21 Hospitality jobs in Chetlat
Executive Chef - Luxury Hospitality
682001 Kochi, Kerala
₹1600000 Annually
WhatJobs
Posted 4 days ago
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Job Description
Our client, a renowned luxury hospitality group, is seeking an exceptionally talented and creative Executive Chef to lead their culinary operations. This is a fully remote role, allowing you to contribute your expertise from any location while shaping the gastronomic experiences of their esteemed clientele. You will be responsible for overseeing all aspects of the kitchen, including menu development, food preparation, staff management, inventory control, and maintaining the highest standards of quality, hygiene, and presentation. Your role will involve conceptualizing innovative dishes, creating seasonal menus that highlight local flavors and international influences, and ensuring consistent culinary excellence across all outlets. A deep understanding of culinary techniques, food safety regulations (HACCP), cost control, and vendor management is essential. The ideal candidate will possess exceptional leadership skills, a passion for mentoring culinary teams, and a proven ability to thrive under pressure in a fast-paced environment. Strong creativity, artistic presentation skills, and a keen palate are paramount. You will be responsible for maintaining food costs within budget while maximizing revenue and guest satisfaction. A minimum of 8-10 years of progressive culinary experience, with at least 3-5 years in a similar Executive Chef or Head Chef role within a high-end hotel or fine-dining establishment, is required. Culinary degree or equivalent professional training is preferred. Excellent communication and organizational abilities are crucial for managing a diverse culinary team effectively. Our client is committed to delivering unparalleled dining experiences and seeks a visionary culinary leader to uphold their prestigious reputation. This role is connected to Kochi, Kerala, IN , but is fully remote.
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Remote Hospitality Brand Ambassador
682001 Kochi, Kerala
₹450000 Annually
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Posted 5 days ago
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Job Description
Our client, a rapidly expanding hospitality group, is seeking an enthusiastic and charismatic Remote Hospitality Brand Ambassador to champion their unique offerings and connect with potential guests and partners. This role is vital in enhancing brand visibility, fostering positive relationships, and driving bookings and engagement across digital platforms. You will be the face and voice of the brand online, sharing compelling content, responding to inquiries, and building a strong community around our properties. This is a fully remote position, demanding exceptional communication skills, a passion for travel and hospitality, and a proactive approach to online engagement.
Responsibilities:
The ideal candidate will have a strong background in hospitality, marketing, or communications, with at least 3 years of experience in customer-facing roles or brand promotion. Exceptional interpersonal and communication skills, both written and verbal, are essential. A genuine passion for travel, hospitality, and creating memorable experiences is a must. Familiarity with social media platforms and online community management is required. As this is a fully remote position, you must be highly self-motivated, possess excellent time management skills, and be comfortable working independently. You will be a key advocate for our brand, connecting with guests worldwide from your home office.
Qualifications:
This is a fantastic opportunity to be part of a dynamic hospitality brand and shape its online narrative. We offer a competitive salary, flexible working arrangements, and the chance to grow within a vibrant industry.
Responsibilities:
- Represent the brand positively and professionally across various social media platforms, online forums, and other digital channels.
- Engage with followers, respond to comments and messages, and foster a sense of community.
- Create and share engaging content, including stories, posts, and videos, highlighting brand experiences and offerings.
- Inform potential guests about property amenities, services, special offers, and unique selling propositions.
- Proactively seek out and engage with potential customers and influencers in the travel and hospitality space.
- Monitor online conversations about the brand and address any issues or feedback promptly and courteously.
- Collaborate with the marketing team to develop content strategies and promotional campaigns.
- Provide insights and feedback from online communities to help improve guest experiences and marketing efforts.
- Assist in organizing and promoting online events, webinars, or virtual tours.
- Stay up-to-date with industry trends and competitor activities.
- Drive traffic to booking websites and facilitate inquiries for reservations.
- Maintain a personal brand image that aligns with the company's values and vision.
- Network with other professionals in the travel and tourism industry to build brand awareness.
