25 Customer Service jobs in Tirunelveli
Customer Service Representative
Posted 1 day ago
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Job Description
Company Description
GOODWILL WEALTH MANAGEMENT PVT LTD, founded in 2008, is India's leading commodity house and the largest distribution network, offering an extensive range of financial services and investment solutions. We are dedicated to providing top-notch service and comprehensive investment options tailored to our clients' needs.
Role Description
This is a full-time, on-site role for a Customer Service Representative, located in Tirunelveli. The Customer Service Representative will handle daily customer interactions, providing support and resolving inquiries to ensure customer satisfaction. Responsibilities include managing customer issues via phone, email, or in-person, maintaining a positive customer experience, and ensuring high standards of customer service.
Qualifications
- Customer Service, Customer Support, and Customer Service Representatives skills
- Ability to ensure Customer Satisfaction and deliver an excellent Customer Experience
- Excellent communication and interpersonal skills
- Problem-solving skills and attention to detail
- Experience in the financial services industry is a plus
- High school diploma or equivalent; college degree preferred
Customer Service Representative
Posted 1 day ago
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Job Description
Brand: Thyne (92.5 silver)
Location: Remote — India | Start: ASAP for soft launch on 18 Oct
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
Responsibilities
- Communicate with customers via phone, email and chat
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
Qualifications
- At least 0 - 3 years' of relevant work experience
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
Follow Thyne on Instagram for update : Instagram
Customer Service Representative
Posted 5 days ago
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Job Description
Job Title: International Customer Support Executive
Location: Gurgaon (Remote – Work From Home)
Shift: Rotational, including night shifts
Experience: 0–2 years | Freshers Welcome
Joining: Immediate
Role Overview: We’re looking for enthusiastic and customer-focused individuals to join our international support team. As a Customer Support Executive, you’ll handle voice/email/chat interactions with global customers, ensuring prompt resolution and a seamless experience.
Key Responsibilities:
- Manage inbound and outbound customer queries via voice/email/chat
- Provide accurate information and resolve issues with empathy and professionalism
- Maintain service quality and adhere to process guidelines
- Document interactions and escalate unresolved concerns when necessary
Requirements:
- Excellent verbal and written communication skills in English
- Ability to work in rotational shifts (including night shifts)
- Basic computer proficiency and typing skills
- Freshers with strong communication are encouraged to apply
- Must have a stable internet connection and quiet workspace
Customer Service Representative
Posted 7 days ago
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Job Description
Job Role : Customer Service Representative
Project Type: Contract
Location : Remote
Job Overview:
We are seeking domain experts to participate in a AI Training project .
Communicate clearly and confidently in English to resolve queries and concerns.
Prior experience in English voice process / international customer support is highly preferred.
Excellent communication skills in English (both verbal and written) with a neutral/global accent.
Strong active listening, empathy, and problem-solving skills.
Laptop/desktop with reliable Wi-Fi connection is mandatory .
Technical Requirements:
Candidates must have a high-quality webcam and microphone
Reliable fiber internet connection required (mobile network connections will not be accepted)
Interested candidates revert to
Customer Service Representative
Posted 18 days ago
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Job Description
Job Title: Customer Service & Online Listings Associate
Location: Remote (Work From Home)
Working Hours: 2:00 PM – 10:00 PM IST
Working Days: 6 days a week working
Holidays: US Public Holidays (Yearly 10)
Start Date: Immediate
Salary: As per industry standards
Experience: Minimum 1 year in a similar role
Role Overview:
We are looking for a proactive and detail-oriented Customer Service & Online Listings
Associate to support our US-based e-commerce operations. This is a full-time, remote role
focused on creating and managing online postings, handling customer communication, and
conducting research to support pricing and product accuracy. You’ll work closely with our
local sales team and play a key role in driving product visibility and customer satisfaction.
Key Responsibilities:
Advertising Postings
Create and manage product postings on platforms such as OfferUp, Facebook
Marketplace, Craigslist, and other relevant channels.
Regularly track sold items and remove or update postings accordingly.
Maintain communication with the local sales team to ensure accurate and up-to-date
postings.
Enhance existing postings by adding more complete information and optimizing for
customer engagement.
Customer Responses
Respond to inquiries via OfferUp, Facebook, Craigslist, internal emails, phone calls,
and voicemails.
Aim to respond within 24 hours to ensure timely and effective customer support.
Clarify questions and provide product-related details to facilitate smooth transactions.
Pricing & Item Research
Conduct detailed research on received inventory items to determine brand,
specifications, descriptions, and pricing benchmarks.
