53 Director Of Operations jobs in Chennai
Director – Head of Security Operations Center
Posted 2 days ago
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Job Description
Position : Director – Head of Security Operations Center
Location : Chennai
Key Competencies:
- Strategic Vision – Ability to align SOC service evolution with MSSP business objectives.
- Technical Skills – Deep understanding of modern detection and response tools, automation, and integration frameworks.
- Client Orientation – Skilled in stakeholder engagement, reporting, and service quality management.
- Operational Excellence – Expertise in building scalable 24x7 operations with consistent quality.
- Leadership – Strong people management, mentoring, and cross-team collaboration abilities.
- Innovation – Aptitude for evaluating and operationalizing emerging SOC technologies.
- Deep understanding of modern detection and response tools, automation, and integration frameworks.
- Communication – Ability to present complex technical insights to executives and clients clearly and effectively.
- Responsible for driving execution of daily, weekly, and monthly metrics for statistical threats and KPIs.
- Coordinate with global stakeholders along with the Senior management during contingency scenarios/ high severity incidents to ensure responsive actions are communicated in timely manner.
Profile Description:
- 15+ years of experience in cybersecurity operations, with at least 5 years in SOC or MSSP leadership.
- Proven experience managing multi-tenant SOC environments with diverse customer infrastructures.
- Hands-on expertise in:
- - Splunk Enterprise Security (use case design, data onboarding, SPL optimization).
- - Palo Alto Cortex XSOAR (playbook automation, integration management, case handling).
- - Google SecOps (Chronicle + SOAR) (rule development, analytics, log pipelines).
- Strong understanding of SIEM/SOAR architectures, EDR, NDR, cloud telemetry, and threat intel integration.
- Experience defining and managing SOC SLAs, client KPIs, and service delivery metrics.
Key Responsibilities:
Leadership and Operations Management
- Lead and manage SOC functions comprising Detection, Incident Response, and SOC Engineering teams across multiple shifts and geographies.
- Define and enforce SOC service delivery models, operating procedures, and SLAs aligned with client contracts.
- Oversee day-to-day SOC operations for multiple customers with varying environments (on-prem, cloud, hybrid).
- Ensure effective handover, escalation, and quality assurance across all shifts.
- Drive KPIs for detection coverage, mean time to detect/respond (MTTD/MTTR), and client satisfaction.
Incident Response and Threat Management
- Oversee the end-to-end incident lifecycle: detection, triage, containment, eradication, and recovery.
- Establish and maintain client-specific runbooks, escalation matrices, and response playbooks.
- Guide major incident response efforts and lead investigations for high-severity or high-impact events.
- Ensure timely communication and coordination with client security teams during incidents.
Client Engagement and Risk Reporting
- Serve as the primary SOC interface for strategic customer engagements.
- Prepare and deliver executive risk reports, incident summaries, and detection coverage dashboards to client management teams.
- Translate complex technical risks into actionable business insights for diverse client audiences.
Technology and Engineering Excellence
- Provide technical direction for SIEM/SOAR/Threat Intelligence stack optimization and automation.
- Lead the design and maintenance of multi-tenant architectures ensuring data segregation, scalability, and compliance.
- Direct the automation of repetitive analyst tasks through playbooks and integrations in Cortex XSOAR.
- Evaluate and implement emerging technologies in AI-driven detection, UEBA, threat intelligence correlation, and SOAR orchestration.
- Maintain governance for log ingestion, parser accuracy, and retention policies across client environments.
Innovation and Technology Evaluation
- Continuously assess and pilot next-generation tools in SIEM, SOAR, Threat Intel, and AI/ML-based detection.
- Build business cases and lead proofs of concept (POCs) for promising platforms and integrations.
- Foster a culture of experimentation, automation, and measurable improvement within the SOC.
Trainee – Business Operations & Strategy Services
Posted 2 days ago
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Job Description
Background
PFSI Solutions Pvt Ltd (Positka) is a Singapore-based boutique consulting firm with blue-chip
multinational clients. Positka provides results-focused, high-value support to clients in the
functional areas of Business Transformation, Program Management, Information Technology,
Analytics, Marketing, and Sales.
We are looking for energetic, detail-oriented, and enthusiastic candidates to join our fast-
growing Business Operations & Strategy Services (BOSS) Team. This is an exciting opportunity
to learn multiple business functions, work with global clients, and gain hands-on experience
across diverse domains.
Objective
This program aims to identify and nurture young talent by providing hands-on exposure to
multiple business functions and developing future-ready professionals.
Role Description
We are looking for enthusiastic individuals who are eager to learn, adapt, and contribute across
multiple business functions. This role offers broad exposure and hands-on learning, providing a
solid foundation for growth into roles like Consultants, Domain experts, Project Managers,
Business Partners, etc.
