2 Customer Service jobs in Chengannur
Customer Care Executive(CCE) Trainer-Koyilandi
Posted 355 days ago
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Job Description
Domain - Skill Development
Location : Koyilandy
Salary: Negotiable
Qualification & Experience : Any Diploma / Graduate with minimum 2-3 year as a CCE/ CRM / ITES Trainer
Job Description:
Take care of End to end development of candidate over the subject
Keep record of daily class attendance & monitor class progress
Conduct theory & practice sessions along with field visits
Submit all reports timely to center head and HO
communicate timely with center manager and HO
Effective delivery of training both theoretical and practical.
Ensuring the 100% attendance of the batch
Ensuring the optimum number of passing percentage
Taking effective participation in placement.
Guide mobilizers for the right candidate.
RequirementsProfile of a desired candidate :
Skill India Project(PMKVY or DDUGKY) TRAINING EXPERIENCE PREFERABLE FIRST. Call center employee,customer care employee can applicable,if they are ready to train to students. Excellent communication and presentation skills.Knowledge and ability to use different training methodologies alignedwith the profilePresentable, Motivator.Good people management and interpersonal skillsExtensive knowledge of learning principles and modern training techniquesAn ability to manage the full training cycle.Benefits Salary +Incentive If interested, please apply with your updated resume @ or contact atBe The First To Know
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