Recommend competitive pricing based on analysis.
Assist in preparing data for a seamless transition from item intake to Shopify uploads
and final advertising postings.
Requirements:
Minimum 1 year of experience in online postings, customer service, or e-commerce
operations.
Strong English communication skills—both written and verbal.
Highly organized, self-motivated, and capable of working independently during
designated hours.
Experience with online marketplaces and customer support platforms is an advantage.
If you have a background in customer interaction, enjoy working with product data, and are
looking for a work-from-home role in the e-commerce domain, we’d love to hear from you!
Customer Service Executive
Posted 1 day ago
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Job Description
Agro Indus Credits Limited is a Non-Govt company, incorporated on 07 Jan, 1997. It's a public unlisted company and is classified as 'company limited by shares'. Agro Indus Credits Limited is majorly in Finance business from last 27 years with 50 plus branches in Kerala and Tamil Nadu.
Job Title: Customer Service Executive
Qualification: Any Graduation from a recognized university
Experience: 0 - 2yrs experience in NBFC (Gold Loan)
Location : Srivaikuntam
Job Description:
- Attending business Enquiry
- Attending walk in customers
- Customer relationship management
- Business development
- Loan processing
- Sale of Financial products
- Day of closing activities and generating reports
- Operational, administrative and accounting activities on a day to day basis
- Joint custody of safe
- Gold Appraisal
- Handling Cash
- Initiate marketing activities to promote the gold loan business in the branch.
Benefits
· ESI
· PF
· Gratuity
· Incentives
· Leave Encashment
Job Types: Full-time, Permanent
Pay: ₹12, ₹15,000.00 per month
Benefits:
- Leave encashment
- Provident Fund
Work Location: In person
Customer Service Specialist
Posted 8 days ago
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Job Description
About Company:
Moonpreneur Inc. is a Silicon Valley ed-tech company on a mission to upskill students between 7-17 years and with tech and entrepreneurial skills. With a focus on STEAM and future-oriented streams, Moonpreneur aims at empowering young innovators with knowledge and means to excel in their chosen area of interest. Our program helps children explore future academic choices and careers and build impressive resumes by nurturing their interests and skills through our patent-pending, multiple-stage program. Our guided, project-based learning and product development experience paves the way for all their future endeavours. We are driven by the idea that the best work is born from diligence, creativity, and fun. We are a family of professionals working collectively to create phenomenal learning solutions that resonate with the creativity and intellectualism in kids. Know more -
Job Description:
A Customer Service Education Specialist is responsible for educating potential US customers about our product and service. He is also responsible for handling questions, comments and complaints regarding a particular business. Their ultimate goal is to provide positive customer experiences by enhancing relationships between them. He may also be required to give trial classes to potential students.
Key Responsibilities:
● Ability to call US Customers to explain about our program.
● Follow up with customers to ensure about the classes.
● Be able to get trained and take trial classes.
● Manage client relationships, take feedback and resolve any issues or conflicts.
● Establish and expand relationships with Clients based in the US , UK .
Desired Candidate Requirements:
● Prior experience with customer service and call centres in relevant job roles.
● Must have a pleasant personality to engage in meaningful conversation.
● Should have good communication skills and should be a good listener.
● Candidates should be fluent in English
● Knowledge of US localization is desirable.
● Understanding of US Accent is plus
Job Type :-
● Full-time
● Night Shift (11 PM- 11 AM)
● Remote
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E-Commerce Automotive Spare Parts Customer Service Representative
Posted 8 days ago
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Job Description
Job Description: Automotive Customer Service Representative
Location: Remote (North American Hours)
Desired Skills and Experience:
- Education: Bachelor's degree in Engineering
- Required Experience: 1+ year experience in Automobile Spare Parts / Automobile E-commerce (preferred)
Key Duties and Responsibilities:
- Manage daily customer requests through a shared mailbox and provide member support across multiple channels.
- Ensure customer satisfaction by addressing complaints and inquiries promptly.
- Conduct product sales and process returns and related requests.
- Identify and assess customers' needs to achieve satisfaction.
- Handle customer complaints, provide appropriate solutions and alternatives within time limits, and follow up to ensure resolution.
- Maintain records of customer interactions, comments, and complaints.
- Provide feedback to management regarding customer issues, concerns, and emerging trends.
- Adhere to communication procedures, guidelines, and policies.
- Collaborate with a team of Customer Service Representatives and other departments to find appropriate solutions to problems.
