Business Process, Senior
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Business Process Associate
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Business Process Specialist
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Business Process Expert
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What's the role?
We are looking for a highly skilled and experienced Process Expert to join our Business Process Excellence team to be a center of excellence offering direction and support to Strategic marketing. The ideal candidate will have a strong background in business process improvement, operational excellence, and driving large-scale transformation initiatives. This role requires a hands-on approach to understanding, analyzing, and optimizing business processes while collaborating closely with stakeholders across various functions.
Who is Hilti?
At Hilti, we are a passionate global team committed to making construction better. As a trusted partner for productivity, safety, and sustainability, we provide our customers innovative solutions that impact the buildings, roads, and infrastructure people rely on every day.
Hilti is where individuals grow lasting careers by exploring possibilities, maximizing their potential, owning their development, and making a real difference every day.
What does the role involve?
Known for our focus on providing fulfilling careers and a culture of Performance with Care, we are Ranked 4th in the world ,16th amongst India’s Best Workplaces and 17th Among Asia’s Best Workplaces by Great Place to Work Institute .
Watch these videos to know more:
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What do we offer?
Your responsibilities will be great and, with them, we’ll give you the freedom and autonomy to do whatever it takes to deliver outstanding results.
We’ll offer you opportunities to move around the business – to work abroad, experience different job functions and tackle different markets. It’s a great way to find the right match for your ambitions and achieve the exciting career you’re after.
We have a very thorough people review process which enables your career progression as soon as you’re ready for the next challenge.
What you need is:
Why should you apply?
We have an excellent mix of people, which we believe makes for a more vibrant, more innovative, more productive team. So, if you’ve never worked in construction, that’s fine with us. Success at Hilti is down to teamwork, ability and competitive drive, no matter what your background.
Business Process Sr Rep
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Procurement Business Process Owner SSEA
Posted today
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Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 18,000 people globally.
Job DescriptionThe Procurement BPO and BOLD deployment lead – SSEA will be accountable for the realization of the expected procurement related benefits in the countries across the full addressable spend and will need to maintain the focus on value creation for the company across each and every activity.
Across the various phases of the project, the role will be responsible for the following:
Diversity & Inclusion
LDC is driven by a set of shared values and high ethical standards, with diversity and inclusion being part of our DNA. LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity, equity and inclusion.
LDC encourages diversity, supports local communities and environmental initiatives. We encourage people of all backgrounds to apply.
Sustainability
Sustainable value is at the heart of our purpose as a company.
We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us
What We Offer
We provide a dynamic and stimulating international environment, which will stretch and develop your abilities and channel your skills and expertise with outstanding career development opportunities in one of the largest and most solid private companies in the world.
We offer
Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 18,000 people globally.
Job DescriptionThe Procurement BPO and BOLD deployment lead – SSEA will be accountable for the realization of the expected procurement related benefits in the countries across the full addressable spend and will need to maintain the focus on value creation for the company across each and every activity.
Across the various phases of the project, the role will be responsible for the following:
Diversity & Inclusion
LDC is driven by a set of shared values and high ethical standards, with diversity and inclusion being part of our DNA. LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity, equity and inclusion.
LDC encourages diversity, supports local communities and environmental initiatives. We encourage people of all backgrounds to apply.
Sustainability
Sustainable value is at the heart of our purpose as a company.
We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us
What We Offer
We provide a dynamic and stimulating international environment, which will stretch and develop your abilities and channel your skills and expertise with outstanding career development opportunities in one of the largest and most solid private companies in the world.
We offer
Procurement Business Process Owner SSEA
Posted today
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The Procurement BPO and BOLD deployment lead – SSEA will be accountable for the realization of the expected procurement related benefits in the countries across the full addressable spend and will need to maintain the focus on value creation for the company across each and every activity.
