104 Customer Service jobs in Punjab

Position-Customer Service Representative

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.

About the Role

The role involves engaging with customers and ensuring their needs are met effectively.

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Qualifications

• Fresher and experience both can apply
• 12th or grad both can apply
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work

Required Skills

Excellent communication skills and customer service orientation.

Preferred Skills

Experience in a customer service role is a plus.

Pay range and compensation package

Salary-33k. Allowance and benefits are excluded. Cabs provided for girls. Rotational shift.

Equal Opportunity Statement

Employee centric company with equality of caste, religion, and gender.

Interview Address

Bestech Business Tower A Ground Floor Sector 66 Phase 11 Mohali. For more information, please call Hr Deepak-

Career Growth

Career growth within 9 months.

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Join Our International E-Commerce Chat Support Team as a Customer Support Executive (Chat Process).

Location-

Mohali ( Work from Office )

Responsibilities

• Excellent communication skills in English.
• Both Freshers and Experienced candidates can apply
• Graduates and Undergraduates are welcome
• Immediate Joiners Preferred

Qualifications

• Graduates and Undergraduates are welcome

Required Skills

• Excellent communication skills in English.

Preferred Skills

• Both Freshers and Experienced candidates can apply
• Immediate Joiners Preferred

Pay range and compensation package

Salary: Up to ₹31000

Position-Customer Service Representative

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.

About the Role

The role involves engaging with customers and ensuring their needs are met effectively.

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Qualifications

• Fresher and experience both can apply
• 12th or grad both can apply
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work

Required Skills

Excellent communication skills and customer service orientation.

Preferred Skills

Experience in a customer service role is a plus.

Pay range and compensation package

Salary-33k. Allowance and benefits are excluded. Cabs provided for girls. Rotational shift.

Equal Opportunity Statement

Employee centric company with equality of caste, religion, and gender.

Interview Address

Bestech Business Tower A Ground Floor Sector 66 Phase 11 Mohali. For more information, please call Hr Deepak-

Career Growth

Career growth within 9 months.

Responsibilities:

• Guiding members through their journey with 1 Finance from downloading the application to executing the personal finance advisory plan
• Educating members on our tools and features to enhance adoption and retention
• Attending to issues faced during the member lifecycle
• Support members via the in-app chat service, emails and over the phone throughout the member journey
• Resolve both routine and complex enquiries in a thorough and expeditious manner, escalating to appropriate teams and individuals as required
• Address member complaints in a compassionate and patient manner
• Strive to achieve high member satisfaction by going above and beyond and delivering a ‘WOW’ member experience every time
• Motivate and encourage members across the member journey to maximize member satisfaction
• Collaborating with the rest of the team on new member-centric initiative
• Proactively review the user journey, find and work upon areas of improvement

Skills:

• Excellent written and verbal communication skills
• Collaborative and result oriented
• Structured approach of thinking and execution
• Strong sense of service orientation and solution driven approach

Responsibilities:

• Guiding members through their journey with 1 Finance from downloading the application to executing the personal finance advisory plan
• Educating members on our tools and features to enhance adoption and retention
• Attending to issues faced during the member lifecycle
• Support members via the in-app chat service, emails and over the phone throughout the member journey
• Resolve both routine and complex enquiries in a thorough and expeditious manner, escalating to appropriate teams and individuals as required
• Address member complaints in a compassionate and patient manner
• Strive to achieve high member satisfaction by going above and beyond and delivering a ‘WOW’ member experience every time
• Motivate and encourage members across the member journey to maximize member satisfaction
• Collaborating with the rest of the team on new member-centric initiative
• Proactively review the user journey, find and work upon areas of improvement

Skills:

• Excellent written and verbal communication skills
• Collaborative and result oriented
• Structured approach of thinking and execution
• Strong sense of service orientation and solution driven approach