34 E Commerce Operations jobs in Delhi
Quick Commerce Operations Manager
Delhi, Delhi
White Force
Posted today
Job Viewed
Job Description
Job description
The Whole Truth is a 100% Clean Label brand that does not use any preservatives. This results in
reduced shelf life and a complex Supply Chain.
One of TWT’s values is Consumer is family. At TWT we go above and beyond to delight our
consumers, and this results in complex operations that are often manual needing heightened focus
and tracking.
As an Operations and Logistics Manager at TWT, you will be responsible for overseeing the daily
operations of our supply chain and logistics processes. You will work closely with internal teams,
external partners, and vendors to ensure that products are delivered in a timely and cost-effective
manner. Your role will involve optimizing processes, managing inventory levels, analyzing data to
identify areas for improvement, and ensuring compliance with regulatory requirements.
- Develop and implement strategies to streamline distribution and improve efficiency
- Develop relations with Quick commerce Customers’ supply chain team
- Manage transportation and distribution activities to meet customer requirements
- Monitor inventory levels and coordinate with the planning team to maintain optimal stock levels
- Analyse data to identify trends, issues, and opportunities for improvement
- Ensure compliance with safety, quality, and regulatory standards
- Collaborate with customers and internal stakeholders to solve problems and drive continuous
improvement initiatives
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0
E-commerce Operations Intern
Delhi, Delhi
Creative Garage
Posted today
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Job Description
Tedhi Medhi Family, an upcoming Content to Commerce brand is looking for E-commerce operations executive to join our dynamic team and embark on a rewarding career journey.
Job Responsibility:
- Order Processing: Process sales orders received from customers, ensure accuracy and timeliness
- Coordinate with various departments, including logistics and finance, to facilitate order fulfillment and timely delivery
- Maintain positive and professional customer relationships.
- Develop a solid understanding of our products, features, benefits, and competitive advantages
- Stay updated with product updates, industry trends, and market dynamics to effectively support the design team.
- Propose and implement solutions to enhance sales support efficiency, accuracy, and customer satisfaction.
Must have:
- Strong organizational and administrative skills
- Graduation in commerce/arts/science
- Excellent written and verbal communication skills
- Attention to detail and accuracy in data entry and record-keeping
- Ability to multitask and prioritize tasks effectively
- Customer-focused approach and ability to build positive relationships
- Analytical and problem-solving skills
- Team player with the ability to collaborate and work well with cross-functional teams
**Job Types**: Full-time, Permanent
Pay: ₹9,413.41 - ₹12,000.00 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Day shift
- Morning shift
Supplemental Pay:
- Yearly bonus
**Experience**:
- E-commerce: 1 year (preferred)
- total work: 1 year (preferred)
Work Location: In person
Job Responsibility:
- Order Processing: Process sales orders received from customers, ensure accuracy and timeliness
- Coordinate with various departments, including logistics and finance, to facilitate order fulfillment and timely delivery
- Maintain positive and professional customer relationships.
- Develop a solid understanding of our products, features, benefits, and competitive advantages
- Stay updated with product updates, industry trends, and market dynamics to effectively support the design team.
- Propose and implement solutions to enhance sales support efficiency, accuracy, and customer satisfaction.
Must have:
- Strong organizational and administrative skills
- Graduation in commerce/arts/science
- Excellent written and verbal communication skills
- Attention to detail and accuracy in data entry and record-keeping
- Ability to multitask and prioritize tasks effectively
- Customer-focused approach and ability to build positive relationships
- Analytical and problem-solving skills
- Team player with the ability to collaborate and work well with cross-functional teams
**Job Types**: Full-time, Permanent
Pay: ₹9,413.41 - ₹12,000.00 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Day shift
- Morning shift
Supplemental Pay:
- Yearly bonus
**Experience**:
- E-commerce: 1 year (preferred)
- total work: 1 year (preferred)
Work Location: In person
This advertiser has chosen not to accept applicants from your region.