- Develop and document knowledge into useful content.
- Continuously enhance knowledge of products and services.
- Achieve or surpass performance targets.
- Participate in training and development programs to enhance customer service skills and knowledge.
Requirements and Skills:
- Demonstrated experience in customer service.
- Automotive repair, parts, and component knowledge (required).
- Technical or engineering experience.
- Proficiency in English.
- Strong analytical and problem-solving abilities to diagnose problems and propose effective solutions.
- Ability to multitask, prioritize tasks, and manage time efficiently.
- Maintain a positive, empathetic, and professional demeanor with customers.
- Customer-centered approach with adaptability to various customer personalities.
- Teamwork skills for working with team members and other departments.
- Ability to work remotely in shifts aligned with market operational hours.
- Digital literacy.
- Willingness to achieve goals and pursue self-improvement.
- Capability to perform effectively under pressure.
- Ability to work North American working hours.
Join Newparts, Inc., an innovative automotive e-commerce retailer, and help us provide outstanding customer service. Apply today to be part of our remote team!
Customer Service Operator - 45024
Posted today
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Job Description
Role Overview:
We are seeking detail-oriented professionals with hands-on experience in customer service operations, e-commerce, or operations management . In this role, you’ll help build workflows, datasets, and simulations that power the benchmarking of large language models (LLMs) .
Your work will focus on recreating real-world support scenarios , validating AI-generated outputs, and ensuring compliance, trust, and customer experience standards.
What You’ll Do:
- Recreate workflows for ticket handling, chat/email support, refunds/returns, and knowledge base management .
- Validate AI-generated outputs in customer support scenarios to ensure accuracy, compliance, and trustworthiness.
- Simulate escalations, SLA tracking, and quality audits within support workflows.
- Provide structured annotations and datasets to improve LLM training and evaluation.
Required Qualifications:
- Proven experience in customer service operations (ticket handling, chat/email workflows, refunds/returns, knowledge base upkeep).
- Familiarity with workflow tools (e.g., Zendesk, Freshdesk, Salesforce Service Cloud, ServiceNow, Jira, or equivalents).
- Strong attention to detail and ability to spot weaknesses in AI-generated workflows.
- Understanding of how operational data is used to train and evaluate LLMs.
- Excellent written English for creating training-quality datasets and validating AI outputs.
Perks of Freelancing with Turing:
- Remote-first and flexible work environment.
- Opportunity to work on cutting-edge AI projects with leading LLM companies.
- Potential for contract extension based on performance and project needs.
Offer Details:
- Commitment: Minimum 30 hours/week (at least 4 hours/day, with 4 hours overlapping PST).
- Engagement Type: Contractor / Freelancer (no medical or paid leave).
- Duration: 1 month (possible extension).
About Turing:
Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L
Customer Service Operator - 45024
Posted 4 days ago
Job Viewed
Job Description
Role Overview:
We are seeking detail-oriented professionals with hands-on experience in customer service operations, e-commerce, or operations management . In this role, you’ll help build workflows, datasets, and simulations that power the benchmarking of large language models (LLMs) .
Your work will focus on recreating real-world support scenarios , validating AI-generated outputs, and ensuring compliance, trust, and customer experience standards.
What You’ll Do:
- Recreate workflows for ticket handling, chat/email support, refunds/returns, and knowledge base management .
- Validate AI-generated outputs in customer support scenarios to ensure accuracy, compliance, and trustworthiness.
- Simulate escalations, SLA tracking, and quality audits within support workflows.
- Provide structured annotations and datasets to improve LLM training and evaluation.
Required Qualifications:
- Proven experience in customer service operations (ticket handling, chat/email workflows, refunds/returns, knowledge base upkeep).
- Familiarity with workflow tools (e.g., Zendesk, Freshdesk, Salesforce Service Cloud, ServiceNow, Jira, or equivalents).
- Strong attention to detail and ability to spot weaknesses in AI-generated workflows.
- Understanding of how operational data is used to train and evaluate LLMs.
- Excellent written English for creating training-quality datasets and validating AI outputs.
Perks of Freelancing with Turing:
- Remote-first and flexible work environment.
- Opportunity to work on cutting-edge AI projects with leading LLM companies.
- Potential for contract extension based on performance and project needs.
Offer Details:
- Commitment: Minimum 30 hours/week (at least 4 hours/day, with 4 hours overlapping PST).
- Engagement Type: Contractor / Freelancer (no medical or paid leave).
- Duration: 1 month (possible extension).
About Turing:
Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L