The ideal candidate will have a strong background in hospitality, marketing, or communications, with at least 3 years of experience in customer-facing roles or brand promotion. Exceptional interpersonal and communication skills, both written and verbal, are essential. A genuine passion for travel, hospitality, and creating memorable experiences is a must. Familiarity with social media platforms and online community management is required. As this is a fully remote position, you must be highly self-motivated, possess excellent time management skills, and be comfortable working independently. You will be a key advocate for our brand, connecting with guests worldwide from your home office.
Qualifications:
- Bachelor's degree in Hospitality Management, Marketing, Communications, or a related field is preferred.
- Minimum of 3 years of experience in customer service, marketing, or brand representation.
- Exceptional written and verbal communication and interpersonal skills.
- Proficiency in using social media platforms (Instagram, Facebook, Twitter, etc.) for brand promotion.
- Genuine passion for travel, hospitality, and customer satisfaction.
- Strong understanding of online community management and engagement strategies.
- Ability to create engaging and visually appealing content.
- Self-disciplined, proactive, and able to work independently with minimal supervision.
- Excellent organizational skills and attention to detail.
- A professional and charismatic online presence.
This is a fantastic opportunity to be part of a dynamic hospitality brand and shape its online narrative. We offer a competitive salary, flexible working arrangements, and the chance to grow within a vibrant industry.
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1
Senior Hospitality Operations Director
682001 Kochi, Kerala
₹1200000 Annually
WhatJobs
Posted 5 days ago
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Job Description
Our client is seeking an exceptional Senior Hospitality Operations Director to lead and elevate their operational standards in a fully remote capacity. This role is ideal for a visionary leader with extensive experience in hotel and resort management, F&B operations, and guest services. You will be responsible for setting strategic direction, ensuring consistent service excellence, and driving profitability across multiple properties or brands. The ideal candidate possesses a deep understanding of the hospitality industry, innovative operational strategies, and a passion for delivering unforgettable guest experiences. As a remote leader, you will leverage technology to manage, train, and inspire distributed teams.
Responsibilities:
Responsibilities:
- Develop and implement comprehensive operational strategies to enhance guest satisfaction, operational efficiency, and financial performance.
- Oversee all aspects of hotel/resort operations, including F&B, housekeeping, front office, and events.
- Set high standards for service quality and ensure consistent delivery across all guest touchpoints.
- Manage budgets, control costs, and drive revenue generation initiatives.
- Lead and mentor hotel general managers and department heads, fostering a culture of excellence and continuous improvement.
- Develop and implement training programs to enhance staff skills and guest service capabilities.
- Ensure compliance with health, safety, and sanitation regulations.
- Analyze market trends and competitor activities to identify opportunities for growth and innovation.
- Collaborate with marketing and sales teams to align operational capabilities with business objectives.
- Implement and leverage technology solutions to improve operational workflows and guest experience.
- Conduct regular operational audits and provide actionable recommendations.
- Represent the company at industry events and build strong relationships with stakeholders.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field; Master's degree preferred.
- Minimum of 10 years of progressive experience in senior leadership roles within the hospitality industry (hotel management, resort operations).
- Proven track record of successfully managing large-scale hospitality operations and driving profitability.
- Deep understanding of F&B operations, revenue management, and guest services.
- Exceptional leadership, communication, and interpersonal skills.
- Experience in developing and implementing operational policies and procedures.
- Proficiency in hospitality management software and systems.
- Strong financial acumen and budget management skills.
- Ability to think strategically and drive innovation in a dynamic environment.
- Experience in managing remote teams and leveraging virtual collaboration tools.
This advertiser has chosen not to accept applicants from your region.
