Digital Strategy Analyst

Bengaluru, Karnataka ₹1500000 - ₹2500000 Y Apple

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At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly Bring passion and dedication to your job and there's no telling what you could accomplish The AppleCare Digital team is looking for a Design and Experimentation Analyst to drive data-informed decision-making as we evolve our digital support products portfolio. This role will play a key part in enhancing customer journeys, boosting engagement, and delivering smooth digital support experiences. We are seeking an analytical thinker with superb communication skills, strong business intuition, and passion for translating complex data into actionable insights. We seek a self-starter, who is willing to adapt well to changing requirements and work with multi-functional teams.

Description

  • Shape product features and roadmap: Collaborate closely with designers and product owners to translate data insights into actionable recommendations that shape product features and influence the product roadmap - Drive data-informed design decisions: Analyze user behavior data and conduct A/B tests to find opportunities for improving product and website user experience across platforms - Uncover deep user insights: Perform detailed analysis on user interactions, engagement, and usability for digital experiences, building behavioral insights to anticipate user needs and curate frictionless customer experiences - Curate and conduct rigorous A/B testing: Design and implement A/B tests to experiment with design variations, objectively grounding decisions in real user behavior and analytics - Analyze and interpret results: Extract actionable insights from experiment data, presenting findings and recommendations to multi-functional teams in a clear and compelling manner - Champion a culture of experimentation: Promote data-driven decision-making and continuous optimization throughout the organization - Stay ahead of the curve: Stay up-to-date with industry trends, emerging technologies, and best practices in digital analytics, proactively finding opportunities for innovation and improvement.

Minimum Qualifications

  • 8+ years of industry experience in Data Analytics or similar role
  • Experience in converting ambiguous user behavior or business questions into data-driven hypotheses and measurable outcomes
  • Experience with using SQL to mine and analyze data
  • Expertise in experimentation methods (eg. A/B testing, multivariate testing) and statistical analysis
  • Familiarity with UX metrics and behavioral analysis to support design decision-making
  • Experience in navigating through complex organizational structures and influencing business partners and stakeholders in decision making

Preferred Qualifications

Advanced degree (MS or MBA preferred) in a quantitative field such as Statistics, Design, Data Science, Machine Learning, Operations Research, Engineering, Computer Science, Mathematics, Physics, Bioinformatics, Economics, Psychology, or a similar quantitative field.

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Digital Strategy Manager

Bengaluru, Karnataka ₹600000 - ₹1800000 Y Vidyashilp University

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Job Description

About the Role

We are seeking a Digital Strategy Manager who blends storytelling flair with sharp analytical thinking to drive performance and brand growth. This role demands not only technical expertise but also a deep understanding of Gen Z psychology and content consumption habits, ensuring our strategies resonate with young, digital-native audiences. The ideal candidate will have proven success in managing multi-channel campaigns, building social communities, and scaling performance marketing efforts, preferably in education, edtech, consumer tech, e-commerce, or youth-focused brands.

Key Responsibilities

  1. Digital Performance & Campaign Leadership

  2. Plan, execute, and optimise paid performance campaigns across Google Search, Google Display Network, Meta Ads, and other digital platforms.

  3. Monitor and improve ROI through continuous testing, targeting refinement, and creative optimisation.
  4. Integrate influencer marketing strategies into overall digital plans to enhance reach and credibility.

  5. Social Media Strategy & Community Growth

  6. Lead social media and influencer marketing initiatives to grow followers, engagement, and brand love.

  7. Craft content strategies tailored for Gen Z and millennial audiences with platform-specific storytelling.
  8. Leverage trends, formats, and cultural moments to make brand content highly shareable.

  9. SEO & Website Performance

  10. Own SEO strategy—on-page, off-page, and technical improvements—to boost rankings, traffic, and conversions.

  11. Collaborate with content, design, and web development teams to ensure SEO alignment.

  12. Insights & Analytics

  13. Analyze audience behavior and content consumption patterns to inform campaign direction.

  14. Prepare data-driven reports with actionable insights for continuous improvement.

Required Skills & Competencies

  • Technical Mastery: Google Ads, Google Analytics, Meta Business Suite, SEO tools (SEMRush, Ahrefs, Google Search Console).
  • Creative Storytelling: Ability to turn brand goals into narratives that resonate with youth audiences.
  • Analytical Mindset: Data-driven decision-making with a strong grasp of performance metrics.
  • Proven experience in lead generation, search & display campaigns, SEO management, and social media growth.
  • Leadership in social media, influencer marketing, and paid performance campaigns.
  • Experience in education, edtech, consumer tech, e-commerce, or youth brands preferred.
  • Strong written communication skills and ability to collaborate cross-functionally.