Across the various phases of the project, the role will be responsible for the following:
- Prepare and execute a proper discovery of the assigned region (SSEA) for subsequent years and prepare procurement organization there
- Identify, mobilize, align and maintain the appropriate procurement stakeholders network (in/outside the country, in/outside the function, in/outside the project, in/outside the company - ie suppliers impacted) and ensure the knowledge of such network on the project objectives, scope, content… remains at the level it needs to be,
- Build, maintain and execute the Organization Change Management plan which shall consist of a proper impact analysis of BOLD operating model in the country on process, system, and people together with proper actions plan for any identified gap (where such actions can be either process modification, system development or organization adjustments)
- Drive the functional requirements articulation to a maximal adoption of the core model (or possibly enrichment of such core model) and an adaptation to the country needs to the extent such adaptation is value driven on a case by case and really needed, either driven by legal / regulatory constraint or specific value drivers,
- As part of the LDC group wide procurement BPOs network and under the coordination of the global BPO, contribute to the enrichment of the global core model so that such core model keeps fitting to what the company needs over the time,
- Where system localization is needed and approved, ensure requirements are properly articulated / documented so that it can be seamlessly delivered by project ‘factories and any delivery is tested properly,
- Develop, implement through initial and continuous training, and manage solution Key Users across all the processes at stake (Purchase to Pay, Source to Contract and Master Data related), to support the initial project, run and continuous enhancements activities,
- Adopt (adapt where needed) and execute the appropriate training strategy towards both key users and end users, for all types of users (requesters, approvers, receivers, buyers, AP clerks, Master Data clerks…)
- Coordinate (and perform where needed) the end-to-end solution testing , relying on the above mentioned Key Users network and feed the core teams with documented outcomes and feedback ,
- Secure the appropriate data cleansing and migration in alignment with master data and the core model strategy, ensure processes are in place to keep data consistency and quality over the time,
- Manage adoption and project success through a set of pre-agreed KPIs and lead improvement plans as appropriate.
- Perform hyper care after go live, ensure post go-live support is in place for any deployed countries and perform functional level 3 support activities as a member of the project team.
- Post project go live, the role will be in charge of monitoring and driving the process adoption to unlock the value creation and maximize the return on investment on the projects. This possibly involve the implementation of incremental processes / system component towards a step-by-step full adoption of the target core model.
Qualifications
- Experience with SAP MM is a must have.
- Experience with an S/4Hana, SAP SRM and SAP Ariba (Sourcing, SLP and Network) are a nice to have.
- Graduation/ Post Graduation.
Additional Information
- 5 to 10 years in procurement in an international environment , ideally across all the three procurement pillars (Sourcing, Buying operations, procurement Data management), ideally within both low and high maturity procurement organization
- Proven experience in a Purchase to Pay deployment project (process / system), ideally in a leading position.
Diversity & Inclusion
LDC is driven by a set of shared values and high ethical standards, with diversity and inclusion being part of our DNA. LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity, equity and inclusion.
LDC encourages diversity, supports local communities and environmental initiatives. We encourage people of all backgrounds to apply.
Sustainability
Sustainable value is at the heart of our purpose as a company.
We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us
What We Offer
We provide a dynamic and stimulating international environment, which will stretch and develop your abilities and channel your skills and expertise with outstanding career development opportunities in one of the largest and most solid private companies in the world.
We offer
- A workplace culture that embraces diversity and inclusivity
- Opportunities for Professional Growth and Development
- Employee Recognition Program
- Employee Wellness Programs - Confidential access to certified counselors for employee and eligible family members, along with monthly wellness awareness sessions.
- Certified Great Place to Work
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Senior Analyst, Business Process Improvement-1

Posted 5 days ago
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_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Senior Analyst, Business Process Improvement-1
Senior Analyst, Advisors & Consulting Services Insights & Enablement
Overview
The Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data-driven information and risk management services. Within the Services organization, the Advisors & Consulting Services (A&CS) organization is responsible for delivering our various products and solutions to clients. The Client Services Insights & Enablement group aims at constantly improving the overall efficiency of A&CS.
