90 Hospitality jobs in Surat
Revenue Manager - Hospitality
Posted 11 days ago
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Job Description
Responsibilities:
- Develop and execute comprehensive revenue management strategies to optimize occupancy, ADR, and RevPAR (Revenue Per Available Room).
- Conduct in-depth market analysis, competitor research, and demand forecasting to inform pricing and inventory decisions.
- Implement dynamic pricing strategies across all distribution channels, including online travel agencies (OTAs), direct bookings, and global distribution systems (GDS).
- Manage room inventory and restrictions to maximize revenue potential during periods of high and low demand.
- Analyze historical data and market intelligence to identify revenue opportunities and threats.
- Collaborate with sales, marketing, and operations teams to align revenue strategies with overall business objectives.
- Prepare regular revenue performance reports and present findings and recommendations to senior management.
- Oversee and manage the hotel's rate strategies, ensuring competitiveness and profitability.
- Utilize revenue management systems (RMS) and other analytical tools to support decision-making.
- Identify and implement best practices in revenue management and distribution.
- Conduct regular audits of booking channels and rates to ensure accuracy and compliance.
- Train and mentor subordinate staff on revenue management principles and tools.
- Bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field.
- Minimum of 5 years of experience in revenue management within the hotel or broader hospitality industry.
- Proven track record of successfully increasing revenue and profitability through effective revenue management strategies.
- In-depth knowledge of revenue management principles, forecasting techniques, and pricing strategies.
- Proficiency with hotel property management systems (PMS) and revenue management systems (RMS).
- Strong analytical and quantitative skills, with the ability to interpret complex data and draw actionable insights.
- Excellent understanding of the travel and tourism market, including distribution channels and competitor analysis.
- Strong communication, presentation, and interpersonal skills.
- Ability to work independently, manage multiple priorities, and meet deadlines in a remote work environment.
- Detail-oriented with a strategic mindset.
- Experience with market segmentation and channel management.
Remote Hospitality Revenue Manager
Posted 3 days ago
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Job Description
Key Responsibilities:
- Develop and implement dynamic pricing strategies across all distribution channels to optimize revenue and market share.
- Analyze market trends, competitor activities, and historical data to forecast demand and identify revenue opportunities.
- Manage inventory and room availability across all booking platforms to ensure optimal sell-out strategies.
- Monitor and report on key performance indicators (KPIs) such as occupancy, ADR, RevPAR, and conversion rates.
- Collaborate with sales, marketing, and operations teams to align revenue management strategies with overall business goals.
- Conduct regular business reviews to present findings, recommendations, and action plans to senior management.
- Utilize revenue management systems and tools to their full potential, ensuring data accuracy and integrity.
- Identify and implement strategies to mitigate the impact of seasonality and market fluctuations.
- Develop promotional offers and packages in conjunction with the marketing team to drive demand during low periods.
- Stay informed about industry best practices and emerging trends in revenue management and the hospitality sector.
- Provide training and support to on-site teams regarding pricing and inventory best practices.
- Evaluate the effectiveness of implemented strategies and make adjustments as needed.
- Manage relationships with Online Travel Agencies (OTAs) and other distribution partners.
- Bachelor's degree in Hospitality Management, Business Administration, Finance, or a related field.
- Minimum of 4-6 years of experience in revenue management within the hospitality industry.
- Proven track record of successfully increasing revenue and profitability for hotels or hotel groups.
- Strong analytical skills with the ability to interpret complex data and derive actionable insights.
- Proficiency in using revenue management systems (e.g., Duetto, IDeaS, SynXis) and PMS systems.
- Excellent understanding of pricing strategies, demand forecasting, and inventory management.
- Strong knowledge of distribution channels, including OTAs, GDS, and direct bookings.
- Exceptional communication, presentation, and interpersonal skills.
- Ability to work independently, manage multiple priorities, and meet deadlines in a remote setting.
- Proficiency in Microsoft Excel and other data analysis tools.
- Familiarity with marketing and sales principles in the hospitality context is a plus.
