313 Customer Support Roles jobs in Jaipur

Job Summary:
We are looking for a candidate who has a background in Jewelry Design having a knack of fine jewelry/gemstones along with interacting with clients on their potential queries. This is a dual-role position combining design and interactive support, ideal for someone who understands jewelry and enjoys working with clients to bring their vision to life.

Key Responsibilities:

• Create original and elegant designs for fine jewelry and custom pieces.
• Assist in creating seasonal collections and bespoke client pieces.
• Promptly respond to incoming customer inquiries via
  live chat, email, and phone
  with professionalism and brand-aligned tone.
• Assist customers with product questions, custom designs, order status, shipping, and care instructions.
• Interact with customers to understand their design requirements, preferences, and budgets.
• Offer guidance on gemstones, metals, and customization options.

Requirements:

• Strong knowledge of Fine Jewelry, including gemstones, precious metals, and luxury design.
• Excellent communication and interpersonal skills.
• Professional appearance and customer-focused attitude.
• Ability to multitask and manage both creative and customer service responsibilities.

What We Offer:

• A dynamic and friendly work environment.
• Opportunities for growth in both design and client relations.
• Exposure to high-end jewelry design and international clientele.
• Competitive compensation

Location- Jaipur
Note: Work from Office candidates only (Remote working won't be possible)

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Date: 6 Oct 2025

Location: Jaipur, IN

Company: Hero Motocorp

Function

Research & Development - Jaipur

Pay Band

E3 & below

Role

Technical Support - Fabrication

A purpose driven role for you

To work as a technical support for manufacturing of parts .Should understand design requirements and ensure the parts are manufactured as per standard/design requirements. Should also supports in giving feedback of part design on manufacturing feasibility at initial design stage.

• Fuel tank, Frame and swing arm welding
• Hands on MIG,TIG,Robo welding, Spot welding, seam welding
• Manufacturing of sheet metal parts and tubular parts and its process setting
• Soft tool, inspection & Assembly fixture design knowledge and its correction
• Documentation of daily work and machine utilisation
• Feedback on manufacturability
• Ability to handle sheet metal machine such as Hydraulic press, Press brake and Shearing Machines in Safe manner
• Knowledge welding process and Sheet metal laser cutting.

A Day in the life

• To operate sheet metal machines

• New Model Proto parts manufacturing.
• Fixturing & Tooling
• Quality & Delivery

Academic Qualification & Experience

Diploma (Mech)

Technical Skills/Knowledge

Should have good experience in Sheet metal work

Behavioural Skills

Communication, MS Office, Decision making, Innovative & Creativity,Parts inspection, Analytical, Technical Problem Solving

What will it be like to work for Hero

As the world's largest manufacturer of motorcycles and scooters for the last 22 years, Hero is where you will get to work with the brightest innovators, passionate about being the best in what they do. You will become a part of India's proudest legacy, a brand that is celebrated by 110 million Indians and is now taking over the world with its manufacturing superpower. If you are someone who dreams big and goes after their dreams with absolute conviction, Hero is your place to be. At Hero, we are building a cutting-edge future of mobility, pushing frontiers of innovation and aiming for the very best. Choose to be with the best, choose to be your best.

About Hero

Headquartered in New Delhi (India), Hero MotoCorp is the world's largest manufacturer of motorcycles and scooters for 22 consecutive years. We are at the forefront of developing modern, technologically superior and eco-friendly mobility soluations for its millions of customers around the world.

Hero MotoCorp has rapidly transformed into a true multinational organization with a presence in 47 countries across Asia, Africa, Latin America and the Middle East.

We have achieved the coveted milestone of 110 million cumulative production and sales since inception. Aligned with its Vision "Be the Future of Mobility", Hero MotoCorp plans to achieve its next 100 million sales by 2030.

We have a globally benchmarked manufacturing and Research & Development (R&D) ecosystem that is spread across global geographies. Its R&D facilities are located in India and Germany - the Centre of Innovation and Technology (CIT) at Jaipur, India, and the Tech Centre Germany (TCG), near Munich. Hero MotoCorp's eight 'green' manufacturing facilities are spread across India (6), Colombia (1) and Bangladesh (1).

Hero MotoCorp is the pre-eminent leader in the Indian two-wheeler market. It is the only motorcycle manufacturing company listed in Dow Jones Sustainability Index.

In 2022, Hero MotoCorp launched a separate brand for emerging mobility solutions, including Electric Vehicles (EV) - VIDA, Powered by Hero. VIDA has commenced sales of VIDA V1 – its first EV – in India and plans to launch the product in global markets.

We are one of the largest global corporate promoters of multiple sporting disciplines. Hero is globally associated with golf, football, field hockey, cricket and motorsports. Hero MotoSports Team Rally is one of India's flag-bearers in global rally racing. The iconic golfer Tiger Woods is Hero MotoCorp's Global Corporate Partner.

Read more about us.

Be with the best. Be your best. Catch-up on all our latest openings.

Recruitment assessments – We at Hero are equal opportunity employer and committed to a policy of treating all its employees and job applications equally. Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Job Segment: R&D, Technical Support, MIG Welding, Fabrication, Welding, Research, Technology, Manufacturing

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(MALE CANDIDATES PREFERRED)

(EARLY JOINERS PREFERRED)

We are looking for Technical Support Engineer to work in night Shift (IST) for our Logistics Domain product who can interact with customers to provide and process information in response to inquiries about our products such as SMS / Cloud telephony and Voice through calls and email. Have to Interact with customers regarding their concerns/requests about products and services over calls and email.

