What Jobs are available for E Commerce Operations in Delhi?
Showing 37 E Commerce Operations jobs in Delhi
E-commerce Operations Manager
110001 Delhi, Delhi
₹650000 Annually
WhatJobs
Posted 5 days ago
Job Viewed
Job Description
Our client, a prominent player in the online retail space, is seeking an experienced E-commerce Operations Manager to oversee and optimize their online sales channels. This dynamic role is based in the heart of India's capital, Delhi, Delhi, IN . The ideal candidate will be responsible for managing all aspects of the e-commerce operations, including website management, order fulfillment, inventory control, customer service, and logistics. You will play a key role in enhancing the online customer experience, driving sales growth, and ensuring efficient operational processes. Key responsibilities include managing the e-commerce platform, analyzing sales data, developing promotional strategies, and collaborating with marketing teams to drive traffic and conversions. This position requires a strong understanding of e-commerce best practices, digital marketing principles, and supply chain management. The successful candidate will possess exceptional analytical and problem-solving skills, with a proven ability to manage complex operations and achieve targets. Strong leadership and team management capabilities are essential, as you will lead a team dedicated to delivering seamless online shopping experiences. Experience with various e-commerce platforms and marketplaces is highly desirable.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Manage and optimize the e-commerce website for user experience and conversion rates.
- Oversee order processing, fulfillment, and shipping operations.
- Manage inventory levels across all online sales channels.
- Develop and implement strategies to improve customer service and retention.
- Analyze e-commerce sales data and provide insights for strategic decision-making.
- Collaborate with marketing teams on online promotions and campaigns.
- Ensure smooth integration with payment gateways and logistics partners.
- Monitor website performance and troubleshoot any technical issues.
- Stay updated on e-commerce trends and best practices.
- Lead and motivate the e-commerce operations team.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, or a related field. Master's degree in E-commerce or Digital Marketing is a plus.
- Minimum of 5 years of experience in e-commerce operations management.
- Proven experience with managing online sales platforms and marketplaces.
- Strong understanding of digital marketing, SEO, and SEM principles.
- Experience with inventory management and supply chain logistics.
- Excellent analytical, problem-solving, and decision-making skills.
- Proficiency in e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
- Strong customer service orientation.
- Effective leadership and team management abilities.
- Ability to work in a fast-paced, evolving e-commerce environment.
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0
E-commerce Operations Manager
110001 Delhi, Delhi
₹60000 Annually
WhatJobs
Posted 6 days ago
Job Viewed
Job Description
Our client, a prominent name in the retail industry, is seeking an experienced E-commerce Operations Manager to oversee and optimize their online sales channels. This is a crucial fully remote role, allowing you to manage operations from anywhere in India. The ideal candidate will have a proven track record in managing e-commerce platforms, driving efficiency, and enhancing the online customer experience.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Manage the day-to-day operations of the company's e-commerce website(s) and online marketplaces.
- Oversee inventory management, order fulfillment, shipping, and returns processes to ensure efficiency and customer satisfaction.
- Monitor website performance, user experience, and conversion rates, implementing strategies for improvement.
- Collaborate with marketing teams to execute online promotional campaigns and ensure seamless integration.
- Manage relationships with third-party logistics providers and vendors.
- Analyze sales data and customer feedback to identify trends and opportunities for growth.
- Develop and implement strategies to reduce operational costs and improve profitability.
- Ensure product information accuracy, including descriptions, pricing, and imagery.
- Stay up-to-date with e-commerce best practices, emerging technologies, and industry trends.
- Troubleshoot and resolve any operational issues or customer service challenges related to online sales.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Minimum of 3 years of experience in e-commerce operations management or a similar role.
- Demonstrated experience with major e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and marketplaces (e.g., Amazon, Flipkart).
- Strong understanding of online retail, supply chain management, and logistics.
- Excellent analytical, problem-solving, and project management skills.
- Proficiency in using e-commerce analytics tools (e.g., Google Analytics).
- Strong communication and interpersonal skills, with the ability to collaborate effectively remotely.
- Detail-oriented with a strong commitment to accuracy and quality.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Experience in the retail sector is a plus.
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1
E-commerce Operations Manager
110001 Delhi, Delhi
₹75000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client, a rapidly expanding online retail business, is seeking a skilled and results-oriented E-commerce Operations Manager to oversee their operations in Delhi, Delhi, IN . This role is crucial for ensuring the smooth and efficient functioning of the entire online sales process, from website management and inventory control to order fulfillment and customer satisfaction. The ideal candidate will have a strong understanding of e-commerce platforms, supply chain logistics, and digital marketing integration.