Event Manager, Luxury Hospitality
Posted 5 days ago
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Job Description
Key responsibilities include conceptualizing event themes, developing comprehensive event plans, managing budgets, and coordinating all logistical aspects, including venue selection, vendor management, catering, entertainment, and décor. You will liaise directly with clients to understand their vision and requirements, offering expert guidance and creative solutions throughout the planning process. This role demands excellent communication and interpersonal skills to build and maintain strong client relationships and manage vendor partnerships effectively.
As part of a fully remote team, you will leverage advanced communication and project management tools to coordinate effectively with clients, vendors, and internal stakeholders. The ability to manage multiple projects simultaneously, adapt to changing priorities, and troubleshoot challenges with a calm and collected demeanor is essential. We are looking for an innovative individual who is passionate about delivering high-quality, bespoke event experiences and maintaining the highest standards of service excellence in the luxury hospitality sector. This position offers a unique opportunity to work in a dynamic and creative field from the comfort of your own home.
Qualifications:
- Bachelor's degree in Hospitality Management, Event Management, Marketing, or a related field.
- Minimum of 5 years of experience in event planning and management, preferably within the luxury hospitality sector.
- Proven ability to manage all aspects of event production, from conception to post-event evaluation.
- Experience in budget management, negotiation, and vendor coordination.
- Strong understanding of current luxury event trends, décor, and entertainment options.
- Excellent organizational, time management, and multitasking skills.
- Outstanding written and verbal communication and presentation skills.
- Ability to work independently, proactively, and collaboratively in a remote environment.
- Proficiency with event management software and virtual collaboration tools.
Event Coordinator - Luxury Hospitality
Posted 8 days ago
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Job Description
Key Responsibilities:
- Plan, organize, and execute a wide range of events, including corporate functions, weddings, social gatherings, and gala dinners.
- Serve as the primary point of contact for clients, understanding their needs and translating them into successful event concepts.
- Develop detailed event proposals, including budgets, timelines, and creative concepts.
- Coordinate with internal departments, such as catering, banquet, A/V, and security, to ensure all event logistics are flawlessly managed.
- Source and liaise with external vendors, including decorators, florists, entertainers, and transportation providers.
- Manage event budgets meticulously, ensuring cost-effectiveness and profitability.
- Oversee on-site event setup, execution, and breakdown, ensuring high standards of service and guest satisfaction.
- Conduct post-event evaluations, gathering feedback from clients and stakeholders to identify areas for improvement.
- Maintain strong relationships with clients, vendors, and internal teams.
- Stay up-to-date with the latest trends and innovations in event planning and the hospitality industry.
- Ensure all events adhere to the brand standards and policies of the establishment.
- Bachelor's degree in Hospitality Management, Tourism, Marketing, or a related field is preferred.
- Minimum of 3-5 years of experience in event planning and coordination, preferably in luxury hotels or high-end event venues.
- Proven track record of successfully managing multiple events simultaneously.
- Excellent organizational, time management, and project management skills.
- Strong understanding of event budgeting and cost control.
- Exceptional communication, interpersonal, and negotiation skills.
- Ability to remain calm and effective under pressure, with strong problem-solving capabilities.
- Proficiency in MS Office Suite and event management software.
- A creative flair and a passion for delivering exceptional client experiences.
- Flexibility to work evenings, weekends, and holidays as required by event schedules.
Senior Hospitality Revenue Manager
Posted 10 days ago
Job Viewed
Job Description
Responsibilities:
- Develop and implement comprehensive revenue management strategies to drive profitability across all revenue streams.
- Conduct daily, weekly, and monthly revenue forecasting based on historical data, market trends, and competitor analysis.
- Manage inventory and pricing strategies across all distribution channels (GDS, OTAs, direct bookings, etc.) to ensure optimal occupancy and Average Daily Rate (ADR).
- Analyze market intelligence, competitor activities, and industry trends to identify opportunities and threats.
- Collaborate with Sales, Marketing, and Operations teams to align strategies and drive incremental revenue.
- Prepare detailed reports and presentations on revenue performance, market insights, and strategic recommendations for senior management.
- Implement and manage revenue management systems (RMS) and ensure data integrity.
- Conduct regular audits of pricing, availability, and competitor strategies.
- Develop and refine promotional offers and packages in coordination with marketing.
