1129 Customer Success Executive jobs in Bengaluru

Required Skills & Qualifications:

Bachelors degree in Commerce, Accounting, or related field. (2-3 years) of experience.

Proven experience in accounting or finance roles, with strong knowledge of:

Basic accounting principles such as Debit/Credit entries, invoices, ledgers etc.

financial documentation such as Balance Sheets and Profit & Loss accounts

GST, TDS, online payment workflows, and payment gateways

Proficiency in MS Excel, including advanced functions such as VLOOKUP and Pivot Tables.

Excellent verbal and written communication skills in English, with the ability to simplify complex concepts.

Prior Experience with SaaS platforms or accounting software such as Tally, QuickBooks etc and in customer service or finance/accounting support is a plus.

Key Responsibilities:

Accounting Support:

Assist customers in understanding and managing accounting features such as Balance Sheets, P&L statements, GST, TDS, bank reconciliations, and other financial records.

Issue Resolution:

Provide prompt and effective solutions to customer queries and technical issues, minimizing disruptions and ensuring high customer satisfaction.

Product Expertise:

Develop an in-depth understanding of the ANACITY platform to confidently guide customers through its features and functions.

Data Handling:

Utilize Excel to manage, analyze, and interpret customer data, supporting users with advanced Excel functionalities including VLOOKUP and Pivot Tables.

Customer Support Skills :

Proficiency in Kannada, Telugu, and English, with effective communication skills in all three languages.

Excellent verbal and written communication skills

Ability to handle client queries regarding invoices, payments, or discrepancies and help for the accurate solution.

Interested candidates can send your updated resume to

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

You will be part of the Customer Excellence Team team. Our purpose is to accelerate platform adoption and improve customer outcomes. We do this through a portfolio of services, delivered by outstanding consultants, using our ecosystem of partners, our leading practices, methodologies and tools based on our experiences from 1000's of customer engagements.

What you get to do in this role:

The Customer Excellence Customer Success Executive will develop C-level executive relationships and relationship management across 1-3 customers. The over-riding objective for the Success Architect will be to improve Customer Outcomes at these managed accounts leading to customer's product adoption, renewals, and expansion of ServiceNow offerings with the account.

• Service 1-3 large enterprise customers
• Develop executive relationships with CIO,CFO,CHRO and business leaders
• Understand goals and develop customer roadmap
• Execute winning co-delivery models
• Develop relationships with ecosystem partners
• Develop implementation strategies and readiness process to accelerate time to value
• Establish delivery operating model governance
• Maintain account level relationships for clear value proposition within the account
• Participate in account delivery governance
• Advocate/champion ServiceNow's best practices
• Contribute expertise on how advisory, expert services, and Co-Delivery can be optimized
• Provide high customer sat metrics for assigned accounts

Qualifications

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• 12+ years progressive experience as part of a professional services organization; or equivalent education/experience is a mandate.
• Management consulting role at a top-tier consulting company or equivalent focused on technology (Digital/SaaS/Enterprise Software) enabled transformations
• Experience at F accounts
• Understanding of issues and goals driving digital transformation across industry
• Depth in digital transformation design, implementation, and management
• Expertise in one industry, "minors" in one or two additional industries
• IT, HR, ad GBS Transformation experience
• Executive relationships with CIO, CFO, CHRO and business line leaders
• Experience identifying goals and solving challenges
• Experience serving as part of a client account leadership team
• Experience expanding offerings with clients
• Experience integrating with other account functions in developing account strategies and Customer Outcomes plans
• Experience developing account partnering (co-delivery) relationships with large consultancies and technology implantation firms, Big 4, GSI's
• 5+ years large program experience (multi-tracked, OCM)
• Experience managing outcomes to a CxO position
• Co-Delivery experience with Big 4, large SI's
• Knowledge of ServiceNow- minimal, experience with multiple ServiceNow product suites

FD21

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

About Us

Sportstech is a German brand for outstanding fitness products. Based in the heart of the German capital, we strive for excellence when it comes to combining wonderful design and cutting-edge technology.

