114 Hdfc Bank jobs in Kolkata

We are seeking a highly skilled SAP Financial Services expert to lead our In-House Cash implementations. As a key member of our team, you will design and implement solutions for Payments on Behalf Of and Collections on Behalf Of using In-House Cash.

• Lead the implementation of SAP FSCM In-House Cash solutions.
• Design and develop technical solutions for complex financial services scenarios.
• Collaborate with finance teams, business stakeholders, and IT professionals to ensure effective integration and process optimization.
• Communicate technical solutions clearly to non-technical audiences.
• Deliver high-quality results within tight deadlines.

• Strong interpersonal and communication skills.
• Ability to build relationships across cross-functional and global teams.
• Solution-oriented mindset with problem-solving skills.
• Flexible and results-driven professional.

Company Description

Talent Skillsvarsity is a Skills and Education company specializing in financial markets domain. It is a SEBI SMART organization and works closely with Students, Universities, Governments, Regulatory bodies, Stock Exchanges, Corporates and other global agencies. Founded by experts from the BFSI industry, we bring skills in sourcing, skilling and helping early employees to transit to a workplace. And also help corporates upskill and reskill employees.

Check us more at :

Role Description

We are looking for dynamic and committed Financial Literacy Trainers to deliver engaging and impactful financial education sessions under BFSI (Banking, Financial Services, and Insurance) skill development initiatives. The trainer will be responsible for conducting financial awareness sessions, guiding participants on essential financial concepts, and improving their understanding of basic banking, savings, investments, credit, insurance, and digital finance.

This is a project specific position and part time, remote to be based in Uttarakhand. The position is ideal for freelance trainers, trainers looking for short term assignments and for candidates willing to travel within the state.

Key Responsibilities:

• Deliver financial literacy training sessions to target groups including youth, women, rural populations, SHGs, and unbanked segments as per project curriculum.
• Train participants on:
• Basics of Banking & Financial Services
• Savings, Budgeting, and Financial Planning
• Insurance and Risk Protection
• Credit & Debt Management
• Government Financial Schemes (e.g., PMJDY, PMJJBY, PMSBY)
• Digital Banking, UPI, Mobile Wallets, and Cyber Security
• Ensure training delivery meets project quality standards, timelines, and outcomes.
• Maintain session attendance, feedback, and training records as per reporting requirements.
• Motivate and encourage learners to adopt formal financial practices and access financial services.
• Liaise with local stakeholders including banks, SHGs, panchayats, and community leaders for mobilization and outreach.

Candidate Profile:

• Education:
• Graduate in any discipline (preferably in Commerce, Economics, Social Work). Certification in Financial Literacy, BFSI, or NISM/NABARD modules is desirable.
• Experience:
• 1–5 years in training or community outreach roles, preferably in financial inclusion, SHG training, or BFSI skill projects.
• Skills Required:
• Good communication skills in local/regional language
• Basic understanding of BFSI products and services
• Ability to connect with grassroots-level participants
• Familiarity with digital financial tools and mobile banking
• Documentation and basic reporting skills

Other Requirements:

• Willingness to travel to project locations and conduct field sessions.
• Prior experience with NSDC/CSR/State Govt. skill projects preferred.
• Retired Bankers, Practising CA’s, Teachers, etc are encouraged to apply

Remuneration:

Based on experience, location, and project norms.

Interested candidates may fill in the following application form.

Faculty Application Form -

• Lead and manage consulting engagements for clients within the financial services industry.
• Conduct comprehensive analysis of client operations, markets, and competitive landscapes.
• Develop strategic recommendations for business growth, operational efficiency, and digital transformation.
• Advise clients on regulatory compliance, risk management, and governance frameworks.
• Drive innovation and implement solutions to enhance customer experience.
• Manage project teams, ensuring timely and high-quality delivery of consulting services.
• Develop compelling business cases and financial models to support strategic initiatives.
• Build and maintain strong, trusted relationships with senior client stakeholders.
• Contribute to business development activities, including proposal generation and client acquisition.
• Mentor and develop junior consultants within the firm.

• MBA or Master's degree in Finance, Business Administration, or a related field.
• Minimum of 8 years of experience in management consulting or in a senior strategy/operations role within the financial services sector.
• Deep understanding of banking, insurance, or capital markets operations and strategy.
• Proven ability to lead complex projects and deliver measurable results.
• Exceptional analytical, strategic thinking, and problem-solving capabilities.
• Outstanding communication, presentation, and interpersonal skills.
• Experience with financial modeling, business process re-engineering, and change management.
• Ability to work collaboratively and effectively in a team environment.
• Strong understanding of financial regulations and compliance requirements.

• Lead and manage a team of recruitment consultants focused on the financial services sector.
• Develop and execute recruitment strategies to meet client needs and business objectives.
• Manage key client accounts, fostering long-term partnerships.
• Oversee the full recruitment cycle, ensuring quality and efficiency.
• Conduct executive search and high-level candidate engagement.
• Drive business development efforts within the financial services domain.
• Provide mentorship and training to team members.
• Achieve and exceed team-based revenue targets and KPIs.

• Master's degree in Business Administration, Finance, or a related discipline.
• Minimum of 7 years of progressive experience in recruitment, with a significant focus on financial services.
• Demonstrated experience in managing and leading a recruitment team.
• In-depth knowledge of the financial services industry and its talent market.
• Exceptional client relationship management and business development skills.
• Strong negotiation, communication, and presentation abilities.
• Proven ability to attract, develop, and retain top recruitment talent.