The role of the Senior Analyst is to work very closely with the leadership and other stakeholders in A&CS as well as teams across Services organization to ensure the A&CS organization is effectively executing against our strategy.
Role
- Assess business processes, digital journeys and user experience in core systems for key A&CS personas
- Identify improvement opportunities, design and manage business transformational initiatives
- Liaise with Technical teams driving systems' development and enhancement to ensure optimal user experience and business continuity
- Liaise with stakeholders across Services organization and within A&CS team to ensure successful implementation of business transformational initiatives
All about you
Essential skills and experience:
- Digital Transformation - Experience in designing digital journeys and rolling them in broader organizations
- Project Management - Some project management experience, and ability to oversee multiple priorities simultaneously
- Analytical mind - Ability to run robust diagnostics and analysis to ground the design of transformational initiatives
- Partnership - Required to work in very close partnership with different stakeholders in A&CS team, across Services and Insights & Enablement organization
- Business acumen - Good understanding of the Client Services business drivers
- Agility - Used to work in agile environment with short sprints, changing brief and ad-hoc teams
Others:
- Good knowledge of A&CS and other Services teams
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Business Process Architect - Order-to-Cash
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JOB TITLE
Business Process Architect - Order-to-Cash
Job Code
Division
Department/Section
EOC
Employment Type
PERMANENT
Designation
Business Process - Order-to-Cash
Job Location
GURGAON
Report Manager
NISHANT YADAV
HR Contact
CTC Offered
Industry Best Standards
Objective Of This Role: (Brief description of the role, why are we hiring, and what will person in this role do)
Background about IT EOC:
G+D’s IT Enterprise Operations Center (EOC) is the global delivery and support operations center for G+D groups’ global locations and subsidiaries. EOC manages the IT Infrastructure (Server /Datacenter, Collaboration and Messaging, Network LAN/ WAN / WiFi and Firewall security) and Enterprise IT Applications (predominantly SAP portfolio) along with Mobile Applications Platforms as well. The center is also accountable for delivering high value and high visibility IT projects & programs across various IT domains.
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Support of SAP roll outs, Projects and Global Operation’s, 2nd and 3rd level support for System Integrations. Consulting of Customer/ User in business regarding requirements related to system integrations.
Tasks & Responsibilities: (Major task and role person will have to perform – list all the relevant points)
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Education & Trainings: (Basic & Professional)
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Technical and process know-how: (Mention the technology on which person must be experienced)
Mandatory
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What we offer
An internationally located diverse Team with a flat reporting structure.
Plenty of learning opportunity via internal and external trainings
Global Talent programs for career development
Job Shadowing to learn about business processes
Team activities to promote interpersonal bonding
Challenging and Stimulating Projects
Soft Skills: (Inputs on soft skills required for role, like team management, communication, customer management etc)
You have excellent verbal and written communication skills (Strong English language skills a must)
You have strong interpersonal and organizational skills with ability to communicate effectively with both technical and non-technical customers, and all levels of management
You have excellent analytical skills
You are open-minded, solution oriented and proactive, and can work independently with minimal supervision
You have experience working in multicultural environment
Experience (in yrs.)
Total
10+ years
Relevant*
(*Experience in related field, industry, products etc)
10+ years
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Senior Manager/ Associate Director - Business Process Optimization
Posted 7 days ago
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Vandey provides outsourced instructional services to institutions of higher education and is seeking a candidate to work for Vandey to serve in a full-time role as a Business Process Optimization Manager with the University of the People.
INTRODUCTION:
University of the People (UoPeople) is the first non-profit, tuition-free, American, accredited, 100% online university. Today, UoPeople has over 137,000 students enrolled from more than 200 countries and territories, including 16,500 students who are refugees. Currently accredited by the DEAC, UoPeople is also a candidate for WSCUC accreditation.
