626 E Commerce jobs in Chennai

Role: Steel commerce Manager

Exp: 4 - 8 years

Work location: Chennai, Bangalore, Mangalore, Hubli, Dharwad, Trichy, Vellore, Kanchipuram, Thiruvannamalai, Thiruvallur, Tuticorin, Cuddalore, Trivandrum, Kozhikode

About Us:

India's first e-commerce marketplace revolutionizing the steel industry with innovation and convenience. We simplify steel buying and selling by connecting suppliers, distributors, fabricators, and contractors through a transparent, tech-enabled platform. Our mission is to modernize steel procurement and create a reliable, accessible, and fast commerce ecosystem for businesses across the country.

Job Purpose

The Lead will be responsible for driving sales growth, managing buyers and sellers in the steel and construction materials ecosystem, and ensuring smooth order fulfillment. The role involves building customer relationships, generating new business opportunities, managing repeat transactions, and ensuring high levels of customer satisfaction by collaborating with cross-functional teams.

Key Responsibilities

Sales Growth & Order Management

• Generate business leads through market research, networking, and customer engagement.
• Contribute to sales strategy and achieve assigned revenue targets.
• Manage existing accounts for repeat orders and upselling opportunities.
• Support customers with pre-order inquiries and ensure timely order processing.

Customer Acquisition & Relationship Management

• Identify and target key segments such as builders, contractors, engineers, fabricators, and wholesalers.
• Conduct regular customer meetings to strengthen relationships with decision-makers.
• Onboard new customers, convert leads, and drive continuous transactions.

Data & Process Management

• Maintain accurate customer data in CRM, including meeting updates, documentation, and inquiries.
• Ensure timely updates for smooth tracking of customer interactions and order lifecycle.

Customer Satisfaction

• Maintain clear communication regarding delivery timelines, quality, and service commitments.
• Resolve customer issues promptly and monitor customer satisfaction metrics.
• Identify areas for improvement and recommend solutions.

Collaboration & Compliance

• Work with operations, logistics, and finance teams to ensure seamless execution of orders.
• Adhere to company policies, processes, and regulatory requirements.

Qualification & Skills

• Bachelor's degree in Business, Marketing, Engineering, or related field (MBA preferred).
• 4–8 years of experience in B2B sales, buyer management, or customer-facing roles, preferably in Steel, Construction Materials, or E-Commerce sector.
• Demonstrated ability to achieve sales targets and maintain long-term client relationships.
• Strong proficiency in CRM tools and digital platforms for sales management.
• Excellent communication, negotiation, and relationship management skills.
• Knowledge of local market dynamics, steel trade practices, and industry trends.
• Results-driven mindset with a customer-centric approach.

The E-commerce Manager will be responsible for driving and optimizing the company's direct-to-consumer (D2C) online sales channel through Shopify. This role involves overseeing digital marketing, website operations, customer experience, logistics coordination, and performance analytics to ensure consistent business growth and superior customer engagement.

Key Roles & Responsibilities:

• Manage end-to-end operations of the Shopify platform.
• Manage and Improve sales inventory mechanism, including Sales and Inventory KPI.
• Create various strategies and techniques to improve, conversion rate and ROAS.
• Ensure timely listing of new SKUs to maximize advertising and sales opportunities.
• Oversee UI/UX enhancements and continuously optimize the customer journey  to drive improved engagement and user experience.
• Collaborate with inventory and logistics teams to ensure accurate order fulfillment and adequate stock availability.
• Monitor stock levels and initiate restocking processes as required.
• Analyze sales trends, customer behavior, and marketing campaign performance to generate actionable insights.
• Develop and present reports using Google Analytics, Shopify Analytics, CRM platforms, VWO, and other analytical tools.
• Ensure secure and seamless payment processes, adhering to encryption and data protection protocols.

Requirements:

• 4-8 Years of proven expertise in managing Shopify and scaling online sales in oversees market.
• Strong understanding of CRO, SEO, and customer retention strategies.
• Hands-on knowledge of digital marketing and analytics tools (Google Ads, Meta Ads, GA4).
• Basic familiarity with HTML/CSS (preferred but not mandatory).
• Excellent communication, coordination, and cross-functional collaboration skills.
• Strong analytical and problem-solving mindset.
• Prior experience in the FMCD industry and oversees market will be an added advantage.