Role Description

This is a full-time role for a Customer Support Executive.

The Customer Support Executive will be responsible for providing high-quality customer service and technical support to customers via various channels, ensuring customer satisfaction, managing and resolving customer complaints, and documenting customer interactions in the company's CRM system.

The Customer Support Executive will also communicate customer feedback to the relevant teams and participate in product improvement initiatives.

Qualifications

Customer Support, Online Support, Customer Service, and Technical Support skills.

Ability to communicate effectively and empathetically with customers.

Strong problem-solving skills and ability to follow through on tasks to resolution.

Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Experience in using ZenDesk.

Strong attention to detail and documentation skills.

Experience in the application based industry is an added advantage.

Communication in German

About Plum

Plum is an employee insurance and health benefits platform focused on making health insurance simple, accessible and inclusive for modern organizations.

Healthcare in India is seeing a phenomenal shift with inflation in healthcare costs 3x that of general inflation. A majority of Indians are unable to afford health insurance on their own; and so as many as 600mn Indians will likely have to depend on employer-sponsored insurance.

Plum is on a mission to provide the highest quality insurance and healthcare to 10 million lives by FY2030, through companies that care. Plum is backed by Tiger Global and Peak XV Partners.

About the role

We're looking for exceptional
Customer Support Executives
to join our team across both
voice and non-voice roles
. If you have a track record of delivering high customer satisfaction and genuinely enjoy creating great experiences for customers, we want to hear from you.

You'll need to be
customer-centric
, always ready to go above and beyond to resolve issues with empathy and efficiency. Whether you're speaking with customers or supporting them through written communication, you should be passionate about helping people, able to think on your feet, and confident in crafting creative solutions.

Roles and Responsibilities :

• Help employees and employers use their health insurance and health benefits in the most seamless way possible
• Develop a deep level of understanding and knowledge of the entire product, systems and processes
• Address queries regarding the product and service in a timely and accurate way via phone, email or chat
• Meet the response time for queries in support
• Coordinate with insurance partners for resolution/clarification if needed
• Interact with internal and external teams to ensure the quick resolution of customer issues
• Drive 100% customer retention by delivering an extraordinary experience

Experience and Qualifications :

• 0-3 years of experience in customer service/support on voice/chat/email
• Great command of English (both oral and written)
• Ideally, worked in a fast-paced startup environment

Additional Info:

• It will be 5 days of onsite work.
• Week-offs will be rotational.

Job Description : Personal Training Coordinator - Sales Specialist - (Golds Gym Sarjapur) About Golds Gym Sarjapur :

Golds Gym Sarjapur is a premium fitness facility dedicated to providing our members with exceptional fitness experiences and personalized results. We pride ourselves on our state-of-the-art equipment, luxurious amenities, and a team of highly qualified fitness professionals. We are seeking a highly motivated and sales-driven Personal Training Coordinator - Sales Specialist to join our team and significantly contribute to the growth and success of our personal training program. Job Summary : The Personal Training Coordinator - Sales Specialist is a crucial role focused on driving personal training sales and ensuring consistent client engagement through meticulous follow-ups. This position requires a proactive individual with a strong sales acumen, excellent communication skills, and a passion for fitness. You will be responsible for converting leads, managing client relationships, and maximizing personal training revenue.

Responsibilities (Emphasis on Sales):

• Aggressive Sales & Lead Generation :

• Proactively identify and pursue potential personal training clients within the gym membership and through outreach.

• Conduct compelling fitness consultations and assessments, effectively presenting the value of our personal training programs.

• Develop and implement targeted sales strategies to achieve and exceed monthly sales targets.

• Generate leads through gym floor interactions, member events, and strategic partnerships. Meticulous Sales Follow-Up :

• Implement a structured follow-up system to nurture leads and convert them into paying clients.

• Maintain detailed records of all sales interactions and follow-up activities. -Conduct regular follow-up calls, emails, and in-person meetings to address client concerns and close sales.

