6 Customer Service jobs in Narela

About the Role:

As a Customer Care Executive at Dentalkart, you will be the primary point of contact for our customers — dental professionals and clinics. You will handle their queries, resolve issues, and ensure a smooth post-purchase experience. This role demands strong communication skills, empathy, and a proactive approach to customer satisfaction.

Key Responsibilities:

• Handle inbound and outbound customer calls, emails, and chats to resolve queries effectively.
• Manage escalations with professionalism and ensure timely resolution.
• Collaborate with internal teams such as Operations, Logistics, and Sales to resolve order- or delivery-related issues.
• Maintain accurate records of customer interactions using CRM tools.
• Ensure high levels of customer satisfaction through prompt and courteous service.
• Identify customer pain points and suggest process improvements.
• Meet daily/weekly targets for response time, resolution rate, and customer feedback.

Must-Have Knowledge, Skills & Abilities:

• Strong customer experience knowledge from an E-commerce or Logistics-driven organization .
• Proven ability in escalation handling via calls and professional communication.
• Excellent presentation and communication skills (verbal & written).
• High attention to detail and ability to work cross-functionally with different teams.
• Strong multi-tasking and time management skills.
• Empathy and a strong customer-first attitude .
• Familiarity with CRM tools such as Zoho, Salesforce, or Freshdesk is a plus.

Why Join Dentalkart:

• Opportunity to work with India’s fastest-growing dental e-commerce platform.
• Supportive, innovative, and growth-driven environment.
• Competitive salary, incentives, and employee benefits.

Profile - Lead Verification

Location - Rohini West, Delhi

Working Days - 6 Days working

Shift Timings - 9:30 Pm to 6:30 Pm

Contact Details -

Role Overview:

As a Lead Verification Specialist, you will play a crucial role in ensuring the accuracy and quality of potential leads. You will be responsible for verifying customer information, qualifying leads, and coordinating with the sales and counseling teams to enhance the efficiency of the conversion process.

 Key Responsibilities:

• Conduct outbound calls to potential customers using the provided data.

• Gather additional customer information and assess their interest in Aimlay’s products an

and services.

• Verify and analyze incoming leads for accuracy and relevance.

• Ensure all lead data is accurate and aligned with company standards.

  • Work closely with the Sales Team to allocate qualified leads to the appropriate counselors.

 • Maintain detailed records of interactions and update the database accordingly.

 Required Skills & Qualifications:

 • Excellent communication skills in English (both verbal and written).

• Strong attention to detail and ability to analyze lead quality effectively.

• Ability to handle a high volume of calls while maintaining professionalism.

Education : Any Graduate.

Why Join Aimlay?

 • Opportunity to work in a fast-growing education sector and contribute to career transformations.

 • Collaborative and supportive work environment.

• Growth opportunities within the company.

How to Apply?

Please share CV / referral to   

Company Overview

At Aertrip, travel transcends being a mere opportunity, evolving into a treasured feeling we embed in our customers since 2012. Renowned for creating seamless and gratifying travel experiences, we blend transparency and value, enriching your journeys. Based in Mumbai, Aertrip stands out for quality, trust, and excellence in service, supported by a diverse operational presence and a dynamic network of partners within the travel industry.

Job Title

Customer Support & Operations Executive (Fresher)

Location

Ghitorni, Delhi

Industry

Travel & Tourism

Employment Type

Full-Time

Job Summary

We are looking for enthusiastic and customer-focused individuals who have recently completed a Diploma in Travel & Tourism (or equivalent) to join our team. This role is ideal for freshers who want to build a career in customer support and travel operations.

Roles and Responsibilities

• Handle customer inquiries via phone, email, and chat professionally and efficiently.
• Assist in booking flights, hotels, tours, and other travel services.
• Coordinate with suppliers, vendors, and internal teams to ensure timely service delivery.
• Support customers before, during, and after their travel with necessary updates or issue resolutions.
• Maintain accurate records of customer interactions and transactions.
• Learn and use travel software and CRM tools as part of daily operations.
• Ensure customer satisfaction and maintain quality service standards.

Qualifications and Skills

• Completed Diploma in Travel & Tourism / Travel Agency Management or related field.
• Strong communication skills in English (and regional languages, if applicable).
• Basic knowledge of travel products, destinations, and booking procedures.
• Good interpersonal skills and a customer-first attitude.
• Willingness to learn and grow in the travel industry.
• Proficiency in Microsoft Office and basic internet tools.

Preferred (But Not Mandatory)

• Internship experience in any travel agency or hospitality service.
• Knowledge of any GDS (e.g., Amadeus, Galileo) or travel CRM is a plus.

What We Offer

• On-the-job training and mentorship.
• Friendly and supportive team environment.
• Opportunity to grow into specialized roles in travel operations or sales.
• Travel discounts and incentives.

Position: Customer Support Executive

Join our fast-growing team at Xcool , an innovative online platform revolutionizing how people learn music and the performing arts. Be a key player in building scalable solutions that impact students and teachers globally.

Responsibilities:

1. Once students have booked their online classes, the CSE will assist them in onboarding on the platform and getting started wtih their classes

2. Engage with students and teachers on on-going basis to ensure that classes are conducted smoothly

3. Handle any scheduling issues.

4. Maintain communication with students throughout and encourage renewals

5. Regularly updating all the required reports

6. Handling new leads calls /follow up calls as & when required.

7. Work closely with internal teams (operations/ tech) to ensure a smooth experience for students & teachers

Requirements:

1. Strong proficiency in spoken and written English, Telugu, Tamil

2. Comfortable working in rotational shifts, including night shifts, to accommodate US-based customers

3. Excellent communication and interpersonal skills for customer engagement across multiple channels

4. Ability to understand customer needs, collaborate with the management team, and successfully close bookings

5. Prior experience in online education, especially in music, is a valuable asset

Corporate BPO -Hiring for Multiple Location for multiple International BPOs under one roof for various Voice-based Processes, including:

Customer Service

Sales (Technical / Non technical)

Travel Process.

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Education: Graduate/ Undergraduate (Freshers /Experience)

Communication: Excellent spoken English is a must.

Location: . Gurgaon (F2F / Virtual Round)/ Bangalore (F2 F) & Mumbai (Virtual / F2 F)/Chennai (Virtual round ) / Hyderabad (F2F)

Availability: Looking for immediate joiners.

3 Rounds of Interview

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What We Offer:

Competitive salary up to 10 LPA based on experience.

5-day work week(Rotational Shift & Rotational Off)

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To Apply: Call or WhatsApp --For info

Contact - Hr

Marry @

Kindly share your resume -

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