Responsibilities:

• Attend in-person meetings with clients to analyze, troubleshoot and diagnose problems
• Respond to customer inquiries and assist in troubleshooting and resolving challenges
• Complete detailed reports listing requests to technical assistance, steps taken to resolve them, and the specific dates/individuals involved
• Act as the initial point of contact for all system related concerns from clients or other employees
• Organize and file documentation pertaining to application design

Experience/Skills required:

• Industry-specific certification in relevant computer languages or software may be required
• 2-10 years of proven experience in a heavy customer focus position involving and technical knowledge of a companies' products and services
• Comfortable working in and assisting others through company help desk software
• Extensive experience working with different operating systems including Windows and Mac OS
• Time-management skills and the ability to establish reasonable and attainable deadlines for resolution
• Ability to prioritize and manage several milestones and projects efficiently
• Professional written and interpersonal skills are essential when communicating with customers and clients
• Accept constructive criticism and customer feedback regarding their experience with software or IT services

Contact Information:

If you have a possible interest please email us at or call us at ,

Overview:

The deployed engineer will provide dedicated, onsite support exclusively for client Infrastructure (HyWorks, HySecure, HyID, etc.) to ensure a seamless user experience and optimal system performance.

Key Responsibilities:

• Handle support tickets and end-user queries related to client applications only
• Monitor daily health and uptime of client environment (gateways, session hosts, license servers, etc.)
• Assist in managing HyWorks images, templates, session policies
• Coordinate with backend Client teams for escalations and advanced troubleshooting
• Maintain documentation (incident logs, SOPs, health reports) relevant to Client operations
• Participate in governance meetings related to Client project execution

Engagement Terms:

• Working Hours: 9:00 AM 6:00 PM IST, Monday to Friday (Alternate Saturdays working)

We are hiring for# International #Technical

Work from office

Location Jaipur, Gurgaon

Qualification Graduate /UG

fresher/Experience

Excellent Communication Skills in English

5 or 5.5 Days Working day

HR

Aalia

Urgent Hiring**- Profile #Hiring for Freshers-

Location: Jaipur- Salary: 12-15k P.M-

Min Experience: Freshers can apply-

Education: B.com is required

• Decent English communication is required

• Freshers with tally knowledge will be preferred

• Looking for immediate joiners

• Jaipur candidates can apply

• Interested candidates can share their resume to

Job Type: Full-time

Pay: ₹12, ₹15,000.00 per month

Application Question(s):

• Do you have tally software knowledge?

Work Location: In person

JD For Technical Support Executive Role

Key Responsibilities

* Provide technical support for web application developed using VB.NET, SQL Server, JavaScript, and jQuery

* Troubleshoot and debug application issues reported by users or identified through internal monitoring.

* Perform root cause analysis and provide permanent fixes or workarounds.

* Analyze logs, SQL queries, and application code to identify performance bottlenecks and bugs.

* Collaborate with development teams to escalate complex issues and verify resolutions.

* Maintain documentation related to issue resolution, known issues, and support procedures.

* Provide L1/L2/L3 support depending on issue complexity and SLA commitments.

* Respond to tickets in a timely and professional manner using helpdesk tools or ticketing systems.

* Support database maintenance, script execution, and ad-hoc reporting requests as needed.

Required Skills and Experience

* Strong hands-on experience in VB.NET / .NET Framework

* Solid understanding of SQL Server writing and debugging stored procedures, queries, indexes, and performance tuning

* Experience with JavaScript and jQuery for front-end issue resolution and debugging

* Strong problem-solving and debugging skills

* Familiarity with browser developer tools for front-end issue tracking

* Ability to analyze and interpret logs and error messages

* understanding of application architecture and client-server model

* Experience in using tools like Postman, Fiddler, or browser network debuggers

* Exposure to .NET Core, C#, or other modern frameworks

* Experience with version control systems like Git

* Familiarity with REST APIs and integration troubleshooting

* Prior experience in a customer-facing technical support role

EBS is Hiring for Operating System – North America (Chat Support) | Technical Support Representative in Jaipur.

• Work From Office (WFO) only

• 5.5 days working with rotational shifts (majorly night shifts)

• 9.5 hours per day (including 1-hour break)

• Rotational week-offs

• Cabs available for odd hours

Salary & Benefits:

• UG/Graduate (Fresher): *₹30,000* (₹7,000 CTC + 000 PLI)

• UG/Graduate (1+ year exp.): * ,000* ( ,800 CTC + 200 PLI)

Requirements:

• Graduates & Undergraduates can apply

• Excellent communication skills

• Good technical aptitude

• Flexibility to work in rotational/night shifts

• No leaves allowed in the first 3 months (except weekly offs)

14 days free hotel stay (dual occupancy)

One-way travel ticket

Interested? *Share your resume to *Bhupender – Mention subject: Operation System Chat_Jaipur

Job Types: Full-time, Permanent

Pay: ₹2 ,000.00 per month

Work Location: In person

Roles and Responsibilities

• Provide technical customer support through phone calls, emails, or chats to resolve customer queries related to software products.
• Troubleshoot issues with LAN configuration, network connectivity, and other technical problems using troubleshooting techniques.
• Collaborate with internal teams to resolve complex issues that require escalation.
• Document customer interactions using CRM software for accurate tracking and reporting purposes.
• Maintain a high level of professionalism while communicating with customers.

Desired Candidate Profile

• 0-3 years of experience in similar industry.
• Strong communication skills (verbal & written) for effective interaction with customers.
• Basic knowledge of computer hardware, networking fundamentals, and operating systems.