53 Customer Service Representatives jobs in Coimbatore
Client Services Co-ordinator
Posted today
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Job Description
Job Responsibilities:
- Maintaining solid relationships with clients through the provision of exceptional after-sales service.
- Identifying various ways to overcome clients' critique of company products.
- Maintaining and updating an accurate record of all existing and potential clients.
- Responding to client inquiries in a very timely and professional manner.
- Heading training seminars/ programs to enable client education to fully utilize product features and benefits.
- Ensuring that the terms of sale are entered correctly into the client database
Skills Required:
- Previous hands on experience on customer relationship management.
- Excellent communication ( both oral and written) skills with expert-level fluency in English. - Ability to manage complex client situation. - Have good relationship building and networking skills. - Ability to handle work under pressure and meeting deadlines. - Tele Calling
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹10,000.00 - ₹13,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Saibaba Colony, Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
**Speak with the employer**
+91
Call Center Executive
Posted today
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Job Description
73581 02899
**Job Types**: Full-time, Fresher, Part-time
**Salary**: ₹12,000.00 - ₹14,000.00 per month
**Benefits**:
- Commuter assistance
- Flexible schedule
- Leave encashment
Schedule:
- Evening shift
- Morning shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Yearly bonus
**Education**:
- Bachelor's (preferred)
Work Location: In person
Call Center Executive
Posted today
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Job Description
Flexible timing
Min exp in product sales knowledge
call:
Job Location : RS puram, Coimbatore.
**Job Types**: Full-time, Fresher
Pay: ₹10,000.00 - ₹15,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
Work Location: In person
**Speak with the employer**
+91
Client Partner - Non-Clinical Documentation Services
Posted today
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Job Description
Process non-clinical transactions with a high degree of accuracy
The process involves viewing documents on the screen, identifying, and capture of the right information on the right fields. The document types include prescriptions, lab reports, and imaging documents.
To be considered for this position, applicants need to meet the following qualification criteria:
Graduates in any non-engineering courses. People who have completed a 3-year diploma course may also apply
Basic typing (20 WPM) and good communication skills
Willingness to work in different shift
Preference will be given to healthcare BPO professionals with experience in non-voice processes, good typing, and interpersonal skills, along with a good overall performance track record
We are also hiring fresh graduates as Assistant Client Partners.
Customer Support
Posted today
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Job Description
Company Overview
TeachEdison is an innovative Education Technology company dedicated to developing high performance software solutions for educators. Our flagship product, EdisonOS, is a comprehensive operating system designed for the knowledge commerce industry. With a dynamic team of 11-50 employees, TeachEdison aims to enhance the educational experience through cutting-edge technology. Headquartered in Bangalore, we are committed to driving success in the software development industry.
Job Overview
We are seeking a dedicated Junior Customer Support professional to join our team in Coimbatore. The role requires 1 to 3 years of relevant work experience in customer support and is a full-time position. As a Junior Customer Support representative, you will be the first point of contact for our clients, ensuring they receive exceptional service and support for our products.
Qualifications and Skills
- Excellent verbal and written communication skills, adaptable to different customer situations.
- Active Listening (Mandatory skill) to effectively understand customer needs and issues.
- Strong problem-solving skills, with the ability to think quickly and provide appropriate solutions.
- Conflict Resolution (Mandatory skill) capabilities to handle challenging situations calmly and effectively.
- Proficiency in using customer support software and tools to record and manage customer interactions efficiently.
- Communication (Mandatory skill) skills to explain complex technical concepts in simple terms to non-technical users.
- A detail-oriented mindset, ensuring accuracy in logging and resolving customer issues.
- An empathetic approach to customer service, understanding the importance of building positive relationships.
Roles and Responsibilities
- Serve as the first point of contact for customers seeking assistance with product-related inquiries and issues.
- Identify and assess customers needs to achieve satisfaction, providing timely and accurate information.
- Handle customer complaints by providing appropriate solutions and alternatives promptly.
- Follow up with customers to ensure their technical issues are fully resolved.
- Maintain detailed records of customer interactions and process customer accounts using support system tools.
- Collaborate with internal teams to share insights and ensure continuous product improvement.
- Stay updated with industry knowledge to provide the best possible service to customers.
- Ensure customer feedback is captured and reported to improve the overall customer experience.
Customer Support
Posted today
Job Viewed
Job Description
**Salary**: ₹9,000.00 - ₹10,000.00 per month
Schedule:
- Day shift
**Education**:
- Diploma (preferred)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (preferred)
**Speak with the employer**
+91-XXX
Customer Support
Posted today
Job Viewed
Job Description
**Customer Service Responsibilities list**:
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
**Requiremts and skills**
- Proven customer support experience or experience as a Client Service Representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- High school diploma
**Job Types**: Full-time, Permanent, Fresher
Schedule:
- Day shift
- Morning shift
- Weekend availability
**Education**:
- Higher Secondary(12th Pass) (preferred)
Work Location: In person
**Speak with the employer**
+91
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Customer Support
Posted 7 days ago
Job Viewed
Job Description
Company Overview
TeachEdison is an innovative Education Technology company dedicated to developing high performance software solutions for educators. Our flagship product, EdisonOS, is a comprehensive operating system designed for the knowledge commerce industry. With a dynamic team of 11-50 employees, TeachEdison aims to enhance the educational experience through cutting-edge technology. Headquartered in Bangalore, we are committed to driving success in the software development industry.
Job Overview
We are seeking a dedicated Junior Customer Support professional to join our team in Coimbatore. The role requires 1 to 3 years of relevant work experience in customer support and is a full-time position. As a Junior Customer Support representative, you will be the first point of contact for our clients, ensuring they receive exceptional service and support for our products.
Qualifications and Skills
- Excellent verbal and written communication skills, adaptable to different customer situations.
- Active Listening (Mandatory skill) to effectively understand customer needs and issues.
- Strong problem-solving skills, with the ability to think quickly and provide appropriate solutions.
- Conflict Resolution (Mandatory skill) capabilities to handle challenging situations calmly and effectively.
- Proficiency in using customer support software and tools to record and manage customer interactions efficiently.
- Communication (Mandatory skill) skills to explain complex technical concepts in simple terms to non-technical users.
- A detail-oriented mindset, ensuring accuracy in logging and resolving customer issues.
- An empathetic approach to customer service, understanding the importance of building positive relationships.
Roles and Responsibilities
- Serve as the first point of contact for customers seeking assistance with product-related inquiries and issues.
- Identify and assess customers needs to achieve satisfaction, providing timely and accurate information.
- Handle customer complaints by providing appropriate solutions and alternatives promptly.
- Follow up with customers to ensure their technical issues are fully resolved.
- Maintain detailed records of customer interactions and process customer accounts using support system tools.
- Collaborate with internal teams to share insights and ensure continuous product improvement.
- Stay updated with industry knowledge to provide the best possible service to customers.
- Ensure customer feedback is captured and reported to improve the overall customer experience.