Director – Head of Security Operations Center

Chennai, Tamil Nadu Mindsprint

Posted 2 days ago

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Job Description

Position : Director – Head of Security Operations Center

Location : Chennai

Key Competencies:

  • Strategic Vision – Ability to align SOC service evolution with MSSP business objectives.
  • Technical Skills – Deep understanding of modern detection and response tools, automation, and integration frameworks.
  • Client Orientation – Skilled in stakeholder engagement, reporting, and service quality management.
  • Operational Excellence – Expertise in building scalable 24x7 operations with consistent quality.
  • Leadership – Strong people management, mentoring, and cross-team collaboration abilities.
  • Innovation – Aptitude for evaluating and operationalizing emerging SOC technologies.
  • Deep understanding of modern detection and response tools, automation, and integration frameworks.
  • Communication – Ability to present complex technical insights to executives and clients clearly and effectively.
  • Responsible for driving execution of daily, weekly, and monthly metrics for statistical threats and KPIs.
  • Coordinate with global stakeholders along with the Senior management during contingency scenarios/ high severity incidents to ensure responsive actions are communicated in timely manner.


Profile Description:

  • 15+ years of experience in cybersecurity operations, with at least 5 years in SOC or MSSP leadership.
  • Proven experience managing multi-tenant SOC environments with diverse customer infrastructures.
  • Hands-on expertise in:
  • - Splunk Enterprise Security (use case design, data onboarding, SPL optimization).
  • - Palo Alto Cortex XSOAR (playbook automation, integration management, case handling).
  • - Google SecOps (Chronicle + SOAR) (rule development, analytics, log pipelines).
  • Strong understanding of SIEM/SOAR architectures, EDR, NDR, cloud telemetry, and threat intel integration.
  • Experience defining and managing SOC SLAs, client KPIs, and service delivery metrics.


Key Responsibilities:

Leadership and Operations Management

  • Lead and manage SOC functions comprising Detection, Incident Response, and SOC Engineering teams across multiple shifts and geographies.
  • Define and enforce SOC service delivery models, operating procedures, and SLAs aligned with client contracts.
  • Oversee day-to-day SOC operations for multiple customers with varying environments (on-prem, cloud, hybrid).
  • Ensure effective handover, escalation, and quality assurance across all shifts.
  • Drive KPIs for detection coverage, mean time to detect/respond (MTTD/MTTR), and client satisfaction.


Incident Response and Threat Management

  • Oversee the end-to-end incident lifecycle: detection, triage, containment, eradication, and recovery.
  • Establish and maintain client-specific runbooks, escalation matrices, and response playbooks.
  • Guide major incident response efforts and lead investigations for high-severity or high-impact events.
  • Ensure timely communication and coordination with client security teams during incidents.

Client Engagement and Risk Reporting

  • Serve as the primary SOC interface for strategic customer engagements.
  • Prepare and deliver executive risk reports, incident summaries, and detection coverage dashboards to client management teams.
  • Translate complex technical risks into actionable business insights for diverse client audiences.

Technology and Engineering Excellence

  • Provide technical direction for SIEM/SOAR/Threat Intelligence stack optimization and automation.
  • Lead the design and maintenance of multi-tenant architectures ensuring data segregation, scalability, and compliance.
  • Direct the automation of repetitive analyst tasks through playbooks and integrations in Cortex XSOAR.
  • Evaluate and implement emerging technologies in AI-driven detection, UEBA, threat intelligence correlation, and SOAR orchestration.
  • Maintain governance for log ingestion, parser accuracy, and retention policies across client environments.

Innovation and Technology Evaluation

  • Continuously assess and pilot next-generation tools in SIEM, SOAR, Threat Intel, and AI/ML-based detection.
  • Build business cases and lead proofs of concept (POCs) for promising platforms and integrations.
  • Foster a culture of experimentation, automation, and measurable improvement within the SOC.
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Trainee – Business Operations & Strategy Services

Chennai, Tamil Nadu Positka

Posted 2 days ago

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Job Description

Background

PFSI Solutions Pvt Ltd (Positka) is a Singapore-based boutique consulting firm with blue-chip

multinational clients. Positka provides results-focused, high-value support to clients in the

functional areas of Business Transformation, Program Management, Information Technology,

Analytics, Marketing, and Sales.


