60 Hospitality jobs in Surat
Senior Hospitality Manager
395002 Surat, Gujarat
₹70000 Annually
WhatJobs
Posted 5 days ago
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Job Description
Our client, a renowned establishment in the hospitality sector, is actively seeking a seasoned Senior Hospitality Manager to join their vibrant team in **Surat, Gujarat, IN**. This role embraces a hybrid work model, offering a combination of remote strategic planning and on-site operational leadership at our esteemed properties. The ideal candidate will possess a deep passion for exceptional guest experiences, a strong understanding of hotel operations, and proven leadership skills in managing diverse teams. You will be responsible for overseeing all aspects of hotel operations, ensuring the highest standards of service delivery, guest satisfaction, and operational efficiency. This includes managing departments such as front office, housekeeping, food and beverage, and events. You will work closely with department heads to develop and implement strategies that enhance revenue, control costs, and maintain brand integrity. Key responsibilities include developing operational budgets, monitoring financial performance, and implementing marketing and sales initiatives to drive business growth. You will also be instrumental in staff recruitment, training, and development, fostering a positive and productive work environment. A strong ability to handle guest complaints, resolve issues promptly, and ensure a seamless guest journey is crucial. Our client is committed to excellence and innovation in hospitality, and they are looking for a dedicated professional who can elevate their service offerings and contribute to their continued success. This is an outstanding opportunity for an experienced hospitality leader to make a significant impact.
Responsibilities:
Responsibilities:
- Oversee daily operations of the hospitality establishment, ensuring service excellence and guest satisfaction.
- Manage and lead various departments, including front office, housekeeping, food and beverage, and events.
- Develop and implement strategic plans to enhance revenue, control costs, and maximize profitability.
- Create and manage departmental budgets, and monitor financial performance.
- Ensure adherence to quality standards, health and safety regulations, and company policies.
- Recruit, train, motivate, and develop staff to ensure a high-performing team.
- Handle guest inquiries, feedback, and complaints promptly and professionally.
- Implement effective marketing and sales strategies to attract and retain guests.
- Collaborate with suppliers and vendors to ensure optimal service delivery.
- Stay updated with industry trends and best practices to maintain a competitive edge.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in hospitality management, with at least 3 years in a senior leadership role.
- Proven track record of successfully managing hotel operations and driving guest satisfaction.
- Strong understanding of hotel operations, including F&B, front office, and housekeeping.
- Excellent leadership, communication, and interpersonal skills.
- Financial acumen and experience in budgeting and P&L management.
- Proficiency in hotel management software and systems.
- Ability to work effectively in a hybrid environment and adapt to varying operational needs.
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0
Senior Event Planner - Hospitality
395001 Surat, Gujarat
₹50000 Annually
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Posted 2 days ago
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Job Description
Our client is seeking a creative and detail-oriented Senior Event Planner to join their fully remote team, specializing in the hospitality and tourism sector. In this role, you will conceptualize, plan, and execute a wide range of events, from corporate functions and conferences to luxury weddings and festivals. Your responsibilities will include managing event budgets, coordinating with vendors, negotiating contracts, overseeing event logistics, and ensuring seamless execution from conception to completion. You will work closely with clients to understand their vision and translate it into memorable experiences. The ideal candidate will possess exceptional organizational skills, a keen eye for detail, and a strong ability to multitask and thrive under pressure. Experience in virtual event planning and hybrid event formats is highly desirable. You will be expected to build and maintain strong relationships with suppliers, venues, and other industry professionals. This is a fantastic opportunity to leverage your passion for events and contribute to the success of a leading organization in the hospitality industry, all from the convenience of your remote workspace.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Conceptualize, plan, and manage all aspects of event execution, including budgets, timelines, and logistics.
- Source and negotiate with vendors, venues, and suppliers to secure the best rates and services.
- Develop event concepts, themes, and programming to meet client objectives.
- Coordinate on-site event operations, including staffing, setup, and teardown.
- Manage client relationships, providing regular updates and ensuring satisfaction.
- Oversee virtual and hybrid event components, including platform selection and technical support.