1
Remote E-commerce Operations Specialist
110016 Delhi, Delhi
₹38000 Annually
WhatJobs
Posted 1 day ago
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Job Description
Our client is seeking a dedicated and detail-oriented E-commerce Operations Specialist to manage and optimize their online retail operations, entirely remotely. This role is crucial for ensuring a seamless customer experience from order placement to delivery. You will be responsible for overseeing product listings, managing inventory levels across multiple platforms, processing orders efficiently, and coordinating with logistics partners. The ideal candidate possesses a strong understanding of e-commerce platforms, excellent organizational skills, and a proactive approach to problem-solving.
Key duties include monitoring website performance, identifying and resolving any technical issues related to the e-commerce site, analyzing sales data to identify trends and opportunities for growth, and implementing strategies to improve conversion rates. You will also handle customer inquiries and returns, ensuring a high level of customer satisfaction. Experience with online marketplaces (e.g., Amazon, Flipkart) and e-commerce management software is highly desirable. This is a remote-first position, requiring you to be self-disciplined and adept at managing your workload without direct supervision.
We are looking for individuals with proven experience in e-commerce operations, merchandising, or a related field. A Bachelor's degree in Business, Marketing, or a related discipline is preferred, but equivalent experience will be considered. Excellent written and verbal communication skills are essential for interacting with customers, suppliers, and internal teams. You should be proficient in using various e-commerce tools and analytics platforms. This fully remote role based in **Delhi, Delhi, IN** offers a fantastic opportunity to contribute significantly to the growth of an online retail business while enjoying the flexibility of working from home.
Responsibilities:
Key duties include monitoring website performance, identifying and resolving any technical issues related to the e-commerce site, analyzing sales data to identify trends and opportunities for growth, and implementing strategies to improve conversion rates. You will also handle customer inquiries and returns, ensuring a high level of customer satisfaction. Experience with online marketplaces (e.g., Amazon, Flipkart) and e-commerce management software is highly desirable. This is a remote-first position, requiring you to be self-disciplined and adept at managing your workload without direct supervision.
We are looking for individuals with proven experience in e-commerce operations, merchandising, or a related field. A Bachelor's degree in Business, Marketing, or a related discipline is preferred, but equivalent experience will be considered. Excellent written and verbal communication skills are essential for interacting with customers, suppliers, and internal teams. You should be proficient in using various e-commerce tools and analytics platforms. This fully remote role based in **Delhi, Delhi, IN** offers a fantastic opportunity to contribute significantly to the growth of an online retail business while enjoying the flexibility of working from home.
Responsibilities:
- Manage and optimize product listings and inventory across various e-commerce channels.
- Process customer orders accurately and efficiently.
- Coordinate with shipping and logistics partners to ensure timely delivery.
- Monitor website performance and resolve technical glitches.
- Analyze sales data and generate reports to inform business decisions.
- Handle customer service inquiries, issues, and returns promptly.
- Implement strategies to enhance customer experience and drive sales.
- Proven experience in e-commerce operations or a similar role.
- Strong understanding of e-commerce platforms and online marketplaces.
- Excellent analytical and problem-solving abilities.
- Proficiency in inventory management and order processing.
- Familiarity with customer relationship management (CRM) tools.
- Strong written and verbal communication skills.
- Ability to work independently and manage time effectively in a remote setting.
This advertiser has chosen not to accept applicants from your region.
2
Lead E-commerce Operations Manager
110001 Delhi, Delhi
₹95000 Annually
WhatJobs
Posted 5 days ago
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Job Description
Our client is a rapidly expanding online retailer seeking a dedicated and visionary Lead E-commerce Operations Manager to spearhead their remote operations team. This is a fully remote position, offering the flexibility to work from anywhere in India. You will be instrumental in managing and optimising all aspects of the e-commerce platform, ensuring a seamless and exceptional customer experience from browsing to delivery. Your core responsibilities will include overseeing inventory management, order fulfilment, logistics coordination, and customer service operations. You will develop and implement strategies to improve website performance, enhance conversion rates, and reduce operational costs. Analysing sales data, identifying trends, and generating reports to inform business decisions will be a key part of your role. You will also manage relationships with third-party vendors, shipping partners, and payment gateways. Leading and mentoring a remote team of operations specialists, fostering a collaborative and high-performance culture, will be crucial. The ideal candidate will have a proven track record in e-commerce operations management, with extensive experience in online retail environments. Strong analytical and problem-solving skills, coupled with a deep understanding of e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and digital marketing principles, are essential. Excellent communication and leadership skills are required to effectively manage a distributed team. A Bachelor's degree in Business Administration, Marketing, or a related field is preferred. If you are a self-motivated individual, thrive in a remote-first setting, and are passionate about driving e-commerce growth, we want to hear from you. Join us in shaping the future of online retail.
