1689 Customer Service Representatives jobs in Bengaluru

Role : Client & Creative Strategist

About Us

Backyard Collective is a new-age un-agency. We thrive at the intersection of content, social media, branding, marketing, and storytelling — helping brands and founders stand out with work that feels bold, intelligent, and human. We are a small, hands-on team with big ambitions, and we’re looking for someone who can be both a strategic partner and a sharp executor.

What You’ll Do

Project Management & Coordination

• Act as the bridge between clients and internal teams — ensuring clarity, timelines, and deliverables are always in sync.
• Manage multiple projects simultaneously, keeping communication loops tight and freeing up the creative founders’ bandwidth for ideation & execution.
• Anticipate bottlenecks and proactively solve for them.

Client Servicing & Communication

• Lead client interactions with confidence, empathy, and clarity — from everyday check-ins to high-stakes presentations.
• Translate client needs into actionable briefs for the team.
• Build relationships that make clients see us not just as a service provider, but as long-term creative partners.

Creative Contribution

• Collaborate with the co-founder on pitch decks, proposals, and storytelling for new business.
• Contribute ideas for campaigns, social media, and brand narratives in line with Backyard Collective’s ethos.
• Ensure creative quality and consistency across all outputs.

Presentation & Storytelling

• Help craft compelling, visually sharp presentations and documents that sell ideas powerfully.
• Be comfortable with design aesthetics, layouts, and copy that communicate big ideas with elegance.

Team Collaboration

• Work closely with designers, writers, strategists, and external partners to ensure projects stay aligned with vision.
• Be the first filter of quality control before anything reaches the client.
• Foster a culture of collaboration and clarity within the team.

What We’re Looking For

• 4+ years of experience in client servicing, creative project management, brand strategy, or content/agency environments.
• Exceptional written and verbal communication skills.
• Strong organizational and coordination abilities; thrives in a multi-project environment.
• Good grasp of storytelling, branding, social media trends, and digital culture.
• Comfortable making and presenting pitch decks (PowerPoint/Keynote/Canva).
• A people-person who can manage clients with warmth and confidence.
• Bonus if you have design sensibilities or past experience in creative strategy.

Why Join Us

• Be part of a growing creative collective redefining how brands think about storytelling.
• Work directly with founders on high-impact projects.
• Get exposure across industries — from fashion to food, experiences to entertainment.
• A culture that values curiosity, collaboration, and creative rebellion.

Key Responsibilities

• Serve as the primary point of contact for assigned clients, managing communication and queries with responsiveness and professionalism.
• Coordinate onboarding and implementation processes for new clients, ensuring a smooth transition and understanding of AuthBridge services.
• Maintain strong client relationships by proactively identifying needs, resolving issues, and providing regular updates and reports.
• Collaborate with internal teams (product, tech, operations, compliance) to ensure timely and accurate service delivery.
• Monitor client usage, KPIs, and SLAs to ensure contract compliance and satisfaction.
• Lead periodic business reviews and feedback sessions with clients to assess satisfaction and upsell/cross-sell opportunities.
• Troubleshoot and escalate complex issues internally to ensure quick resolution.
• Stay updated on product enhancements and industry trends to provide informed client support.

Desired Skills & Experience

• 1–8 years of experience in client servicing, account management, or customer success (B2B preferred).
• Experience of team management.
• Strong communication, interpersonal, and problem-solving skills.
• Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
• Exposure to SaaS platforms, HRTech, FinTech, or background verification industry is a plus.
• Proficient in MS Excel, CRM tools, and reporting.
• Bachelor's degree in Business Administration, Marketing, or a related field.

Why Join Us?

• Be part of a rapidly growing company at the forefront of digital trust and data-driven decisions.
• Collaborate with passionate professionals in a supportive and innovation-driven environment.
• Opportunity to work with marquee clients across sectors such as BFSI, IT, Healthcare, and more.
• Competitive compensation and career advancement opportunities.

Growth Catalyst - Intern

We're looking for a passionate and ambitious intern to join us as a
Growth Catalyst for a 3-month
internship. This is a unique chance to gain hands-on experience in digital marketing, business growth, and client strategy while working closely with a dynamic team.

What You'll Do:

• Support in developing and executing growth strategies for client projects
• Assist in market research, lead generation, and partnership building
• Work with the marketing team on SEO, social media & performance campaigns
• Analyze data to generate insights for campaign optimization
• Contribute to brand-building initiatives and client engagement activities

What We're Looking For:

• Recent graduate / final-year student in Marketing, Business, or related field
• Strong interest in digital marketing and growth strategy
• Good communication & analytical skills
• Eager to learn, adapt, and contribute in a fast-paced environment

Internship Details:

Duration: 3 Months

Location: Indiranagar

Certificate & PPO Opportunity (based on performance)

Please share your profiles to

Professional Summary:

Results-driven Client Servicing - Influencer Marketing Manager with over 8 years of experience in planning and executing end-to-end influencer campaigns and / or digital marketing campaigns, with a strong focus on
YouTube & Instagram
. Proven expertise in managing high-performing teams and building strong relationships. Adept at strategizing platform-specific influencer campaigns, ensuring seamless campaign execution aligned with brand objectives. Skilled in leading a team of members, handling client communications, and delivering data-driven results.