Qualifications

  • Bachelor's degree in Marketing, Digital Media, Communications, or related field.
  • 4+ years of experience in digital performance marketing, SEO strategy, and social media strategy.
  • Certification in Google Ads, Google Analytics, or Meta Ads will be an advantage.

If you are interested to the work in University send updated resume to

Regards,

Srikanth B.S.

HR Team

Vidyashilp University

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Digital Strategy Lead

Bengaluru, Karnataka ₹2000000 - ₹2500000 Y JOAN Digital

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Job Description

Location:
Bengaluru (Bangalore), India — remote-friendly with overlap to UK & US time zones

Employment:
Full-time

Reports to:
Directors

Works closely with:
Client Services Manager, Delivery Manager, Channel Specialists (SEO, PPC, Web), QA

About Us

JOAN Digitech is a fast-moving, boutique digital agency operating across the UK, US and India. We help e‑commerce brands unlock growth through sharp strategy and exceptional execution in SEO, PPC, content and web. We're a small, ambitious team that values ownership, clarity and outcomes.

Role Overview

We're hiring a
Digital Strategy Lead
to own cross‑channel strategy (SEO, PPC, Web) for e‑commerce clients, lead client conversations end‑to‑end, and set direction for our specialist teams. You'll translate business goals into clear strategies and defend them with data; orchestrate delivery with the Delivery Manager; and ensure our work lands on time, to spec, and with measurable impact. This role suits an entrepreneurial self‑starter with faultless English communication, who can think strategically and operate hands‑on in a fast‑paced startup environment.

What You'll DoStrategy & Direction

  • Own the integrated growth strategy across
    SEO, PPC and Web
    for a portfolio of e‑commerce clients.
  • Turn commercial goals into channel roadmaps, quarterly OKRs and test‑and‑learn plans.
  • Define information architecture, CRO hypotheses, landing page briefs and content frameworks.
  • Establish measurement plans, attribution approach and incrementality testing where applicable.

Client Leadership

  • Lead discovery, strategy presentations, QBRs and weekly/bi‑weekly work‑in‑progress calls.
  • Present and defend recommendations with clear narratives and evidence; manage objections.
  • Build trusted relationships with senior client stakeholders; surface opportunities and risks early.

Planning, Delivery & Governance

  • Convert strategies into clear scopes, milestones and briefs; ensure Delivery Manager has what they need to plan sprints and resourcing.
  • Set quality bars and acceptance criteria for deliverables (SEO audits, ad builds, landing pages, dev tickets, dashboards).
  • Maintain a risk log; proactively unblock delivery and escalate where needed.

Team Leadership (Matrix)

  • Provide day‑to‑day strategic guidance to SEO, PPC and Web specialists; review and sign off key outputs.
  • Coach teams on decision‑making, prioritisation and data storytelling; contribute to playbooks and templates.
  • Foster a culture of accountability, speed and high craftsmanship.

Performance, Analytics & Insight

  • Own KPI frameworks (revenue/ROAS, CPA, MER, CVR, AOV, LTV, organic sessions/visibility, tech health).
  • Direct analytics setup (GA4, GTM), product feed hygiene, conversion tracking and event taxonomy.
  • Build concise, insight‑led reporting; translate data into decisions and next actions.

Growth & Commercials

  • Identify expansion opportunities (new channels, CRO, feed optimisation, internationalisation).
  • Support proposals, pitches and forecasting for new business and upsell.

What You'll BringMust‑Have Experience

  • 7+ years
    in digital performance roles spanning
    SEO, PPC and Web/CRO
    , with at least
    3 years in a client‑facing strategy lead/lead consultant
    capacity for e‑commerce brands.
  • Proven ownership of multi‑channel roadmaps delivering measurable revenue growth.
  • Hands‑on credibility: comfortable reviewing SEO technical audits, building/QAing paid campaigns, and shaping web backlogs with developers.