Trainee candidates will be positioned to work on organizational functions like HR, like COO
Functions, HR, Marketing, Sales, Infosec and Compliance.
Deliverables:
Report key operational metrics to senior management across HR, Marketing, Sales, and
Infosec, and act as the primary point of contact to support operations for products and
delivery teams.
Support day-to-day operations and customer experience through workflow-based tasks,
governance, documentation of SOPs/best practices, and compliance with internal
policies.
rive digital outreach for Positka—including website upkeep, content development,
social media engagement, email campaigns, and CRM operations (data management,
reporting, and usage).
tner with business teams and recruiters to execute hiring plans, track recruitment,
and build capabilities; also assist HRBPs with onboarding, offboarding, and employee
engagement initiatives.
ollaborate across teams working on futuristic tools and services, contributing ideas for
process improvements, engagement initiatives, and problem-solving operational
challenges.
ontribute to general administrative activities, maintain accurate
records/dashboards/reports, and ensure smooth collaboration across functions.
nsure compliance with internal policies and documentation standards.
Education & Experience:
raduates in any stream (Batch of 2023 pass out or later), preferably BE/BTech, BBA,
MBA, MCA, B. Sc.
in. 0-1 years’ experience in Business Operations/HR Recruitment/Digital Marketing.
Skills & Competencies:
er to learn, adaptable, and naturally curious with the ability to work effectively under
pressure.
aintain a professional, approachable, and proactive demeanor in all interactions.
killed in Microsoft Office (Word, Excel, PowerPoint), with knowledge of Excel reporting
and pivot tables.
omfortable participating in and contributing to discussions in meetings with clients,
partners, or internal teams.
trong communication skills with fluency in written and spoken English.
Additional Information:
ull-time | Chennai, India | Minimum 40 hours/week, Monday to Friday
ompensation: During the program, the trainee will be paid a stipend of Rs. 15,000/- per
month.
n successful completion of the trainee program with Positka, the trainee will be eligible
to be absorbed as a full-time employee, subject to selection criteria and successful
completion of our recruitment process.
illingness to travel as required.
Growth Opportunities:
This role opens pathways to explore and grow in areas such as talent management, business
operations, sales enablement, and digital initiatives. You will gain hands-on exposure to digital
outreach, CRM management, recruitment support, and employee engagement, while also
contributing to process improvements and innovative tools. Along the way, you’ll develop
practical skills in governance, documentation, and cross-team collaboration, building a strong
foundation for your professional journey and future career opportunities.
Career Path:
The cross-functional exposure you gain in this role will help you build versatile skills and
discover your areas of interest. As you demonstrate capability and commitment, you can
progress into specialized roles in business operations, sales enablement, digital initiatives, or
people and talent management. With growing expertise, you will also have the opportunity to
take on greater responsibilities and advance toward future leadership positions.
Management Information System Executive
Posted 2 days ago
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Job Description
We are HASBRO Clothing Pvt Ltd, we own the Menswear Apparel brand BASICS. We have 100 + Exclusive outlets and 900 + Large format throughout India.
We are currently in look for a MIS Coordinator for our Corporate office located in Maduravoyal, Chennai.
The ideal candidate will be responsible for Stock Management which includes stock allocation to showrooms, stock transfers, manage the internal ERP and prepare reports for the same.
Qualifications
- Experience in MIS , ideally from the Retail Industry;
- Good in data analysis;
- Strong management, time management and communication skills;
Management Information System Executive
Posted 20 days ago
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Job Description
Greetings from Colan Infotech!
Designation - MIS Executive
Job Location - Chennai
Notice Period - Immediate Joiners only
Job Overview
We are seeking a Junior Management Information System Executive to join our dynamic team at Colan Infotech's Chennai headquarters. This full-time position requires a proactive individual with a keen eye for detail and a strong foundation in data management and analysis. The role demands proficiency in tools and techniques essential for supporting business intelligence and data-driven decision-making processes.
Qualifications and Skills
- Proficiency in Microsoft Excel (Mandatory skill) for data organization and analysis, including advanced functions and pivot tables.
- Solid understanding of data analysis techniques and the ability to interpret complex datasets to provide actionable insights.
- Experience with SQL for robust data querying, manipulation, and management essential to supporting business operations.
- Competency in using Tableau for creating interactive and data-rich visual analytics to guide strategic business decisions.
- Familiarity with Microsoft Power BI to develop insightful visual reports and dashboards to present data in a business context.
- Experience working with Enterprise Resource Planning (ERP) Systems to streamline processes and improve organizational efficiency.