Responsibilities:
Responsibilities:
- Oversee day-to-day e-commerce operations, including website maintenance, product catalog management, and order processing.
- Manage inventory levels to ensure product availability and minimize stockouts, while optimizing turnover rates.
- Coordinate with logistics and shipping partners to ensure timely and cost-effective order fulfillment and delivery.
- Implement and refine processes for picking, packing, and shipping orders to meet customer expectations.
- Monitor website performance, user experience, and conversion rates, implementing A/B testing and optimizations.
- Collaborate with the marketing team to align operational strategies with promotional campaigns and sales initiatives.
- Manage customer service operations, ensuring prompt resolution of inquiries and issues.
- Analyze sales data, operational metrics, and customer feedback to identify areas for improvement.
- Ensure compliance with all relevant regulations and industry best practices.
- Manage relationships with third-party vendors and service providers related to e-commerce operations.
- Bachelor's degree in Business Administration, Marketing, Supply Chain Management, or a related field.
- Minimum of 5 years of experience in e-commerce operations, retail management, or a similar role.
- Proven experience with major e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
- Strong understanding of inventory management, order fulfillment, and logistics.
- Proficiency in using e-commerce analytics tools and CRM systems.
- Excellent problem-solving, organizational, and time management skills.
- Strong communication and leadership abilities.
- Experience with digital marketing concepts and their impact on e-commerce sales is a plus.
- Ability to adapt to a fast-paced and evolving online retail environment.
- Detail-oriented with a commitment to accuracy and efficiency.
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2
E-commerce Operations Specialist
110001 Delhi, Delhi
₹500000 Annually
WhatJobs
Posted 22 days ago
Job Viewed
Job Description
Our client is seeking a detail-oriented and proactive E-commerce Operations Specialist to join their growing team in **Delhi, Delhi, IN**. This role is crucial for ensuring the smooth and efficient day-to-day operations of their online sales channels and social media integration. You will be responsible for managing product listings, order fulfillment processes, customer service inquiries, and optimizing the overall online customer experience. This hybrid position requires you to work collaboratively with both the on-site and remote teams, leveraging digital tools to drive success.
Responsibilities:
Qualifications:
This is an excellent opportunity for an individual looking to contribute significantly to the success of an online business and grow within the e-commerce and social media domain.
Responsibilities:
- Manage and update product listings across various e-commerce platforms, ensuring accuracy and appeal.
- Oversee order processing, fulfillment, and shipping logistics to ensure timely delivery.
- Monitor inventory levels and coordinate with supply chain teams to prevent stockouts.
- Respond to customer inquiries and resolve issues promptly and professionally via multiple channels (email, chat, social media).
- Analyze website performance metrics and sales data to identify areas for improvement.
- Implement and manage social media marketing campaigns to drive traffic and engagement.
- Optimize product pages and website content for search engines (SEO).
- Process returns and refunds according to company policy.
- Collaborate with marketing teams on promotional activities and campaigns.
- Stay up-to-date with e-commerce trends, best practices, and emerging technologies.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, or a related field.
- 2-3 years of experience in e-commerce operations, online merchandising, or digital marketing.
- Proficiency with e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and marketplaces (e.g., Amazon, Flipkart).
- Experience with social media management tools and platforms.
- Understanding of SEO principles and their application to e-commerce.
- Excellent written and verbal communication skills.
- Strong organizational and time management abilities.
- Proficiency in MS Office Suite, particularly Excel.
- A customer-centric approach with a passion for delivering exceptional online experiences.
- Ability to adapt to a fast-paced, evolving digital landscape.
This is an excellent opportunity for an individual looking to contribute significantly to the success of an online business and grow within the e-commerce and social media domain.
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3
E-commerce Operations Specialist
110001 Delhi, Delhi
₹600000 Annually
WhatJobs
Posted 23 days ago
Job Viewed
Job Description
Our client is seeking a meticulous and efficient E-commerce Operations Specialist to manage the day-to-day operations of their online store. This role is critical for ensuring a seamless customer experience, from order processing to fulfillment and returns. The ideal candidate will have a keen eye for detail, strong organizational skills, and a passion for optimizing e-commerce processes.
Responsibilities:
Responsibilities:
- Oversee all aspects of e-commerce order processing, including order entry, payment verification, and inventory management.