This advertiser has chosen not to accept applicants from your region.
3
Remote E-commerce Operations Specialist
110001 Delhi, Delhi
₹800000 Annually
WhatJobs
Posted 5 days ago
Job Viewed
Job Description
Our client is a rapidly growing online retailer seeking a highly organized and detail-oriented Remote E-commerce Operations Specialist to manage and optimize our online sales channels from the comfort of your home. This fully remote position is crucial for ensuring seamless day-to-day operations across all our e-commerce platforms. You will be responsible for managing product listings, inventory control, order fulfillment coordination, customer service oversight, and analyzing sales data to identify trends and opportunities for improvement. The ideal candidate will have a strong understanding of e-commerce best practices, experience with various online marketplaces (e.g., Amazon, Flipkart, Myntra), and proficiency in e-commerce management software. You will work closely with marketing, logistics, and customer support teams to ensure a consistent and positive customer experience from browsing to delivery. Key responsibilities include creating compelling product descriptions and images, monitoring stock levels to prevent overselling or stockouts, processing and tracking orders, resolving customer inquiries and issues promptly, and generating performance reports. This role requires excellent analytical skills, the ability to multitask effectively, and strong problem-solving capabilities. If you are a self-starter, thrive in a remote work environment, and possess a passion for e-commerce excellence, this is an ideal opportunity to contribute to our client's success.
Responsibilities:
Responsibilities:
- Manage and optimize product listings across multiple e-commerce platforms.
- Ensure accuracy and consistency of product information, pricing, and images.
- Monitor and manage inventory levels across all sales channels, coordinating with warehousing teams to prevent stockouts or overstock situations.
- Oversee the order fulfillment process, tracking shipments and ensuring timely deliveries.
- Handle customer inquiries, feedback, and issues via email, chat, or phone, ensuring prompt and satisfactory resolution.
- Analyze sales data, website traffic, and customer behavior to identify trends and areas for improvement.
- Develop and implement strategies to enhance customer experience and drive sales.
- Collaborate with marketing teams on promotional activities and campaigns.
- Stay updated with e-commerce trends, platform updates, and best practices.
- Generate regular performance reports for management.
- Identify and troubleshoot operational bottlenecks and implement solutions.
- Ensure compliance with all platform policies and regulations.
- Bachelor's degree in Business, Marketing, or a related field, or equivalent practical experience.
- 3+ years of experience in e-commerce operations or management.
- Proven experience with major e-commerce platforms (e.g., Shopify, WooCommerce, Amazon Seller Central, Flipkart Seller Hub).
- Strong understanding of inventory management, order fulfillment, and logistics.
- Excellent analytical skills with proficiency in data analysis and reporting tools.
- Strong written and verbal communication skills.
- Ability to work independently, manage time effectively, and meet deadlines in a remote setting.
- Proficiency in Microsoft Office Suite or Google Workspace.
- Experience with customer relationship management (CRM) software is a plus.
- Detail-oriented with a commitment to accuracy and quality.
This advertiser has chosen not to accept applicants from your region.
4
Senior E-commerce Operations Manager
110001 Delhi, Delhi
₹1400000 Annually
WhatJobs
Posted 5 days ago
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Job Description
Our client is a rapidly growing online retail business seeking a highly motivated and results-driven Senior E-commerce Operations Manager to lead their operations in a fully remote capacity. This role is crucial for optimizing the entire online sales funnel, from inventory management and order fulfillment to customer service excellence. You will be responsible for streamlining processes, enhancing efficiency, and ensuring a seamless customer experience across all touchpoints. As a remote-first position, you'll have the flexibility to manage operations effectively from your home office, driving growth and innovation in the fast-paced world of e-commerce.
