32 Hospitality jobs in Meerut

Company Description

PerPenny is a dynamic startup providing a platform for posting projects and hiring skilled workers on an hourly or daily basis. With features like skill matching, secure payments, and 24/7 support, PerPenny revolutionizes the freelance landscape. Employers save time finding talent, while freelancers gain access to a wide array of opportunities. As remote work grows, PerPenny stands at the forefront, simplifying the freelance experience for all.

Role Description

This is a full-time, for a Customer Service Specialist. The Customer Service Specialist will be responsible for providing excellent customer support, ensuring high levels of customer satisfaction, and managing customer interactions predominantly over the phone. Daily tasks will include addressing customer inquiries, resolving issues, and enhancing the overall customer experience.

Qualifications

• Customer Support, Customer Satisfaction, and Customer Service skills
• Proficiency in Phone Etiquette and delivering excellent Customer Experience
• Strong communication and interpersonal skills
• Ability to handle challenging customer situations with patience and professionalism
• Experience with CRM software is a plus
• Bachelor’s degree in a relevant field is preferred

About Conbun

Conbun.com is India’s first all-in-one consultancy platform, connecting users with verified

experts across various fields—health, lifestyle, events, coaching, finance, and more. Our goal is

to make expert advice accessible, secure, and convenient.

As we expand, we’re looking for energetic and persuasive Customer Service Representative to join our growing team

and help bring new users and consultants onto the platform.

Role Overview

As a Customer Service Representative at Conbun, you will play a crucial role in driving platform growth by reaching out

to potential clients and consultants, explaining our services, resolving queries, and encouraging

sign-ups or bookings. Your communication skills and confidence will directly impact user

engagement and satisfaction.

Key Responsibilities

● Make outbound calls to potential customers or consultants from the provided database

● Explain Conbun’s platform, services, and benefits clearly and professionally

● Handle inquiries, objections, and follow-ups effectively

● Encourage consultants to register on the “Conbun Biz” app and complete verification

● Assist users in booking consultations or understanding service categories

● Maintain call logs, follow-up status, and feedback in CRM tools

● Achieve daily/weekly call targets and conversion KPIs

● Coordinate with the onboarding and support teams when needed.

Requirements

● Bachelor’s degree (any stream)

● 0–2 years of experience in telecalling, telesales, or customer support

● Excellent communication skills in English

● Confident, polite, and persuasive telephone manner

● Basic computer knowledge (Excel, CRM, Google Sheets)

● Ability to handle pressure and meet targets

● Quick learner with a positive attitude

Preferred Skills

● Previous experience in edtech, e-commerce, or service platforms

● Familiarity with apps like WhatsApp Business, Truecaller, or calling tools

● Experience dealing with consultants, freelancers, or service professionals

What We Offer

● Fixed salary + performance incentives (based on conversions and targets)

● Flexible work environment (remote options available)

● Opportunity to grow into team lead or business development roles

● Friendly, supportive team and training provided

● Certificate of experience and performance recognition

How to Apply

Send your resume to

About Company:

Moonpreneur Inc. is a Silicon Valley ed-tech company on a mission to upskill students between 7-17 years and with tech and entrepreneurial skills. With a focus on STEAM and future-oriented streams, Moonpreneur aims at empowering young innovators with knowledge and means to excel in their chosen area of interest. Our program helps children explore future academic choices and careers and build impressive resumes by nurturing their interests and skills through our patent-pending, multiple-stage program. Our guided, project-based learning and product development experience paves the way for all their future endeavours. We are driven by the idea that the best work is born from diligence, creativity, and fun. We are a family of professionals working collectively to create phenomenal learning solutions that resonate with the creativity and intellectualism in kids. Know more -

Job Description:

A Customer Service Education Specialist is responsible for educating potential US customers about our product and service. He is also responsible for handling questions, comments and complaints regarding a particular business. Their ultimate goal is to provide positive customer experiences by enhancing relationships between them. He may also be required to give trial classes to potential students.

Key Responsibilities:

● Ability to call US Customers to explain about our program.

● Follow up with customers to ensure about the classes.

● Be able to get trained and take trial classes.

● Manage client relationships, take feedback and resolve any issues or conflicts.

● Establish and expand relationships with Clients based in the US , UK .

Desired Candidate Requirements:

● Prior experience with customer service and call centres in relevant job roles.

● Must have a pleasant personality to engage in meaningful conversation.

● Should have good communication skills and should be a good listener.

● Candidates should be fluent in English

● Knowledge of US localization is desirable.

● Understanding of US Accent is plus

Job Type :-

● Full-time

● Night Shift (11 PM- 11 AM)

● Remote