- Coordinate with logistics partners and warehouses to ensure timely and accurate order fulfillment and shipping.
- Manage product listings, ensuring accuracy of descriptions, pricing, images, and inventory levels across all platforms.
- Monitor and respond to customer inquiries related to orders, shipping, and product information.
- Process returns, exchanges, and refunds efficiently and in accordance with company policy.
- Analyze sales data and operational performance metrics to identify areas for improvement.
- Collaborate with marketing teams to support promotional campaigns and product launches.
- Troubleshoot and resolve any operational issues that may arise.
- Ensure compliance with e-commerce best practices and platform guidelines.
- Assist in developing and refining operational workflows and SOPs.
- Bachelor's degree in Business Administration, Logistics, Operations Management, or a related field.
- Minimum of 2-4 years of experience in e-commerce operations, order fulfillment, or logistics.
- Proven ability to manage inventory and coordinate shipping processes.
- Experience with e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and order management systems.
- Strong understanding of online retail operations and customer service principles.
- Excellent organizational and time management skills.
- Proficiency in Microsoft Office Suite, particularly Excel for data tracking and analysis.
- Strong problem-solving abilities and a proactive approach.
- Effective communication and interpersonal skills.
- Familiarity with CRM software is a plus.
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4
E-commerce Operations Manager
110001 Delhi, Delhi
₹60000 Monthly
WhatJobs
Posted 25 days ago
Job Viewed
Job Description
Our client is seeking a proactive and detail-oriented E-commerce Operations Manager to oversee and optimize the day-to-day operations of our online retail business, based in **Delhi, Delhi**. This role is pivotal in ensuring a seamless customer experience from order placement to final delivery. You will be responsible for managing inventory levels, coordinating with fulfillment centers and logistics partners, and overseeing order processing to ensure accuracy and efficiency. Key responsibilities include developing and implementing operational strategies to improve efficiency, reduce costs, and enhance customer satisfaction. You will monitor key performance indicators (KPIs) related to order fulfillment, shipping times, and inventory accuracy, identifying and resolving any bottlenecks or issues that arise. The ideal candidate will have a strong understanding of e-commerce platforms, warehouse management systems, and supply chain logistics. Experience in managing a team of operational staff is essential, along with excellent leadership and motivational skills. You will collaborate closely with the marketing, sales, and customer service teams to ensure cohesive operations and a unified brand experience. Negotiating with vendors and service providers to secure favorable terms and maintain high service levels will also be a key part of your role. The ability to analyze operational data, identify trends, and implement data-driven improvements is crucial. You should be adept at problem-solving, with a proactive approach to anticipating and addressing potential challenges. A Bachelor's degree in Business Administration, Operations Management, Supply Chain, or a related field is preferred. Minimum of 4 years of experience in e-commerce operations or a similar role is required. Strong organizational, communication, and interpersonal skills are essential. If you are a highly organized and results-oriented individual with a passion for optimizing e-commerce operations, we encourage you to apply for this challenging and rewarding position.
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5
E-commerce Operations Specialist
110048 Delhi, Delhi
₹700000 Annually
WhatJobs
Posted 25 days ago
Job Viewed
Job Description
Our client is a rapidly growing e-commerce business looking for a meticulous and proactive E-commerce Operations Specialist to manage and optimize their online sales channels. This fully remote role is perfect for someone passionate about online retail, process improvement, and ensuring a seamless customer experience. You will play a pivotal role in the day-to-day operations of our e-commerce platforms, focusing on inventory management, order fulfillment, customer service, and continuous process enhancement.
Key responsibilities include:
The ideal candidate will have a Bachelor's degree in Business, Marketing, Supply Chain Management, or a related field, or equivalent practical experience. At least 3-5 years of experience in e-commerce operations or a similar role is required. Proven experience with major e-commerce platforms (e.g., Shopify, Amazon Seller Central, Flipkart) is essential. Strong understanding of inventory management, order fulfillment processes, and customer service best practices is necessary. Excellent analytical and problem-solving skills, with the ability to interpret data and make informed decisions. Proficiency in spreadsheet software (e.g., Excel, Google Sheets) and e-commerce management tools is required. Strong written and verbal communication skills are vital for interacting with customers and internal teams. As this is a remote position, exceptional self-discipline, time management, and organizational skills are critical to success. You must be detail-oriented and able to manage multiple tasks simultaneously in a fast-paced environment. Our client is seeking an individual who is eager to contribute to the growth and success of their online business and can take initiative to improve processes and customer experience.
