642 Customer Service Representative jobs in Chennai
Call Center Customer Service Representative
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Job Summary:
We are seeking a proactive and enthusiastic
Business Development Executive – Voice Process
to join our sales team. The role requires handling outbound and inbound client calls to generate leads, pitch event services, and schedule meetings for the Business Development or Client Servicing team. Ideal for candidates with experience in
BPO/telecalling/inside sales
who are looking to grow in a dynamic and creative industry.
Key Responsibilities:
- Make outbound calls to potential clients to introduce company services and generate business leads.
- Handle inbound inquiries, provide basic information, and qualify interest.
- Understand client requirements and schedule appointments with the sales team.
- Pitch tailored solutions for corporate events, exhibitions, trade shows, and brand activations.
- Maintain detailed records of call outcomes, client information, and follow-up actions in CRM.
- Follow up on leads generated from marketing campaigns, emails, or digital channels.
- Support in organizing meetings, demos, or consultations between clients and internal teams.
- Meet daily/weekly call and lead generation targets.
Required Skills & Qualifications:
- Bachelor's degree in any discipline.
- 3- 5 years of experience in
voice process (telecalling/outbound/inbound/BPO)
or inside sales. - Excellent spoken communication and convincing skills in
English, Tamil and English - Basic understanding of sales pipelines, lead qualification, and CRM tools.
- Confident, energetic, and goal-oriented personality.
- Proficient in MS Office and comfortable working with online databases and spreadsheets.
Customer Service Representative
Posted 1 day ago
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Customer Service Representative
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
Job Description
**Essential Functions/Core** **Responsibilities**
- Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
In case you are selected for a Content Moderator role, please note that:
1. The nature of the job will include accessing explicit content that includes text, picture, video etc.
2. It will involve content creation; moderation & review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including & not limited to Violence, Extremism, Pornography, & Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.
3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client's terms of service
**Candidate Profile**
- Graduate / Undergraduate in any discipline (may vary basis the job requirement)
- 0 to 3 years of relevant experience
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed
- Based on location and/or program, additional experience/skills may be required
*Job requirements may vary by country and will not contravene any local laws
**Career Framework Role**
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.
**- Ability to effectively communicate, both written and verbally**
- Listen attentively to customer needs and concerns; demonstrate empathy
- Clarify customer requirements; probe for and confirm understanding of requirements or problem
- Confirm customer understanding of the solution and provide additional customer education as needed
- Ability to learn including strong problem-solving skills
- Demonstrate strong probing and problem-solving skills
- Should be able to handle complex queries
- Should be able to resolve customer queries independently
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
NOTICE: Recruitment Fraud Alert
**Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. We also don't solicit payment to verify a candidate's banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.**
**Learn more:** ** Chennai - Fortune Towers
Language Requirements:
Time Type:
Full time
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Customer Service Representative
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HCL Tech - Mega Walkin Drive for Freshers _ 24th to 26th Sep 25
Designation: Customer Service Associate
- Any Freshers can walk in for the interviews. (Arts and Science, MBA, MA, MSC, M.com Also can apply)
- 2025 Passed outs can walk in with final semester result copy is mandatory.
Educational Qualification: Graduate in any stream.
*Engineering graduates will not be considered*
Shift: Us Shifts
Mode of interview: Walkin
Date: 24th to 26th Sep 25
Timing: 11:30 AM to 3:00 PM
Contact HR: Monica Celeen G
Work Location: Sholinganallur
Interview Location: HCL TECH, Sholinganallur ELCOT campus, Tower 4, Chennai-119
You can also refer your friends for this role.
Perks and Benefits :
MNC
Cab facility (two way) (Upto 30 Kms Only)
Salary : great in the industry
Excellent working environment
Free Cab for female employees
International Trainers
World class exposure
How You'll Grow
At HCL Tech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.
Why Us
We are one of the fastest-growing large tech companies in the world, with offices in 60+ countries across the globe and 222,000 employees.
Our company is extremely diverse with 165 nationalities represented.
We offer the opportunity to work with colleagues across the globe.
We offer a virtual-first work environment, promoting a good work-life integration and real flexibility.
We are invested in your growth, offering learning and career development opportunities at every level to help you find your own unique spark.
Customer Service Representative
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HCLTECH- Walk in Drive Interview on 26_September_ Freshers_ Voice Process
Walkin Drive Location: No 33, Block 1, Sandhya Infocity, OMR, Rajiv Gandhi Salai, Navalur , Chennai, Tamil Nadu,
Date: 26 September 2025
Timing - 11AM to 2.30 PM
Work Location: Chennai (5 Days Work From Office)
Experience Required: FRESHERS (Arts & Science)
Education: Bachelor's Degree (Tech Courses in networking and candidate should be a graduate in Arts and science only)
Qualifications which are not eligible to apply are: (BTECH, MCA, MSC, MTECH, BE.)
Contact Person - M Prideep Raj / Vishnu B
Job Summary:
We are looking for enthusiastic and detail-oriented fresh graduates FROM Arts and Science background.