Key Roles & Responsibilities

• Manage and maintain the company website to ensure a seamless user experience.
• Oversee end-to-end e-commerce operations, including product listings, inventory sync, order processing, and fulfillment.
• Increase online sales through SEO, performance marketing coordination, and site optimization.
• Ensure website security, speed, and mobile responsiveness at all times.
• Upload and update products, banners, and promotions regularly.
• Analyze website traffic, conversion rates, and user behavior, implementing data-driven improvements.
• Collaborate with marketing teams on campaigns, online offers, and social media integrations.
• Handle technical troubleshooting, liaising with developers or agencies if required.
• Prepare sales reports, analytics dashboards, and performance reviews for management.

Qualifications & Skills

• Bachelor's degree in Computer Science, Web Development, E-Commerce, or related field.
• 3+ years of experience managing e-commerce websites (preferably in fashion or retail).
• Proficiency in Shopify, WooCommerce, Magento, or similar platforms.
• Solid knowledge of HTML, CSS, JavaScript, and basic back-end management.
• Experience with SEO, Google Analytics, and online marketing tools.
• Strong problem-solving skills and ability to work independently.
• Good understanding of digital branding, UX, and online customer experience.

Job Type: Full-time

Pay: ₹12, ₹56,480.04 per month

Work Location: In person

Responsibilities:

• Manage product listings on marketplaces & websites
• Optimize online sales through catalog management & SEO
• Develop & execute e-commerce strategies using Shopify & order processing tools

Annual bonus

Provident fund

Job Title:* E-commerce Manager (Head of Advertising & Team Operations)

*Location:* Chennai

*Employment Type:* Full-time

* About the Role*

We are looking for an experienced and results-driven *E-commerce Manager* to take on a dual role:

*Head of Advertising & PPC* — Lead, strategize, and optimize advertising campaigns across Amazon, Flipkart, Google Ads, and other platforms to maximize performance and ROI.

*Team Operations Manager* — Oversee and systematize day-to-day e-commerce operations, managing team members to ensure smooth, efficient, and accountable workflows, relieving senior management from routine operational burdens.

You will need deep expertise in Amazon Seller Central, strong knowledge of Flipkart, and the ability to motivate and manage a team with high accountability, loyalty, and a focus on continuous improvement.

* Key Responsibilities*

* Develop, manage, and optimize PPC campaigns across multiple platforms

* Leverage in-depth knowledge of Amazon Seller Central for listings, compliance, reporting, and advertising

* Analyze performance data to drive actionable improvements

* Stay current with marketplace policies, advertising trends, and best practices

* Oversee and structure day-to-day team operations and workflows

* Build and enforce efficient processes and SOPs

* Motivate, mentor, and hold team members accountable

* Act as the primary escalation point for issues, shielding senior management from routine distractions

* Demonstrate loyalty, discretion, and transparent reporting to leadership

* Qualifications*

Proven experience managing Amazon Seller Central (ads, listings, reporting, compliance)

Strong working knowledge of Flipkart Seller Hub and other marketplaces

Expertise in PPC advertising strategy and execution

Leadership skills with a track record of building and managing high-performing teams

Strong process improvement and system-building skills

Highly accountable, loyal, and committed to senior management

Excellent analytical, communication, and problem-solving skills

Bachelor's degree in Business, Marketing, or related field (MBA preferred)

5+ years of relevant experience in e-commerce, advertising, and team leadership

* What We Offer*

* A collaborative, growth-focused environment

* Competitive salary and performance-linked incentives

* Opportunities for leadership development and professional advancement

*The chance to directly impact the company's operational and strategic success

Job Types: Full-time, Permanent

Pay: ₹50, ₹60,000.00 per month

Ability to commute/relocate:

• Kodambakkam, Chennai, Tamil Nadu: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Education:

• Bachelor's (Preferred)

Experience:

• E-Commerce: 5 years (Required)
• total work: 5 years (Required)

Work Location: In person

• Manage and optimize PPC campaigns across platforms
• Handle Amazon/Flipkart listings, ads, compliance, and reporting
• Lead team operations and enforce SOPs
• Analyze data to improve performance
• Full-time, on-site in Chennai

* About the Role *

We are looking for an experienced and results-driven E-commerce Manager to take on a dual role:

Head of Advertising & PPC — Lead, strategize, and optimize advertising campaigns across Amazon, Flipkart, Google Ads, and other platforms to maximize performance and ROI.

