230 Customer Service jobs in Punjab
Customer Service Representative
Posted today
Job Viewed
Job Description
Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today!
Position Purpose:
The Customer Service Representative (CSR) will provide outstanding service acting as the primary point of contact for customers regarding products and services related to client programs. Associates will provide callers with thorough service that builds relationships, resolves issues, and increases overall trust and satisfaction in client’s products and services.
Job Requirements:
• Professionally handle a high volume of incoming calls
• Thoroughly and efficiently gather customer information, assess and fulfill customer needs and educate customers where applicable regarding products and services listed above
• Ability to utilize and navigate multiple systems simultaneously
• Be dependable and meet all attendance requirements
• Resolve customer issues via one call resolution guidelines and/or escalated process
• Meet or exceed company and client performance metrics
• Maintain a balance between company policy and client benefit in decision making
• Continuously evaluate and identify opportunities to drive process improvements that positively impact our client and its customers
• Responsible for call disposition or compiling and generating reports as required
• Ability to accept and embrace changes within the current business environment
Qualifications:
• 1+ years of experience in customer service required ideally, in the health care industry, degree or appropriate education may be substituted for experience
• Stable work history
• Professional appearance
• Strong detail orientation and excellent communication/listening skills
• Ability to pass all skill assessments including demonstrated experience with Microsoft applications
• Bilingual (Spanish/English) skills a plus
• Demonstrated passion for excellence with respect to treating and caring for customers especially senior citizens
• Strong decision making and analytical abilities
• Ability to identify customer needs and clearly articulate products and services
• Schedule flexibility to include weekends, evenings, possible holidays and occasional overtime
• Highly developed sense of integrity and commitment to customer satisfaction
• Meet all attendance and dependability requirements
• Ability to type a minimum of 30 WPM
• Be a team player
If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.
Customer Service Representative
Posted 14 days ago
Job Viewed
Job Description
About the Company
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.
About the Role
The role involves engaging with customers and ensuring their needs are met effectively.
Responsibilities
- Communicate with customers via phone, email and chat
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
Qualifications
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
- Need to resolve technical queries related to Samsung home appliances
- Qualification: Btech, BCA, Bsc Computer Science, Diploma in Engineering
- Gujarati, English and Hindi language is required
Required Skills
- Excellent communication skills
- Technical troubleshooting abilities
Preferred Skills
- Experience in customer service
Pay range and compensation package
CTC-21 K
It is a Work from home job and fresher can also apply.
System Requirements
- i5 or above
- Windows 11 or above
- Wifi speed- 20 Mbps or above
- UPS or inverter required
- 8GB RAM or above
For more Information, please call Hr Alisha
Equal Opportunity Statement
We are committed to diversity and inclusivity in our hiring practices.
Customer Service Representative
Posted 14 days ago
Job Viewed
Job Description
About the Company
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.
About the Role
The role involves engaging with customers and ensuring their needs are met effectively.
Responsibilities
- Communicate with customers via phone, email and chat
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
Qualifications
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
- Need to resolve technical queries related to Samsung home appliances
- Qualification: Btech, BCA, Bsc Computer Science, Diploma in Engineering
- Gujarati, English and Hindi language is required
Required Skills
- Excellent communication skills
- Technical troubleshooting abilities
Preferred Skills
- Experience in customer service
Pay range and compensation package
CTC-21 K
It is a Work from home job and fresher can also apply.
System Requirements
- i5 or above
- Windows 11 or above
- Wifi speed- 20 Mbps or above
- UPS or inverter required
- 8GB RAM or above
For more Information, please call Hr Alisha
Equal Opportunity Statement
We are committed to diversity and inclusivity in our hiring practices.
Customer Service Representative
Posted 14 days ago
Job Viewed
Job Description
About the Company
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.
About the Role
The role involves engaging with customers and ensuring their needs are met effectively.
Responsibilities
- Communicate with customers via phone, email and chat
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
Qualifications
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
- Need to resolve technical queries related to Samsung home appliances
- Qualification: Btech, BCA, Bsc Computer Science, Diploma in Engineering
- Gujarati, English and Hindi language is required
Required Skills
- Excellent communication skills
- Technical troubleshooting abilities
Preferred Skills
- Experience in customer service
Pay range and compensation package
CTC-21 K
It is a Work from home job and fresher can also apply.
System Requirements
- i5 or above
- Windows 11 or above
- Wifi speed- 20 Mbps or above
- UPS or inverter required
- 8GB RAM or above
For more Information, please call Hr Alisha
Equal Opportunity Statement
We are committed to diversity and inclusivity in our hiring practices.
Customer Service Representative
Posted today
Job Viewed
Job Description
+91-XXX WhatsApp your resume).
**Job Types**: Full-time, Fresher
**Salary**: Up to ₹20,000.00 per month
Schedule:
- Fixed shift
- Night shift
- US shift
Supplemental Pay:
- Performance bonus
Ability to commute/relocate:
- Ludhiana, Punjab: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Customer Service Representative
Posted today
Job Viewed
Job Description
**Salary**: ₹8,856.73 - ₹12,547.83 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Speak with the employer**
Customer Service Representative
Posted today
Job Viewed
Job Description
Open Position:
Customer Service Representative
What You Need To Have:
- Fluency in English.
- Experience : 2-3 yrs
- Comfortable to Work in Night Shifts.
Role:
- Updating Follow up remarks in software
- Follow up the client & Providing assistance
- will be responsible for Outbound/Inbound calls from US
**Job Types**: Full-time, Permanent
**Salary**: ₹25,000.00 - ₹35,000.00 per month
**Benefits**:
- Paid sick time
- Paid time off
Schedule:
- Night shift
Supplemental pay types:
- Overtime pay
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 2 years (preferred)
**Language**:
- English (preferred)
**Speak with the employer**
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Customer Service Representative
Posted today
Job Viewed
Job Description
Open Position:
Customer Service Representative
What You Need To Have:
- Fluency in English.
- Experience : 2-3 yrs
- Comfortable to Work in Night Shifts.
Role:
- Updating Follow up remarks in software
- Follow up the client & Providing assistance
- will be responsible for Outbound/Inbound calls from US
**Job Types**: Full-time, Permanent
**Salary**: ₹25,000.00 - ₹35,000.00 per month
**Benefits**:
- Paid sick time
- Paid time off
Schedule:
- Night shift
Supplemental pay types:
- Overtime pay
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 2 years (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Punjabi (preferred)
**Speak with the employer**
Customer Service Representative
Posted today
Job Viewed
Job Description
Answering questions about products or the company.
Asking questions to understand customer requirements and close sales.
Handle inbound/outbound calls
**Experience**:
6 months to 1 year experience in tele sales and support calls
Ecommerce experience will be a plus
Can join immediately
**Salary**: ₹10,000.00 - ₹15,000.00 per month
**Benefits**:
- Paid sick time
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- tele sales: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
**Speak with the employer**