We are looking for energetic, detail-oriented, and enthusiastic candidates to join our fast-

growing Business Operations & Strategy Services (BOSS) Team. This is an exciting opportunity

to learn multiple business functions, work with global clients, and gain hands-on experience

across diverse domains.


Objective

This program aims to identify and nurture young talent by providing hands-on exposure to

multiple business functions and developing future-ready professionals.


Role Description

We are looking for enthusiastic individuals who are eager to learn, adapt, and contribute across

multiple business functions. This role offers broad exposure and hands-on learning, providing a

solid foundation for growth into roles like Consultants, Domain experts, Project Managers,

Business Partners, etc.

Trainee candidates will be positioned to work on organizational functions like HR, like COO

Functions, HR, Marketing, Sales, Infosec and Compliance.


Deliverables:

 Report key operational metrics to senior management across HR, Marketing, Sales, and

Infosec, and act as the primary point of contact to support operations for products and

delivery teams.

Support day-to-day operations and customer experience through workflow-based tasks,

governance, documentation of SOPs/best practices, and compliance with internal

policies.

rive digital outreach for Positka—including website upkeep, content development,

social media engagement, email campaigns, and CRM operations (data management,

reporting, and usage).

 tner with business teams and recruiters to execute hiring plans, track recruitment,

and build capabilities; also assist HRBPs with onboarding, offboarding, and employee

engagement initiatives.

ollaborate across teams working on futuristic tools and services, contributing ideas for

process improvements, engagement initiatives, and problem-solving operational

challenges.

ontribute to general administrative activities, maintain accurate

records/dashboards/reports, and ensure smooth collaboration across functions.

nsure compliance with internal policies and documentation standards.

Education & Experience:

raduates in any stream (Batch of 2023 pass out or later), preferably BE/BTech, BBA,

MBA, MCA, B. Sc.

in. 0-1 years’ experience in Business Operations/HR Recruitment/Digital Marketing.


Skills & Competencies:

 er to learn, adaptable, and naturally curious with the ability to work effectively under

pressure.

aintain a professional, approachable, and proactive demeanor in all interactions.

killed in Microsoft Office (Word, Excel, PowerPoint), with knowledge of Excel reporting

and pivot tables.

omfortable participating in and contributing to discussions in meetings with clients,

partners, or internal teams.

trong communication skills with fluency in written and spoken English.


Additional Information:

ull-time | Chennai, India | Minimum 40 hours/week, Monday to Friday

ompensation: During the program, the trainee will be paid a stipend of Rs. 15,000/- per

month.

n successful completion of the trainee program with Positka, the trainee will be eligible

to be absorbed as a full-time employee, subject to selection criteria and successful

completion of our recruitment process.

illingness to travel as required.


Growth Opportunities:

This role opens pathways to explore and grow in areas such as talent management, business

operations, sales enablement, and digital initiatives. You will gain hands-on exposure to digital

outreach, CRM management, recruitment support, and employee engagement, while also

contributing to process improvements and innovative tools. Along the way, you’ll develop

practical skills in governance, documentation, and cross-team collaboration, building a strong

foundation for your professional journey and future career opportunities.


Career Path:

The cross-functional exposure you gain in this role will help you build versatile skills and

discover your areas of interest. As you demonstrate capability and commitment, you can

progress into specialized roles in business operations, sales enablement, digital initiatives, or

people and talent management. With growing expertise, you will also have the opportunity to

take on greater responsibilities and advance toward future leadership positions.

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Management Information System Executive

Chennai, Tamil Nadu Hasbro Clothing Pvt. Ltd.

Posted 2 days ago

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Job Description

We are HASBRO Clothing Pvt Ltd, we own the Menswear Apparel brand BASICS. We have 100 + Exclusive outlets and 900 + Large format throughout India.


We are currently in look for a MIS Coordinator for our Corporate office located in Maduravoyal, Chennai.


The ideal candidate will be responsible for Stock Management which includes stock allocation to showrooms, stock transfers, manage the internal ERP and prepare reports for the same.


Qualifications

  • Experience in MIS , ideally from the Retail Industry;
  • Good in data analysis;
  • Strong management, time management and communication skills;
This advertiser has chosen not to accept applicants from your region.

