344 Customer Service jobs in Punjab
Customer Service Representative
Posted 4 days ago
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Job Description
Customer Service Representative
Posted 4 days ago
Job Viewed
Job Description
Company Description
MO BY MEET is a premium clothing brand dedicated to offering day-to-day wear crafted from organic and sustainable fabrics . Designed for the modern, conscious consumer, our collections blend timeless style with eco-friendly practices, ensuring comfort without compromising on ethics. Every piece reflects our commitment to quality, sustainability, and mindful living — making everyday fashion a responsible choice.
Role Description
This is a full-time on-site role for a Customer Service Representative located in Ludhiana. The Customer Service Representative will handle day-to-day customer support tasks, manage customer inquiries and complaints, strive to enhance customer satisfaction, and ensure a positive customer experience. The representative will interact with customers via phone, email, and in-person, providing timely and effective solutions to their issues.
Qualifications
- Skills in Customer Service, Customer Support, and Customer Experience
- Experience in enhancing Customer Satisfaction
- Excellent communication and interpersonal skills
- Ability to manage multiple tasks efficiently
- Strong problem-solving skills and a proactive attitude
- High School diploma or equivalent; a degree in a related field is a plus
- Previous experience in customer service roles is beneficial
Customer Service Representative
Posted today
Job Viewed
Job Description
Cockatoo Fitness is on the lookout for a Customer Support Executive to be the voice of the brand. If you're someone who loves helping people, knows your way around a spreadsheet, and can write a crisp email – this might be your spot!
Location: Jalandhar, Punjab (Onsite only)
Type: Full-time
Experience: Freshers are welcome!
What You'll Need:
Good command over English and Hindi (spoken & written)
Basic to intermediate Excel skills
Understanding of email writing and customer communication
A positive attitude and willingness to learn
Why Join Us?
At Cockatoo Fitness, we’re among the top fitness brands in India. You'll be part of a growing, high-energy team where your work makes a real impact.
Send your resume to
Customer Service Representative
Posted today
Job Viewed
Job Description
MO BY MEET is a premium clothing brand dedicated to offering day-to-day wear crafted from organic and sustainable fabrics . Designed for the modern, conscious consumer, our collections blend timeless style with eco-friendly practices, ensuring comfort without compromising on ethics. Every piece reflects our commitment to quality, sustainability, and mindful living — making everyday fashion a responsible choice.
Role Description
This is a full-time on-site role for a Customer Service Representative located in Ludhiana. The Customer Service Representative will handle day-to-day customer support tasks, manage customer inquiries and complaints, strive to enhance customer satisfaction, and ensure a positive customer experience. The representative will interact with customers via phone, email, and in-person, providing timely and effective solutions to their issues.
Qualifications
Skills in Customer Service, Customer Support, and Customer Experience
Experience in enhancing Customer Satisfaction
Excellent communication and interpersonal skills
Ability to manage multiple tasks efficiently
Strong problem-solving skills and a proactive attitude
High School diploma or equivalent; a degree in a related field is a plus
Previous experience in customer service roles is beneficial
Customer Service Representative
Posted today
Job Viewed
Job Description
Company Description
MO BY MEET is a premium clothing brand dedicated to offering day-to-day wear crafted from organic and sustainable fabrics . Designed for the modern, conscious consumer, our collections blend timeless style with eco-friendly practices, ensuring comfort without compromising on ethics. Every piece reflects our commitment to quality, sustainability, and mindful living — making everyday fashion a responsible choice.
Role Description
This is a full-time on-site role for a Customer Service Representative located in Ludhiana. The Customer Service Representative will handle day-to-day customer support tasks, manage customer inquiries and complaints, strive to enhance customer satisfaction, and ensure a positive customer experience. The representative will interact with customers via phone, email, and in-person, providing timely and effective solutions to their issues.
