18 Healthcare jobs in Surat
Nurse - Healthcare Industry - Surat, Gujarat, India - 7 LPA - Sonali
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Maintaining accurate, complete health care records and reports
Administering medications to patients and monitoring them for side effects and reactions
Prescribing assistive medical devices and related treatments
Recording patient vital signs and medical information
Ordering medical diagnostic and clinical tests
Monitoring, reporting, and recording symptoms or changes in patient conditions
Administering non-intravenous medications
Assessing, implementing, planning, or evaluating patient nursing care plans by working with healthcare team members
Modifying patient health treatment plans as indicated by patient conditions and responses
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HR Executive-Reputed Healthcare Industry-Surat, Gujarat, India- 4 LPA-Sonali
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Design compensation and benefits packages
Implement performance review procedures (e.g. quarterly/annual and 360° evaluations)
Develop fair HR policies and ensure employees understand and comply with them
Implement effective sourcing, screening and interviewing techniques
Assess training needs and coordinate learning and development initiatives for all employees
Monitor HR department’s budget
Act as the point of contact regarding labor legislation issues
Manage employees’ grievances
Create and run referral bonus programs
Review current HR technology and recommend more effective software (including HRIS and ATS)
Measure employee retention and turnover rates
Oversee daily operations of the HR department
FUNCTIONAL AREA
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L2 - Technical Support Analyst (Healthcare)
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Position Title:
Clinical IT support analyst
Department:
Clinical IT Service Desk Team
Location:
Remote Working
Contract Type:
Temporary
Role Purpose:
To provide high-quality second-line support for Clinical IT systems, ensuring timely resolution of incidents and service requests, proactive user engagement, and contribution to continuous improvement initiatives across the IT service function.
Key responsibilities:
- Incident and service request management:
- Resolve Clinical IT incidents and service requests in line with SLA targets.
- Maintain accurate and detailed incident records.
- Ensure effective communication with users throughout the resolution process.
- Escalation to third-line analysts/engineers where appropriate, for resolution.
- User engagement and support:
- Maintain open dialogue with Clinical IT users to identify and address issues proactively.
- Provide best practice guidance on system usage.
- Offer feedback to training teams on recurring issues or knowledge gaps.
- Communication and professionalism:
- Deliver support with a professional approach via phone/MS Teams/email.
- Translate technical information into user-friendly language.
- Knowledge management:
- Contribute to the service desk knowledgebase to reduce knowledge silos.
- Project support:
- Assist in the implementation of changes to Clinical IT systems as part of wider IT projects, where needed.
- Compliance and governance:
- Ensure adherence to legal, regulatory, and best practice standards (e.g., Data Protection, GDPR).
- Follow all relevant policies and procedures.
- Support safeguarding and health & safety responsibilities.
Key clinical applications:
- Insignia PACS- imaging management and viewing solution for radiology examinations
- IMS MAXIMS- Order communications solution for pathology/radiology
- Magentus CRIS- Radiology Information System
- Medilogik EMS- Endoscopy Management System
- iQemo- On cology and Chemotherapy prescribing solution
- CIMAR / Image Exchange Portal- image distribution portal solution
Required skills and experience:
- Minimum 3 years’ experience in IT service management using ITIL principles
- Strong customer service and interpersonal skills
- Excellent organisational skills and attention to detail
- Ability to work in a fast-paced environment with shifting priorities
- Clear communication skills for both technical and non-technical audiences
- Proficiency with service desk management systems
- Experience with supporting clinical applications in a busy healthcare environment
- Self-motivated with a proactive approach to learning and development
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