- Understanding of business intelligence concepts and practices necessary to aid in high-stakes decision-making processes.
- Experience in data visualization techniques to clearly communicate results and trends to stakeholders and executive teams.
Roles and Responsibilities
- Provide support in designing, developing, and maintaining data systems and databases; including troubleshooting and performance tuning.
- Assist in the development and deployment of business intelligence reports and dashboards that aid business decision-making.
- Collaborate with other departments to ensure data consistency and integrity across the organization.
- Utilize analytical and problem-solving skills to identify business improvement opportunities and provide strong recommendations.
- Maintain comprehensive documentation of business processes and assist in the proper maintenance and storage of data.
- Participate in the identification and implementation of new tools and technologies to improve system efficiencies and data processing capabilities.
- Analyze business processes and systems to recommend improvements that increase overall productivity and performance.
- Work closely with project teams to ensure data requirements and objectives are effectively met in support of business strategies.
Interested candidates send your updated resume to
Strategic Planning Manager
Posted 17 days ago
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Job Description
Director of Operations
Posted 7 days ago
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Job Description
Key Responsibilities:
- Develop and execute comprehensive operational strategies to achieve organizational goals.
- Oversee and manage all aspects of daily operations, including supply chain, production, logistics, and customer service.
- Set performance standards and key performance indicators (KPIs) for operational departments.
- Manage operational budgets, control costs, and drive financial performance improvements.
- Implement and refine operational processes to enhance efficiency, quality, and productivity.
- Lead, mentor, and develop a high-performing team of operational managers and staff.
- Ensure compliance with all relevant industry regulations and company policies.
- Drive a culture of continuous improvement, innovation, and operational excellence.
- Collaborate with other departments to ensure integrated business planning and execution.
- Manage vendor relationships and oversee procurement processes.
- Analyze operational data to identify trends, risks, and opportunities for improvement.
- Master's degree in Business Administration (MBA), Operations Management, or a related field.
- Minimum of 10-12 years of progressive experience in operations management, with significant leadership responsibility.
- Proven track record of successfully managing large-scale operations and driving significant improvements.
- Deep understanding of supply chain management, process optimization, and Lean/Six Sigma principles.
- Exceptional leadership, strategic thinking, and decision-making abilities.
- Strong financial acumen and experience managing complex budgets.
- Excellent communication, negotiation, and interpersonal skills.
- Experience in talent management, including recruitment, training, and staff development.
- Adaptability to a hybrid work environment, balancing strategic on-site leadership with remote operational oversight.
Director of Operations
Posted 8 days ago
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Job Description
Key responsibilities include managing budgets, resources, and personnel to ensure smooth and productive operations. You will identify opportunities for process enhancements, cost reduction, and efficiency improvements, implementing best practices to streamline workflows and maximize productivity. The Director of Operations will also foster a culture of continuous improvement and innovation within the operations team, motivating and guiding staff to achieve high levels of performance. This role requires close collaboration with other senior management to align operational strategies with overall business goals. You will also be responsible for ensuring compliance with all relevant regulations and standards.
The ideal candidate will possess exceptional leadership, communication, and problem-solving skills. A proven track record of successfully managing complex operations and driving significant improvements in efficiency and profitability is essential. Experience in strategic planning, risk management, and change management is highly valued. This role offers a challenging yet rewarding opportunity to make a significant impact on the organization's success, working in a hybrid capacity that balances remote flexibility with essential in-person collaboration. You should be adept at managing multiple priorities and making informed decisions in a dynamic business environment.
Qualifications:
- Master's degree in Business Administration (MBA), Operations Management, or a related field.
- Minimum of 10 years of progressive experience in operations management, with at least 5 years in a senior leadership role.
- Demonstrated success in improving operational efficiency and profitability.
- Strong understanding of supply chain management, process improvement methodologies (Lean, Six Sigma), and project management.
- Excellent leadership, team-building, and communication skills.
- Proficiency in financial management and budgeting.
- Strategic thinking and problem-solving abilities.
- Ability to work effectively in a hybrid work model.
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Director of Operations
Posted 11 days ago
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Job Description
Responsibilities:
- Develop, implement, and oversee operational strategies and policies to enhance efficiency and productivity across all departments.
- Manage day-to-day operations, ensuring seamless execution of projects and initiatives.
- Monitor and analyze operational performance metrics, identifying areas for improvement and implementing corrective actions.
- Lead and mentor a team of managers and staff, fostering a collaborative and results-oriented work environment.
- Oversee budget development and management for operational departments, ensuring cost-effectiveness.
- Collaborate with senior management to set strategic goals and objectives for the organization.
