81 Hospitality jobs in Surat
Hospitality Operations Manager
395007 Surat, Gujarat
₹650000 Annually
WhatJobs
Posted 4 days ago
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Job Description
Our client, a growing hospitality group, is seeking a skilled and motivated Hospitality Operations Manager to oversee daily operations at their establishment in Surat, Gujarat, IN . This role is essential for ensuring exceptional guest experiences, maintaining high standards of service, and optimizing operational efficiency across departments such as front desk, food & beverage, and housekeeping. The ideal candidate will have a strong background in hospitality management, excellent leadership qualities, and a passion for service excellence. You will be responsible for managing staff, controlling costs, and implementing strategies to enhance guest satisfaction and revenue.
Responsibilities:
Qualifications:
Responsibilities:
- Oversee day-to-day operations of the establishment, ensuring smooth and efficient functioning of all departments.
- Manage and lead a diverse team of hospitality professionals, providing training, motivation, and performance evaluations.
- Develop and implement operational policies and procedures to maintain high standards of service and guest satisfaction.
- Monitor and control operational costs, including labor, supplies, and inventory, to achieve budgetary goals.
- Ensure compliance with health, safety, and sanitation regulations.
- Handle guest complaints and resolve issues promptly and effectively to ensure a positive guest experience.
- Manage vendor relationships and procurement of supplies and services.
- Collaborate with marketing and sales teams to drive business and occupancy rates.
- Develop and implement strategies to enhance service quality, operational efficiency, and profitability.
- Conduct regular inspections of facilities and operations to identify areas for improvement.
- Analyze performance data and prepare reports for senior management.
- Stay current with industry trends and best practices in hospitality management.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in a supervisory or managerial role within the hospitality industry.
- Proven experience in managing front office, F&B, or other key operational areas.
- Strong understanding of hospitality operations, customer service principles, and financial management.
- Excellent leadership, communication, and interpersonal skills.
- Ability to motivate and manage teams effectively.
- Proficiency in hotel management software and Microsoft Office Suite.
- Problem-solving skills and the ability to handle stressful situations calmly.
- Knowledge of health, safety, and sanitation regulations relevant to the hospitality industry.
- A passion for delivering exceptional guest experiences.
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0
Event Manager - Hospitality
395001 Surat, Gujarat
₹65000 Annually
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Posted 4 days ago
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Job Description
Our client, a renowned hospitality group, is seeking a creative and organized Event Manager to oversee all event planning and execution for their venues in **Surat, Gujarat**. This role is critical for delivering exceptional experiences for clients and ensuring the success of a wide range of events, from corporate conferences to elegant social gatherings. You will be responsible for managing all aspects of event operations, including client consultations, venue liaison, budget management, vendor coordination, and on-site event execution. Your duties will include developing event concepts, creating detailed event plans, sourcing and negotiating with vendors (catering, decor, entertainment, AV), and managing event timelines and logistics. You will ensure that all events are executed smoothly, efficiently, and to the highest standards of quality and customer satisfaction. The ideal candidate will possess a Bachelor's degree in Hospitality Management, Tourism, Marketing, or a related field, with at least 4 years of experience in event planning and management within the hospitality sector. Proven experience in managing budgets, coordinating multiple vendors, and working under pressure in a fast-paced environment is essential. Excellent organizational, communication, negotiation, and interpersonal skills are required. A creative flair, attention to detail, and a passion for creating memorable experiences are key. You should be proficient in event management software and possess strong leadership abilities to manage event staff and volunteers. This is an exciting opportunity to contribute to a growing hospitality brand and make a significant impact on the success of their events.
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1
Hospitality Operations Supervisor
395007 Surat, Gujarat
₹45000 Annually
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Posted 4 days ago
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Job Description
Our client, a growing hospitality group, is seeking an experienced Hospitality Operations Supervisor to oversee daily operations at their establishments. This hybrid role allows for a blend of on-site management and remote administrative tasks. You will be responsible for ensuring the highest standards of service delivery, operational efficiency, and guest satisfaction across all departments, including front desk, food and beverage, and housekeeping. Your duties will include managing staff schedules, training new hires, conducting performance evaluations, and ensuring adherence to company policies and procedures.