- Conduct post-event evaluations and provide comprehensive reports.
- Stay abreast of industry trends and best practices in event planning and hospitality.
- Build and maintain a strong network of contacts within the event and hospitality industries.
- Troubleshoot and resolve any event-related issues that may arise.
Qualifications:
- Minimum of 5 years of experience in event planning, preferably within the hospitality or tourism sector.
- Proven track record of successfully managing diverse events.
- Excellent negotiation, communication, and interpersonal skills.
- Strong budget management and financial planning abilities.
- Proficiency in event management software and virtual event platforms.
- Ability to work independently, manage multiple projects simultaneously, and meet tight deadlines.
- Demonstrated creativity and problem-solving skills.
- Bachelor's degree in Hospitality Management, Marketing, or a related field is preferred.
This advertiser has chosen not to accept applicants from your region.
1
Executive Chef - Luxury Hospitality
395001 Surat, Gujarat
₹75000 Annually
WhatJobs
Posted 3 days ago
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Job Description
Our client, a prestigious hospitality group, is seeking an exceptional and innovative Executive Chef to lead culinary operations remotely. This unique, fully remote position requires a visionary culinary artist with a passion for creating unforgettable dining experiences. While the role is remote, it involves close collaboration with on-site culinary teams and management to uphold the highest standards of quality, presentation, and taste across multiple establishments. You will be responsible for menu development, recipe innovation, and culinary trend analysis, ensuring our client remains at the forefront of the gastronomic scene. This role demands extensive experience in fine dining, with a deep understanding of various cuisines and dietary requirements. You will oversee kitchen operations, including inventory management, cost control, and supplier relations, all managed through advanced remote collaboration tools. Training and mentoring of kitchen staff, remotely and through virtual platforms, will be a key responsibility. Ensuring adherence to stringent food safety and sanitation regulations is paramount. The ideal candidate will possess exceptional leadership qualities, creativity, and the ability to inspire a team from a distance. Strong communication and interpersonal skills are essential for effective remote team management and stakeholder engagement. You will be expected to develop and implement standardized operating procedures for all culinary departments. This role requires a hands-on approach to culinary excellence, even in a remote setting, leveraging technology to maintain quality control and consistency. The ability to adapt to changing market demands and guest preferences is crucial. You will also be involved in conceptualizing new dining concepts and special events. This position offers an incredible opportunity to shape the culinary direction of a renowned hospitality brand from anywhere in the world. We are looking for a candidate with a proven track record of success in high-volume, upscale culinary environments. Your strategic vision for food and beverage will be instrumental in driving profitability and guest satisfaction. The successful candidate will be a master of their craft, with an unwavering commitment to quality and innovation. The location associated with this role is Surat, Gujarat, IN , but the operational duties will be performed from your remote location, emphasizing digital management and virtual oversight. This is a groundbreaking opportunity for a culinary leader to redefine traditional hospitality roles.
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2
Operations Manager - Luxury Hospitality
395001 Surat, Gujarat
₹60000 Annually
WhatJobs
Posted 3 days ago
Job Viewed
Job Description
Our client, a prestigious hotel group, is seeking an experienced and dynamic Operations Manager to oversee the daily operations of their flagship property in Surat, Gujarat, IN . This hybrid role requires a blend of on-site leadership and strategic planning, ensuring the highest standards of guest service and operational efficiency. You will be responsible for managing multiple departments, including Front Office, Housekeeping, Food & Beverage, and Concierge, ensuring a seamless and memorable guest experience. The ideal candidate will have a proven track record in luxury hospitality management, strong leadership skills, and a deep understanding of operational best practices.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Direct and manage all hotel operations to achieve optimal guest satisfaction and profitability.
- Oversee the performance of department heads, providing guidance, training, and motivation.
- Develop and implement operational strategies to enhance service quality and efficiency.
- Monitor departmental budgets, controlling costs and maximizing revenue.
- Ensure compliance with all health, safety, and hygiene regulations.
- Handle guest complaints and resolve issues promptly and professionally.
- Conduct regular inspections of the property to ensure standards are met.
- Collaborate with the Sales and Marketing teams to develop promotional strategies.
