58 Hospitality jobs in Calicut

Customer Service Representative

We are seeking a proactive Customer Service Representative to deliver exceptional client support, handle inquiries, and contribute to overall customer satisfaction. The ideal candidate will have excellent communication skills, a sales-driven mindset, and prior experience in the travel and tourism industry. Knowledge of international travel packages, ticketing, and visa-related services will be an added advantage.

Key Responsibilities:

Collaborate with the sales and operations team to support lead generation for tours and travel packages.

Call and identify potential clients interested in holiday packages, ticketing, hotel bookings, and related travel services.

Generate and qualify new business leads through various channels (phone, email, networking, etc.).

Understand client travel needs and present customized travel solutions.

Promote the company's services, including international/domestic tour packages, flight bookings, hotel reservations, visa assistance, and travel insurance.

Meet periodic targets for qualified leads, conversions, and revenue.

Provide prompt and professional responses to client inquiries to ensure a high level of satisfaction and repeat business.

Build and maintain strong client relationships to encourage referrals.

Stay updated with travel trends, seasonal promotions, and competitive offerings.

Work closely with management to align sales and service strategies with business objectives.

Requirements:

Experience in customer service, telesales, or travel consultancy (preferred in the tours & travel industry).

Fluency in English (spoken and written) is mandatory.

Strong communication, persuasion, and interpersonal skills.

Goal-oriented, self-motivated, and able to work independently.

Familiarity with travel booking systems, call etiquette, and customer handling standards.

Ability to handle objections professionally and convert leads into confirmed bookings.

What We Offer:

Competitive salary with attractive performance-based incentives.

Growth opportunities in the fast-growing travel and tourism industry.

A supportive, multicultural, and dynamic work environment.

Training and guidance to strengthen your travel sales and service skills.

Job Types: Full-time, Permanent, Fresher

Pay: ₹13, ₹20,000.00 per month

Experience:

• Customer service: 1 year (Preferred)

Language:

• English (Required)

We, as a CFO consultancy, are assisting one of our esteemed clients in Valiangadi, Calicut to hire a Cashier for their grocery business.

Position: Cashier

Salary: ₹15,000 – ₹8,000

Working Hours: 9:00 AM – 8:30 PM

Candidate Profile:

• Prior experience in retail or cashiering preferred
• Proficient in handling billing and cash transactions
• Honest, punctual, and customer-oriented

Job Type: Full-time

Pay: ₹1 ,000.00 per month

Work Location: In person

About Company:

Moonpreneur Inc. is a Silicon Valley ed-tech company on a mission to upskill students between 7-17 years and with tech and entrepreneurial skills. With a focus on STEAM and future-oriented streams, Moonpreneur aims at empowering young innovators with knowledge and means to excel in their chosen area of interest. Our program helps children explore future academic choices and careers and build impressive resumes by nurturing their interests and skills through our patent-pending, multiple-stage program. Our guided, project-based learning and product development experience paves the way for all their future endeavours. We are driven by the idea that the best work is born from diligence, creativity, and fun. We are a family of professionals working collectively to create phenomenal learning solutions that resonate with the creativity and intellectualism in kids. Know more -

Job Description:

A Customer Service Education Specialist is responsible for educating potential US customers about our product and service. He is also responsible for handling questions, comments and complaints regarding a particular business. Their ultimate goal is to provide positive customer experiences by enhancing relationships between them. He may also be required to give trial classes to potential students.

Key Responsibilities:

● Ability to call US Customers to explain about our program.

● Follow up with customers to ensure about the classes.

● Be able to get trained and take trial classes.

● Manage client relationships, take feedback and resolve any issues or conflicts.

● Establish and expand relationships with Clients based in the US , UK .

Desired Candidate Requirements:

● Prior experience with customer service and call centres in relevant job roles.

● Must have a pleasant personality to engage in meaningful conversation.

● Should have good communication skills and should be a good listener.

● Candidates should be fluent in English

● Knowledge of US localization is desirable.

● Understanding of US Accent is plus

Job Type :-

● Full-time

● Night Shift (11 PM- 11 AM)

● Remote

About Company:

Moonpreneur Inc. is a Silicon Valley ed-tech company on a mission to upskill students between 7-17 years and with tech and entrepreneurial skills. With a focus on STEAM and future-oriented streams, Moonpreneur aims at empowering young innovators with knowledge and means to excel in their chosen area of interest. Our program helps children explore future academic choices and careers and build impressive resumes by nurturing their interests and skills through our patent-pending, multiple-stage program. Our guided, project-based learning and product development experience paves the way for all their future endeavours. We are driven by the idea that the best work is born from diligence, creativity, and fun. We are a family of professionals working collectively to create phenomenal learning solutions that resonate with the creativity and intellectualism in kids. Know more -

Job Description:

A Customer Service Education Specialist is responsible for educating potential US customers about our product and service. He is also responsible for handling questions, comments and complaints regarding a particular business. Their ultimate goal is to provide positive customer experiences by enhancing relationships between them. He may also be required to give trial classes to potential students.

Key Responsibilities:

● Ability to call US Customers to explain about our program.

● Follow up with customers to ensure about the classes.

● Be able to get trained and take trial classes.

● Manage client relationships, take feedback and resolve any issues or conflicts.

● Establish and expand relationships with Clients based in the US , UK .

Desired Candidate Requirements:

● Prior experience with customer service and call centres in relevant job roles.

● Must have a pleasant personality to engage in meaningful conversation.

● Should have good communication skills and should be a good listener.

● Candidates should be fluent in English

● Knowledge of US localization is desirable.

● Understanding of US Accent is plus

Job Type :-

● Full-time

● Night Shift (11 PM- 11 AM)

● Remote

We are seeking a skilled professional to bridge the gap between our clients and technical teams.

The ideal candidate will have 2-5 years of experience in customer-facing roles, project coordination or account management.

They should possess strong communication skills and a solid understanding of technology platforms.

The role involves collaborating with clients, sharing progress updates and managing issues, as well as coordinating with technical teams for seamless delivery.

The successful candidate will be comfortable working flexible hours and will be able to track progress, resolve problems and maintain open communication.

Responsibilities include:

• Client liaison
• Project coordination
• Ticket management
• Technical collaboration

This is an excellent opportunity to build a career in a dynamic environment.