Management Information System Executive

Chennai, Tamil Nadu Colan Infotech Private Limited

Posted 20 days ago

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Job Description

full-time

Greetings from Colan Infotech!


Designation - MIS Executive

Job Location - Chennai

Notice Period - Immediate Joiners only


Job Overview

We are seeking a Junior Management Information System Executive to join our dynamic team at Colan Infotech's Chennai headquarters. This full-time position requires a proactive individual with a keen eye for detail and a strong foundation in data management and analysis. The role demands proficiency in tools and techniques essential for supporting business intelligence and data-driven decision-making processes.


Qualifications and Skills

  • Proficiency in Microsoft Excel (Mandatory skill) for data organization and analysis, including advanced functions and pivot tables.
  • Solid understanding of data analysis techniques and the ability to interpret complex datasets to provide actionable insights.
  • Experience with SQL for robust data querying, manipulation, and management essential to supporting business operations.
  • Competency in using Tableau for creating interactive and data-rich visual analytics to guide strategic business decisions.
  • Familiarity with Microsoft Power BI to develop insightful visual reports and dashboards to present data in a business context.
  • Experience working with Enterprise Resource Planning (ERP) Systems to streamline processes and improve organizational efficiency.
  • Understanding of business intelligence concepts and practices necessary to aid in high-stakes decision-making processes.
  • Experience in data visualization techniques to clearly communicate results and trends to stakeholders and executive teams.


Roles and Responsibilities

  • Provide support in designing, developing, and maintaining data systems and databases; including troubleshooting and performance tuning.
  • Assist in the development and deployment of business intelligence reports and dashboards that aid business decision-making.
  • Collaborate with other departments to ensure data consistency and integrity across the organization.
  • Utilize analytical and problem-solving skills to identify business improvement opportunities and provide strong recommendations.
  • Maintain comprehensive documentation of business processes and assist in the proper maintenance and storage of data.
  • Participate in the identification and implementation of new tools and technologies to improve system efficiencies and data processing capabilities.
  • Analyze business processes and systems to recommend improvements that increase overall productivity and performance.
  • Work closely with project teams to ensure data requirements and objectives are effectively met in support of business strategies.


Interested candidates send your updated resume to

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Strategic Planning Manager

600001 Chennai, Tamil Nadu ₹100000 Annually WhatJobs

Posted 17 days ago

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Job Description

full-time
Our client is seeking an experienced and visionary Strategic Planning Manager to drive the development and implementation of long-term business strategies. This pivotal role will involve conducting in-depth market analysis, identifying growth opportunities, and formulating actionable strategic initiatives to ensure sustainable competitive advantage. You will work closely with senior leadership across various departments to align strategic objectives with operational capabilities and financial goals. The ideal candidate will possess exceptional analytical, problem-solving, and critical thinking skills, coupled with a strong understanding of business dynamics and market trends. Responsibilities include facilitating strategic planning workshops, developing business cases, forecasting future market needs, and monitoring the execution of strategic plans. You will also be responsible for performance tracking, identifying key metrics, and reporting on progress towards strategic goals. A minimum of 7 years of experience in strategic planning, business development, or management consulting is required, along with a Master's degree in Business Administration (MBA) or a related field. Excellent communication, presentation, and stakeholder management skills are essential for this role. You should be adept at translating complex data into clear, compelling insights and recommendations. Our client values individuals who are forward-thinking, highly motivated, and possess the ability to influence and inspire others. This hybrid role offers a dynamic work environment where you can leverage your expertise to shape the future direction of the organization. You will be instrumental in guiding the company’s growth trajectory and ensuring its long-term success in a rapidly evolving market landscape.
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Director of Operations