Key Responsibilities:
Key Responsibilities:
- Oversee daily e-commerce operations, including website management, product listings, and order processing.
- Develop and implement strategies to optimize inventory management, warehousing, and fulfillment processes.
- Manage relationships with third-party logistics (3PL) providers, ensuring timely and cost-effective delivery.
- Monitor website performance, user experience, and conversion rates, identifying areas for improvement.
- Implement and manage customer service policies and procedures to ensure high levels of customer satisfaction.
- Analyze sales data, operational metrics, and customer feedback to identify trends and opportunities for growth.
- Collaborate with marketing, sales, and IT teams to ensure alignment and effective execution of e-commerce strategies.
- Manage returns and exchanges processes efficiently, minimizing costs and maximizing customer retention.
- Stay up-to-date with the latest e-commerce trends, technologies, and best practices to drive innovation.
- Develop and manage operational budgets, ensuring cost-efficiency and profitability.
- Ensure compliance with all relevant regulations, including data privacy and consumer protection laws.
- Bachelor's degree in Business Administration, Supply Chain Management, E-commerce, or a related field.
- Minimum of 7 years of experience in e-commerce operations management, with a proven track record of success.
- In-depth knowledge of e-commerce platforms (e.g., Shopify, Magento, WooCommerce), WMS, and OMS systems.
- Experience with inventory management, order fulfillment, and logistics in a high-volume environment.
- Strong analytical skills with the ability to interpret complex data and make data-driven decisions.
- Excellent understanding of customer service principles and best practices.
- Proficiency in using e-commerce analytics tools and reporting.
- Strong leadership and team management skills, with experience managing remote teams.
- Exceptional problem-solving, organizational, and communication skills.
- Ability to adapt quickly to changing priorities and work effectively in a fast-paced, remote setting.
This advertiser has chosen not to accept applicants from your region.
5
Remote Senior E-commerce Operations Manager
110001 Delhi, Delhi
₹900000 Annually
WhatJobs
Posted 5 days ago
Job Viewed
Job Description
Our client is seeking a highly motivated and experienced Remote Senior E-commerce Operations Manager to oversee and optimize their online retail operations. This fully remote position is ideal for a detail-oriented professional with a deep understanding of e-commerce platforms, inventory management, order fulfillment, and customer service. You will be responsible for ensuring a seamless and efficient online shopping experience for customers, managing all aspects of the e-commerce supply chain from a distance.
Responsibilities:
Responsibilities:
- Manage day-to-day operations of the e-commerce platform, including website maintenance, product listings, and content updates.
- Oversee inventory management and forecasting to ensure adequate stock levels and minimize stockouts or overstock situations.
- Develop and implement efficient order fulfillment processes, coordinating with warehouse teams and shipping partners.
- Monitor and analyze key e-commerce metrics, such as conversion rates, average order value, customer acquisition cost, and lifetime value.
- Implement strategies to improve the customer journey and enhance customer satisfaction across all touchpoints.
- Manage customer service operations, ensuring timely and effective resolution of inquiries and issues.
- Collaborate with marketing teams to align operational capabilities with promotional campaigns and sales strategies.
- Identify and implement process improvements to increase efficiency, reduce costs, and enhance scalability of e-commerce operations.
- Ensure compliance with all relevant regulations, including data privacy and online sales laws.
- Manage relationships with third-party vendors, including platform providers, payment gateways, and logistics partners.
- Stay up-to-date with the latest trends and best practices in e-commerce and digital retail.
- Develop and manage budgets for e-commerce operations.
- Onboard and train new team members on e-commerce operational procedures.
- Bachelor's degree in Business Administration, Marketing, Supply Chain Management, or a related field.
- Minimum of 5 years of experience in e-commerce operations management.
- Proven experience managing large-scale online retail operations.