- Train and mentor junior revenue management staff.
- Ensure consistent brand positioning and pricing integrity across all platforms.
- Monitor key performance indicators (KPIs) and identify areas for improvement.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field.
- Minimum of 5 years of progressive experience in revenue management within the hospitality industry.
- Proven track record of successfully increasing revenue and profitability in hotel operations.
- In-depth knowledge of revenue management principles, forecasting methodologies, and pricing strategies.
- Proficiency with Property Management Systems (PMS) and Revenue Management Systems (e.g., Opera, IDeaS, Duetto).
- Strong analytical skills with the ability to interpret complex data and generate actionable insights.
- Excellent understanding of the travel distribution landscape, including OTAs, GDS, and direct booking channels.
- Strong communication, presentation, and interpersonal skills.
- Ability to work under pressure and make data-driven decisions in a dynamic environment.
- Strategic thinker with a proactive approach to problem-solving.
- Fluency in English; knowledge of local languages is an advantage.
Senior Hospitality Operations Manager
Posted 13 days ago
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Job Description
Key Responsibilities:
- Oversee day-to-day operations of multiple hospitality properties remotely, ensuring seamless service delivery.
- Develop and implement operational strategies to enhance guest satisfaction, service quality, and profitability.
- Manage budgets, control costs, and optimize revenue streams for each property.
- Ensure adherence to all operational policies, procedures, and service standards.
- Lead and motivate remote teams, fostering a culture of excellence and teamwork.
- Monitor key performance indicators (KPIs) and implement strategies for improvement.
- Oversee guest relations, addressing and resolving customer concerns promptly and professionally.
- Collaborate with sales and marketing teams to drive occupancy and revenue.
- Ensure compliance with health, safety, and sanitation regulations.
- Manage vendor relationships and procurement processes for operational needs.
- Conduct remote site inspections and performance reviews.
- Utilize technology solutions for remote monitoring, communication, and reporting.
- Stay abreast of industry trends and best practices in hospitality management.
Required Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in hospitality operations management, preferably with multi-property oversight.
- Proven track record of successfully managing hotel operations and driving profitability.
- Strong understanding of hotel operations, including front office, F&B, housekeeping, and revenue management.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in property management systems (PMS) and other hospitality technology.
- Ability to work independently, manage a remote team effectively, and make sound decisions under pressure.
- Strong analytical and problem-solving skills.
- A guest-centric approach with a passion for service excellence.
- Flexibility to adapt to changing operational needs.
Senior Operations Manager - Hospitality
Posted 13 days ago
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Job Description
Key Responsibilities:
- Oversee the daily operations of key hotel departments, ensuring high standards of service and efficiency.
- Lead, train, and motivate a team of department managers and staff to achieve operational excellence.
- Develop and implement strategic plans to improve guest satisfaction and loyalty.
- Manage departmental budgets, control costs, and optimize resource allocation.
- Ensure compliance with all health, safety, and hygiene regulations.
- Monitor and analyze operational performance metrics, implementing corrective actions as needed.
- Collaborate with the sales and marketing teams to drive revenue growth and occupancy rates.
- Handle guest complaints and resolve issues promptly and professionally.
- Develop and maintain strong relationships with suppliers and vendors.
- Contribute to the overall strategic direction of the property and the company.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. A Master's degree is a plus.
- Minimum of 5-7 years of progressive experience in hotel operations management, with at least 3 years in a senior leadership role.
- Proven track record of successfully managing multiple hotel departments.
- Strong understanding of hotel operations, including F&B, Rooms Division, and Events.
- Excellent leadership, team management, and communication skills.
- Demonstrated ability to drive guest satisfaction and operational efficiency.
- Proficiency in hotel management software and budgeting tools.
- Strong problem-solving and decision-making abilities.
- Ability to work under pressure and manage multiple priorities in a demanding environment.
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Senior Hospitality Operations Manager
Posted 14 days ago
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Job Description
Responsibilities:
- Develop and implement operational strategies to enhance guest experience, service quality, and operational efficiency across all properties.
- Manage and lead cross-functional teams including F&B, front office, housekeeping, and events.
