650 Customer Service Representatives jobs in Bengaluru

Job Title: Asst. Manager, Client Services Manager

Location: Bangalore

Work Mode: Full-time | 5 Days Working

Experience Required: 3–5 Years

About Us:

AdLift Marketing Pvt. Ltd. is a leading digital marketing agency delivering impactful results across SEO, Paid Media, and Content Marketing. With a dynamic team and a passion for performance, we work with top-tier clients to scale their digital presence.

Role Overview:

We are seeking a dynamic Asst. Manager, Client Services to manage and nurture client relationships for accounts. The ideal candidate will act as a bridge between the client and our internal digital team, ensuring timely execution, performance tracking, and client satisfaction.

Key Responsibilities:

• Act as the primary point of contact for clients, ensuring clear communication and relationship management
• Understand client business goals and collaborate with internal SEO, Paid & Social teams to align strategies accordingly
• Prepare, present, and explain reports, campaign performance, and insights to clients
• Manage timelines, deliverables, and performance expectations for assigned accounts
• Proactively identify account growth opportunities and upsell additional services
• Handle escalations, client concerns, and troubleshoot challenges with a solution-oriented mindset
• Ensure timely renewals and high retention rates through proactive client engagement

Key Requirements:

• 3–5 years of experience in client servicing, preferably in digital marketing agencies
• Strong understanding of SEO, Paid, Social and digital marketing fundamentals
• Excellent communication, presentation, and client-handling skills
• Ability to manage multiple client accounts and coordinate with cross-functional teams
• Strong analytical skills with a data-driven approach to problem-solving
• A proactive attitude with the ability to work in a fast-paced environment
• Immediate joiners will be preferred

Job Title: Asst. Manager, Client Services Manager

Location: Bangalore

Work Mode: Full-time | 5 Days Working

Experience Required: 3–5 Years

About Us:

AdLift Marketing Pvt. Ltd. is a leading digital marketing agency delivering impactful results across SEO, Paid Media, and Content Marketing. With a dynamic team and a passion for performance, we work with top-tier clients to scale their digital presence.

Role Overview:

We are seeking a dynamic Asst. Manager, Client Services to manage and nurture client relationships for accounts. The ideal candidate will act as a bridge between the client and our internal digital team, ensuring timely execution, performance tracking, and client satisfaction.

Key Responsibilities:

• Act as the primary point of contact for clients, ensuring clear communication and relationship management
• Understand client business goals and collaborate with internal SEO, Paid & Social teams to align strategies accordingly
• Prepare, present, and explain reports, campaign performance, and insights to clients
• Manage timelines, deliverables, and performance expectations for assigned accounts
• Proactively identify account growth opportunities and upsell additional services
• Handle escalations, client concerns, and troubleshoot challenges with a solution-oriented mindset
• Ensure timely renewals and high retention rates through proactive client engagement

Key Requirements:

• 3–5 years of experience in client servicing, preferably in digital marketing agencies
• Strong understanding of SEO, Paid, Social and digital marketing fundamentals
• Excellent communication, presentation, and client-handling skills
• Ability to manage multiple client accounts and coordinate with cross-functional teams
• Strong analytical skills with a data-driven approach to problem-solving
• A proactive attitude with the ability to work in a fast-paced environment
• Immediate joiners will be preferred

Key Responsibilities

• Serve as the primary point of contact for assigned clients, managing communication and queries with responsiveness and professionalism.
• Coordinate onboarding and implementation processes for new clients, ensuring a smooth transition and understanding of AuthBridge services.
• Maintain strong client relationships by proactively identifying needs, resolving issues, and providing regular updates and reports.
• Collaborate with internal teams (product, tech, operations, compliance) to ensure timely and accurate service delivery.
• Monitor client usage, KPIs, and SLAs to ensure contract compliance and satisfaction.
• Lead periodic business reviews and feedback sessions with clients to assess satisfaction and upsell/cross-sell opportunities.
• Troubleshoot and escalate complex issues internally to ensure quick resolution.
• Stay updated on product enhancements and industry trends to provide informed client support.