Core Competencies:

• YouTube Influencer Campaigns
• Support executives on Creator operations
• Team Management & Mentorship
• Client Coordination & Campaign Briefing
• Performance Tracking & Reporting
• Influencer Platforms
• Hindi & English Communication (Fluent)

Key Responsibilities in Previous Role(s):

• Led
  end-to-end influencer or digital campaigns
  for top-tier brands
• Managed a
  team of influencer marketing or digital marketing executives
  , ensuring campaign tasks were delegated, monitored, and executed efficiently.
• Directly handled client and vedor
  communication
  , including, briefing, negotiation, and feedback – ensuring creators / vendors aligned with brand expectations.
• Acted as a key liaison between clients and internal teams to translate marketing objectives into scalable influencer strategies.
• Conducted
  platform-specific research
  to identify trending creators and niche channels for targeted outreach.
• Delivered regular performance updates, post-campaign reports, and optimization plans based on YouTube analytics and creator performance.
• Ensured timely delivery of assets, legal compliances, and smooth execution across all phases of a campaign.

Required Skills & Qualifications

• Fluency in
  Hindi (mandatory)
  and English — excellent verbal and written communication.
• 8+ years
  of experience in influencer marketing, with at least
  3+ years in a leadership or managerial role
  .
• Proven success in handling influencer campaigns across multiple platforms and sectors.
• Strong network and knowledge of influencer ecosystems across niches (fashion, lifestyle, tech, entertainment, etc.).
• Excellent leadership, project management, and client-facing skills.
• Proficiency in tools like Google Workspace, Excel, and influencer platforms.

As a Client Service person, you are the face of Hyperlink when dealing with a client. You shall be the point of coordination between all involved in the event-client, internal teams at Hyperlink including Production, Content, Design, Finance as well as external agency partners. Right from the initial client connect, closure of a brief to the end of an event, you shall be expected to ensure top quality project management & the delivery of a seamless & enriching experience for the client. The role requires you to service existing accounts & as well as to build network with new brands to generate business.

As a CS ninja you will be required to source new clients & will be holding sales targets to achieve. You should have the ability to research about avenues for building business through these new clients, prospecting including cold calls, presenting & engaging the client about our offerings & solutions, understand & decode the client brief so as to work out a creative solution through the internal teams & maintaining ongoing relationship with the client.

As a custodian for building client delight, you will need to have proven project management & planning skills, extreme attention to detail, experiential technology understanding & ability to communicate well both verbally & in written form while servicing the existing clients. You will need to be solution oriented, an effective negotiator and an excellent communicator in working with clients, agency partners and supply chain vendors, as well as with a small knit internal team. The ideal candidate will be a self-starter with a passion for crafting creative experiences for brands and committed towards providing superior customer service with a high level of ownership. You will be required to demonstrate leadership skills through building teams, driving key process metrics, creating superlative work culture, bringing strong customer focus and leading the company to exponential growth. The role reports to the AVP-BD & CS.

Responsibilities:

1. Client servicing & Business Development: Identifying and networking to generate business from the existing accounts, achieving profitability. Proactively following up with existing clients to get briefs for events that would have happened in the previous years. Mapping needs of new brands/clients & generate business from them Meet the client to understand the brief and expectation on the event. Collaborate with the internal team-concept, design, production & tech for crafting the experience. Present the creative solution to client & negotiate on the terms.

2. Event execution & Operations: Coordinate with all stakeholders involved in the event to ensure the delivery of creatives, art work, set design and all other elements of the event. Lead the running of the show/show flow. Oversee the overall production quality of the event. Ensure closure of payment advice (PA) in co-ordination with production & Invoicing through finance. Ensure all Weekly Reports, HOD Meeting Reports are sent to Head of Department Collection of payment from clients for events executed

Job Types: Full-time, Permanent

Pay: ₹300, ₹800,000.00 per year

Benefits:

• Cell phone reimbursement
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund
• Work from home

Work Location: In person

Social Media Manager – Bengaluru Location

Experience
: 2+ Years

Salary
: Approx. ₹45,000 per month

About the Role

We are seeking a skilled
Social Media Manager
with strong digital marketing expertise to manage social media strategies, handle international client communication, and coordinate with internal teams – all while working remotely.

Key Responsibilities

• Develop, implement, and manage social media strategies aligned with business objectives.
• Handle and communicate effectively with Kannada
  -speaking clients
  , providing top-tier service and relationship management.
• Manage and coordinate internal teams communicating in
  Malyalam
  ensuring smooth workflow and timely execution of tasks.
• Create and publish engaging content across social media platforms (Facebook, Instagram, LinkedIn, Twitter, etc.).
• Monitor industry trends, analyze performance metrics, and optimize campaigns to maximize engagement and ROI.
• Collaborate with creative, content, and marketing teams to deliver integrated digital marketing campaigns.
• Stay up-to-date with digital marketing trends, tools, and best practices.