We believe that higher education is a basic human right and that it can transform not only the lives of students, but also their families' lives, their communities, their nations, and, by extension, the world. See President Reshef’s TED talk when he announced the founding of the University.( TED talk )
UoPeople is an innovative university, and we welcome team members who bring creativity and innovation to their roles. We’re a fast-paced organization with remote teams all around the globe. If you’re a self-starter who wants to succeed alongside a passionate team, we’d love to hear from you!
UoPeople is supported by the generosity of individuals and foundations, including the Gates, Hewlett, Ford Foundations, Foundation Hoffmann, and others. The University has been covered by the New York Times, BBC, NPR, Times Higher Education, US News and World Report, and more. President Reshef’s TED Talk and Nas Daily interview about the University have 30 million views combined.
OVERVIEW:
The University of the People is seeking an experienced and results-driven Senior Manager/Associate Director - Business Process Optimization (BPO) to lead and manage the optimization of business processes across our organization. The SM/ AD will play a critical role in identifying inefficiencies, implementing process improvements, and ensuring the successful delivery of optimized workflows. The AD will be self-starter, promoting the team, building stakeholder engagement and creating a small team under him/ her.
This position requires strong leadership, analytical abilities, and a deep understanding of process improvement methodologies.
ESSENTIAL FUNCTIONS/RESPONSIBILITIES:
ESSENTIAL FUNCTIONS/RESPONSIBILITIES:
- Lead the development and implementation of business process optimization strategies to drive efficiency, reduce costs, and improve overall performance.
- Collaborate with senior management to align process improvement initiatives with the organization’s strategic goals.
- Communicate the benefits and impacts of process improvements across the organization.
- Oversee the analysis of current business processes to identify inefficiencies, bottlenecks, and opportunities for improvement.
- Implement process mapping, data analysis, and workflow automation to optimize operations and enhance productivity.
- Lead continuous improvement initiatives using methodologies such as Lean, Six Sigma, or BPM (Business Process Management).
- Manage multiple process optimization projects from inception to completion, ensuring timelines, budgets, and goals are met.
- Coordinate with cross-functional teams to ensure the successful execution and integration of optimized processes.
- Work closely with department heads and key stakeholders to understand their needs, challenges, and priorities.
- Facilitate workshops, meetings, and training sessions to ensure alignment and buy-in for process changes.
- Establish metrics and key performance indicators (KPIs) to measure the success of process optimization efforts.
- Monitor the effectiveness of implemented changes and make data-driven adjustments as needed.
- Prepare and present detailed reports and recommendations to senior management.
- Lead, mentor, and develop business process optimization specialist, fostering a culture of continuous improvement.
- Provide guidance and support to team members on best practices and methodologies for process optimization.
- Identify and recommend technological solutions to automate and streamline business processes.
- Collaborate with IT teams to implement new tools and systems that support process optimization efforts.
- Identify potential risks associated with process changes and develop mitigation strategies.
- Ensure all process improvements comply with relevant regulations, policies, and industry standards.
KEY COMPETENCIES
- 8+ years of experience in process optimization, business analysis, or a related role, with at least 2 years in a managerial position.
- Strong knowledge of process improvement methodologies such as Lean, Six Sigma, or BPM.
- Proven experience in leading and managing process optimization projects and cross-functional teams.
- Exceptional communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
- Excellent analytical and problem-solving skills, with a focus on data-driven decision-making.
- Proficiency in process mapping, data analysis, and project management software.
- Ability to work in a fast-paced environment and manage multiple processes simultaneously.
- High level of responsibility, organizational skills, and the ability to think strategically.
- Big advantage: Worked for a University/ Education/ Ed-tech organization.
QUALIFICATIONS:
- Bachelor’s degree in business administration, Operations Management, Industrial Engineering, or a related field.
- Strong knowledge of process improvement methodologies such as Lean, Six Sigma, or BPM (Business Process Management).
- Certification in Lean Six Sigma (Green Belt, Black Belt) or similar process improvement methodologies is a must.