- Recruit, train, and develop a high-performing team.
- Analyze operational data and identify areas for improvement.
- Manage vendor relationships and procurement of supplies.
- Maintain a visible presence on the floor, engaging with guests and staff.
- Contribute to the hotel's strategic planning and business development initiatives.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel operations management, preferably in a luxury segment.
- Demonstrated leadership and team management skills.
- Excellent understanding of hotel operations, including Front Office, Housekeeping, F&B, and Revenue Management.
- Strong financial acumen and P&L management experience.
- Exceptional customer service and problem-solving abilities.
- Proficiency in Property Management Systems (PMS) and other hotel operational software.
- Excellent communication, interpersonal, and presentation skills.
- Ability to thrive in a fast-paced, high-pressure environment.
- Flexibility to work varied shifts, including weekends and holidays, with remote oversight capabilities.
This advertiser has chosen not to accept applicants from your region.
3
Senior Hospitality Operations Director
395001 Surat, Gujarat
₹100000 Annually
WhatJobs
Posted 5 days ago
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Job Description
Our client, a renowned name in the hospitality industry, is seeking an experienced and visionary Senior Hospitality Operations Director to lead their expansion efforts in a fully remote capacity. This role is crucial for shaping and managing the operational strategies of new and existing ventures, ensuring unparalleled guest experiences and driving profitability. The ideal candidate will possess a deep understanding of hotel management, food and beverage operations, service standards, and financial management within the hospitality sector. Responsibilities include developing operational policies and procedures, overseeing departmental performance, implementing innovative service enhancements, and managing budgets across multiple locations. You will work collaboratively with a remote team of regional managers, property general managers, and support staff to uphold brand standards and drive operational excellence. Strong leadership, strategic thinking, and a passion for delivering exceptional customer service are essential. This is a unique opportunity to influence the direction of a leading hospitality brand from a remote work environment.
Key Responsibilities:
Key Responsibilities:
- Develop and implement strategic operational plans to enhance service quality, guest satisfaction, and financial performance.
- Oversee the operational management of multiple hospitality properties and departments, including accommodation, F&B, events, and guest services.
- Establish and maintain high service standards, ensuring consistency and excellence across all customer touchpoints.
- Manage operational budgets, control costs, and identify revenue enhancement opportunities.
- Lead, motivate, and develop a distributed team of operational leaders and staff.
- Implement and monitor operational policies, procedures, and best practices.
- Conduct regular performance reviews and operational audits to ensure compliance and identify areas for improvement.
- Collaborate with marketing, sales, and human resources to align operational strategies with overall business goals.
- Stay abreast of industry trends, competitor activities, and emerging technologies to maintain a competitive edge.
- Ensure compliance with health, safety, and all relevant hospitality regulations.
- Bachelor's or Master's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 10 years of progressive experience in hospitality operations management, with a proven track record in leadership roles (e.g., Hotel General Manager, Director of Operations).
- Extensive knowledge of hotel operations, F&B management, and luxury service standards.
- Strong financial acumen, including budgeting, P&L management, and cost control.
- Demonstrated success in developing and implementing operational strategies that drive performance and guest satisfaction.
- Excellent leadership, communication, and interpersonal skills, with the ability to manage a remote team effectively.
- Proficiency in hospitality management software and systems.
- Strategic thinking and problem-solving abilities.
- Adaptability and resilience in a fast-paced, dynamic environment.
- A passion for delivering exceptional guest experiences and fostering a culture of service excellence.
This advertiser has chosen not to accept applicants from your region.
4
Executive Chef - Luxury Hospitality
395001 Surat, Gujarat
₹100000 Annually
WhatJobs
Posted 8 days ago
Job Viewed
Job Description
Our client, a premier luxury hospitality group, is seeking an exceptionally talented and creative Executive Chef to lead their culinary operations. This is a fully remote position, allowing the Chef to oversee culinary strategy, menu development, and quality control across multiple properties or for a virtual hospitality brand, without requiring constant on-site presence at a specific kitchen. The ideal candidate will have a distinguished background in high-end cuisine, a passion for innovation, and a proven ability to manage culinary teams, control costs, and deliver unforgettable dining experiences. This role demands a strategic leader who can conceptualize and execute culinary visions remotely.