The ideal candidate will have a strong background in hotel or restaurant management, with proven leadership skills and a passion for the hospitality industry. You should be adept at problem-solving and able to handle challenging situations with professionalism and grace. Excellent communication and interpersonal skills are essential for effective team management and guest interaction. Responsibilities also include inventory management, budget oversight, and implementing cost-control measures to optimize profitability. You will work closely with senior management to develop and execute operational strategies that enhance the guest experience and drive business growth. A proactive approach to identifying and resolving operational issues is key. This is a great opportunity to grow your career in a dynamic and fast-paced environment. The company offers a supportive work culture and opportunities for advancement.
The ideal candidate will have a strong background in hotel or restaurant management, with proven leadership skills and a passion for the hospitality industry. You should be adept at problem-solving and able to handle challenging situations with professionalism and grace. Excellent communication and interpersonal skills are essential for effective team management and guest interaction. Responsibilities also include inventory management, budget oversight, and implementing cost-control measures to optimize profitability. You will work closely with senior management to develop and execute operational strategies that enhance the guest experience and drive business growth. A proactive approach to identifying and resolving operational issues is key. This is a great opportunity to grow your career in a dynamic and fast-paced environment. The company offers a supportive work culture and opportunities for advancement.
This advertiser has chosen not to accept applicants from your region.
2
Event Manager - Hospitality
395004 Surat, Gujarat
₹550000 Annually
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Posted 4 days ago
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Job Description
Our client, a prestigious hospitality group, is seeking a creative and experienced Event Manager to oversee the planning and execution of diverse events at their prime location in Surat, Gujarat, IN . This role requires a blend of organizational prowess, creativity, and a deep understanding of the hospitality and events industry.
As an Event Manager, you will be responsible for conceptualizing event themes, managing budgets, coordinating with vendors, and ensuring seamless execution from start to finish. Your goal will be to create memorable and impactful experiences for guests, clients, and stakeholders, upholding the high standards of our client.
Key Responsibilities:
As an Event Manager, you will be responsible for conceptualizing event themes, managing budgets, coordinating with vendors, and ensuring seamless execution from start to finish. Your goal will be to create memorable and impactful experiences for guests, clients, and stakeholders, upholding the high standards of our client.
Key Responsibilities:
- Plan, organize, and execute a wide range of events, including corporate functions, weddings, conferences, and social gatherings.
- Develop event concepts, themes, and layouts in line with client requirements and brand standards.
- Create detailed event plans, timelines, and budgets, ensuring cost-effectiveness and profitability.
- Source, negotiate with, and manage relationships with vendors and suppliers (e.g., catering, AV, décor, entertainment).
- Oversee event setup, execution, and breakdown, ensuring all logistics are handled smoothly.
- Coordinate with on-site staff, including catering teams, technical crew, and hospitality personnel.
- Conduct pre-event meetings with clients and internal teams to finalize details and address any concerns.
- Manage guest lists, invitations, and RSVP tracking.
- Troubleshoot and resolve any issues that arise during the event to ensure guest satisfaction.
- Conduct post-event evaluations, gather feedback, and prepare comprehensive reports.
- Stay updated on industry trends and best practices in event management and hospitality.
- Ensure compliance with all relevant health, safety, and licensing regulations.
- Bachelor's degree in Hospitality Management, Event Management, Tourism, or a related field.
- Minimum of 5 years of experience in event planning and management, preferably within the hospitality or hotel industry.
- Proven experience in managing budgets, negotiating contracts, and working with vendors.
- Excellent organizational, time management, and multitasking skills.
- Strong communication, interpersonal, and leadership abilities.
- Creative thinking and a keen eye for detail.
- Proficiency in event management software and MS Office Suite.
- Ability to remain calm and effective under pressure.
- A passion for creating exceptional guest experiences.
- Flexibility to work irregular hours, including evenings and weekends, as needed.
