19 Customer Service Representatives jobs in Jalandhar

A call center executive in immigration services needs excellent communication and interpersonal skills, basic computer and CRM proficiency, and a strong customer-centric approach. Key responsibilities include providing information on visa processes, managing client inquiries, scheduling appointments, and maintaining client records. While a high school diploma is often the minimum educational requirement, prior customer service experience is highly beneficial, and a background in immigration is a significant advantage.

Job Type: Full-time

Pay: ₹10, ₹20,000.00 per month

Benefits:

• Cell phone reimbursement

Language:

• Hindi (Preferred)

Work Location: In person

Speak with the employer

Here's a look at all the key responsibilities:

• Handle customer complaints, provide appropriate solutions and alternatives within the time limits.
• Provide accurate, valid and complete information by using the right methods/tools.
• Take ownership of customer issues.
• Escalate unresolved issues to relevant internal teams.
• Follow communication procedures, guidelines and policies.
• Take the extra mile to engage customers.
• Follow policies of the company.
• Collect prompt and accurate customer feedback.
• Use software and platforms correctly.

Requirements and Skills:

• Educational degree - Any Bachelors level (mandatory)
• Customer service experience preferred 1 year. Freshers with exceptional communication skills and willingness to learn can also be considered.
• Candidates must be flexible and able to work For 6 Days , holidays and weekends.
• Have a strong handle of the English language and excellent written communication skills.

What we offer

• Full-time position after successful completion of the 3-month contract.

Work Location: At Office in Jalandhar

Job Types: Full-time, Fresher

Pay: ₹12, ₹20,000.00 per month

Work Location: In person

Speak with the employer

WE ARE HIRING: Customer Support Executive

Cockatoo Sports Pvt. Ltd. is transforming the fitness landscape in India, inspiring individuals to “Make a Move” toward healthier, more active lifestyles. We’re on the lookout for a Customer Support Executive who is passionate about helping others and committed to delivering an exceptional customer experience.

Location:

On-site – Jalandhar, Punjab (Candidates from Jalandhar or those willing to relocate are encouraged to apply).

Responsibilities

• Handle incoming calls, emails, and chat support to assist customers with product information, order status, and general queries.

We are looking for a passionate and customer-focused candidate to provide high-quality and solutions-driven support to our customers. The ideal candidate will be responsible for ensuring excellent level of customer satisfaction and maintaining positive relationships with our customers

Key Responsibilities:-

• Respond to customer questions and issues via phone, email, chat, or other channels.
• Manage post-sales support including order tracking, installation updates, service requests, and warranty queries and maintain thorough record.
• Provide excellent guidance to the customers regarding product usage, maintenance, and warranty terms.
• Follow up with customers to make sure their issue is fully resolved and they're satisfied with the support.

Requirements:-

• Bachelor's degree in any discipline.
• Freshers are also welcome.
• Excellent communication skills
• Proficiency in MS Office and CRM tools.
• Good organizational and problem-solving skills.

Job Type: Full-time

Benefits:

• Cell phone reimbursement
• Provident Fund

Work Location: In person

Speak with the employer

WE ARE HIRING: Customer Support Executive

Cockatoo Sports Pvt. Ltd. is transforming the fitness landscape in India, inspiring individuals to
"Make a Move"
toward healthier, more active lifestyles. We're on the lookout for a
Customer Support Executive
who is passionate about helping others and committed to delivering an exceptional customer experience.

Location:

On-site
– Jalandhar, Punjab (Candidates from Jalandhar or those willing to relocate are encouraged to apply).

Responsibilities

• Handle incoming calls, emails, and chat support to assist customers with product information, order status, and general queries.
• Address and resolve customer complaints with professionalism and efficiency.
• Guide customers on product usage and troubleshoot issues in a timely manner.

What We're Looking For

• Based in or willing to relocate to
  Jalandhar, Punjab
  .
• Excellent communication skills in
  English & Hindi
  .
• A
  customer-first
  attitude with strong
  problem-solving
  skills.
• Prior experience in
  customer support
  and knowledge of
  CRM tools
  is a plus.
• FRESHERS
  are also welcome

Why Join Cockatoo?

• Competitive salary.
• Work with one of India's leading
  fitness brands
  .
• Friendly, dynamic, and collaborative work environment.
• Opportunity to grow with a fast-evolving brand in the health & wellness industry.

How to Apply

Send your updated
resume
to hr

WE ARE HIRING: Customer Support Executive

Cockatoo Sports Pvt. Ltd. is transforming the fitness landscape in India, inspiring individuals to “Make a Move” toward healthier, more active lifestyles. We’re on the lookout for a Customer Support Executive who is passionate about helping others and committed to delivering an exceptional customer experience.

Location:

On-site – Jalandhar, Punjab (Candidates from Jalandhar or those willing to relocate are encouraged to apply).

Responsibilities

• Handle incoming calls, emails, and chat support to assist customers with product information, order status, and general queries.

WE ARE HIRING: Customer Support Executive

Cockatoo Sports Pvt. Ltd. is transforming the fitness landscape in India, inspiring individuals to “Make a Move” toward healthier, more active lifestyles. We’re on the lookout for a Customer Support Executive who is passionate about helping others and committed to delivering an exceptional customer experience.

Location:

On-site – Jalandhar, Punjab (Candidates from Jalandhar or those willing to relocate are encouraged to apply).

Responsibilities

• Handle incoming calls, emails, and chat support to assist customers with product information, order status, and general queries.

Identify target areas for prospective business

Pre-screen customer segments as per the organization norms

Ensure the number of log in along with disbursement

Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements

Execute sales promotion activities to build customer interest in the TCFSL brand

Build strong client relationships both internally and externally and build a strong brand identification with potential customers.

Ensure vendor empanelment and develop relationships with new vendors.

Develop strong distribution channels

Ensure compliance to all Audit / RBI regulations.