- Identify and implement best practices in operational management, quality control, and process improvement.
- Manage relationships with key stakeholders, including suppliers, partners, and clients, ensuring alignment and satisfaction.
- Drive continuous improvement initiatives using methodologies such as Lean or Six Sigma.
- Ensure compliance with all relevant industry regulations and company policies.
- Master's degree in Business Administration, Operations Management, or a related field.
- 10+ years of progressive experience in operations management, with at least 5 years in a leadership role.
- Demonstrated success in developing and executing operational strategies.
- Strong analytical, problem-solving, and decision-making skills.
- Excellent leadership, communication, and interpersonal skills.
- Proven ability to manage budgets and control costs effectively.
- Experience with project management methodologies and tools.
- Familiarity with (specific industry) operations is a plus.
- Ability to thrive in a hybrid work environment, balancing remote and in-office collaboration.
Director of Operations
Posted 20 days ago
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Job Description
Responsibilities:
- Oversee and manage all day-to-day operational activities and departments, including logistics, production, customer service, and administrative functions.
- Develop, implement, and monitor operational strategies and objectives to align with the company's overall business goals.
- Establish key performance indicators (KPIs) for operational efficiency and effectiveness, and track progress against them.
- Drive continuous improvement initiatives across all operational areas, identifying opportunities for process optimization and cost reduction.
- Manage operational budgets, ensuring adherence to financial targets and maximizing resource allocation.
- Lead, mentor, and develop a high-performing team of operational managers and staff.
- Ensure compliance with all relevant industry regulations, safety standards, and legal requirements.
- Oversee supply chain management, procurement, and inventory control to ensure optimal stock levels and cost-effectiveness.
- Develop and maintain strong relationships with key suppliers, vendors, and strategic partners.
- Implement and manage technology solutions to enhance operational efficiency and data management.
- Resolve operational issues and conflicts promptly and effectively.
- Develop and implement robust risk management strategies to mitigate operational disruptions.
- Collaborate with other senior leaders to ensure seamless integration of operations with sales, marketing, finance, and product development.
- Conduct regular performance reviews and provide constructive feedback to team members.
- Foster a positive and productive work environment that encourages innovation and collaboration.
- Report on operational performance to the executive team, providing insights and recommendations for strategic decision-making.
- Master's degree in Business Administration (MBA), Operations Management, Engineering, or a related field.
- Minimum of 10 years of progressive experience in operations management, with at least 5 years in a senior leadership role.
- Proven track record of successfully managing complex operational environments and driving significant improvements in efficiency and profitability.
- Expertise in process improvement methodologies (e.g., Lean, Six Sigma).
- Strong financial acumen and experience managing large budgets.
- Exceptional leadership, team-building, and motivational skills.
- Excellent strategic thinking, problem-solving, and decision-making abilities.
- Proficiency in operations management software and ERP systems.
- Strong understanding of supply chain management principles.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to thrive in a fast-paced and dynamic business environment.
- Demonstrated experience in change management and implementing new initiatives.
- Knowledge of quality management systems.
- A proactive approach to identifying and resolving operational challenges.
- Strong ethical standards and commitment to corporate responsibility.
Director of Operations
Posted 20 days ago
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Job Description
Key Responsibilities:
- Develop and execute comprehensive operational strategies to support organizational growth and objectives.
- Oversee day-to-day operations across all departments, ensuring efficiency, quality, and compliance.
- Manage and optimize supply chain, logistics, and inventory management processes.
- Lead the customer service function to ensure high levels of customer satisfaction and retention.
- Implement and monitor quality assurance programs to maintain service standards.
- Develop and manage operational budgets, identifying opportunities for cost savings and efficiency improvements.
- Lead, mentor, and develop a high-performing operations team.
- Identify and implement process improvements and operational innovations.
- Ensure compliance with all relevant regulations and industry standards.
- Collaborate with sales, marketing, and product development teams to align operational capabilities with market demands.
- Master's degree in Business Administration, Operations Management, Engineering, or a related field.
- Minimum of 10-12 years of progressive experience in operations management, with at least 5 years in a senior leadership role.
- Proven track record of successfully managing large-scale operations and driving significant improvements in efficiency and cost-effectiveness.
- Expertise in supply chain management, logistics, process improvement methodologies (e.g., Lean, Six Sigma), and quality management.
- Strong financial acumen and experience in budget development and management.
- Exceptional leadership, team-building, and people management skills.
- Excellent analytical, strategic thinking, and problem-solving abilities.
- Outstanding communication, negotiation, and interpersonal skills.
- Experience in the relevant industry sector is highly desirable.
- Ability to work effectively in a dynamic and results-oriented environment.