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3
Leisure & Hospitality Manager
395001 Surat, Gujarat
₹700000 Annually
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Posted 4 days ago
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Job Description
Our client is seeking an experienced and energetic Leisure & Hospitality Manager to oversee operations within their leisure facilities. This role is crucial for ensuring exceptional guest experiences and driving business growth. You will be responsible for managing all aspects of the leisure and hospitality services, including guest relations, staff management, event coordination, and operational efficiency. Key duties include developing and implementing service standards, managing budgets and P&L, overseeing F&B operations, organizing recreational activities and events, and ensuring compliance with health and safety regulations. You will lead and motivate a team of hospitality professionals, fostering a customer-centric culture. The ideal candidate will have a proven track record in hospitality management, with a strong understanding of the leisure industry. Excellent leadership, communication, and problem-solving skills are essential. A degree in Hospitality Management or a related field is preferred. You should be adept at managing guest feedback, resolving issues promptly, and creating memorable experiences for visitors. This position requires a hands-on approach, a passion for service excellence, and the ability to work effectively under pressure. If you are a dynamic leader with a flair for hospitality and a desire to excel in the leisure sector, we encourage you to apply.
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4
Senior Hospitality Operations Manager
395007 Surat, Gujarat
₹72000 Annually
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Posted today
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Job Description
Our client is seeking an experienced and dynamic Senior Hospitality Operations Manager to lead their prestigious establishment in **Surat, Gujarat, IN**. This critical role demands a comprehensive understanding of hotel and restaurant operations, exceptional leadership skills, and a commitment to delivering outstanding guest experiences. The Senior Hospitality Operations Manager will be responsible for overseeing all day-to-day operations, including front office, food and beverage, housekeeping, and event management, ensuring seamless service delivery and maximum guest satisfaction. You will play a key role in developing and implementing operational strategies, managing budgets, controlling costs, and ensuring compliance with all health, safety, and licensing regulations. This position requires a proactive leader with a proven ability to motivate and manage a diverse team, foster a positive work environment, and drive operational efficiency. We are looking for an individual passionate about the hospitality industry, dedicated to excellence, and capable of handling the fast-paced demands of a leading establishment. Experience in staff training, inventory management, and guest relations is essential. The ability to analyze operational data, identify areas for improvement, and implement effective solutions will be crucial for success. This role offers a significant opportunity for career advancement and to make a substantial impact on the reputation and success of our client's operations. Strong decision-making skills and the ability to remain calm and effective under pressure are highly valued. If you are a seasoned hospitality professional ready to take on significant leadership responsibilities, we encourage you to apply.
Responsibilities:
Responsibilities:
- Oversee all daily operational activities of the hospitality establishment.
- Manage and lead teams across various departments (Front Office, F&B, Housekeeping, Events).
- Ensure the highest standards of guest service and satisfaction are consistently met.
- Develop and implement operational policies and procedures.
- Manage departmental budgets, control costs, and maximize profitability.
- Ensure compliance with all health, safety, and regulatory requirements.
- Conduct regular staff training and performance evaluations.
- Oversee inventory management and procurement processes.
- Resolve guest complaints and operational issues effectively.
- Collaborate with marketing and sales teams to support business objectives.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 6 years of progressive experience in hospitality operations management.
- Proven experience managing multiple departments within a hotel or restaurant setting.
- Strong leadership, team management, and interpersonal skills.
- Excellent understanding of hospitality best practices and industry standards.
- Proficiency in property management systems (PMS) and point-of-sale (POS) systems.
- Strong financial acumen and budgeting skills.
- Excellent problem-solving and decision-making abilities.
- Commitment to delivering exceptional customer service.
This advertiser has chosen not to accept applicants from your region.