• Track and analyze follow-up effectiveness, adjusting strategies as needed. Personal Training Program Promotion :

• Actively promote and sell personal training packages and services, highlighting their benefits and value.

• Develop and maintain a deep understanding of our personal training programs and pricing.

• Create and deliver engaging presentations and sales pitches. Client Relationship Management: - Build and maintain strong relationships with clients, ensuring their satisfaction and encouraging program continuation.

• Address client inquiries and concerns promptly and professionally.

• Act as a liaison between clients and personal trainers, ensuring smooth communication and service delivery.

Sales Reporting and Analysis :

•Track and report on sales performance, providing insights and recommendations for improvement.

•Analyze sales data to identify trends and opportunities.

• Provide regular sales reports to the fitness manager. Administrative & Coordination:

• Schedule and coordinate personal training sessions, ensuring optimal trainer utilization and client convenience.

• Manage trainer schedules and ensure adequate staffing levels. - Maintain accurate client records and track progress.
  
  Qualifications :

• Proven track record in sales, with a strong emphasis on achieving and exceeding targets.

• Excellent communication, interpersonal, and negotiation skills.

• Strong sales and closing skills.

• Experience in lead generation and follow-up strategies.

• Knowledge of fitness principles and personal training practices.

• Ability to work independently and as part of a team.

• Proficiency in using CRM software.

• High school diploma or equivalent required, Bachelor's degree preferred. Personal Attributes :

• Highly motivated and results-oriented with a strong sales drive. - Excellent persuasive and influencing skills.

• Ability to build rapport and establish trust with clients.

• Organized and detail-oriented.

• Positive attitude and a team player.

• Passionate about fitness.
  
  Benefits :

• Competitive base salary with a significant commission structure based on sales performance.

• Opportunities for professional development and career advancement. - Access to gym facilities and services.

Job Type: Full-time

Pay: ₹35, ₹40,000.00 per month

Benefits:

• Health insurance
• Paid time off
• Provident Fund

Ability to commute/relocate:

• Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Experience:

• 8years: 5 years (Required)

Language:

• English (Required)

License/Certification:

• ACE , GGFI (Required)

Location:

• Bengaluru, Karnataka (Required)

Work Location: In person

Key Responsibilities:

1. Master EFEEDOR: Develop an in-depth understanding of the EFEEDOR software solution to effectively communicate its value proposition to potential customers.

2. Proactive Research: Identify and research prospective customers, employing various communication channels such as phone, email, and face-to-face meetings.

3. Solution Presentation: Engage with prospective customers, educating them on how EFEEDOR software can seamlessly address their daily challenges and enhance their operations.

4. Feature Demonstration: Showcase the software's features tailored to the prospect's unique use case, highlighting its relevance and benefits.

5. Customer Query Expertise: Provide comprehensive responses to customer queries, ensuring clarity and building rapport, while also evaluating their suitability for successful deal closure.

6. Sales Cycle Mastery: Facilitate the entire software sales cycle, guiding prospects through each step to ultimately convert them into satisfied customers.

Job Description

Designation: Customer Success Executive

Location: Malleswaram, Bengaluru.

Department: Business

Reporting to: Director – Business Head

Role Overview

We are looking for a Customer Success Executive who can deliver high standards of client service through proactive follow-ups, professional communication, and excellent presentation skills. The candidate will represent MIPL in front of corporate clients, ensuring long-term relationships, client satisfaction, and repeat business.

Key Responsibilities

• Conduct regular follow-ups with clients to ensure smooth execution of commitments.
• Maintain professional and polished communication across calls, emails, and meetings.
• Represent the company effectively in client meetings and presentations.
• Build and nurture strong client relationships, ensuring satisfaction and trust.
• Work closely with internal teams to resolve client queries, concerns, and escalations.
• Track and monitor customer engagement metrics, ensuring a high level of retention.
• Support the Customer Success team in client onboarding and engagement strategies.
• Coordination with the project team and designing team.