Technical Fluency

  • SEO: Technical audits (CWV, rendering, crawl/indexation, schema), content strategy, internal linking, international SEO.
  • PPC/Paid Social: Google Ads, Microsoft Ads, Meta, LinkedIn/TikTok (as relevant), feed management, audiences, creative testing, budgeting and pacing.
  • Web/CRO: Shopify/WordPress familiarity, UX heuristics, experimentation, landing page briefs, basic HTML/CSS/JS literacy helpful.
  • Analytics: GA4, GTM, Looker Studio; comfort with attribution concepts and testing.

Communication & Ways of Working

  • Faultless English
    written and spoken; concise storytelling and deck craft.
  • Exceptionally organised; able to run multiple accounts across time zones without dropping balls.
  • Startup mindset: ownership, bias to action, comfortable with ambiguity and context‑switching.

Location & Hours

  • Bengaluru (Bangalore) preferred.
    Remote within India considered.
  • Willingness to align hours for regular overlap with
    UK (GMT/BST)
    and
    US (ET/PT)
    clients.

Nice to Have

  • Experience with international rollouts, multi‑store/multi‑language SEO.
  • Familiarity with ecommerce platforms (e.g., Shopify, Wix, WooCommerce), product schema, and PMax best practices.
  • Experience shaping QA standards and delivery playbooks in an agency.
  • Public speaking or thought leadership (webinars, blogs, events).

What We Offer

  • Competitive compensation with performance incentives.
  • Remote‑friendly, flexible working with a trusting, outcomes‑first culture.
  • Direct impact: shape how a growing agency delivers strategy and performance.
  • Professional development budget; exposure to UK/US e‑commerce brands.
  • Laptop and essential work tool reimbursements where applicable.

How to Apply

Send your CV and a short note/cover letter to (subject:
Digital Strategy Lead – Your Name
), including:

  • 2–3 concise case studies showing cross‑channel impact (problem → strategy → actions → outcomes).
  • A sample deck or reporting snapshot that demonstrates your storytelling and rigour.
  • Availability and location.

JOAN Digital is an equal opportunity employer and does not discriminate on the grounds of gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates are assessed on merit, qualifications and ability to perform the role.

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Digital Strategy Manager

Bengaluru, Karnataka MetricStream

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Job Description

MetricStream is the global market leader for Integrated Governance, Risk, and Compliance (GRC) solutions delivered on an intelligent integrated platform. MetricStream’s purpose-built platform is proven with over a million global users, designed to serve GRC use cases across industries and powered by deep domain expertise, embedded content, rich context, integrated data, and explainable AI. Since 2001, MetricStream has empowered organizations to intuitively harness front-line intelligence that enables all stakeholders to make real-time risk-aware business decisions.

Title: Manager Digital Marketing

Job Location : - Bengaluru

We are looking for a Digital Marketing Manager to lead our digital marketing efforts and drive measurable pipeline growth. In this role, you will own SEO strategy, paid media programs, email campaign execution, and conversion optimization initiatives. You’ll collaborate closely with the product marketing, inside sales and website teams on optimizing digital marketing programs through continuous improvements, but your core focus will be scaling digital campaigns that fuel demand for our solutions.

This is a hands-on leadership role ideal for someone who thrives at the intersection of strategy, execution, and analytics.

Key Responsibilities


  • Build and execute a digital marketing roadmap that aligns with demand generation and sales pipeline goals.
  • Lead and mentor the digital marketing team, including agencies and contractors, to deliver pipeline growth and ROI.
  • Champion an AI-enabled, data-driven approach to campaign design, execution, and optimization.
  • Own and scale MetricStream’s global SEO strategy to increase keyword rankings, organic traffic, and thought leadership visibility.
  • Partner with the Website team to ensure technical SEO, site performance, and content optimization align with AI-First Connected GRC messaging.
  • Manage planning, execution, and optimization of paid campaigns across Google Ads, LinkedIn, GDN, Demandbase, and other digital channels.
  • Align campaigns with buyer journeys, personas (C-suite, risk, compliance, audit leaders), and verticals (BFSI, healthcare, energy, and beyond).
  • Optimize budgets and bids to maximize Hot Leads, SQLs, and pipeline impact.
  • Drive experimentation and testing of landing pages, lead forms, and user flows.
  • Collaborate with the Website team on UI/UX refinements to improve conversion rates and pipeline contribution.
  • Develop dashboards and reports to measure channel performance, pipeline contribution, and ROI (HubSpot, Salesforce, GA4, Demandbase and other tools).
  • Translate data into actionable insights for leadership, ensuring digital programs directly support opportunity pipeline growth.