600001 Chennai, Tamil Nadu ₹150000 Annually WhatJobs

Posted 7 days ago

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Job Description

full-time
Our client is seeking a highly strategic and results-oriented Director of Operations to lead and optimize operational functions within their organization based in Chennai, Tamil Nadu, IN . This senior management position is responsible for the overall efficiency, productivity, and effectiveness of all operational departments, ensuring alignment with company goals and strategic objectives. The ideal candidate will have extensive experience in developing and implementing operational strategies, managing large teams, and driving process improvements across diverse business units. You will oversee key areas such as supply chain management, production, logistics, quality control, and customer service, ensuring seamless integration and high performance. Responsibilities include setting operational targets, managing budgets, allocating resources effectively, and implementing best practices to enhance profitability and customer satisfaction. The Director of Operations will play a crucial role in fostering a culture of continuous improvement, innovation, and accountability within the operational teams. Strong analytical skills are required to monitor performance metrics, identify areas for optimization, and implement data-driven solutions. You will also be responsible for talent management, including recruitment, training, and development of operational staff. This role requires exceptional leadership, communication, and interpersonal skills to collaborate effectively with executive leadership, cross-functional departments, and external partners. The position offers a hybrid work model, providing a balance between essential on-site strategic leadership and the flexibility of remote work.
Key Responsibilities:
  • Develop and execute comprehensive operational strategies to achieve organizational goals.
  • Oversee and manage all aspects of daily operations, including supply chain, production, logistics, and customer service.
  • Set performance standards and key performance indicators (KPIs) for operational departments.
  • Manage operational budgets, control costs, and drive financial performance improvements.
  • Implement and refine operational processes to enhance efficiency, quality, and productivity.
  • Lead, mentor, and develop a high-performing team of operational managers and staff.
  • Ensure compliance with all relevant industry regulations and company policies.
  • Drive a culture of continuous improvement, innovation, and operational excellence.
  • Collaborate with other departments to ensure integrated business planning and execution.
  • Manage vendor relationships and oversee procurement processes.
  • Analyze operational data to identify trends, risks, and opportunities for improvement.
Qualifications:
  • Master's degree in Business Administration (MBA), Operations Management, or a related field.
  • Minimum of 10-12 years of progressive experience in operations management, with significant leadership responsibility.
  • Proven track record of successfully managing large-scale operations and driving significant improvements.
  • Deep understanding of supply chain management, process optimization, and Lean/Six Sigma principles.
  • Exceptional leadership, strategic thinking, and decision-making abilities.
  • Strong financial acumen and experience managing complex budgets.
  • Excellent communication, negotiation, and interpersonal skills.
  • Experience in talent management, including recruitment, training, and staff development.
  • Adaptability to a hybrid work environment, balancing strategic on-site leadership with remote operational oversight.
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Director of Operations

600020 Chennai, Tamil Nadu ₹150000 Annually WhatJobs

Posted 8 days ago

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Job Description

full-time
Our client is seeking a highly strategic and results-oriented Director of Operations to lead and optimize their operational functions in Chennai, Tamil Nadu, IN . This pivotal role involves overseeing daily business operations, ensuring efficiency, and driving growth across various departments. You will be responsible for developing and implementing operational strategies, setting performance goals, and monitoring key performance indicators (KPIs) to achieve business objectives. This position requires a leader with a strong understanding of operational management, process improvement, and team leadership.

Key responsibilities include managing budgets, resources, and personnel to ensure smooth and productive operations. You will identify opportunities for process enhancements, cost reduction, and efficiency improvements, implementing best practices to streamline workflows and maximize productivity. The Director of Operations will also foster a culture of continuous improvement and innovation within the operations team, motivating and guiding staff to achieve high levels of performance. This role requires close collaboration with other senior management to align operational strategies with overall business goals. You will also be responsible for ensuring compliance with all relevant regulations and standards.

The ideal candidate will possess exceptional leadership, communication, and problem-solving skills. A proven track record of successfully managing complex operations and driving significant improvements in efficiency and profitability is essential. Experience in strategic planning, risk management, and change management is highly valued. This role offers a challenging yet rewarding opportunity to make a significant impact on the organization's success, working in a hybrid capacity that balances remote flexibility with essential in-person collaboration. You should be adept at managing multiple priorities and making informed decisions in a dynamic business environment.