Responsibilities:
Responsibilities:
- Develop innovative and high-quality menus that align with the brand's luxury positioning and cater to diverse culinary preferences, considering seasonal ingredients and cost-effectiveness.
- Oversee menu engineering, costing, and profitability analysis for all culinary offerings.
- Establish and maintain exceptional standards of food quality, preparation, presentation, and hygiene across all operations.
- Develop and implement standard operating procedures (SOPs) for all culinary functions, ensuring consistency and efficiency.
- Lead, mentor, and inspire a team of culinary professionals, fostering a positive and high-performance work environment.
- Manage food and labor costs effectively, implementing strategies for cost control without compromising quality.
- Source and procure high-quality ingredients, establishing strong relationships with suppliers.
- Ensure compliance with all health, safety, and sanitation regulations.
- Collaborate with marketing and operations teams to develop unique culinary events and promotions.
- Stay abreast of current culinary trends, techniques, and international cuisines, incorporating them into menu development and restaurant concepts.
- Oversee menu planning and recipe development for special events, banquets, and private dining.
- Conduct remote quality control checks and provide feedback and guidance to on-site culinary teams.
- Develop training programs for culinary staff to enhance skills and ensure consistent execution of dishes.
- Contribute to the overall strategic vision and growth of the hospitality brand's food and beverage offerings.
- Culinary degree or equivalent professional certification from a recognized institution.
- Minimum of 10 years of progressive experience in high-volume, fine-dining or luxury hospitality establishments, with at least 5 years in an Executive Chef or similar leadership role.
- Exceptional culinary skills and a creative flair for menu design and food presentation.
- Proven experience in cost control, inventory management, and labor budget management.
- Strong leadership, communication, and interpersonal skills.
- Ability to develop and mentor culinary teams.
- In-depth knowledge of food safety regulations and best practices (e.g., HACCP).
- Proficiency in menu costing software and basic financial management.
- Excellent organizational and time management skills, with the ability to manage multiple priorities remotely.
- A passion for culinary excellence and a commitment to delivering outstanding guest experiences.
- Adaptability and ability to thrive in a fast-paced, dynamic environment.
- Experience with virtual or remote team management is a significant advantage.
This advertiser has chosen not to accept applicants from your region.
5
Remote Hospitality Event Coordinator
395001 Surat, Gujarat
₹55000 Annually
WhatJobs
Posted 8 days ago
Job Viewed
Job Description
Our client, a dynamic leader in the hospitality and tourism sector, is seeking a creative and organized Remote Hospitality Event Coordinator to join their fully remote team. This role is perfect for an individual passionate about creating memorable experiences and managing events from conception to execution, all from their home office.
As a Remote Hospitality Event Coordinator, your responsibilities will include:
The ideal candidate will possess:
As a Remote Hospitality Event Coordinator, your responsibilities will include:
- Planning, organizing, and executing a variety of hospitality and tourism-related events, including conferences, banquets, virtual tours, and promotional activities.
- Coordinating with vendors, venues, and internal teams to ensure seamless event logistics, including catering, audiovisual, and staffing.
- Developing event budgets and managing expenses to ensure profitability and adherence to financial targets.
- Creating event proposals, timelines, and detailed plans to meet client objectives and expectations.
- Communicating effectively with clients throughout the event planning process, providing updates and managing expectations.
- Designing engaging event experiences, including thematic elements, entertainment, and guest activities.
- Troubleshooting and resolving any issues that arise before, during, or after events.
- Conducting post-event evaluations to gather feedback and identify areas for future improvement.
- Staying updated on the latest trends in event planning, hospitality, and tourism to offer innovative solutions.
- Utilizing virtual collaboration tools and platforms to manage projects and communicate with stakeholders effectively.
The ideal candidate will possess:
- A Bachelor's degree in Hospitality Management, Tourism, Event Management, Marketing, or a related field.
- Minimum of 3 years of experience in event planning, preferably within the hospitality or tourism industry.
