370 Customer Service Representative jobs in Chennai
Customer Service Representative
Posted 11 days ago
Job Viewed
Job Description
Customer Service Representative
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
Job Description
**Essential Functions/Core** **Responsibilities**
- Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
In case you are selected for a Content Moderator role, please note that:
1. The nature of the job will include accessing explicit content that includes text, picture, video etc.
2. It will involve content creation; moderation & review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including & not limited to Violence, Extremism, Pornography, & Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.
3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client's terms of service
**Candidate Profile**
- Graduate / Undergraduate in any discipline (may vary basis the job requirement)
- 0 to 3 years of relevant experience
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed
- Based on location and/or program, additional experience/skills may be required
*Job requirements may vary by country and will not contravene any local laws
**Career Framework Role**
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.
**- Ability to effectively communicate, both written and verbally**
- Listen attentively to customer needs and concerns; demonstrate empathy
- Clarify customer requirements; probe for and confirm understanding of requirements or problem
- Confirm customer understanding of the solution and provide additional customer education as needed
- Ability to learn including strong problem-solving skills
- Demonstrate strong probing and problem-solving skills
- Should be able to handle complex queries
- Should be able to resolve customer queries independently
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
NOTICE: Recruitment Fraud Alert
**Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. We also don't solicit
Customer Service Representative
Posted 8 days ago
Job Viewed
Job Description
HCLTECH- Walk in Drive Interview on 26th Aug & 27th Aug Freshers_ Voice Process
Walkin Drive Location: No. 602/3/138, Special Economic Zone, Elcot-Sez, Medavakkam High
Road, Sholinganallur, Chennai -
Date: 26th Aug to 27th Aug
Timing - 11AM to 2.30 PM
Work Location: ( Chennai 5 days WFO)
Department: Fresher
Experience Required: FRESHERS (Arts & Science)
Education: Bachelor's Degree
Qualifications which are not eligible to apply are: (BTECH, MCA, MSC, MTECH, BCA, BE.)
Contact Person- Monica Celeen G
Job Summary:
We are looking for enthusiastic and detail-oriented fresh graduates FROM Arts and Science background.
1) Excellent Communication
2) willingness to work from office - all 5days
3) willingness to work in US Hrs (Night Shift)
Walk in date: 26th Aug to 27th Aug (11 AM to 2.30 PM):
Walk in Venue:
No. 602/3/138, Special Economic Zone, Elcot-Sez, Medavakkam High Road,
Sholinganallur,
Chennai -
Customer Service Representative
Posted 12 days ago
Job Viewed
Job Description
HCLTECH- Walk in Drive Interview on 20, 21 and 22 Aug 2025_ Freshers_ Voice Process
Walkin Drive Location: No 33, Block 1, Sandhya Infocity, OMR, Rajiv Gandhi Salai, Navalur , Chennai, Tamil Nadu,
Date: 20, 21 and 22 Aug 2025
Timing - 11AM to 2.30 PM
Work Location: ( Chennai 5 days WFO)
Department: Fresher
Experience Required: FRESHERS (Arts & Science)
Education: Bachelor's Degree (Tech Courses in networking and candidate should be a graduate in Arts and science only)
Qualifications which are not eligible to apply are: (BTECH, MCA, MSC, MTECH, BE.)
Contact Person - Vishnu B
Job Summary:
We are looking for enthusiastic and detail-oriented fresh graduates FROM Arts and Science background.
1) Excellent Communication
2) willingness to work from office - all 5days
3) willingness to work in US Hrs (Night Shift)
Walk in date: 20, 21 and 22th Aug 2025 (11 AM to 2:30 PM )
Walk in Venue:
No 33, Block 1, Sandhya Infocity, OMR, Rajiv Gandhi Salai, Navalur , Chennai, Tamil Nadu,
Customer Service Representative
Posted 12 days ago
Job Viewed
Job Description
We are HASBRO Clothing Pvt Ltd, we own the Menswear Apparel brand BASICS. We have 100 + Exclusive outlets ,900 + Large format stores and 200 + Multi Brand stores throughout India.