Requirements

• Graduate/Postgraduate degree in Business, Communication, or related fields.
• 2–4 years of experience in client-facing roles (Customer Success, Client Servicing, Account Management).
• Excellent verbal, written, and presentation skills.
• Strong interpersonal skills with the ability to connect with corporate-level stakeholders.
• Proactive, well-presentable, and client-oriented mindset.
• Ability to work independently while collaborating with cross-functional teams.

What We Offer

• A platform to build long-term client relationships with leading corporate clients.
• Exposure to high-value projects in design, construction, and corporate services.
• A professional, collaborative, and growth-oriented environment.

Company Description

The Elevaate Alchemy is a luxury wellness brand offering transformational global retreats, energy mastery workshops, and holistic coaching programs. We blend ancient yogic sciences, Ayurveda, breathwork, and modern energy medicine to create immersive experiences for leaders and conscious professionals. Our offerings include transformational yoga and breathwork retreats, mindset and lifestyle coaching, and energy mastery workshops. We serve visionary leaders, wellness practitioners, and conscious individuals seeking deep transformation. Our aim is to help clients overcome burnout, mental and emotional blocks, and align with their highest potential.

Role Description

This is a full-time on-site role for a Customer Success Executive located in Bengaluru. The Customer Success Executive will be responsible for ensuring customer satisfaction, maintaining customer retention, providing customer support, and managing customer accounts. The role involves regularly interacting with clients, understanding their needs, and providing solutions to enhance their experience with our services. The executive will also analyze customer feedback and work collaboratively with internal teams to improve our offerings.

• Manage CRM and all customer data
• Respond on time to inquiries and messages that come in through different communication channels(Insta, WhatsApp, Website, Phone Calls )
• Generate leads for our signature programs using our existing client base.
• Handle billing and reporting
• Be the SPOC for all members of our retreats and programs - including creating groups and sending updates to nurture the community.

Qualifications

• Customer Satisfaction and Customer Retention skills
• Customer Support and Account Management skills
• Strong Analytical Skills
• Excellent communication and interpersonal skills
• Ability to work on-site in Bengaluru
• Experience in the wellness or luxury brand sector is a plus
• Bachelor's degree in Business, Marketing, or related field

Customer Support Executive – Supply6 Location: (Specify Location or Remote) Job Type: Full-Time Experience: (Entry-Level/1-2 Years Preferred) About Supply6: Supply6 is a fast-growing nutrition brand dedicated to providing high-quality, convenient, and nutritious solutions. We prioritize customer satisfaction and aim to provide a seamless shopping experience through exceptional support and service. Job Responsibilities:
• Handle customer inquiries via calls, emails, and chat regarding orders, products, and services.
• Assist customers with order tracking, refunds, exchanges, and complaints.
• Provide product information and guidance, including usage instructions and benefits.
• Address issues related to payments, shipping, and product availability.
• Maintain a professional and empathetic approach while resolving customer concerns.
• Encourage prepaid orders and repeat purchases by offering discounts and promotional offers.
• Coordinate with internal teams to resolve order or delivery-related concerns.
• Maintain records of customer interactions and feedback for process improvements. Requirements:
• Strong communication skills in English and (local language, if applicable).
• Experience in customer service, preferably in e-commerce or nutrition/health industry.
• Ability to handle multiple queries efficiently and professionally.
• Problem-solving skills and a customer-first mindset.
• Basic knowledge of CRM software and order management systems is a plus. Benefits:
• Competitive salary and incentives.
• Growth opportunities in a fast-growing brand.
• Employee discounts on Supply6 products.
• A dynamic and customer-focused work environment. If you are passionate about helping customers and want to be part of a growing brand, apply now

Job Type: Full-time

Pay: ₹25, ₹28,000.00 per month

Benefits:

• Flexible schedule
• Health insurance
• Paid sick time

Education:

• Higher Secondary(12th Pass) (Preferred)

Language:

• Hindi,English,Kannada (Preferred)

Work Location: In person

Application Deadline: 15/09/2025

Expected Start Date: 15/09/2025