Desired Skills & Experience

• 4–8 years of experience in client servicing, account management, or customer success (B2B preferred).
• Experience of team management.
• Strong communication, interpersonal, and problem-solving skills.
• Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
• Exposure to SaaS platforms, HRTech, FinTech, or background verification industry is a plus.
• Proficient in MS Excel, CRM tools, and reporting.
• Bachelor's degree in Business Administration, Marketing, or a related field.

Why Join Us?

• Be part of a rapidly growing company at the forefront of digital trust and data-driven decisions.
• Collaborate with passionate professionals in a supportive and innovation-driven environment.
• Opportunity to work with marquee clients across sectors such as BFSI, IT, Healthcare, and more.
• Competitive compensation and career advancement opportunities.

Location: Rajouri Garden, New Dehi

Type: Full-Time | On-Site

Welcome to Charlotte Cake Atelier – where art meets flavour! Born in a home kitchen and grown into a boutique dessert brand, we create handcrafted cakes and confectionery goods that bring joy to every celebration. We’re now looking for a Client Service & Admin Executive to be the heart of our daily operations—helping us manage clients, coordinate orders, and keep things running smoothly behind the scenes.

• What You’ll Do: Be the first point of contact for all client inquiries (via WhatsApp, Instagram, Phone, or E-mail)
• Take and manage custom cake/dessert orders, ensuring all details are captured clearly
• Coordinate order timelines and pickups/deliveries with the kitchen and logistics teams
• Maintain customer records, update order sheets, and ensure timely follow-ups
• Help with basic admin tasks like managing invoices, stock lists, and scheduling
• Assist the founder in daily operations and offer warm, helpful service to clients

• Who You Are: Friendly, organised, and people-loving—you genuinely enjoy helping others
• Great at multitasking and keeping calm under pressure
• Comfortable using WhatsApp, Google Sheets, email, and basic digital tools
• Strong communication skills in English (spoken and written)
• Prior experience in client servicing, reception, or admin roles is preferred
• Bonus: You have an interest in baking, design, or boutique food brands

• What We Offer: A warm, creative, and supportive work environment
• Competitive Pay
• Employee discounts on our sweet treats
• Room to grow as the brand expands

• Work Schedule:6 days a week | 9 AM – 6 PM
• Some flexibility may be required on weekends and holidays during peak seasons

How to Apply:

Send your CV and a short note about why you'd be a great fit for Charlotte Cake Atelier to:

Location: Rajouri Garden, New Dehi

Type: Full-Time | On-Site

Welcome to Charlotte Cake Atelier – where art meets flavour! Born in a home kitchen and grown into a boutique dessert brand, we create handcrafted cakes and confectionery goods that bring joy to every celebration. We’re now looking for a Client Service & Admin Executive to be the heart of our daily operations—helping us manage clients, coordinate orders, and keep things running smoothly behind the scenes.

• What You’ll Do: Be the first point of contact for all client inquiries (via WhatsApp, Instagram, Phone, or E-mail)
• Take and manage custom cake/dessert orders, ensuring all details are captured clearly
• Coordinate order timelines and pickups/deliveries with the kitchen and logistics teams
• Maintain customer records, update order sheets, and ensure timely follow-ups
• Help with basic admin tasks like managing invoices, stock lists, and scheduling
• Assist the founder in daily operations and offer warm, helpful service to clients

• Who You Are: Friendly, organised, and people-loving—you genuinely enjoy helping others
• Great at multitasking and keeping calm under pressure
• Comfortable using WhatsApp, Google Sheets, email, and basic digital tools
• Strong communication skills in English (spoken and written)
• Prior experience in client servicing, reception, or admin roles is preferred
• Bonus: You have an interest in baking, design, or boutique food brands

• What We Offer: A warm, creative, and supportive work environment
• Competitive Pay
• Employee discounts on our sweet treats
• Room to grow as the brand expands

• Work Schedule:6 days a week | 9 AM – 6 PM
• Some flexibility may be required on weekends and holidays during peak seasons

How to Apply:

Send your CV and a short note about why you'd be a great fit for Charlotte Cake Atelier to:

Roles and Responsibilities  

• Coordination with operations team
• Preparing proposals
• Arrange business meetings with prospective clients

Desired Candidate Profile  

Perks and Benefits