Qualifications
- Skills in Customer Service, Customer Support, and Customer Experience
- Experience in enhancing Customer Satisfaction
- Excellent communication and interpersonal skills
- Ability to manage multiple tasks efficiently
- Strong problem-solving skills and a proactive attitude
- High School diploma or equivalent; a degree in a related field is a plus
- Previous experience in customer service roles is beneficial
Customer Service Representative
Posted today
Job Viewed
Job Description
Customer Service Representative
Posted today
Job Viewed
Job Description
Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.
We are looking for dynamic individuals with a passion for helping people to join our team. We are entrepreneurial-minded organization that welcomes and support individual ideas and strategies.
Responsibilities:
- Coordinate and plan with department peers to effectively and efficiently dispatch the company’s resources
- Should have worked on Fleet Manager, DAT, Load Link, Open Load Boards
- Communicate specific freight requirements and procedures to drivers
- Handle customer inquiries in a timely, professional manner
- Update customer web portals with up-to-date load information
- Monitor and update shipment statuses on the company’s internal applications
- Analyze resource utilization and generate reports as needed
Requirements
- 1+ years of trucking industry and/or dispatch experience is an asset
- Freshers with excellent verbal and written communication
- Demonstrated ability to manage high-stress situations calmly and effectively
- Demonstrated ability to actively manage multiple, concurrent projects
- Knowledge of Department of Transportation (DOT) rules and regulations preferred
- Positive attitude with good people skills
- Good command of MS Office (Excel and Word) with an ability to quickly learn new software
Benefits
Benefits
- Competitive Salary
- Career Growth
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Customer Service Representative
Posted today
Job Viewed
Job Description
Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.
We are looking for dynamic individuals with a passion for helping people to join our team. We are entrepreneurial-minded organization that welcomes and support individual ideas and strategies.
Responsibilities:
Requirements
Benefits
Benefits
Customer Service Representative
Posted today
Job Viewed
Job Description
We at LawSikho are seeking a dedicated & enthusiastic ‘Support Associate' to join our team.
Company website: ,
Key Responsibilities:
1. Respond promptly and effectively to student inquiries through various channels including email and phone.
2. Provide accurate information about courses, policies, and procedures. Maintain a high level of professionalism and empathy in all interactions with students.
3. Proactively reach out to students to understand and address their concerns. Monitor and evaluate student feedback and ratings to identify areas for improvement in the support process.
4. Proactively address and resolve student complaints and concerns. Focus on achieving high Customer Satisfaction (CSAT) scores.
5. Stay up-to-date with the company's course offerings, updates, and promotions. Continuously educate yourself about the online education industry and relevant trends.
6. Collaborate closely with the product team to address gaps based on student feedback. Maintain clear and effective communication with students, colleagues, and other teams within the company.
7. Provide regular updates to students about the status of their inquiries or issues. Conduct quality checks on interactions with students to ensure consistent service quality. Identify opportunities for process improvement and suggest solutions to enhance the support experience.
8. Efficiently manage workload and prioritize tasks to meet or exceed established service level agreements (SLAs) and response times.
9. Keep accurate records of student interactions, issues, and resolutions. Generate reports on support-related metrics, such as response times, resolution rates, and customer satisfaction scores.
10. Participate in ongoing training and development programs to enhance product knowledge and customer service skills. Share knowledge and best practices with fellow support agents. Collaborate with other support agents and cross-functional teams to ensure a seamless customer experience.
11. Provide insights and feedback to improve product features and user experience. Ensure adherence to company policies, guidelines, and industry regulations. Protect sensitive student information and maintain confidentiality.
12. Be prepared to handle crisis situations or service disruptions following established protocols and communication procedures.
Who can apply:
1. Candidates with minimum 1 year of experience.
Other requirements:
● Bachelor’s degree in business administration or relevant field (Undergraduates can also apply).
● A minimum of 1 to 2 years of proven experience in a customer support position.
● Excellent English communication (both written and spoken).
● Proficiency in Google Sheets and Docs and customer support software.
● Outstanding written and verbal communication skills.
● Good understanding of management practices and techniques.