1) Excellent Communication
2) willingness to work from office - all 5days
3) willingness to work in US Hrs (Night Shift)
Walk in date: 26 September 2025 (11 AM to 2:30 PM )
Walk in Venue:
No 33, Block 1, Sandhya Infocity, OMR, Rajiv Gandhi Salai, Navalur , Chennai, Tamil Nadu,
Customer Service Representative
Posted today
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Dear Candiate,
We have immediate Opportunity for CSR role for international voice process.
Please find the below job description for your reference
Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the worlds top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,700 customer-centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes.
Position : Engineer L1
Project : Vonage Business Solution Offline team
Experience : 1 – 4 years
Job Location : Chennai
Job Responsibilities:
- Reviewing new orders for accuracy and completeness
- New order processing on a web-based system
- Customer enquiry clarifications
- Maintain service levels and high levels of accuracy
- Placing orders with our partners on a web-based order processing system; Monitoring the status of these orders, taking appropriate action depending on the status.
- Maintaining a high level of accuracy with respect to all activities.
- Ensuring that customer requirements are met on a timely basis; and maintaining accurate records of activities in our own internal systems.
Qualification:
- Any Degree
Technical skills:
- Experience entering data using an alphanumeric keyboard and verifying/proofing entered data.
- Skill in reviewing, proofing and verifying data.
- Able to learn new concepts quickly.
- Comfortable working with limited supervision in a fast-paced environment; A creative problem-solver.
- Knowledge of basic computer operations.
- Strong organizational skills.
- Highly motivated in the performance of sometimes repetitive duties with very low room for error.
DESIRED PROFILE:
- Experience entering data using an alphanumeric keyboard and verifying/proofing entered data
- Skill in reviewing, proofing and verifying data
- Able to learn new concepts quickly
- Comfortable working with limited supervision in a fast-paced environment
- A creative problem-solver
- Knowledge of basic computer operations
- Strong organizational skills
- Highly motivated in the performance of sometimes repetitive duties with very low room for error.
- Prior experience with Microsoft Office a plus
- Prior experience with a plus
Diversity, Equality & Inclusion:
- Movate is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
- Please note that we are a purely merit-based employer and have not authorized any agency or individual to collect money or request a security deposit to receive a job offer at CSS Corp
- We don't send job offers from email services like Gmail, Rediff mail, Yahoo mail, Hotmail, etc.
- We never request for fees for any purpose during or after the hiring process
Customer Service Representative
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Role & responsibilities
Responsible for day to day operation of respective department including achieving of department targets, maintaining high level of customer service, retail standards, display and merchandising, liaising to maintain stock levels.
Customer Service Representative
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JD for VKYC
Reporting To : Team Leader Video Branch / Video KYC
Job Profile :
- Handle Video calls in an efficient manner and ensure customer delight through exceptional service
- Execute Financial Transactions which include Funds Transfers (NEFT/RTGS/IMPS/IMT), KYC Updation, Placement of Fixed Deposits, Recurring Deposits etc
- Verify customers KYC documents on a real-time basis
- You will be multi-skilled and shall be assigned to handle Video KYC for Banking, Credit Card and Personal Loan customers
- Should be a team player and flexible with work patterns
- To ensure personalized service & end-to-end resolution is offered to customers calling at this channel
- Cross-sell : Provide information related to products, new offers and services at IndusInd Bank
- Maintain and adhere to compliance guidelines
- Initiate building and improving processes which lead to value addition and customer delight at the Video Banking channel
- Capture problem indicators, highlight and suggest improvements
- Adherence to monthly performance parameters
Kind Regards,
Sriram
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Customer Service Representative
Posted today
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- Escalate complaints to the appropriate internal teams and if the issue goes outside their immediate area of responsibility
• Establish long-lasting, trusting connections by communicating professionally and empathetically with the clients
• Use the appropriate methods and tools to provide information that is accurate, comprehensive, and thorough
• Meet call handling quotas and individual and team sales targets
• Gather and analyse client data to identify possible products or services to recommend to management
• Provide appropriate solutions and substitutes within the timeframes specified, and follow up to ensure resolution
• Maintain client interaction logs, handle customer accounts, and file paperwork as and when necessary
• Follow communication protocols, rules, and policies
Job Types: Full-time, Fresher
Pay: ₹9, ₹25,415.86 per month
Benefits:
- Health insurance
- Provident Fund
Language:
- English (Preferred)
- Hindi (Preferred)
Work Location: In person
Customer Service Representative
Posted today
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The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
Responsibilities
- Communicate with customers via phone, email and chat
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
Qualifications
- At least 1 - 3 years' of relevant work experience
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
Customer Service Representative
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We are HASBRO Clothing Pvt Ltd, we own the Menswear Apparel brand BASICS. We have 100 + Exclusive outlets ,900 + Large format stores and 200 + Multi Brand stores throughout India.
We are currently in look for a Customer Service Executive, the ideal candidate will be based in our Head Office located in Maduravoyal,Chennai.
Responsibilities
- Communicate with customers via phone, email and social media;
- Provide knowledgeable answers to questions about product, pricing and availability;
- Work closely with internal departments to meet customer's needs;
- Data entry in various platforms and providing reports on need basis.
Qualifications
- 3 - 5 years' of relevant work experience;
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills;
- Ability to multi-task, organize, and prioritize work.
- Should be able to converse fluently in English, Hindi and Tamil.