We are currently in look for a Customer Service Executive, the ideal candidate will be based in our Head Office located in Maduravoyal,Chennai.
Responsibilities
- Communicate with customers via phone, email and social media;
- Provide knowledgeable answers to questions about product, pricing and availability;
- Work closely with internal departments to meet customer's needs;
- Data entry in various platforms and providing reports on need basis.
Qualifications
- 3 - 5 years' of relevant work experience;
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills;
- Ability to multi-task, organize, and prioritize work.
- Should be able to converse fluently in English, Hindi and Tamil.
Customer Service Representative
Posted 13 days ago
Job Viewed
Job Description
Walk in Interview _ Freshers _Voice Process _for Healthcare -Sholinganallur
HCLTech Chennai, Tamil Nadu, India (On-site)
WALK-IN interview at HCLTECH-FRESHER 11AM to 2PM on 9th August 25_Voice Process @ Sholinganallur ELCOT campus.
Work Location: Sholinganallur ELCOT Chennai.
Interview Mode: Face to Face Interview.
Time: 11:00 AM To 2PM
Interview Date: 9th August
Interview Venue: HCL TECH, Sholinganallur ELCOT campus, Tower 4, Chennai-119.
Contact HR: Freddy
Desired Candidate Profile
Candidate with Good Communication Skills.
FRESHERS: Graduation that are not eligible (NO B.E/B.Tech/Engineering/Tech Graduates/Msc CS)
(MBA 2025,MA 2025,MSC 2025,M.com 2025) are also eligible to apply
Perks and Benefits:
1. Cab provided (chargeable)
2. International Trainers
3. World class exposure
4. Excellent working environment
5. Salary - Best in industry
6. Shift - Flexible with any shifts (Night)
Do not carry Laptops for interview
Regards
HR Team
Customer Service Representative
Posted 13 days ago
Job Viewed
Job Description
HCL Tech - Mega Walkin Drive for Freshers _ 5th Aug to 7th Aug 25
Designation: Customer Service Associate
- Any Freshers can walk in for the interviews. (Arts and Science, MBA, MA, MSC, M.com Also can apply)
- 2025 Passed outs can walk in with final semester result copy is mandatory.
Educational Qualification: Graduate in any stream.
*Engineering graduates will not be considered*
Shift: Us Shifts
Mode of interview: Walkin
Date: 5th Aug to 7th Aug 25
Timing: 11:30 AM to 2:00 PM
Contact HR: Monica Celeen G
Work Location: Sholinganallur
Interview Location: HCL TECH, Sholinganallur ELCOT campus, Tower 4, Chennai-119
You can also refer your friends for this role.
Perks and Benefits :
MNC
Cab facility (two way) (Upto 30 Kms Only)
Salary : great in the industry
Excellent working environment
Free Cab for female employees
International Trainers
World class exposure
How You'll Grow
At HCL Tech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.
Why Us
We are one of the fastest-growing large tech companies in the world, with offices in 60+ countries across the globe and 222,000 employees.
Our company is extremely diverse with 165 nationalities represented.
We offer the opportunity to work with colleagues across the globe.
We offer a virtual-first work environment, promoting a good work-life integration and real flexibility.
We are invested in your growth, offering learning and career development opportunities at every level to help you find your own unique spark.
Customer Service Representative
Posted 1 day ago
Job Viewed
Job Description
HCLTECH- Walk in Drive Interview on 26th Aug & 27th Aug Freshers_ Voice Process
Walkin Drive Location: No. 602/3/138, Special Economic Zone, Elcot-Sez, Medavakkam High
Road, Sholinganallur, Chennai -
Date: 26th Aug to 27th Aug
Timing- 11AM to 2.30 PM
Work Location: ( Chennai 5 days WFO)
Department: Fresher
Experience Required: FRESHERS (Arts & Science)
Education: Bachelor's Degree
Qualifications which are not eligible to apply are: (BTECH, MCA, MSC, MTECH, BCA, BE.)