Team Operations Manager — Oversee and systematize day-to-day e-commerce operations, managing team members to ensure smooth, efficient, and accountable workflows, relieving senior management from routine operational burdens.

You will need deep expertise in Amazon Seller Central, strong knowledge of Flipkart, and the ability to motivate and manage a team with high accountability, loyalty, and a focus on continuous improvement.

* Key Responsibilities*

* Develop, manage, and optimize PPC campaigns across multiple platforms

* Leverage in-depth knowledge of Amazon Seller Central for listings, compliance, reporting, and advertising

* Analyze performance data to drive actionable improvements

* Stay current with marketplace policies, advertising trends, and best practices

* Oversee and structure day-to-day team operations and workflows

* Build and enforce efficient processes and SOPs

* Motivate, mentor, and hold team members accountable

* Act as the primary escalation point for issues, shielding senior management from routine distractions

* Demonstrate loyalty, discretion, and transparent reporting to leadership

* Qualifications*

Proven experience managing Amazon Seller Central (ads, listings, reporting, compliance)

Strong working knowledge of Flipkart Seller Hub and other marketplaces

Expertise in PPC advertising strategy and execution

Leadership skills with a track record of building and managing high-performing teams

Strong process improvement and system-building skills

Highly accountable, loyal, and committed to senior management

Excellent analytical, communication, and problem-solving skills

Bachelor's degree in Business, Marketing, or related field (MBA preferred)

5+ years of relevant experience in e-commerce, advertising, and team leadership

* What We Offer*

* A collaborative, growth-focused environment

* Competitive salary and performance-linked incentives

* Opportunities for leadership development and professional advancement

*The chance to directly impact the company's operational and strategic success.

Ability to commute/relocate:

Kodambakkam, Chennai, Tamil Nadu: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Education:

Bachelor's (Preferred)

Experience:

E-Commerce: 5 years (Required)

Total work: 5 years (Required)

Work Location: In person

Job Types: Full-time, Permanent

Pay: ₹50, ₹60,000.00 per month

Ability to commute/relocate:

• Kodambakkam, Chennai, Tamil Nadu: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Education:

• Master's (Preferred)

Experience:

• E-Commerce: 5 years (Preferred)

Work Location: In person

Key Responsibilities:

• Manage and lead a team of e-commerce professionals, fostering collaboration and ensuring efficient workflow.
• Oversee large-volume sales operations, optimizing strategies to drive revenue growth and achieve sales targets.
• Maintain and update the companys e-commerce website, ensuring that product listings, descriptions, images, and prices are accurate and up-to-date.
• Implement and refine e-commerce strategies to maximize visibility, conversion rates, and customer satisfaction across various platforms.
• Collaborate with the marketing team to develop and execute online campaigns, promotions, and strategies to enhance brand visibility and attract a broader audience.
• Utilize strong analytical skills to interpret sales data, identify trends, and make informed decisions to enhance overall performance.
• Train, mentor, and develop team members to ensure a high level of competency and efficiency in managing e-commerce operations.
• Stay abreast of industry trends, competitor activities, and emerging technologies to identify opportunities for platform enhancement and innovation.

Qualifications:

• In-depth knowledge of e-commerce platforms like Flipkart, Amazon, Jiomart, Shopify, etc., market trends, and industry best practices.
• Proven track record of effectively managing and leading teams in an e-commerce environment.
• Demonstrated success in handling large-volume sales and achieving ambitious revenue targets.
• Strong analytical and problem-solving skills, with the ability to interpret data and make data-driven decisions.
• Should be well-versed in MS Excel, office and PowerPoint.
• Excellent written and verbal communication skills to liaise with cross-functional teams and stakeholders.
• Familiarity with additional languages and diverse cultural markets is a plus.

Responsibilities:

* Manage product listings on marketplaces & optimize catalog performance

* Develop e-commerce strategy, execute SEO & advertising campaigns

* Collaborate with cross-functional teams for category management