Key responsibilities include:
- Managing product listings across various e-commerce platforms, ensuring accuracy of descriptions, pricing, images, and inventory levels.
- Monitoring and managing inventory levels to prevent stockouts and overstock situations, working closely with the procurement team.
- Overseeing the order fulfillment process, ensuring timely and accurate processing, packaging, and shipping of orders.
- Coordinating with third-party logistics providers (3PLs) to ensure efficient and cost-effective shipping operations.
- Responding to customer inquiries and resolving issues promptly and professionally via email, chat, or phone, maintaining high customer satisfaction.
- Processing returns and exchanges efficiently, adhering to company policies.
- Analyzing sales data and operational metrics to identify trends, bottlenecks, and opportunities for improvement.
- Implementing and optimizing e-commerce workflows to enhance efficiency and reduce errors.
- Collaborating with marketing and sales teams to support promotional activities and product launches.
- Staying informed about e-commerce best practices, industry trends, and competitor activities.
- Ensuring compliance with all platform-specific policies and regulations.
The ideal candidate will have a Bachelor's degree in Business, Marketing, Supply Chain Management, or a related field, or equivalent practical experience. At least 3-5 years of experience in e-commerce operations or a similar role is required. Proven experience with major e-commerce platforms (e.g., Shopify, Amazon Seller Central, Flipkart) is essential. Strong understanding of inventory management, order fulfillment processes, and customer service best practices is necessary. Excellent analytical and problem-solving skills, with the ability to interpret data and make informed decisions. Proficiency in spreadsheet software (e.g., Excel, Google Sheets) and e-commerce management tools is required. Strong written and verbal communication skills are vital for interacting with customers and internal teams. As this is a remote position, exceptional self-discipline, time management, and organizational skills are critical to success. You must be detail-oriented and able to manage multiple tasks simultaneously in a fast-paced environment. Our client is seeking an individual who is eager to contribute to the growth and success of their online business and can take initiative to improve processes and customer experience.
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6
Head of E-commerce Operations
110001 Delhi, Delhi
₹1200000 Annually
WhatJobs Direct
Posted today
Job Viewed
Job Description
Our client is seeking a highly experienced and strategic Head of E-commerce Operations to lead their rapidly growing online retail business. This is a fully remote position, offering the ultimate flexibility to work from anywhere. The ideal candidate will possess a deep understanding of e-commerce platforms, digital marketing, supply chain management, and customer experience optimization. You will be responsible for driving operational efficiency, maximizing sales, and ensuring a seamless customer journey from browsing to delivery.
Responsibilities:
Responsibilities:
- Develop and execute a comprehensive e-commerce strategy to drive online sales growth and profitability.
- Oversee all aspects of the e-commerce platform, including website management, product catalog, merchandising, and content.
- Manage and optimize digital marketing campaigns across various channels (SEO, SEM, social media, email marketing) to drive traffic and conversions.
- Implement and manage order fulfillment, inventory management, and logistics to ensure efficient and timely delivery.
- Develop and maintain strong relationships with third-party logistics (3PL) providers and shipping carriers.
- Analyze sales data, website analytics, and customer behavior to identify trends, opportunities, and areas for improvement.
- Enhance the customer experience by ensuring a user-friendly website, efficient checkout process, and responsive customer support.
- Manage the e-commerce budget, forecasting sales, and controlling operational costs.
- Lead, mentor, and develop a high-performing e-commerce team.
- Stay abreast of the latest e-commerce trends, technologies, and best practices.
- Bachelor's degree in Business Administration, Marketing, E-commerce, or a related field. MBA preferred.
- Minimum of 8-10 years of progressive experience in e-commerce management, with at least 5 years in a leadership role.
- Proven track record of successfully growing online sales and improving conversion rates.
- In-depth knowledge of major e-commerce platforms (e.g., Shopify, Magento, BigCommerce).
- Expertise in digital marketing strategies, including SEO, SEM, social media marketing, and email marketing.
- Strong understanding of supply chain management, inventory control, and logistics.
- Excellent analytical skills with proficiency in data analysis tools (e.g., Google Analytics, Tableau).
- Exceptional leadership, communication, and interpersonal skills.
- Experience managing cross-functional teams and external vendors.
- Ability to thrive in a fast-paced, remote work environment.