2
Remote Hospitality Experience Designer
682001 Kochi, Kerala
₹60000 Annually
WhatJobs
Posted 5 days ago
Job Viewed
Job Description
Our client is an innovative hospitality group that reimagines guest experiences through creative design and personalized service. We are seeking a talented and imaginative Remote Hospitality Experience Designer to join our forward-thinking, fully remote team. This role is instrumental in conceptualizing and crafting unique, memorable, and seamless guest journeys across all touchpoints of our hospitality offerings. The ideal candidate will possess a strong understanding of user experience (UX) principles, a keen eye for detail, and a passion for creating exceptional service encounters within the hospitality context. You will be responsible for mapping out guest journeys, identifying opportunities for enhancement, developing innovative service concepts, and collaborating with various stakeholders, including operations, marketing, and technology teams, to bring these experiences to life. This position requires creativity, strong analytical skills, excellent communication, and the ability to thrive in a collaborative, remote environment.
Responsibilities:
Responsibilities:
- Design and map out comprehensive guest journey flows for various hospitality touchpoints.
- Identify opportunities to enhance guest satisfaction and loyalty through innovative service design.
- Develop creative concepts for new guest experiences, services, and amenities.
- Collaborate with cross-functional teams (operations, marketing, digital, design) to ensure seamless implementation of designed experiences.
- Translate guest needs and business objectives into tangible service solutions.
- Create user personas, service blueprints, and journey maps to visualize and communicate experience designs.
- Conduct research on industry trends, best practices, and competitor offerings in guest experience.
- Gather and analyze guest feedback to inform design iterations and improvements.
- Develop prototypes and test new service concepts with internal teams and pilot guest groups.
- Ensure consistency in brand experience across all channels and touchpoints.
- Bachelor's degree in Hospitality Management, Design, UX/UI Design, Business, or a related field.
- Minimum of 3 years of experience in experience design, service design, UX/UI, or a related role, preferably within the hospitality or service industry.
- Strong understanding of user-centered design principles and methodologies.
- Excellent creative thinking and problem-solving skills.
- Proficiency in creating journey maps, service blueprints, and user personas.
- Familiarity with hospitality operations and guest service standards.
- Strong communication, collaboration, and presentation skills.
- Ability to work independently, manage time effectively, and meet deadlines in a remote setting.
- Proficiency in design tools (e.g., Figma, Adobe Creative Suite) and collaboration platforms is a plus.
- A passion for creating exceptional, memorable, and human-centered experiences.
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3
Senior Hospitality Operations Manager
682001 Kochi, Kerala
₹85000 Annually
WhatJobs
Posted 7 days ago
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Job Description
Our client, a prestigious international hospitality group, is seeking a seasoned Senior Hospitality Operations Manager to join their entirely remote operational management team. This role is crucial for overseeing the seamless functioning of their diverse portfolio of establishments worldwide, offering unparalleled flexibility to manage from anywhere. You will be responsible for optimizing operational efficiency, enhancing guest experiences, and driving revenue growth across various hospitality ventures. Responsibilities:
- Oversee day-to-day operations for multiple hospitality properties, ensuring consistent service standards and adherence to brand protocols.
- Develop and implement operational strategies to enhance efficiency, guest satisfaction, and profitability.
- Manage budgets, control costs, and monitor financial performance of assigned properties, identifying areas for improvement.
- Lead and mentor remote operational teams, providing guidance, support, and performance feedback.
- Ensure compliance with health, safety, hygiene, and all relevant regulatory standards across all operations.
- Develop and execute strategies for staff training and development, fostering a high-performance culture.
- Implement quality assurance programs and monitor customer feedback to drive continuous improvement in service delivery.
- Oversee procurement processes, inventory management, and vendor relationships to ensure cost-effectiveness and quality.
- Collaborate with marketing and sales teams to develop and implement strategies for increasing occupancy and revenue.
- Stay abreast of industry trends, best practices, and emerging technologies in hospitality management.
- Conduct regular remote operational reviews and site visits (as required) to assess performance and provide strategic direction.
- Manage crisis situations and implement effective resolution strategies.
- Contribute to the development and expansion of the company's hospitality portfolio.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in hospitality operations management, with a proven track record of success in multi-property environments.
- Strong understanding of hotel operations, including F&B, rooms division, and event management.
- Excellent financial acumen, including budgeting, forecasting, and P&L management.
- Demonstrated leadership and team management skills, with the ability to motivate and guide remote teams effectively.