Qualifications:
  • Master's degree in Business Administration (MBA), Operations Management, or a related field.
  • Minimum of 10 years of progressive experience in operations management, with at least 5 years in a senior leadership role.
  • Demonstrated success in improving operational efficiency and profitability.
  • Strong understanding of supply chain management, process improvement methodologies (Lean, Six Sigma), and project management.
  • Excellent leadership, team-building, and communication skills.
  • Proficiency in financial management and budgeting.
  • Strategic thinking and problem-solving abilities.
  • Ability to work effectively in a hybrid work model.
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Director of Operations

600001 Chennai, Tamil Nadu ₹150000 Annually WhatJobs

Posted 11 days ago

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Job Description

full-time
Our client is seeking an experienced and visionary Director of Operations to lead their strategic initiatives and drive operational excellence. This role demands a strong leader capable of managing complex workflows, optimizing resource allocation, and fostering a high-performance culture within a diverse team. You will be instrumental in developing and implementing operational strategies that align with the company's long-term goals, ensuring efficiency, quality, and customer satisfaction. The ideal candidate will possess a proven track record in operational leadership, strategic planning, and cross-functional team management.

Responsibilities:
  • Develop, implement, and oversee operational strategies and policies to enhance efficiency and productivity across all departments.
  • Manage day-to-day operations, ensuring seamless execution of projects and initiatives.
  • Monitor and analyze operational performance metrics, identifying areas for improvement and implementing corrective actions.
  • Lead and mentor a team of managers and staff, fostering a collaborative and results-oriented work environment.
  • Oversee budget development and management for operational departments, ensuring cost-effectiveness.
  • Collaborate with senior management to set strategic goals and objectives for the organization.
  • Identify and implement best practices in operational management, quality control, and process improvement.
  • Manage relationships with key stakeholders, including suppliers, partners, and clients, ensuring alignment and satisfaction.
  • Drive continuous improvement initiatives using methodologies such as Lean or Six Sigma.
  • Ensure compliance with all relevant industry regulations and company policies.
Qualifications:
  • Master's degree in Business Administration, Operations Management, or a related field.
  • 10+ years of progressive experience in operations management, with at least 5 years in a leadership role.
  • Demonstrated success in developing and executing operational strategies.
  • Strong analytical, problem-solving, and decision-making skills.
  • Excellent leadership, communication, and interpersonal skills.
  • Proven ability to manage budgets and control costs effectively.
  • Experience with project management methodologies and tools.
  • Familiarity with (specific industry) operations is a plus.
  • Ability to thrive in a hybrid work environment, balancing remote and in-office collaboration.
This position offers a significant opportunity to impact the company's growth and success, working from our vibrant **Chennai, Tamil Nadu, IN** office, with the flexibility of a hybrid work model. You will be a key player in shaping the future of our operations and driving innovation. Our client is committed to professional development and offers a competitive compensation package.
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Director of Operations

600001 Chennai, Tamil Nadu ₹2000000 Annually WhatJobs

Posted 20 days ago

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Job Description

full-time
Our client is seeking an accomplished and strategic Director of Operations to lead and optimize operational functions across the organization in Chennai. This senior leadership role is responsible for ensuring the efficiency, effectiveness, and profitability of all operational processes, from supply chain management to customer service and internal workflows. You will develop and implement operational strategies, manage budgets, lead cross-functional teams, and drive continuous improvement initiatives. The ideal candidate will possess strong analytical skills, exceptional leadership qualities, and a comprehensive understanding of business operations management. This is a critical position that requires a forward-thinking individual capable of navigating complex challenges and fostering a culture of excellence.