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7
Senior E-commerce Operations Manager
110001 Delhi, Delhi
₹1000000 Annually
WhatJobs
Posted 3 days ago
Job Viewed
Job Description
Our client is looking for a highly motivated and experienced Senior E-commerce Operations Manager to lead and optimize their online retail operations. This fully remote position requires a strategic leader with a proven track record in managing all facets of e-commerce operations, including website management, order fulfillment, inventory control, customer service, and logistics. You will be instrumental in enhancing the customer experience, driving operational efficiency, and scaling the e-commerce business. The ideal candidate possesses exceptional problem-solving skills, a deep understanding of e-commerce platforms and technologies, and the ability to manage cross-functional teams in a virtual environment. Responsibilities:
- Oversee the day-to-day operations of the e-commerce platform, ensuring a seamless customer journey from browsing to post-purchase.
- Manage and optimize order fulfillment processes, working closely with logistics partners to ensure timely and accurate delivery.
- Develop and implement inventory management strategies to maintain optimal stock levels and minimize stockouts or overstock situations.
- Lead the customer service function, establishing service level agreements (SLAs) and ensuring high customer satisfaction.
- Monitor website performance, user experience, and conversion rates, identifying opportunities for improvement.
- Collaborate with marketing teams to align operational capabilities with promotional campaigns and new product launches.
- Analyze sales data, operational metrics, and customer feedback to identify trends and inform strategic decisions.
- Manage relationships with third-party vendors, technology providers, and logistics partners.
- Develop and manage operational budgets, ensuring cost-effectiveness and efficiency.
- Implement and refine e-commerce policies and procedures to ensure compliance and best practices.
- Stay abreast of emerging e-commerce trends, technologies, and best practices to maintain a competitive edge.
- Bachelor's degree in Business Administration, Marketing, Operations Management, or a related field. An MBA or relevant Master's degree is a plus.
- Minimum of 6 years of experience in e-commerce operations management, with a strong focus on online retail.
- Demonstrated experience with major e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and related tools.
- Proven ability to manage logistics, supply chain, and inventory control in an e-commerce environment.
- Strong understanding of digital marketing principles and their impact on operations.
- Excellent analytical, problem-solving, and decision-making skills.
- Exceptional leadership, communication, and interpersonal skills, with the ability to manage remote teams effectively.
- Proficiency in data analysis and reporting tools.
- Experience with A/B testing and conversion rate optimization (CRO) techniques.
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8
Remote E-commerce Operations Specialist
110001 Delhi, Delhi
₹60000 Annually
WhatJobs
Posted 4 days ago
Job Viewed
Job Description
Our client, a rapidly growing online fashion retailer, is seeking a detail-oriented and proactive Remote E-commerce Operations Specialist to manage and optimize their online sales channels. This fully remote role will involve overseeing the day-to-day operations of their e-commerce platforms, ensuring a seamless customer experience from order placement to delivery. You will play a crucial role in inventory management, order fulfillment, customer service liaison, and performance analysis, all from the convenience of your home office.
Key Responsibilities:
Key Responsibilities:
- Manage and maintain product listings across various e-commerce platforms, ensuring accuracy of descriptions, pricing, and imagery.
- Monitor inventory levels and coordinate with fulfillment centers to ensure adequate stock availability.
- Process and track customer orders, ensuring timely and accurate fulfillment.
- Liaise with third-party logistics providers and shipping partners to optimize delivery processes.
- Respond to customer inquiries and resolve issues related to orders, shipping, and returns in a timely and professional manner.
- Analyze sales data and website performance metrics to identify trends, opportunities, and areas for improvement.
- Implement strategies to enhance the online customer experience and drive conversion rates.
- Assist in the management of promotions, discounts, and marketing campaigns on e-commerce platforms.
- Ensure compliance with platform-specific policies and procedures.
- Collaborate with marketing and product teams to align e-commerce operations with broader business goals.
- Continuously seek opportunities to improve operational efficiency and reduce costs.
- Bachelor's degree in Business Administration, Marketing, Operations Management, or a related field.
- 1-3 years of experience in e-commerce operations, online retail, or a related role.
- Proficiency with e-commerce platforms (e.g., Shopify, WooCommerce, Amazon Seller Central).
- Familiarity with inventory management systems and order fulfillment processes.
- Strong understanding of online customer service best practices.
- Excellent analytical skills and attention to detail.
- Proficient in using data analysis tools (e.g., Excel, Google Analytics).
- Effective communication and problem-solving abilities.
- Ability to work independently, manage priorities, and meet deadlines in a remote work environment.
- Experience with digital marketing concepts is a plus.
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