- Exceptional customer service and problem-solving skills.
- Proficiency in property management systems (PMS) and other relevant hospitality software.
- Strong communication, negotiation, and interpersonal skills.
- Ability to work independently and manage multiple priorities in a remote, fast-paced environment.
- Knowledge of international hospitality standards and best practices.
- Flexibility to travel occasionally if required.
This advertiser has chosen not to accept applicants from your region.
4
Operations Manager - Hospitality Sector
682015 Kochi, Kerala
₹900000 Annually
WhatJobs
Posted 11 days ago
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Job Description
Our client is seeking a seasoned and results-oriented Operations Manager to oversee the daily operations of a premier hospitality establishment in Kochi, Kerala, IN . The ideal candidate will possess a strong understanding of operational efficiency, guest services, and team leadership within the hospitality industry. This role demands exceptional organizational skills, a proactive approach to problem-solving, and a commitment to upholding the highest standards of service excellence. You will be responsible for managing staff, optimizing resource allocation, ensuring compliance with health and safety regulations, and driving profitability through effective operational strategies.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Direct and manage all day-to-day operational aspects of the hospitality venue, including front office, F&B, housekeeping, and maintenance.
- Develop and implement operational policies and procedures to enhance efficiency and guest satisfaction.
- Recruit, train, supervise, and evaluate operational staff, fostering a positive and productive work environment.
- Manage budgets, control costs, and identify opportunities for revenue enhancement and profit maximization.
- Ensure adherence to all health, safety, and sanitation regulations and standards.
- Monitor inventory levels and manage supplier relationships to ensure optimal stock availability and cost-effectiveness.
- Handle guest complaints and service issues effectively, ensuring swift and satisfactory resolutions.
- Collaborate with marketing and sales teams to support promotional activities and achieve business objectives.
- Prepare regular operational reports for senior management, highlighting key performance indicators and areas for improvement.
- Implement and oversee the adoption of new technologies and systems to streamline operations.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hospitality operations management.
- Demonstrated ability to lead and motivate diverse teams.
- Strong financial acumen, with experience in budgeting and P&L management.
- In-depth knowledge of hospitality best practices and industry trends.
- Excellent customer service and conflict resolution skills.
- Proficiency in property management systems (PMS) and other relevant software.
- Exceptional communication and interpersonal abilities.
- Ability to work flexible hours, including evenings, weekends, and holidays.
This advertiser has chosen not to accept applicants from your region.
5
Senior Hospitality Operations Manager
682001 Kochi, Kerala
₹1500000 Annually
WhatJobs
Posted 21 days ago
Job Viewed
Job Description
Our client, a prestigious hospitality group, is seeking an experienced and dynamic Senior Hospitality Operations Manager to oversee their flagship property in Kochi, Kerala, IN . This key leadership position is responsible for ensuring the smooth and efficient day-to-day operations across all departments, including Rooms Division, Food & Beverage, and Guest Services, to deliver exceptional guest experiences and achieve strategic business objectives. The ideal candidate will have a comprehensive understanding of hospitality management, service standards, and operational best practices. Proven experience in managing large teams, optimizing operational costs, and driving revenue growth within the hotel industry is essential. You will be instrumental in setting high standards for service quality, staff training, and guest satisfaction, while also managing budgets, controlling expenses, and ensuring compliance with health, safety, and regulatory requirements. Key responsibilities include developing and implementing operational strategies, monitoring key performance indicators (KPIs), fostering a positive work environment for staff, and resolving guest concerns promptly and effectively. You will work closely with department heads to ensure seamless coordination and delivery of services. This role requires strong leadership, exceptional communication and interpersonal skills, and a passion for hospitality. A strategic mindset, coupled with hands-on operational expertise, is crucial for success in this demanding but rewarding position. You will play a pivotal role in maintaining the reputation and profitability of the establishment.
Responsibilities:
Qualifications:
Responsibilities:
- Oversee and manage all daily hotel operations.
- Ensure the highest standards of guest service and satisfaction.