Skills and Experience


  • 7–10 years of digital marketing experience, including 3+ years in a manager or leadership role.
  • Proven track record driving pipeline growth via SEO, SEM/PPC, and CRO.
  • Hands-on expertise with HubSpot, Salesforce, Demandbase, Google Ads, LinkedIn Ads, and GA4.
  • Strong knowledge of SEO tools such as SEMRush, Ahrefs, and Google Search Console.
  • Data-driven and analytical, with the ability to show ROI and pipeline impact.
  • Experience managing agencies and cross-functional stakeholders.
  • Passion for digital innovation, AI-first strategies, and measurable marketing outcomes.

Why Join MetricStream

  • Be part of a mission-driven company redefining how the world manages cyber and enterprise GRC risk.
  • Work on AI-first, market-leading solutions that power the risk strategies of the world’s top enterprises.
  • Collaborate with global teams and senior leadership to shape product and marketing direction.
  • Enjoy a high-impact, innovation-oriented culture where your insights and execution make a difference.

Education

  • Bachelor's or Master's degree in Marketing
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Principal Consultant - Digital Strategy

560001 Bangalore, Karnataka ₹2000000 Annually WhatJobs

Posted 9 days ago

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Job Description

full-time
Our client, a premier management consultancy, is seeking a highly accomplished Principal Consultant specializing in Digital Strategy to join their distinguished practice. This role, based in Bengaluru, Karnataka, IN , offers the flexibility of a remote-first working model, allowing you to engage with clients and colleagues across geographies. As a Principal Consultant, you will be a key leader in defining and executing transformative digital strategies for Fortune 500 companies, addressing complex business challenges and driving significant organizational change.

Responsibilities:
  • Lead engagements with C-suite executives to identify strategic priorities and develop bespoke digital transformation roadmaps.
  • Architect and oversee the implementation of large-scale digital initiatives, encompassing areas like cloud migration, data analytics, AI adoption, and customer experience enhancement.
  • Provide expert advisory services on emerging technologies, digital business models, and industry best practices.
  • Develop thought leadership and contribute to the firm's knowledge base in digital strategy and innovation.
  • Mentor and guide consulting teams, fostering a culture of excellence and continuous learning.
  • Manage client relationships, ensuring satisfaction and identifying opportunities for follow-on work.
  • Drive business development efforts, contributing to proposal writing and client presentations.
  • Analyze market trends and competitive landscapes to inform strategic recommendations.
  • Translate complex business requirements into actionable technology strategies and implementation plans.
Qualifications:
  • Master's degree or PhD in a relevant field (e.g., Business, Technology, Economics).
  • 10+ years of progressive experience in management consulting, with a significant focus on digital strategy and transformation.
  • Demonstrated success in leading complex, multi-year transformation programs for major corporations.
  • Deep expertise in digital technologies, agile methodologies, and enterprise architecture.
  • Exceptional strategic thinking, analytical rigor, and problem-solving capabilities.
  • Outstanding communication, negotiation, and stakeholder management skills.
  • Proven ability to build and inspire high-performing teams.
  • Experience in driving client relationship management and business development is essential.
  • A strong network within the industry is a plus.
This is an unparalleled opportunity to shape the digital future of leading organizations and advance your career within a globally recognized consultancy, with the added benefit of a flexible, remote working environment.
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Senior Digital Strategy Consultant

Bengaluru, Karnataka Bubble Network

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JOB TITLE: Sr Solutions Strategist | Social Media & Digital

Prefer: Experience in Fashion Brands


About us

Bubble Network is a Digital Springboard for Brand's and has worked with over 500+ brands across London and India. We are a Marketing and Consulting firm helping brands navigate the digital world, with a track record of scaling over 50 brands from 0 to 6 figures in months, with our creative & strategic know how.


Who is this for?

If you are someone who aims to create change, learn constantly, drive innovation, and make an impact with what you do, this job is for you. Come join us in driving performance marketing, leading social media strategies and crafting digital footprints with clients across India, London & USA.