- Demonstrated success in managing diverse types of events from start to finish.
- Excellent organizational, planning, and project management skills.
- Strong negotiation and vendor management capabilities.
- Exceptional communication, interpersonal, and customer service skills.
- Proficiency in event management software and virtual collaboration tools.
- Creativity, attention to detail, and the ability to multitask in a fast-paced environment.
- A proactive approach to problem-solving and a passion for delivering outstanding guest experiences.
- Ability to work independently and manage time effectively in a remote setting, contributing to our client's success in the **Surat, Gujarat, IN** region and beyond.
This advertiser has chosen not to accept applicants from your region.
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6
Senior Hospitality Operations Manager
395001 Surat, Gujarat
₹70000 Monthly
WhatJobs
Posted 9 days ago
Job Viewed
Job Description
Our client, a premier hospitality group known for its exceptional service and luxurious properties, is seeking an experienced Senior Hospitality Operations Manager to lead operations at their flagship establishment in Surat, Gujarat, IN . This pivotal role demands a strategic leader capable of overseeing multiple departments, driving operational excellence, and ensuring unparalleled guest satisfaction. The ideal candidate will possess a deep understanding of hotel management, strong financial acumen, and a passion for creating memorable guest experiences. This hybrid role offers a balance between strategic oversight and hands-on management within the dynamic hotel environment.
Responsibilities:
Responsibilities:
- Oversee the daily operations of various hotel departments, including Front Office, Housekeeping, Food & Beverage, and Guest Services.
- Ensure the delivery of high-quality service standards and guest satisfaction across all touchpoints.
- Develop and implement operational strategies to optimize efficiency, enhance profitability, and maintain brand integrity.
- Manage departmental budgets, control costs, and drive revenue growth initiatives.
- Lead, motivate, and develop a team of department heads and staff, fostering a culture of excellence and collaboration.
- Ensure compliance with all health, safety, and regulatory standards.
- Conduct regular performance reviews and provide constructive feedback to team members.
- Engage with guests to resolve issues and ensure a positive and memorable stay.
- Collaborate with sales and marketing teams to develop and execute strategies for increasing occupancy and revenue.
- Maintain strong relationships with vendors and suppliers to ensure the quality of goods and services.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 8 years of progressive experience in hotel operations management, with proven leadership capabilities.
- In-depth knowledge of hotel operations, including Front Office, F&B, Housekeeping, and Revenue Management.
- Strong financial management skills, including budgeting, P&L analysis, and cost control.
- Excellent leadership, communication, and interpersonal skills.
- Ability to think strategically and execute operational plans effectively.
- Proven track record in driving guest satisfaction and team performance.
- Familiarity with hotel management software and systems (e.g., Opera PMS).
- Adaptability and the ability to thrive in a fast-paced, demanding environment.
- A passion for the hospitality industry and creating exceptional guest experiences.
This advertiser has chosen not to accept applicants from your region.
7
Senior Hospitality Operations Director
395001 Surat, Gujarat
₹88000 Annually
WhatJobs
Posted 12 days ago
Job Viewed
Job Description
Our client, a distinguished leader in the hospitality sector, is seeking an accomplished and visionary Senior Hospitality Operations Director to lead their expanding portfolio. This fully remote position offers the unique opportunity to drive operational excellence, guest satisfaction, and profitability across multiple properties from anywhere in the world. You will be responsible for setting strategic direction, ensuring consistent brand standards, optimizing resource management, and fostering a culture of exceptional service delivery. The ideal candidate possesses extensive experience in luxury hospitality management, a keen eye for detail, and proven leadership capabilities in a remote or distributed operational model. Responsibilities include:
- Developing and implementing overarching operational strategies to enhance guest experiences and achieve financial targets across all managed properties.
- Setting and upholding rigorous brand standards for service quality, cleanliness, and operational efficiency.
- Overseeing departmental operations, including F&B, Rooms Division, Sales & Marketing, and Human Resources, ensuring seamless integration.
- Monitoring financial performance, including budgeting, forecasting, and cost control, to maximize revenue and profitability.
- Leading and mentoring property General Managers and regional directors, providing guidance, support, and performance management.