- Lead, train, and motivate department teams.
- Develop and implement operational policies and procedures.
- Manage departmental budgets and control operational costs.
- Monitor key performance indicators (KPIs) and implement improvement strategies.
- Ensure compliance with health, safety, and hygiene regulations.
- Resolve guest complaints and ensure timely resolution.
- Collaborate with department heads to ensure seamless service delivery.
- Manage inventory and procurement for operational supplies.
- Drive revenue generation and optimize profitability.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- 8+ years of progressive experience in hotel operations management, with at least 3 years in a senior leadership role.
- Proven track record of success in managing hotel operations and teams.
- Strong understanding of Rooms Division, Food & Beverage, and Guest Services operations.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in hotel management software (PMS) and operational reporting tools.
- Strong financial acumen and budgeting skills.
- Ability to work under pressure and handle multiple priorities.
- Passion for delivering exceptional guest experiences.
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6
Senior Hospitality Operations Manager
682001 Kochi, Kerala
₹70000 Monthly
WhatJobs
Posted 22 days ago
Job Viewed
Job Description
Our client, a renowned hospitality group, is seeking an experienced and dynamic Senior Hospitality Operations Manager to oversee their premier establishment in Kochi, Kerala, IN . This is a key on-site leadership position responsible for ensuring the seamless and exceptional delivery of services across all hotel departments, including front desk, food and beverage, housekeeping, and guest services. The ideal candidate will possess a comprehensive understanding of hotel operations, strong financial acumen, and a passion for delivering outstanding guest experiences. You will lead and motivate a diverse team, manage budgets, implement operational strategies, and uphold the brand's reputation for excellence. Exceptional interpersonal skills, problem-solving abilities, and a commitment to guest satisfaction are crucial for success.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Oversee daily operations of all hotel departments, ensuring high standards of service and efficiency.
- Develop and manage departmental budgets, controlling costs and maximizing revenue opportunities.
- Implement and monitor operational policies and procedures to ensure consistency and quality.
- Lead, train, and mentor department heads and staff, fostering a positive and productive work environment.
- Ensure exceptional guest satisfaction through proactive problem-solving and service recovery.
- Manage inventory, procurement, and vendor relationships for operational supplies.
- Conduct regular performance reviews and provide constructive feedback to staff.
- Collaborate with the sales and marketing teams to drive business and enhance the hotel's reputation.
- Ensure compliance with all health, safety, and hygiene regulations.
- Stay informed about industry trends and best practices to continuously improve operations.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5-7 years of experience in hotel operations management, with a proven track record of success.
- In-depth knowledge of hotel operations, including front office, F&B, housekeeping, and revenue management.
- Strong leadership, team management, and communication skills.
- Excellent financial management and budgeting skills.
- Proficiency in hotel management software (PMS) and relevant applications.
- Exceptional problem-solving and decision-making abilities.
- A passion for guest service and creating memorable experiences.
- Ability to work under pressure and manage multiple priorities effectively.
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7
Director of Hospitality Operations
682001 Kochi, Kerala
₹1800000 Annually
WhatJobs
Posted 22 days ago
Job Viewed
Job Description
Our client, a prestigious and rapidly expanding hospitality group, is seeking an accomplished and visionary Director of Hospitality Operations to oversee and elevate their diverse portfolio of properties. This senior leadership role, based in the vibrant city of Kochi, Kerala, IN , requires a strategic thinker with a proven track record in managing multiple hospitality ventures. You will be responsible for driving operational excellence, enhancing guest experiences, maximizing profitability, and ensuring the consistent delivery of high-quality services across all establishments.
Responsibilities:
Qualifications:
Responsibilities:
- Develop and implement strategic operational plans to achieve business objectives and enhance market position.
- Oversee the day-to-day operations of multiple hotels, resorts, or F&B outlets, ensuring seamless execution and high standards.
- Lead, mentor, and inspire a team of hospitality professionals, including General Managers and department heads.
- Develop and manage operational budgets, focusing on revenue generation, cost control, and profitability.