Job Description

The role is a combination of Client servicing and Digital Strategy. If you have the ability to understand digital tools, love social media, manage and handle clients and liaison between internal teams. This is a role which will help you learn, implement and grow in this space.


Responsibilities

  • Conceptualise and execute Digital & Creative strategies for Brands
  • Lead Social Media for different clients
  • Run Ads & Manage Campaigns for Brands
  • Manage timelines and projects by working with internal teams
  • Constantly learn and expand your knowledge on new tools and platforms through our training


Qualifications & Skills

  • 2 to 3 years' of experience with social media, ads and client servicing.
  • Strong communication skills to negotiate and manage clients and projects.
  • Fast learner and a passion to grow.


Why Join us?

  • Young and Passionate team
  • Primary focus on culture and people
  • Flexible work culture driven through productivity and not hours
  • Healthy working hours. (We strictly do not work over the weekends)
  • Immense learning as you are hands on working with brands from different industries across the globe. (Fashion, lifestyle, FMCG, Education and Real Estate)
  • Build your career in a company which breaks work monotony and focuses on learning each day


*Please send all CV's to

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Digital Strategy- Associate Consultant- PMO

Bengaluru, Karnataka ₹900000 - ₹1200000 Y KPMG

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Job Description

**JOB DESCRIPTION

About KPMG in India**

KPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversant with local laws, regulations, markets and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Jaipur, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara and Vijayawada.

KPMG entities in India offer services to national and international clients in India across sectors. We strive to provide rapid, performance-based, industry-focused and technology-enabled services, which reflect a shared knowledge of global and local industries and our experience of the Indian business environment.

QUALIFICATIONS

  • Bachelor's or Master's degree in Business, Technology, or related field.

3+ years of experience in project/program management, with at least 2 years in digital transformation.

Equal employment opportunity information

KPMG India has a policy of providing equal opportunity for all applicants and employees regardless of their color, caste, religion, age, sex/gender, national origin, citizenship, sexual orientation, gender identity or expression, disability or other legally protected status. KPMG India values diversity and we request you to submit the details below to support us in our endeavor for diversity. Providing the below information is voluntary and refusal to submit such information will not be prejudicial to you.

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E-commerce & Digital Strategy Director

Bengaluru, Karnataka Ample

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About Ample


With a rich legacy spanning over two decades in enterprise and premium retail, Ample stands as a forefront technology and premium retail leader in India. Our enterprise business addresses the intricate technology needs of corporate clients, while our retail outlets cater to the individual consumer's desires.


A trailblazer in IT retail, Ample introduced Imagine (Apple) in 2004, India's pioneering store dedicated to all things Apple. Our retail footprint extends across India through more partnerships with esteemed brands like Bose, Under Armour, and ASICS. Presently, we operate a network of 100+ stores spread across 30 cities, serving the diverse needs of over 1 million retail customers.

In the enterprise domain, we deliver comprehensive end-to-end device lifecycle management and tailored technology solutions to a clientele exceeding 1500 customers. By merging innovation with profound industry expertise, Ample provides clients with bespoke solutions, empowering them to attain a competitive advantage in their respective business landscapes.


Key Responsibilities: (Website Management)


Strategic Planning and Execution:

  • Develop and implement comprehensive D2C strategies to drive growth, customer acquisition, and retention.
  • Stay updated with industry trends and innovations to ensure the company remains competitive.


Marketing Management:

  • Lead omnichannel marketing initiatives, including performance marketing, social media, SEO/SEM, Affiliate marketing and content marketing.
  • Collaborate with performance marketing and SEO agencies to ensure optimal execution of campaigns and strategies.
  • Drive personalization initiatives to enhance customer experiences across touchpoints.


Shopify Expertise:

  • Manage and optimize the Shopify platform, ensuring seamless functionality, mobile responsiveness, and integration with third-party tools.
  • Leverage Shopify analytics to understand consumer behaviour and enhance conversion rates.
  • Implement automation tools and workflows within Shopify to streamline operations.


Customer Engagement Tools:

  • Implement and optimize chatbots and AI-driven customer support tools for real-time engagement and query resolution.
  • Leverage CRM systems and customer engagement platforms for personalized communication and lifecycle management.
  • Integrate tools like live chat, automated messaging, and feedback collection systems to enhance the customer journey.
  • Analyze data from engagement tools to identify patterns, improve response rates, and drive satisfaction.


