proper follow-ups.
- Handle escalations with empathy and professionalism.
- Share customer feedback with the product/ops teams to improve service quality.
- 0–2 years of experience in customer service (tech, e-commerce, or rental industry preferred).
- Strong communication skills (English & Hindi required, local language a plus).
- Comfort with basic tech platforms (CRM tools, WhatsApp Business, Google Workspace).
- Patience, empathy, and problem-solving mindset.
- Interest in gadgets, gaming, or music is a strong advantage.
- Competitive salary (₹1.8 – 3 LPA).
- Opportunity to work with India’s #1 rental platform for tech gadgets.
- Growth path into Customer Success / Operations / Product roles as Rentkar expands.
- Fun, youthful work culture with gamers, creators, and musicians all around you.
Customer Service Representative
Posted 1 day ago
Job Viewed
Job Description
Position-Customer Service Representative
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.
About the Role
The role involves engaging with customers and ensuring their needs are met effectively.
Responsibilities
- Communicate with customers via phone, email and chat
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
Qualifications
- Fresher and experience both can apply
- 12th or grad both can apply
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
Required Skills
Excellent communication skills and customer service orientation.
Preferred Skills
Experience in a customer service role is a plus.
Pay range and compensation package
Salary-33k. Allowance and benefits are excluded. Cabs provided for girls. Rotational shift.
Equal Opportunity Statement
Employee centric company with equality of caste, religion, and gender.
Interview Address
Bestech Business Tower A Ground Floor Sector 66 Phase 11 Mohali. For more information, please call Hr Vanshika- .
Career Growth
Career growth within 9 months.
``
Customer Service Representative
Posted 1 day ago
Job Viewed
Job Description
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.
About the Role
As a Customer Service Executive, you will engage with customers in both Bengali and English, providing them with the necessary support and information.
Responsibilities
- Communicate with customers in Bengali and English language
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
Qualifications
- Fresher can apply
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills in Bengali
- Ability to multi-task, organize, and prioritize work
Required Skills
Proficiency in Bengali and English , strong communication skills, and customer service orientation.
Preferred Skills
Experience in customer service or related fields is a plus.
Pay range and compensation package
Salary - 25k
Equal Opportunity Statement
We are committed to diversity and inclusivity in our hiring practices.
Location
Mohali
Walkin Interview Address
Bestech Business Tower A ground Floor Sector 66 Phase 11 Mohali
For more Information, please connect with Hr Manik )
``
Customer Service Representative
Posted 3 days ago
Job Viewed
Job Description
Job Role : Customer Service Representative
Project Type: Contract
Location : Remote
Job Overview:
We are seeking domain experts to participate in a AI Training project .
Communicate clearly and confidently in English to resolve queries and concerns.
Prior experience in English voice process / international customer support is highly preferred.
Excellent communication skills in English (both verbal and written) with a neutral/global accent.
Strong active listening, empathy, and problem-solving skills.
Laptop/desktop with reliable Wi-Fi connection is mandatory .
Technical Requirements:
Candidates must have a high-quality webcam and microphone
Reliable fiber internet connection required (mobile network connections will not be accepted)
Interested candidates revert to
Be The First To Know
About the latest Customer service representative Jobs in India !
Customer Service Representative
Posted 3 days ago
Job Viewed
Job Description
We suggest you enter details here.
Role Description
This is a full-time on-site role for a Customer Service Representative, located in New Delhi. The Customer Service Representative will be responsible for handling customer inquiries, resolving customer issues, providing product information, and ensuring customer satisfaction. The role involves responding to customer calls and emails, troubleshooting problems, updating customer records, and maintaining a high level of customer service experience. The representative will also be expected to follow up with customers to ensure their queries are resolved and document customer interactions effectively.
Qualifications
- Customer Service Representatives, Customer Experience, and Customer Satisfaction skills
- Customer Support and Customer Service skills
- Excellent communication and interpersonal skills
- Ability to handle difficult situations with patience and professionalism
- Proficiency in using customer service software and CRM systems
- Strong problem-solving skills and attention to detail
- Experience in the fashion industry is a plus
- High school diploma or equivalent; additional qualifications in customer service or a related field are a plus
Customer Service Representative
Posted 4 days ago
Job Viewed
Job Description
Teleperformance is hiring for Customer Support Executive role.
The candidate should have Excellent communication skills.
Immediate Joiners are highly preferrable.
6 months - 2 years of experience required.
Shifts: 5 Days working/ 2 rotational week offs (Should be open for Night Shifts)
Qualification: HSC can also apply
Location: Malad, Mumbai
Please share your Resumes at
Customer Service Representative
Posted 4 days ago
Job Viewed
Job Description
The Role
One of the core values at Refyne is driving customer excellence. We believe that to succeed long-term, it’s critical to develop a mind-set focused on providing superior customer experience We are looking for an enthusiastic and dedicated customer experience specialist to enhance our customer experiences. You will be tracking all points of customer engagement, addressing customer queries, and identifying ways to improve our customer services.
What you’ll do
● Handle inbound and outbound calls
● Identify customers’ needs, clarify information, research the issue at hand and provide solutions
● Work in coordination with the internal support teams to ensure quick resolutions
● Document any feedback received from the customers for review by the product team at a later stage
● Label the queries we receive from customers under different tags to understand what drives support traffic
● Identify and resolve pain points for end-users in coordination with the rest of the Customer Experience team
● Track relevant support metrics and prepare reports for the purpose of quality assessment file
What we’re looking for
● 1 to 3 years work experience in customer experience
● Proficient in English and Hindi
● Great organizational and time management abilities
● Superb communication, collaboration, and problem-solving skills