- Implement and maintain exceptional guest service standards, ensuring high levels of guest satisfaction and loyalty.
- Drive initiatives to improve operational efficiency, service quality, and product offerings.
- Ensure compliance with all health, safety, and regulatory requirements.
- Develop and nurture strong relationships with key stakeholders, including property owners, investors, and vendors.
- Oversee the implementation of new technologies and operational systems.
- Conduct regular performance reviews and provide feedback to management teams.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. An MBA or advanced degree is a significant advantage.
- Minimum of 10-15 years of progressive experience in the hospitality industry, with at least 5 years in a senior operational leadership role (e.g., Director of Operations, Area General Manager).
- Proven experience managing multiple hospitality properties or large-scale operations.
- Deep understanding of hotel operations, F&B management, revenue management, and marketing strategies.
- Exceptional leadership, communication, and interpersonal skills.
- Strong financial acumen and P&L management experience.
- Demonstrated ability to drive operational excellence and deliver superior guest experiences.
- Proficiency in hospitality management software and systems.
- Ability to travel as required.
- Strategic thinking and problem-solving capabilities.
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8
Senior Hospitality Operations Manager (Remote)
682001 Kochi, Kerala
₹80000 Annually
WhatJobs
Posted 18 days ago
Job Viewed
Job Description
Our client is seeking a highly experienced and motivated Senior Hospitality Operations Manager to lead and optimize operations for our diverse portfolio of hospitality ventures. This is a fully remote, Kochi, Kerala, IN based role, offering flexibility and the opportunity to shape the future of our service delivery from anywhere. The ideal candidate will possess a deep understanding of the hospitality industry, exceptional leadership skills, and a proven track record in driving efficiency, guest satisfaction, and profitability. You will be responsible for overseeing daily operations, managing teams virtually, developing and implementing strategic initiatives, and ensuring adherence to quality standards. This role requires a proactive approach to problem-solving, strong analytical abilities, and the capacity to manage multiple projects simultaneously in a dynamic, fast-paced environment. You will collaborate closely with various departments, including marketing, finance, and guest relations, to ensure seamless integration and execution of business objectives. A key aspect of this position involves developing and refining operational workflows, implementing best practices, and leveraging technology to enhance service delivery. You will also be instrumental in training and mentoring remote staff, fostering a culture of excellence and continuous improvement. The successful candidate will have excellent communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels. Experience with remote team management tools and platforms is essential. We are looking for an individual who is passionate about hospitality, driven by results, and committed to delivering outstanding guest experiences. This role presents a unique opportunity to make a significant impact on our organization's growth and success within the vibrant hospitality sector.
Responsibilities:
Responsibilities:
- Oversee and manage all aspects of hospitality operations remotely, ensuring high standards of service delivery.
- Develop and implement strategic operational plans to achieve business objectives and enhance profitability.
- Lead, mentor, and manage a geographically dispersed team, fostering a collaborative and high-performance culture.
- Monitor operational performance, analyze key metrics, and identify areas for improvement.
- Implement and refine standard operating procedures to ensure consistency and efficiency.
- Manage budgets, control costs, and optimize resource allocation.
- Ensure compliance with all relevant health, safety, and regulatory standards.
- Drive initiatives to enhance guest satisfaction and loyalty.
- Collaborate with cross-functional teams to support business development and marketing efforts.
- Utilize technology and digital tools to streamline operations and improve communication.
- Conduct virtual training sessions and performance reviews for remote staff.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. Master's degree preferred.
- Minimum of 7-10 years of progressive experience in hospitality operations management.
- Proven experience in managing remote teams and operations.
- Exceptional leadership, communication, and interpersonal skills.
- Strong analytical, problem-solving, and decision-making abilities.
- Proficiency in hospitality management software and remote collaboration tools.
- Solid understanding of financial management and budgeting.
- Ability to work independently and manage time effectively in a remote setting.
- A passion for delivering exceptional service and a customer-centric mindset.
This advertiser has chosen not to accept applicants from your region.
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