447 Help Desk Services jobs in Hyderabad

JOB TITLE

Customer service - Tele calling - Operations

JOB ROLE

Key functions will be:

• Managing Customer queries.
• Handling discrepancies and customer complaints/Queries received through Calls.
• Handling complete voices process for customer service activity.
• Responsible for business understanding and process management. Managing quality and process authentication.
  
  KEY RESPONSIBILITIES
• Strong analytical and problem solving skills.
• Ability to work in a turbulent and unpredictable environment.
• Accelerated learning skills and intimate knowledge of the Products/service offered SKILLS/COMPETENCIES REQUIRED
• Graduate or Post Graduate in any other field
• Good communication - Hindi Speaking (mandatory)and pleasing personality.
• High level of Self Drive/Enthusiasm.

Muthu Kumar HR Contact

Hiring for International Voice Process Mumbai

Were looking for dynamic professionals to join our International Voice Process team

Location: Hyderabad

Experience: 3+ Years

CTC: Up to 6 LPA

Shift: US Shift

Working Days: 5 Days/Week

Benefits: Both Side Cab Provided

Eligibility: Only Graduate can apply

Notice Period: Up to 30 Days

Interested? Reach out now

Nikita

JOB TITLE

Customer service - Tele calling - Operations

JOB ROLE

Key functions will be:

• Managing Customer queries.
• Handling discrepancies and customer complaints/Queries received through Calls.
• Handling complete voices process for customer service activity.
• Responsible for business understanding and process management. Managing quality and process authentication.

KEY RESPONSIBILITIES

• Strong analytical and problem solving skills.
• Ability to work in a turbulent and unpredictable environment.
• Accelerated learning skills and intimate knowledge of the Products/service offered

SKILLS/COMPETENCIES REQUIRED

• Graduate or Post Graduate in any other field
• Good communication - Hindi Speaking (mandatory)and pleasing personality.
• High level of Self Drive/Enthusiasm.

Muthu Kumar HR Contact

SR Nagar, Hyderabad

Hiring for customer service and otc collections

Fresher/EXP

Only Grad

Location - Hyderabad (Uppal, Hafeezpet)

Package- 4-5LPA

Call Juhi

Join PrivePlex as our Customer Experience & Events Manager,
where you'll oversee premium private celebrations from start to finish, ensuring flawless event execution, exceptional guest service, and seamless food & décor coordination.

Responsibilities

Event Planning & Coordination

• Manage the complete event lifecycle — from booking confirmation to post-event feedback.
• Understand client needs for décor, lighting, theme, and special add-ons.
• Coordinate with décor teams, photographers, and external vendors.
• Ensure all event setups reflect PrivePlex's premium standards.

Guest Experience Management

• Welcome guests, guide them through the venue, and be their single point of contact.
• Handle any guest concerns promptly to ensure a seamless experience.
• Maintain a warm, professional, and solution-oriented approach at all times.

Food & Beverage Oversight

• Manage and confirm all food and drink orders in advance.
• Ensure timely delivery and premium presentation of food during events.
• Liaise with catering partners for special menus or requests.

Operations & Team Coordination

• Supervise staff, cleaners, and technical team during events.
• Check lighting, projection, sound, and seating before every booking.
• Ensure event areas are clean, safe, and ready for guests.

Sales & Upselling

• Offer add-on services such as themed décor, cakes, LED numbers, fog entry, etc.
• Build and maintain relationships with regular and corporate clients.

Reporting & Administration

• Keep detailed event schedules, booking records, and payment status updated.
• Prepare daily/weekly reports on customer feedback and event performance.

Qualifications

Education & Experience

• Bachelor's degree in Hospitality, Event Management, Business Administration, or related field (preferred).
• 2–4 years of experience in event management, hospitality, or customer service.
• Experience in premium hospitality, luxury events, or F&B coordination is a strong plus.

Skills

• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Ability to multitask and handle high-pressure situations with calm professionalism.
• Knowledge of basic food service standards and event décor trends.
• Proficiency in MS Office, Google Workspace; knowledge of event management software is a plus.

Personality & Work Style

• Warm, approachable, and client-focused.
• Creative problem solver with a "nothing is impossible" attitude.
• Eye for detail and commitment to premium service quality.
• Willing to work flexible hours, weekends, and holidays based on event schedules.

Hiring Customer service professionals for the leading MNC

Location: Hyderabad

Experience: 3-9 years

Shifts: rotational(night shift)

excellent communication skills

should have experience into international voice

interested folks can call

Hiring for Customer service- Voice Process

Any Grad can apply with excellent communication skills in English and Hindi

5 Days working

Rotational shift

Rotational off

Salary- Up to 3 LPA ctc

contact:- Vanshita

Customer service role involves assisting customers by resolving their queries, providing support, and ensuring a positive experience.

For more details : HR MEHRAJ UNNISA .

Hiring For Customer Service

Experience 1+years in customer Service Voice Process

Candidate must have International Voice Experience

Excellent Communications Skills required

Location- Hyderabad

Qualification-Graduation required

Package Upto - 6 LPA

For more Information Contact priyanka

Contact Priyanka

mail Id-