Verbal and written communication in English is a must.

Background can be from any customer service industry, as long as the candidates themselves have traveled extensively or are very passionate about travel, like watching vlogs, keep updates with different destinations, create their own itineraries, or plan a trip themselves.

Key Responsibilities:

1. Customer Interaction & Support - Handle customer inquiries via phone, email, and chat in a professional manner. - Provide detailed information on travel destinations, tour packages, itineraries, pricing, and policies. - Assist customers in selecting suitable travel options based on their preferences and budget.

2. Booking & Reservation Management - Process bookings, cancellations, modifications, and special requests efficiently. - Coordinate with airlines, hotels, transport providers, and other vendors to confirm reservations. - Ensure all bookings are accurate and documented in the company's system.

3. Issue Resolution - Address customer concerns, complaints, and feedback promptly and professionally. - Provide quick solutions to resolve issues related to bookings, travel arrangements, or services. - Escalate unresolved matters to senior management when necessary.

4. Sales & Upselling - Promote travel packages, upgrades, and add-on services to maximize revenue. - Maintain knowledge of current promotions, special offers, and seasonal discounts.

5. Documentation & Reporting - Maintain accurate records of customer interactions, transactions, and complaints. - Prepare daily, weekly, and monthly reports related to customer service activities.

6. Collaboration & Coordination - Work closely with sales, operations, and marketing teams to ensure smooth service delivery. - Coordinate with travel partners for itinerary changes, availability, and service quality.

Qualifications & Skills: -

1. Bachelor's degree in Travel & Tourism, Hospitality Management, or related field (preferred).

2. Prior experience in customer service, preferably in the tourism or travel industry.

3. Excellent communication skills in English and interpersonal skills.

4. Strong problem-solving abilities and attention to detail.

Job Type: Full-time

Pay: ₹25, ₹30,000.00 per month

Application Question(s):

• How much would you rate yourself in English communication from 1 - 10?
• What is your Current CTC?
• What is your Expected CTC?
• What is your Notice Period?

Work Location: In person

Looking for good communication skills candidates for TOP BPOs in Kolkata-

Under graduate fresher/experienced both can apply

Direct walkins

Flexible for shifts

Salary upto 25K CTC

HR Akarshi)

Required Candidate profile

walk-ins only

maximum age limit -35 years

Work from office

Looking for immediate joiners

Good Communication required

Minimum 12th pass.

Minimum 1 year outbound customer service profile.

Should possess good customer interaction and convincing skills.

Strong communication skills.

place- Kolkata

Salary: Up to 25,000 CTC + Incentives.

We are currently looking for a
Customer Service Representative
with a customer-centric mindset and enthusiasm for sales

The role - Taking the wheel at Hertz
CUSTOMER ENGAGEMENT - Build relationships with customers by creating a friendly, welcoming customer experience. Understand their needs and guide them to the perfect rental solution.

SALES ADVISORY - Showcase your sales skills to upsell additional services and maximizing revenue, ensuring customers have everything they need for a smooth journey.

PROBLEM SOLVING - Be the hero in resolving any issues or concerns that the customer might experience through their rental, turning challenges into opportunities to exceed customer expectations.

TEAMWORK - Collaborate with your colleagues to create a positive and vibrant workplace. We're all in this together

VEHICLE ADMINISTRATION - Deliver and collect vehicle in accordance to company's procedures, to ensure rentable standard is met and any additional damage is documented upon return.

Essential Requirements
Your skills - What you'll need for a great journey

• Passion for customer service, with willingness to go the extra mile for customer satisfaction
• Enthusiastic, flexible and positive attitude towards selling
• Proficient in English and Greek. Knowledge of additional foreign languages will be considered as a plus
• Valid Driving license
• Willing to work on a shift rotation basis.

Why Choose Hertz Autohellas?
CUSTOMER-CENTRIC CULTURE - We don't just rent cars, we create memories. As a Customer Service Representative, you'll be at the forefront of providing exceptional service, ensuring our customers embark on their adventures with smiles and satisfaction.

DYNAMIC WORK ENVIRONMENT - Say goodbye to monotony Our office is a hub of energy, where each day brings new challenges and opportunities for growth. You'll be part of a supportive team that values creativity and collaboration.

DRIVE DIVERSITY - At Hertz, we offer a car fleet that covers every taste and need. From sleek hatchbacks to spacious SUVs, our collection is as diverse as our team.

BRAND RECOGNITION - Be part of an international organization with presence in 9 countries, 160 sales points, a fleet of over vehicles and 1.700 employees at the core of its business.

TRAINING - We believe in investing in our team. You'll receive comprehensive on-site and online training to master the art of sales and customer service, ensuring you have all the support needed for a smooth and confident start.

DEVELOPMENT - Be the first candidate to apply and explore career development opportunities our company has to offer.

Join us in making every journey an adventure

Responsibilities:

• Respond promptly to customer queries via phone, Video Calls ,email & chat
• Maintain high levels of product knowledge
• Manage customer complaints with empathy & efficiency
• Uphold company values & policies at all times
• Night Shift

Shift allowance

Over time allowance

Health insurance

Employee state insurance

Sales incentives

Annual bonus

Performance bonus

Joining bonus

Referral bonus

Provident fund