199 Customer Service jobs in Vadodara

Responsibilities:

l The role of a Customer Service Representative (CSR) will be to work as a mediator between our US customers and in-house graphic designers.

l Our customers will explain you about their requirements regarding Graphic Designs , you have to understand their requirements and explain to our In-house Graphic Designers.

l Sometimes youll have to do order entries and make outbound call for retention purpose to ensure that customer are happy with their communications and artwork delivered.

Preferred candidate profile

• Any graduate/undergraduate can apply.
• Excellent in Written and Verbal English communication skills

Perks and benefits

• Fixed Incentives
• Quick Promotions
• Friendly Environment
• Career Growth
• Health Insurance
• Festivals & Birthday Celebrations

We are looking for a Customer Service Reresentative to join our team. The role involves assisting customers, resolving their queries, and ensuring a smooth customer experience through effective communication and problem-solving.

JOB SUMMARY: Customer service positions available

Looking for a career opportunity in customer service with a proven industry leader? Our Breach Notification, Cyber and Data Resilience BN practice is now hiring for full-time Call Center Representative positions in our contact center.

As Call Center Representative, your primary focus is handling inbound phone calls from consumers who are eligible for our client's products and services as well as phone calls from our client's program administrators. You will provide web support for online users and will also be responsible for Tier 1 customer service support for breach members.

With us, your work will help deliver clarity to our clients' most complex governance, risk, and transparency challenges. Apply now to join our team.

CORE RESPONSIBILITIES AND ESSENTIAL DUTIES:

Include the following. Other duties may be assigned.

• Answer inbound phone calls and emails in a contact center environment.
• Provide excellent customer service support.
• Provide accurate information regarding Kroll's products, services, and product delivery systems.
• Be professional and courteous with callers at all times.
• Maintain confidential information in accordance with company procedures and standards.
• Possess the ability to quickly respond to client and consumer issues and complete a high volume of tasks and assignments.
• Work well within a team environment and independently
• Must study for and pass the Fair Credit Reporting Act (FCRA) certification exam. Study time, costs for exam and materials will be provided by Kroll.
• Other administrative work as needed.
• Perform all duties in accordance with company procedures and standards.

REQUIRED QUALIFICATIONS/SKILL SET:

• Must be flexible, enthusiastic and possess good interpersonal skills.
• Must be proficient in MS office products, i.e. Word, Excel, PowerPoint.
• Excellent interpersonal and communication skills (listening, verbal, written)
• May be asked to be available for on-call after hours phone support as needed by the business.
• Sitting for long periods of time in close proximity to a computer screen is required.
• Excellent written and verbal communication skills that help represent diverse communities

Experience working with diverse teams

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Qualifications

• At least 1 - 3 years' of relevant work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work

Job Title: Customer Service Representative

Experience:
1–3 Years

Timings:
100:00 AM to 07:00 PM AND 01:00 PM to 10:00 PM

Company Name:
EASYCATER SERVICES PLATFORM PRIVATE LIMITED

Location:
Ozon, Sarabhai Campus, Vadodara.

Role Overview

EasyCater Services Platform Pvt. Ltd. is looking for a dynamic and detail-oriented Customer Service Representative
to join our growing team in Vadodara. The ideal candidate will be responsible for handling inbound customer queries, assisting with merchant onboarding, document verification, and maintaining accurate records.

Key Responsibilities:

• Handle
  inbound customer queries
  via phone, email, and chat.
• Assist new
  merchant sign-ups
  and onboarding process.
• Conduct
  document verification
  for merchants.
• Maintain and update data using
  MS Excel
  .
• Perform
  internet research
  and use search engines efficiently.
• Write professional and clear
  emails
  for internal and external communication.
• Conduct regular
  follow-ups
  with merchants/customers.
• Ensure timely resolution of customer issues with a focus on satisfaction.

Requirements:

• Language proficiency:
  Fluent in
  Gujarati, Hindi, and English
  (verbal & written).
• Strong knowledge of
  Microsoft Excel
  (data entry, formatting, basic formulas).
• Basic skills in
  internet research
  and using
  search engines
  effectively.
• Good
  email writing skills
  with attention to details.
• Ability to manage time efficiently and handle multiple tasks.
• Prior experience in customer service or a similar role is a plus.

Perks & Benefits:

• Fixed salary between ₹20,000 – ₹25,000
• Growing and supportive work environment
• Opportunity to grow with a fast-growing platform

Interested candidates, please drop your CV

In this role, you'll resolve customer issues through chat, email, text. Whether answering questions, offering product advice, or solving problems, you'll help turn average experiences into exceptional ones—all while contributing to team success.

Job description:

Job Type: Full-time

Location:Vadodara

Shift: 5:30 PM 1:30 AM

About Us:

CDT Software and Support provides business solutions including wholesale support, marketing, CCTV systems, and software services.

Job Role:

We are hiring a Sales Representative to take orders on behalf of wholesale clients. This role involves calling customers, confirming their orders, and entering details accurately.

Key Responsibilities:

• Call and assist wholesale customers with their orders
• Take and enter orders on behalf of the warehouse
• Handle basic queries over phone or email
• Maintain polite and clear communication
• Use basic computer tools/CRM

Requirements:

• Good communication in English, Hindi & Gujarati
• Basic knowledge of computer and typing
• Experience in calling/sales is a plus
• Quick learner and organized
• Reliable and punctual

Job Type: Full-time

Schedule:

• Evening shift
• Monday to Friday