Agency Relationship Management:

  • Coordinate with performance marketing agencies to align campaigns with business objectives and maximize ROI.
  • Work closely with SEO agencies to improve search rankings, organic traffic, and website performance.
  • Collaborate with tech implementation partners for smooth execution of platform enhancements, integrations, and feature rollouts.
  • Evaluate agency performance regularly to ensure alignment with KPIs and goals.


Operational Excellence:

  • Oversee end-to-end D2C operations, including supply chain management, fulfillment, and customer support.
  • Implement robust inventory management systems to minimize stockouts and overstock situations.
  • Collaborate with logistics partners to ensure timely and cost-effective deliveries.


Customer-Centric Approach:

  • Develop and implement strategies to improve Net Promoter Score (NPS) and customer satisfaction.
  • Build loyalty programs and subscription models to enhance customer retention.
  • Gather and act on customer feedback to drive continuous improvement.


Team Leadership:

  • Mentor, and manage a high-performing D2C team across marketing, operations, and customer support functions.
  • Foster a culture of innovation, collaboration, and accountability.


Data-Driven Decision Making:

  • Utilize analytics tools like Google Analytics, Shopify reports, CRM systems, and customer engagement tools to monitor performance and drive actionable insights.
  • Regularly review KPIs such as CAC, CLTV, AOV, churn rates, and ACOS (Advertising Cost of Sale) to optimize strategies.


Brand Development and Storytelling:

  • Ensure cohesive brand messaging across all platforms, maintaining alignment with company values and goals.
  • Work with creative teams to produce impactful campaigns and content that resonate with target audiences.


Technical and Analytical Acumen:

  • Familiarity with tools like Google Ads, Facebook Ads Manager and similar marketing platforms.
  • Strong understanding of web technologies, UX/UI principles, and website performance optimization.
  • Knowledge of emerging technologies like AI and automation for enhancing customer experience.


Qualifications and Skills:

  • MBA from a reputed institution.
  • 8-12years of experience in D2C roles, with a proven track record in scaling operations and revenue.
  • Advanced proficiency in Shopify, including customizations and integrations.
  • Strong digital marketing expertise with hands-on experience in PPC, social media, and content creation.
  • Proven experience in managing relationships with external agencies across performance marketing, SEO, and technology implementations.
  • Expertise in customer engagement tools such as chatbots, CRM systems, and automation platforms.
  • Knowledge of customer lifecycle management and retention strategies.
  • Excellent leadership and cross-functional collaboration skills.
  • Strong problem-solving, analytical, and strategic thinking abilities.
  • Exceptional written and verbal communication skills.
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Human Capital Management-Bengaluru- Associate/ Vice President-Digital Strategy

Bengaluru, Karnataka ₹800000 - ₹2400000 Y Goldman Sachs

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Job Description
Job Title:
Human Capital Management (HCM) Strategy - Digital Strategy & Automation (DSA) Associate / Vice President

Reports To:
Head of Digital Strategy & Automation of Human Capital Management (HCM) Strategy

Summary:
We are seeking a motivated and experienced individual to join the HCM Strategy team as a Vice President in Digital Strategy & Automation. The HCM Strategy team manages transformational initiatives – enhancing our employee experience, driving quantifiable automation benefits, and promoting resiliency – to serve our stakeholders within HCM and across the firm. Your role as a Vice President within this team requires a blend of strategic thinking, technical expertise, analytical abilities, and exceptional leadership qualities to drive business intelligence, automation, and AI initiatives across all functions of Human Capital Management. This role is pivotal in driving digital transformation and enhancing operational efficiency within Human Capital Management. The ideal candidate will have 5-7 years of experience in business intelligence, automation, data analytics, and AI. They will demonstrate a proven record to drive to impactful solutions and support organizational change through digital strategy and task automation.

Responsibilities
Business Intelligence and Automation:

  • Lead the development and deployment of business intelligence applications, ensuring alignment with strategic business objectives.
  • Synthesize complex analysis results into actionable insights and recommendations, influencing strategic business decisions.
  • Proactively identify, analyze, and resolve complex systems and algorithm performance trends or issues, developing mitigation strategies.