Contact Person- Monica Celeen G
Job Summary:
We are looking for enthusiastic and detail-oriented fresh graduates FROM Arts and Science background.
1) Excellent Communication
2) willingness to work from office - all 5days
3) willingness to work in US Hrs (Night Shift)
Walk in date: 26th Aug to 27th Aug (11 AM to 2.30 PM):
Walk in Venue:
No. 602/3/138, Special Economic Zone, Elcot-Sez, Medavakkam High Road,
Sholinganallur,
Chennai -
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Customer Service Representative
Posted 5 days ago
Job Viewed
Job Description
We are HASBRO Clothing Pvt Ltd, we own the Menswear Apparel brand BASICS. We have 100 + Exclusive outlets ,900 + Large format stores and 200 + Multi Brand stores throughout India.
We are currently in look for a Customer Service Executive, the ideal candidate will be based in our Head Office located in Maduravoyal,Chennai.
Responsibilities
- Communicate with customers via phone, email and social media;
- Provide knowledgeable answers to questions about product, pricing and availability;
- Work closely with internal departments to meet customer's needs;
- Data entry in various platforms and providing reports on need basis.
Qualifications
- 3 - 5 years' of relevant work experience;
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills;
- Ability to multi-task, organize, and prioritize work.
- Should be able to converse fluently in English, Hindi and Tamil.
Customer Service Representative
Posted 5 days ago
Job Viewed
Job Description
HCLTECH- Walk in Drive Interview on 20, 21 and 22 Aug 2025_ Freshers_ Voice Process
Walkin Drive Location: No 33, Block 1, Sandhya Infocity, OMR, Rajiv Gandhi Salai, Navalur, Chennai, Tamil Nadu,
Date: 20, 21 and 22 Aug 2025
Timing- 11AM to 2.30 PM
Work Location: ( Chennai 5 days WFO)
Department: Fresher
Experience Required: FRESHERS (Arts & Science)
Education: Bachelor's Degree (Tech Courses in networking and candidate should be a graduate in Arts and science only)
Qualifications which are not eligible to apply are: (BTECH, MCA, MSC, MTECH, BE.)
Contact Person - Vishnu B
Job Summary:
We are looking for enthusiastic and detail-oriented fresh graduates FROM Arts and Science background.
1) Excellent Communication
2) willingness to work from office - all 5days
3) willingness to work in US Hrs (Night Shift)
Walk in date: 20, 21 and 22th Aug 2025 (11 AM to 2:30 PM )
Walk in Venue:
No 33, Block 1, Sandhya Infocity, OMR, Rajiv Gandhi Salai, Navalur, Chennai, Tamil Nadu,
Customer Service Representative
Posted 5 days ago
Job Viewed
Job Description
Walk in Interview _ Freshers _Voice Process_for Healthcare -Sholinganallur
HCLTech Chennai, Tamil Nadu, India (On-site)
WALK-IN interview at HCLTECH-FRESHER 11AM to 2PM on 9th August 25_Voice Process @ Sholinganallur ELCOT campus.
Work Location: Sholinganallur ELCOT Chennai.
Interview Mode: Face to Face Interview.
Time: 11:00 AM To 2PM
Interview Date: 9th August
Interview Venue: HCL TECH, Sholinganallur ELCOT campus, Tower 4, Chennai-119.
Contact HR: Freddy
Desired Candidate Profile
Candidate with Good Communication Skills.
FRESHERS: Graduation that are not eligible (NO B.E/B.Tech/Engineering/Tech Graduates/Msc CS)
(MBA 2025,MA 2025,MSC 2025,M.com 2025) are also eligible to apply
Perks and Benefits:
1. Cab provided (chargeable)
2. International Trainers
3. World class exposure
4. Excellent working environment
5. Salary - Best in industry
6. Shift - Flexible with any shifts (Night)
Do not carry Laptops for interview
Regards
HR Team