- Oversee budgeting, cost control, and financial performance, ensuring profitability targets are met or exceeded.
- Ensure compliance with all health, safety, sanitation, and licensing regulations.
- Develop and maintain strong relationships with vendors, suppliers, and local tourism stakeholders.
- Implement and monitor service standards, training programs, and quality assurance initiatives.
- Analyze operational data, customer feedback, and market trends to identify areas for improvement and innovation.
- Manage recruitment, training, performance management, and retention of operational staff.
- Lead special projects, events, and initiatives aimed at boosting revenue and brand visibility.
- Resolve complex guest issues and ensure prompt and satisfactory resolutions.
- Contribute to the development and execution of marketing and sales strategies.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. A Master's degree is a plus.
- Minimum of 6 years of progressive experience in hospitality operations management, with a proven track record of success.
- Demonstrated expertise in managing multiple F&B outlets, hotel operations, or similar hospitality venues.
- Strong financial acumen, including budgeting, P&L management, and cost control.
- Excellent leadership, team management, and interpersonal skills.
- In-depth knowledge of industry best practices, current trends, and customer service excellence.
- Proficiency in property management systems (PMS), POS systems, and relevant operational software.
- Exceptional problem-solving and decision-making abilities.
- Strong communication and presentation skills.
- Ability to thrive in a fast-paced, dynamic environment and adapt to changing demands.
Senior Hospitality Operations Manager
Posted 16 days ago
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Job Description
This is a remote-first position, allowing for flexibility and remote collaboration. You will leverage technology and innovative management techniques to oversee operations from afar, working closely with on-site teams and stakeholders. Your responsibilities will include setting performance benchmarks, analyzing operational data, implementing cost-control measures, and ensuring compliance with all relevant regulations and standards. We are looking for a forward-thinking leader who can inspire teams, adapt to changing market demands, and consistently deliver outstanding results. A passion for hospitality, exceptional problem-solving skills, and a commitment to continuous improvement are essential.
Key Responsibilities include:
- Overseeing the day-to-day operations of multiple hospitality functions or locations remotely.
- Developing and executing strategic plans to enhance guest satisfaction and operational efficiency.
- Managing operational budgets, P&L statements, and ensuring cost-effective resource allocation.
- Leading, mentoring, and motivating operational teams to achieve high performance standards.
- Implementing and monitoring quality control measures to ensure service excellence.
- Analyzing operational performance data and identifying areas for improvement.
- Developing and enforcing standard operating procedures (SOPs).
- Collaborating with sales, marketing, and other departments to align operational goals with business objectives.
- Managing vendor relationships and ensuring timely procurement of supplies and services.
- Handling escalated guest complaints and resolving issues promptly and professionally.
- Ensuring compliance with health, safety, and hygiene regulations.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in hospitality operations management, with a significant portion in leadership roles.
- Demonstrated success in managing large-scale operations and P&L responsibility.
- Strong understanding of hospitality industry trends and best practices.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in operational management software and reporting tools.
- Ability to analyze complex data and make informed strategic decisions.
- Proven experience in remote team management and virtual collaboration.
- Strong problem-solving skills and ability to work under pressure.
Remote Senior Hospitality Operations Manager
Posted 5 days ago
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Job Description
Responsibilities:
- Oversee and manage day-to-day operations of hospitality properties remotely.
- Develop and implement operational strategies to enhance efficiency and guest satisfaction.
- Set performance standards and ensure compliance with company policies and regulations.
- Monitor financial performance, manage budgets, and identify cost-saving opportunities.
- Lead and motivate remote teams, fostering a culture of service excellence.
- Collaborate with property managers and department heads to resolve operational issues.
- Implement and oversee training and development programs for staff.
- Analyze operational data and generate reports for senior management.
- Ensure a consistently high level of guest experience across all managed properties.
- Stay updated on industry trends and best practices in hospitality management.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- 7-10 years of progressive experience in hospitality operations management.
- Proven experience in managing multiple properties or a large-scale hospitality operation.
- Strong understanding of hotel operations, revenue management, and customer service.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in hospitality management software and remote collaboration tools.
- Strong analytical and problem-solving abilities.
- Ability to manage budgets and financial performance.