Responsibilities:
  • Oversee and manage all day-to-day operational activities and departments, including logistics, production, customer service, and administrative functions.
  • Develop, implement, and monitor operational strategies and objectives to align with the company's overall business goals.
  • Establish key performance indicators (KPIs) for operational efficiency and effectiveness, and track progress against them.
  • Drive continuous improvement initiatives across all operational areas, identifying opportunities for process optimization and cost reduction.
  • Manage operational budgets, ensuring adherence to financial targets and maximizing resource allocation.
  • Lead, mentor, and develop a high-performing team of operational managers and staff.
  • Ensure compliance with all relevant industry regulations, safety standards, and legal requirements.
  • Oversee supply chain management, procurement, and inventory control to ensure optimal stock levels and cost-effectiveness.
  • Develop and maintain strong relationships with key suppliers, vendors, and strategic partners.
  • Implement and manage technology solutions to enhance operational efficiency and data management.
  • Resolve operational issues and conflicts promptly and effectively.
  • Develop and implement robust risk management strategies to mitigate operational disruptions.
  • Collaborate with other senior leaders to ensure seamless integration of operations with sales, marketing, finance, and product development.
  • Conduct regular performance reviews and provide constructive feedback to team members.
  • Foster a positive and productive work environment that encourages innovation and collaboration.
  • Report on operational performance to the executive team, providing insights and recommendations for strategic decision-making.
Qualifications:
  • Master's degree in Business Administration (MBA), Operations Management, Engineering, or a related field.
  • Minimum of 10 years of progressive experience in operations management, with at least 5 years in a senior leadership role.
  • Proven track record of successfully managing complex operational environments and driving significant improvements in efficiency and profitability.
  • Expertise in process improvement methodologies (e.g., Lean, Six Sigma).
  • Strong financial acumen and experience managing large budgets.
  • Exceptional leadership, team-building, and motivational skills.
  • Excellent strategic thinking, problem-solving, and decision-making abilities.
  • Proficiency in operations management software and ERP systems.
  • Strong understanding of supply chain management principles.
  • Excellent communication, negotiation, and interpersonal skills.
  • Ability to thrive in a fast-paced and dynamic business environment.
  • Demonstrated experience in change management and implementing new initiatives.
  • Knowledge of quality management systems.
  • A proactive approach to identifying and resolving operational challenges.
  • Strong ethical standards and commitment to corporate responsibility.
This is a senior leadership opportunity in Chennai, Tamil Nadu, IN , offering a competitive compensation package and the chance to shape the future of our operations.
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Director of Operations

600001 Chennai, Tamil Nadu ₹2500000 Annually WhatJobs

Posted 20 days ago

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Job Description

full-time
Our client, a rapidly growing organization within the service industry, is seeking a highly accomplished and visionary Director of Operations to lead its strategic expansion and operational excellence in Chennai, Tamil Nadu, IN . This senior leadership role is critical in driving efficiency, optimizing processes, and ensuring the seamless delivery of services across multiple departments. The Director of Operations will be responsible for overseeing all operational aspects of the business, including supply chain management, logistics, customer service, quality assurance, and facility management. You will develop and implement operational strategies that align with the company's long-term goals, focusing on cost reduction, performance improvement, and enhanced customer satisfaction. This role demands a strong leader with exceptional analytical, problem-solving, and decision-making capabilities, coupled with a proven ability to manage large teams and complex projects. You will collaborate closely with executive leadership, department heads, and external partners to foster a culture of continuous improvement and operational agility. The ideal candidate will possess extensive experience in large-scale operations management and a deep understanding of best practices in efficiency and resource allocation. This is a unique opportunity to shape the operational future of a thriving company and make a significant impact on its success.

Key Responsibilities:
  • Develop and execute comprehensive operational strategies to support organizational growth and objectives.
  • Oversee day-to-day operations across all departments, ensuring efficiency, quality, and compliance.
  • Manage and optimize supply chain, logistics, and inventory management processes.
  • Lead the customer service function to ensure high levels of customer satisfaction and retention.
  • Implement and monitor quality assurance programs to maintain service standards.
  • Develop and manage operational budgets, identifying opportunities for cost savings and efficiency improvements.
  • Lead, mentor, and develop a high-performing operations team.
  • Identify and implement process improvements and operational innovations.
  • Ensure compliance with all relevant regulations and industry standards.
  • Collaborate with sales, marketing, and product development teams to align operational capabilities with market demands.
Qualifications:
  • Master's degree in Business Administration, Operations Management, Engineering, or a related field.
  • Minimum of 10-12 years of progressive experience in operations management, with at least 5 years in a senior leadership role.
  • Proven track record of successfully managing large-scale operations and driving significant improvements in efficiency and cost-effectiveness.
  • Expertise in supply chain management, logistics, process improvement methodologies (e.g., Lean, Six Sigma), and quality management.
  • Strong financial acumen and experience in budget development and management.
  • Exceptional leadership, team-building, and people management skills.
  • Excellent analytical, strategic thinking, and problem-solving abilities.
  • Outstanding communication, negotiation, and interpersonal skills.
  • Experience in the relevant industry sector is highly desirable.
  • Ability to work effectively in a dynamic and results-oriented environment.
This role offers a competitive executive compensation package, including bonuses and benefits, along with the opportunity to lead and grow within a prominent organization in Chennai, Tamil Nadu, IN .
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