2 Hospitality jobs in Jammu
Customer Service Representative
Posted today
Job Viewed
Job Description
- Candidate should be responsible for driving sales by developing communications with the validated customers who have applied on Wishfin.com.
- Candidate should be comfortable with sales profile with Finance/Marketing background.
- Should provide the product knowledge to customers and resolving their queries over calls and emails.
- Should become link in between networked financial institutions and customers and help customers in getting their queries resolved on time by them.
- Able to communicate with customers of diverse background, should understand their needs and help customers by resolving their issues and co ordinate with banks and nbfc's to provide customers with best of their services.
Job Types: Internship, Contractual / Temporary, Freelance, Volunteer
Contract length: 3 months
Pay: 1.50% per month
E.g, On disbursal of 1,00,00,000, you will be paid 1,50,000
Schedule:
- Day shift
Supplemental Pay:
- Commission pay
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- total work: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Language:
- English (Preferred)
- Hindi (Preferred)
Work Location: In person
Customer Service Supervisor
Posted 1 day ago
Job Viewed
Job Description
To assist in supervising and managing all aspects of Vistara operations and customer services at the airport including check-in, boarding, ramp handling, arrival and baggage services. Supervisory role also requires understanding of internal/ external stakeholder management with thorough knowledge of Emergency Response Planning.
**Key Responsibilities**:
- Proactively supervise the activities of the Customer Services team to achieve smooth daily operations at airport
- Drive ground service performance to deliver service excellence consistently across the domestic network
- Ensure compliance of all regulatory, safety and security requirements, as required by the Authorities and/or company policies
- Ensure safe work practices to minimize risk of injury to personnel or damage to aircraft
- Plan for and ensure preparedness to deal with irregular operations and crisis situations
- Represent Vistara’s interest in the airport community (e.g. AOC, SITA CUTE, etc)
- Responsible for ensuring and delivering consistent and exemplary service delivery at every customer touch point
- Monitoring OTP and take corrective measures
- Ancillary revenue targets to be achieved
- Ensure all compliances are met as per company and regulatory requirement (DGCA/IOSA, Labour Laws)
- Preventive measures to ensure there is no revenue leakage/theft or pilferage occurs at Airport level
- Contingency Handling Preparedness
**Skills & Attributes**:
- Ability to train, motivate and guide a team
- Strong supervisory skills with leadership acumen is required
- Excellent written and oral communication skills are must
- Basic Knowledge of MS (Word, Excel)
**Work Experience**:
- Preferably 3-5 years of Aviation/ Hospitality Industry experience
**Qualification**:
- Graduate from a recognized university
**Location**:
Jammu
**Note**:
All Vistara employees are required to be fully vaccinated against COVID-19
Be The First To Know
About the latest Hospitality Jobs in Jammu !