Required Skills & Experience

• 2+ years of experience as a
  Social Media Manager
  or in a similar
  Digital Marketing role
  .
• Proven expertise in social media content creation, strategy development, and community management.
• Experience handling
  international clients (Canada-speaking clients preferred)
  .
• Ability to manage and communicate effectively with internal teams (based in Miami).
• Strong analytical skills for campaign tracking and performance optimization.
• Excellent communication skills in English (written & verbal).
• Familiarity with tools like Google Analytics, Facebook Ads Manager, Hootsuite, Buffer, etc.

Perks

• Fully remote role with flexible working hours.
• Work with international clients and global internal teams.
• Career growth in social media and digital marketing fields.

Apply Now if You Are Passionate About Social Media Management, Digital Marketing, and International Client Servicing

• SocialMediaManager
  
• DigitalMarketing
  
• SocialMediaStrategy
  
• ContentMarketing
  
• InternationalClients
  
• kannada Clients
  
• Malyalam Team
  
• DigitalCampaigns
  
• MarketingJobs
  
• SocialMediaExpert
  
• ClientManagement
  
• ContentCreation
  
• MarketingCareer
  

About the role: This is a full-time, on-site role as a Client Servicing Executive located in Bengaluru. As a Client Servicing Executive at AdCrest, you will be responsible for building and maintaining strong client relationships, understanding their needs and ensuring the successful execution of advertising campaigns. The Client Servicing Executive will act as a bridge between clients and internal teams.

Key responsibilities:

Develop and nurture strong, long-lasting client relationships by understanding their business goals and objectives.

Act as the primary point of contact for clients, addressing their inquiries, concerns, and requests in a timely and professional manner.

Collaborate with clients to gather campaign requirements, objectives, and preferences, translating them into clear briefs for the creative and production teams.

Work closely with internal teams such as creative, design, copywriting, and production, ensuring that client expectations are met and campaigns are executed flawlessly.

Present campaign proposals, strategies, and creative concepts to clients, incorporating feedback and making necessary adjustments to align with their vision.

Monitor the progress of ongoing campaigns, tracking key performance metrics and providing regular updates to clients.

Proactively identify opportunities for upselling and cross-selling additional services to existing clients based on their evolving needs and industry trends.

Stay up-to-date with industry trends, competitive landscape, and emerging technologies to provide clients with strategic insights and recommendations.

Manage project timelines, budgets, and resources, ensuring that campaigns are delivered on time and within budget constraints.

Address any issues or challenges that arise during campaign execution, finding effective solutions and maintaining client satisfaction.

Prepare and deliver regular performance reports to clients, highlighting the impact and results of their advertising campaigns.

Participate in client presentations, industry events, and networking activities to enhance the company's reputation and client base.

Specification:

Qualification:
Bachelor's or Master's degree in Marketing, Business, Communications, or a related field
Experience:
0.6months - 2yrs Client service (Advertising agency experience is an added advantage)

Salary:
Up to 4lpa Location: JP Nagar, Bangalore

Experience:

·   Number of years: 0-1 years

·   Role/experience: Account Executive (Client Servicing)

·   Education: Graduate in Business Management/ Marketing/ Mass Communication or a related field required.

Skills and requirements:

·   Excellent communication skills (written and spoken English)

·   Time management skills

·   Ability to multi-task

·   Collaborative skills

·   Digital skills You will be the primary driver of your accounts/clients.

In this role, you will need to meet the following expectations-

• Act as the primary point of contact with the client
• Assists in the daily operations of client projects internally
• Be the interface between the client and all the internal departments at the firm (creative/ design/ digital/ e-commerce)
• Responsible for client meetings, briefing, presentation, retention of clients, developing and maintaining relationships with multiple points of contact at the client's organization, enabling them to understand and address their complete needs
• Market/ Category research and analysis; Build knowledge about the client's industry with regular research and provide strategic inputs to move the client ahead of the curve
• Manage execution of marketing campaigns
• Contribute to the development and evaluation of marketing communication, plans tactics, and creative ideas

Company Description

At Marketplace Company, we're more than just jobs – we're a full-stack platform creating an ecosystem for gig worker success. Our offerings include steady work, upskilling opportunities, convenient housing, affordable nutritious meals, and vital financial services designed to help workers save ₹10,000 monthly. This integrated support improves retention and reduces costs for our enterprise partners. We're building the infrastructure for a thriving, formal workforce across India.

Role Description

This is a full-time on-site role for a Client Services Representative, located in Mumbai. The Client Services Representative will handle day-to-day tasks such as interacting with clients to ensure customer satisfaction, addressing and resolving client issues, and maintaining positive relationships. Additional responsibilities include providing support related to financial services and ensuring the highest level of customer service.

Qualifications

• Experience in Client Services and Customer Service
• Strong Communication skills
• Ability to ensure Customer Satisfaction
• Basic understanding of Finance
• Excellent interpersonal skills and ability to work in a team
• Problem-solving skills and ability to handle stressful situations
• Prior experience in a relevant field is a plus