- Implementing innovative service delivery models and operational improvements.
- Ensuring compliance with all health, safety, and regulatory requirements across all properties.
- Managing key stakeholder relationships, including property owners, investors, and corporate leadership.
- Driving initiatives to enhance employee engagement, training, and professional development within the operational teams.
- Conducting regular property visits (virtually or in-person as required) and performance reviews.
- Staying abreast of industry trends, competitive landscape, and emerging technologies to maintain a competitive edge.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. Advanced degree preferred.
- Minimum of 10 years of progressive experience in senior-level hospitality management roles, with a proven track record in multi-property oversight.
- Extensive knowledge of hotel operations, revenue management, and financial analysis.
- Demonstrated ability to lead and inspire large, geographically dispersed teams in a remote setting.
- Exceptional strategic thinking, problem-solving, and decision-making skills.
- Strong understanding of luxury brand standards and guest satisfaction drivers.
- Excellent communication, negotiation, and interpersonal skills.
- Proficiency in property management systems (PMS) and other relevant hospitality software.
- Ability to travel as needed for site inspections and team meetings.
- A passion for delivering world-class guest experiences and driving operational excellence.
This advertiser has chosen not to accept applicants from your region.
8
Remote Hospitality Experience Designer
395001 Surat, Gujarat
₹60000 Monthly
WhatJobs
Posted 13 days ago
Job Viewed
Job Description
Our client is a pioneering digital platform in the Hospitality & Tourism sector and is seeking a highly creative and user-centric Remote Hospitality Experience Designer. In this fully remote role, you will be instrumental in conceptualizing and crafting exceptional digital and physical guest experiences for our diverse portfolio of properties and travel services. You will leverage your understanding of design thinking, user journey mapping, and service design principles to innovate and elevate the customer interaction points. This role requires a strong aesthetic sensibility, a deep empathy for travelers, and the ability to translate abstract concepts into tangible, engaging experiences. You will work collaboratively with product managers, engineers, and operations teams to bring these experiences to life, ensuring seamless integration across all touchpoints.
Key Responsibilities:
Qualifications:
This is a unique opportunity for a talented designer to shape the future of travel experiences from the comfort of their own home. If you are passionate about crafting memorable journeys, apply now to join our remote team.
Key Responsibilities:
- Design and document end-to-end guest journeys, identifying opportunities for enhancement and innovation.
- Develop detailed service blueprints, customer journey maps, and user personas to visualize and understand user needs and pain points.
- Conceptualize and prototype innovative digital interfaces, interactive elements, and physical space designs that enhance the hospitality experience.
- Collaborate with UX/UI designers to ensure a cohesive and intuitive digital experience.
- Work with property management and operations teams to implement service design improvements.
- Conduct user research, usability testing, and gather feedback to iterate on designs.
- Translate complex requirements into elegant and practical design solutions.
- Stay current with emerging trends in hospitality, travel technology, and experience design.
- Present design concepts and recommendations to stakeholders at various levels.
- Champion a user-centric design philosophy across the organization.
- Ensure consistency in brand experience across all customer interactions.
- Develop engaging content and storytelling elements to enhance the guest journey.
Qualifications:
- Bachelor's degree in Design, Hospitality Management, Psychology, or a related field.
- Minimum of 4 years of experience in experience design, service design, or a related creative field, preferably within hospitality or travel.
- Proven ability to create compelling user journey maps, service blueprints, and experience prototypes.
- Strong understanding of user-centered design principles and methodologies.
- Excellent visual communication and presentation skills.
- Familiarity with design software and prototyping tools.
- Ability to work independently and manage multiple projects in a remote setting.
- Exceptional interpersonal skills for effective collaboration with remote teams.
- Passion for travel and a deep understanding of the hospitality industry.
- Experience in conducting user research and usability testing.
- Demonstrated ability to think creatively and innovatively.
This is a unique opportunity for a talented designer to shape the future of travel experiences from the comfort of their own home. If you are passionate about crafting memorable journeys, apply now to join our remote team.
This advertiser has chosen not to accept applicants from your region.
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