5
Remote Hospitality Operations Manager
394510 Surat, Gujarat
₹75000 Annually
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Posted 1 day ago
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Job Description
Our client, a dynamic force in the hospitality and tourism industry, is actively recruiting for a Remote Hospitality Operations Manager to oversee and optimize operations across multiple establishments. This fully remote position demands exceptional organizational skills, a strategic mindset, and a deep understanding of hospitality best practices. You will be responsible for developing and implementing operational strategies, ensuring consistent service quality, managing budgets, and driving profitability for various properties. Key responsibilities include streamlining operational workflows, developing training materials for on-site staff, implementing quality control measures, and leveraging technology to enhance guest experiences. You will work closely with on-site management teams, providing guidance and support to achieve business objectives. This role requires a proactive approach to identifying areas for improvement and implementing effective solutions. The ideal candidate will have a proven track record in hospitality management, with a strong emphasis on operational efficiency and customer satisfaction. Experience with property management systems (PMS) and reservation platforms is essential. Excellent communication and interpersonal skills are crucial for building strong relationships with remote teams and stakeholders. You should be adept at analyzing operational data, identifying trends, and making data-driven decisions. We are looking for an individual who is highly self-motivated, results-oriented, and capable of thriving in an independent, remote work environment. This is a unique opportunity to shape the operational excellence of a growing hospitality brand from anywhere in the world.
Responsibilities:
Responsibilities:
- Develop and implement operational strategies for hospitality properties.
- Monitor and ensure consistent high standards of guest service and satisfaction.
- Manage operational budgets and control costs effectively.
- Streamline workflows and optimize operational processes.
- Oversee the implementation of quality control measures.
- Develop and deliver training programs for on-site staff.
- Analyze operational performance data and identify areas for improvement.
- Collaborate with marketing and sales teams to enhance occupancy and revenue.
- Manage relationships with vendors and service providers.
- Utilize technology to enhance guest experience and operational efficiency.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 6 years of progressive experience in hospitality operations management.
- Proven ability to manage multiple properties or locations remotely.
- Strong understanding of hotel/resort operations, F&B, and guest services.
- Experience with Property Management Systems (PMS) and booking engines.
- Excellent analytical, problem-solving, and decision-making skills.
- Exceptional communication, leadership, and interpersonal skills.
- Demonstrated ability to motivate and manage teams remotely.
- Proficiency in financial management and budgeting.
- Highly organized and detail-oriented with strong time management skills.
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6
Senior Hospitality Operations Manager
395001 Surat, Gujarat
₹70000 Annually
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client, a premier hospitality group, is seeking an exceptional Senior Hospitality Operations Manager to lead and optimize our remote operations. This is a fully remote, strategic role based out of Surat, Gujarat, IN , requiring a highly organized and results-oriented professional with a proven track record in managing diverse hospitality functions from a distance. You will be instrumental in developing and implementing operational strategies, ensuring seamless service delivery, and driving customer satisfaction across various properties. Responsibilities include overseeing daily operations, managing budgets, implementing quality control measures, and coordinating with on-site teams via digital platforms. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a deep understanding of hospitality best practices. You will be responsible for analyzing performance metrics, identifying areas for improvement, and implementing innovative solutions to enhance efficiency and profitability. This role demands a proactive approach to problem-solving and a commitment to maintaining the highest standards of service excellence. You will also be involved in talent management, including remote team training and development, and fostering a positive and collaborative remote work environment. Experience with property management systems (PMS) and other relevant hospitality software is essential. A bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred. A minimum of 5-7 years of progressive experience in hospitality management is required. This is a unique opportunity to shape the future of remote hospitality operations and make a significant impact on our organization's success.
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7
Senior Hospitality Operations Director
395001 Surat, Gujarat
₹120000 Annually
WhatJobs
Posted 3 days ago
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Job Description
We are looking for a seasoned and strategic Senior Hospitality Operations Director to oversee and elevate our hospitality services. This is a fully remote position, allowing you to manage and enhance our operations from anywhere. You will be responsible for developing and implementing comprehensive operational strategies that ensure exceptional guest experiences, operational efficiency, and profitability. This role requires a deep understanding of all aspects of hospitality management, including front desk operations, housekeeping, food and beverage, and event management. The ideal candidate will possess strong leadership skills, excellent financial acumen, and a passion for delivering outstanding customer service. You will lead a team of department managers and staff, fostering a culture of excellence and continuous improvement.
Key Responsibilities:
Qualifications:
Join us in shaping outstanding hospitality experiences remotely.
