51 Hospitality jobs in Calicut

We are Bright:Bright is a consumer fintech that helps Americans get out of debt, with the power of data science and machine learning. It is a mobile app that combines all the tools and tech needed to manage and get rid of debt.Bright’s tools include credit score building, automated debt paydown plans, financial planning, budget planning tools, and refinance loans. It works with credit cards, student loans and car loans.Bright has had 6x growth in the last year, with 300,000 users, and more than 100,000 ratings and reviews.Bright is backed by three major venture capital funds (Sequoia, Falcon Edge and Hummingbird) and with top angel investors from the US, UK and India, Bright has raised +$40 million in funding to date.Bright has recently raised $50 M in debt funding from Encina Lender Finance, for its credit business growth. Encina Lender Finance provides lending solutions to consumer and commercial speciality finance companies across the U. S. and Canada.Today we are among the top 8 US Fin Tech companies. We will become a top-100 US financial institution, with the unique strength of data science and predictive modelling to enhance financial products for a user’s life outcomes.We will be the first at-scale Consumer Tech company, built in India for Global markets.About Our Founders:Bright was founded in 2019 by a founding team from Mc Kinsey’s Banking Practice (Petko Plachkov and Avi Patchava) and In Mobi Data Scientist (Avi Patchava, Varun Modi, Avinash Ramakath, Jayashree Merwade).Job Description:What You'll do?Maintaining a positive, empathetic and professional attitude toward customers always.Responding promptly to customer inquiries. In the lead role, this person will also be responsible to define Service level and track the same.Communicating with customers through various channels. Where possible create templates to be more effective.Acknowledging and resolving customer complaints.Complete understanding of products inside and out with ability to train the juniorsKeeping records of customer interactions, comments and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.What You'll Bring?0 - 1.5 years of customer service experience in handling US clientsWilling to work in Night Shift.Hunger to succeed and to thrive in an exciting and fast-paced early stage startup environment.What You’ll Get?A journey to create an AI-powered bank.An opportunity to work with A+ team in a fast-growing global startup.As a founding member of this team, you take pride in helping shape the future of the company and the compliance team.Building new processes and structures from the ground up

We are Bright:Bright is a consumer fintech that helps Americans get out of debt, with the power of data science and machine learning. It is a mobile app that combines all the tools and tech needed to manage and get rid of debt.Bright’s tools include credit score building, automated debt paydown plans, financial planning, budget planning tools, and refinance loans. It works with credit cards, student loans and car loans.Bright has had 6x growth in the last year, with 300,000 users, and more than 100,000 ratings and reviews.Bright is backed by three major venture capital funds (Sequoia, Falcon Edge and Hummingbird) and with top angel investors from the US, UK and India, Bright has raised +$40 million in funding to date.Bright has recently raised $50 M in debt funding from Encina Lender Finance, for its credit business growth. Encina Lender Finance provides lending solutions to consumer and commercial speciality finance companies across the U. S. and Canada.Today we are among the top 8 US Fin Tech companies. We will become a top-100 US financial institution, with the unique strength of data science and predictive modelling to enhance financial products for a user’s life outcomes.We will be the first at-scale Consumer Tech company, built in India for Global markets.About Our Founders:Bright was founded in 2019 by a founding team from Mc Kinsey’s Banking Practice (Petko Plachkov and Avi Patchava) and In Mobi Data Scientist (Avi Patchava, Varun Modi, Avinash Ramakath, Jayashree Merwade).Job Description:What You'll do?Maintaining a positive, empathetic and professional attitude toward customers always.Responding promptly to customer inquiries. In the lead role, this person will also be responsible to define Service level and track the same.Communicating with customers through various channels. Where possible create templates to be more effective.Acknowledging and resolving customer complaints.Complete understanding of products inside and out with ability to train the juniorsKeeping records of customer interactions, comments and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.What You'll Bring?0 - 1.5 years of customer service experience in handling US clientsWilling to work in Night Shift.Hunger to succeed and to thrive in an exciting and fast-paced early stage startup environment.What You’ll Get?A journey to create an AI-powered bank.An opportunity to work with A+ team in a fast-growing global startup.As a founding member of this team, you take pride in helping shape the future of the company and the compliance team.Building new processes and structures from the ground up

Job Title: Customer Service & Online Listings Associate

Location: Remote (Work From Home)

Working Hours: 2:00 PM – 10:00 PM IST

Working Days: 6 days a week working

Holidays: US Public Holidays (Yearly 10)

Start Date: Immediate

Salary: As per industry standards

Experience: Minimum 1 year in a similar role

Role Overview:

We are looking for a proactive and detail-oriented Customer Service & Online Listings

Associate to support our US-based e-commerce operations. This is a full-time, remote role

focused on creating and managing online postings, handling customer communication, and

conducting research to support pricing and product accuracy. You’ll work closely with our

local sales team and play a key role in driving product visibility and customer satisfaction.

Key Responsibilities:

Advertising Postings

Create and manage product postings on platforms such as OfferUp, Facebook

Marketplace, Craigslist, and other relevant channels.

Regularly track sold items and remove or update postings accordingly.

Maintain communication with the local sales team to ensure accurate and up-to-date

postings.

Enhance existing postings by adding more complete information and optimizing for

customer engagement.

Customer Responses

Respond to inquiries via OfferUp, Facebook, Craigslist, internal emails, phone calls,

and voicemails.

Aim to respond within 24 hours to ensure timely and effective customer support.

Clarify questions and provide product-related details to facilitate smooth transactions.

Pricing & Item Research

Conduct detailed research on received inventory items to determine brand,

specifications, descriptions, and pricing benchmarks.

Recommend competitive pricing based on analysis.

Assist in preparing data for a seamless transition from item intake to Shopify uploads

and final advertising postings.

Requirements:

Minimum 1 year of experience in online postings, customer service, or e-commerce

operations.

Strong English communication skills—both written and verbal.

Highly organized, self-motivated, and capable of working independently during

designated hours.

Experience with online marketplaces and customer support platforms is an advantage.

If you have a background in customer interaction, enjoy working with product data, and are

looking for a work-from-home role in the e-commerce domain, we’d love to hear from you!