- Strong understanding of e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and associated tools.
- Proficiency in inventory management systems, order fulfillment processes, and shipping logistics.
- Excellent analytical skills with the ability to interpret data and derive actionable insights.
- Strong leadership, communication, and problem-solving abilities.
- Experience in managing customer service operations for e-commerce businesses.
- Ability to work independently, manage multiple priorities, and thrive in a remote work environment.
- Familiarity with digital marketing strategies and their impact on operations.
- Knowledge of SEO principles and website optimization is a plus.
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6
Head of E-commerce Operations - Remote
110001 Delhi, Delhi
₹90000 Annually
WhatJobs
Posted 5 days ago
Job Viewed
Job Description
Our client is seeking a visionary and highly organized Head of E-commerce Operations to lead their online retail business. This is a fully remote position, allowing you to manage operations from the convenience of your home office. You will be responsible for overseeing all day-to-day e-commerce activities, ensuring seamless customer experiences and driving revenue growth. Your remit will include managing the online store platform, optimizing website performance, overseeing order fulfillment and logistics, and ensuring exceptional customer service. The ideal candidate will have a deep understanding of e-commerce best practices, digital marketing strategies, and supply chain management. You will develop and implement strategies to increase conversion rates, improve customer retention, and expand market reach. This role requires strong analytical skills to monitor key performance indicators (KPIs), identify trends, and make data-driven decisions. You will collaborate with marketing, sales, and IT teams to ensure cohesive online operations. Experience with e-commerce platforms (e.g., Shopify, Magento), CRM systems, and analytics tools (e.g., Google Analytics) is crucial. This position offers a unique opportunity to shape the future of our online presence and drive significant growth in the digital space. As Head of E-commerce Operations, you will be instrumental in creating a best-in-class online shopping experience for our customers, ensuring efficiency and profitability in all operational aspects. Your leadership will be key to navigating the dynamic world of online retail and achieving ambitious business goals. If you are a results-driven e-commerce leader with a passion for innovation and a proven ability to manage remote teams and operations effectively, we invite you to apply.
This advertiser has chosen not to accept applicants from your region.
7
Logistics & Supply Chain Manager - E-commerce Operations
110001 Delhi, Delhi
₹85000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is seeking an experienced and proactive Logistics and Supply Chain Manager to optimize their e-commerce operations. This role, based in the bustling metropolis of Delhi, Delhi, IN , is critical for ensuring efficient warehousing, inventory management, and timely delivery of goods to customers. The ideal candidate will possess a deep understanding of supply chain principles, inventory control systems, transportation management, and fulfillment processes. You will be responsible for developing and implementing strategies to reduce costs, improve efficiency, and enhance customer satisfaction. Responsibilities include managing warehouse operations, overseeing inventory levels, negotiating with logistics providers, and analyzing supply chain data to identify areas for improvement. You will also lead a team of logistics professionals, ensuring smooth day-to-day operations. Strong analytical skills, excellent problem-solving abilities, and a proven track record of managing complex supply chains in an e-commerce environment are essential. This position offers a hybrid work model, providing a blend of in-office collaboration and remote flexibility. We are looking for a results-oriented leader who can drive operational excellence and adapt to the dynamic nature of the e-commerce industry.
Key Responsibilities:
Key Responsibilities:
- Oversee and manage all aspects of the e-commerce supply chain, including warehousing, inventory, and fulfillment.
- Develop and implement strategies to optimize logistics operations and reduce costs.
- Manage inventory levels to ensure product availability while minimizing holding costs.
- Negotiate contracts and build strong relationships with third-party logistics providers and carriers.
- Implement and manage warehouse management systems (WMS) and transportation management systems (TMS).
- Analyze supply chain performance data and identify areas for improvement.
- Lead and mentor the logistics and warehouse team, ensuring efficient operations.
- Ensure compliance with all relevant regulations and safety standards.
- Collaborate with procurement, sales, and customer service teams to ensure seamless operations.
- Drive continuous improvement initiatives within the supply chain function.
This advertiser has chosen not to accept applicants from your region.
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