Key Responsibilities:
- Develop and implement operational policies and procedures to ensure high standards of service and efficiency.
- Oversee daily operations across all hotel departments, including front office, F&B, housekeeping, and maintenance.
- Manage departmental budgets, control costs, and drive revenue growth initiatives.
- Ensure exceptional guest satisfaction by maintaining high-quality service delivery and promptly addressing guest feedback.
- Develop and execute marketing and sales strategies to attract and retain customers.
- Implement and manage inventory control systems and supply chain logistics for hotel operations.
- Ensure compliance with all health, safety, and sanitation regulations.
- Lead, train, and motivate hotel staff to achieve performance goals and provide outstanding service.
- Conduct regular performance reviews and provide ongoing coaching and development opportunities.
- Analyze operational data and financial reports to identify trends and areas for improvement.
- Foster a positive and collaborative work environment for all employees.
- Stay current with industry trends and best practices in hospitality management.
- Oversee the implementation of new technologies and systems to enhance operational efficiency.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. Master's degree preferred.
- Minimum of 10 years of progressive experience in hospitality management, with at least 5 years in a senior operational leadership role.
- Proven track record of success in managing hotel operations, driving profitability, and enhancing guest satisfaction.
- In-depth knowledge of all hotel operations, including front desk, F&B, housekeeping, and revenue management.
- Strong financial management skills, including budgeting, forecasting, and P&L analysis.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in property management systems (PMS) and other hospitality software.
- Ability to manage multiple priorities and make sound decisions in a fast-paced environment.
- Experience in remote team management and virtual collaboration is essential.
- Commitment to providing exceptional guest experiences and fostering a customer-centric culture.
Join us in shaping outstanding hospitality experiences remotely.
This advertiser has chosen not to accept applicants from your region.
8
Remote Hospitality Operations Specialist
395001 Surat, Gujarat
₹600000 Annually
WhatJobs
Posted 3 days ago
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Job Description
Our client, a dynamic leader in the hospitality and tourism sector, is looking for a dedicated and proactive Remote Hospitality Operations Specialist to manage and optimize operational efficiency across various client properties. This fully remote position offers a unique opportunity to contribute to the success of diverse hospitality ventures from anywhere. You will be responsible for analyzing operational data, identifying areas for improvement, and implementing best practices to enhance guest satisfaction, streamline service delivery, and control costs. Your role will involve developing and maintaining operational standards, creating training materials, and providing remote support and guidance to on-site teams. Key responsibilities include monitoring service quality, managing inventory processes, and ensuring compliance with health and safety regulations. You will also be involved in budgeting, financial analysis, and implementing cost-saving measures. Effective communication and problem-solving are critical, as you will be liaising with property managers, staff, and vendors remotely. The ideal candidate will have a strong understanding of hospitality operations, excellent analytical skills, and proficiency in hospitality management software. A passion for service excellence and the ability to work independently in a remote setting are essential. This is an excellent opportunity to leverage your expertise in hospitality management and make a significant impact without the need for on-site presence.
Responsibilities:
Responsibilities:
- Analyze operational performance data for hotels, resorts, and other hospitality establishments.
- Identify inefficiencies and propose solutions to improve service quality and guest satisfaction.
- Develop and implement standardized operating procedures (SOPs) for various departments.
- Monitor and manage inventory, supplies, and equipment for optimal utilization.
- Ensure compliance with health, safety, and hygiene regulations.
- Assist with budgeting, forecasting, and financial performance analysis.
- Provide remote training and support to on-site hospitality staff.
- Collaborate with property managers to address operational challenges.
- Implement cost-control measures and identify opportunities for revenue enhancement.
- Stay updated on industry best practices and emerging trends in hospitality management.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 3-4 years of experience in hospitality operations management.
- Proven experience in analyzing operational data and implementing improvements.
- Strong knowledge of hotel operations, F&B, front office, and housekeeping management.
- Proficiency in hospitality management software (e.g., PMS, POS systems).
- Excellent analytical, problem-solving, and communication skills.
- Ability to work independently and manage multiple tasks in a remote environment.
- Customer-centric approach with a passion for service excellence.
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