AI And Data Science

  • Develop and implement AI-driven solutions to enhance business processes and decision-making.
  • Utilize data science methodologies to analyze large datasets and generate predictive models.
  • Collaborate with data scientists and engineers to integrate AI solutions into existing systems.
  • Stay updated on emerging AI and data science trends and technologies, incorporating best practices.

Project Management

  • Oversee project planning, execution, and reporting, ensuring adherence to the project lifecycle.
  • Manage risks and dependencies proactively, ensuring successful adoption of automation products.
  • Mentor and guide other solution experts and advisors, fostering a collaborative environment and promoting knowledge sharing.

Innovation And Strategy

  • Champion the incubation of new low-code applications, identifying opportunities for innovation and driving adoption.
  • Lead complex data analysis and exploratory data analysis initiatives, ensuring adherence to best practices.
  • Collaborate strategically with Engineering to ensure automation solutions align with the firm's technology architecture strategy.

Stakeholder Engagement

  • Lead and manage stakeholder engagements, identifying and cultivating new low-code opportunities.
  • Actively seek out and evaluate information and opportunities from internal and external sources, incorporating best practices.

Qualifications
Basic Qualifications:

  • Bachelor's degree or equivalent in Science, Technology, Engineering, or Mathematics.
  • 5-7 years of experience in business intelligence, automation, and data analytics.
  • Proficiency in digital strategy, business intelligence, automation, and artificial intelligence methodologies.
  • Relevant experience in Consumer, Financial, Social Media, Tech, or FinTech sectors.
  • Strong problem-solving and analytical skills.
  • Excellent written and verbal communication skills.
  • Ability to work independently and as part of a team.
  • Knowledge of data-related emerging trends and issues, including financial regulation.

Preferred Qualifications

  • Solution Delivery

  • Experience with implementing according to solution delivery frameworks such as Agile, Sig Sigma, Waterfall, etc.

  • Able to contextualize analysis in Confluence, JIRA, MS applications etc

  • Business Intelligence

  • Working knowledge of analytics applications (i.e Alteryx, Tableau, Qlik, Power BI)

  • Working knowledge of workflow applications (e.g. MS Power Platform, Appian, unqork, ServiceNow)
  • Working knowledge of database tools (e.g. Mongo DB, Snowflake, Elastic, MS SQL)

  • Artificial Intelligence

  • Working knowledge of artificial intelligence programming languages (e.g. Python, R)

  • Working knowledge of artificial intelligence computational packages (e.g. PyCharm, Scikit-Learn)
  • Working knowledge of artificial intelligence platforms including robotics (e.g. Automation Anywhere, Anaconda, GitHub/Lab, Jupyter Hub, UiPath)
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Digital Product Strategy Director

Bengaluru, Karnataka American Express

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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.


Role Overview

We are seeking a strategic and execution-focused Senior Manager to lead product development for our Token Services platform in India. This role will be pivotal in driving the delivery of localized token capabilities that meet RBI regulatory requirements, while enabling secure and scalable payment experiences across our network.


Key Responsibilities

  • Product Development & Delivery
  • Lead the end-to-end development of token capabilities tailored to India’s regulatory landscape
  • Translate business requirements into actionable user stories and features for scrum teams, ensuring clarity, completeness, and alignment with compliance mandates
  • Agile Execution
  • Serve as the product owner for one or more scrum teams, managing backlogs, sprint planning, and feature prioritization.
  • Collaborate with engineering and platform teams to ensure timely and high-quality delivery of token services
  • Regulatory Compliance
  • Interface with internal risk, legal, and compliance teams to interpret and implement RBI directives
  • Ensure all token services deployed in India meet PCI DSS , and RBI circular requirements
  • Stakeholder Engagement
  • Partner with global product leads, platform architects, and India-based operations teams to align on roadmap, dependencies, and delivery milestones
  • Represent Token Services in cross-functional forums and regulatory reviews.
  • Innovation & Strategy
  • Contribute to strategic planning and roadmap development for India token services,


Qualifications

  • 8+ years of experience in product development, preferably in payments, fintech, or regulated financial services.
  • Strong understanding of agile methodologies and experience writing user stories and managing scrum teams.
  • Familiarity with RBI regulations, data localization frameworks, and tokenization technologies.
  • Proven ability to lead cross-functional teams and deliver complex products in a matrixed environment.
  • Excellent communication and stakeholder management skills.



Compliance Language

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

This advertiser has chosen not to accept applicants from your region.
 

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