15,545 Jobs in Surat

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Assistant Reservations Manager is responsible for the accurate recording and processing of reservations and the maximization of room sales through pro-active selling and up-selling techniques.
**What will I be doing?**
As the Assistant Reservations Manager, you will be responsible for performing the following tasks to the highest standards:
- Make sure all team members finish the Hilton University courses and pass the test.
- Organize regular trainings to make sure team members are familiar with hotel product knowledge and activities, as well as the service standards and requirements.
- Assist the Commercial Director / Revenue Manager to finish the hotel budget and forecast.
- Maximize room sales and revenue for the hotel, up-selling as the highest priorities.
- Check daily all new reservations, cancel or change reservations, making sure information is passed to the respective departments correctly.
- Check daily 3-5 arrival guests or groups, making sure that the guest information, requirements and price information is correct.
- Perform duties of secretarial nature including preparing correspondence, maintaining files, sending faxes, emails, etc.
- Always maintain a sales attitude, not losing any sales opportunity in the hotel.
- Develop the Reservations and Group & Tour teams to maximize revenue on all enquiries.
- Focus on any change from main guest sources and market, reporting trend changes to the Revenue Manager and Commercial Director.
- Make sure that all commissions are correct and follow up promptly.
- Make sure that all rejected business is filed by reason.
- Ensure that all correspondence has been filed accordingly, with correct and updated information.
- Comply with hotel credit policies and make sure to forecast revenue.
- Comply to setting rooms supply and price control.
- Maintain and update guest information and sales data by the Reservations procedure.
- Sustain high level guest service standards.
- Ensure that all input information is correct.
- Keep close attention to team members' requirements, including attention to every team member's workload and duties to fulfil operation needs.
- Maintain clean and tidy work areas at all times.
- Comply with all company policies related to reservations.
- Comply with all systems and procedures laid down by the hotel.
- Prioritize quality of reservations.
- Strictly follow brans standards.
- Ensure that all team members have a complete understanding of and adhere to the hotel's team member rules and regulations.
- Carry out any other reasonable duties and responsibilities as assigned.
- The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
**What are we looking for?**
An Assistant Reservations Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Hospitality: We are passionate about delivering exceptional guest experience.
- Integrity: We do the right thing all the time
- Leadership: We are leaders in industry and our communities
- Teamwork: We are team players in everything we do
- Ownership: We are owners of our actions and decisions.
- Now: We operate with a sense of urgency and discipline
- University graduate.
- Minimum 4 years of experience in a similar capacity with international chain hotels.
- Excellent command of written and spoken English and Chinese language to meet business needs.
- Good communication, organizational and interpersonal skills.
- Able to work under pressure and deal with stressful situations during busy periods.
- Knowledgeable and skilled in crisis management.
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Call Center and Reservations_
**Title:** _Asst Reservation Manager_
**Location:** _null_
**Requisition ID:** _HOT0BWWK_
**EOE/AA/Disabled/Veterans**

A Demi Chef de Partie is responsible for preparing and presenting high quality dishes to deliver an excellent Guest and Member experience while assisting with food cost controls.
**What will I be doing?**
As a Demi Chef de Partie, you will be responsible for preparing and presenting high quality dishes to deliver an excellent Guest and Member experience. A Demi Chef de Partie will also be required to assist with food cost controls. Specifically, you will be responsible for performing the following tasks to the highest standards:
+ Prepare and present high quality dishes within company guidelines
+ Keep all working areas clean and tidy and ensure no cross contamination
+ Prepare all mis-en-place for all relevant menus
+ Assist in positive outcomes from guest queries in a timely and efficient manner
+ Ensure food stuffs are of a good quality and stored correctly
+ Contribute to controlling costs, improving gross profit margins, and other departmental and financial targets
+ Assist other departments wherever necessary and maintain good working relationships
+ Report maintenance, hygiene and hazard issues
+ Comply with hotel security, fire regulations and all health and safety and food safety legislation
+ Awareness departmental targets and strive to achieve them as part of the team
+ Be environmentally aware
**What are we looking for?**
A Demi Chef de Partie serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow::
+ NVQ Level 2
+ Basic Food Hygiene Certificate
+ Positive attitude
+ Good communication skills
+ Ability to work under pressure
+ Ability to work on own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ NVQ Level 3
+ Previous kitchen experience in similar role
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Culinary_
**Title:** _Demi Chef de Partie_
**Location:** _null_
**Requisition ID:** _HOT0BWWM_
**EOE/AA/Disabled/Veterans**

A Purchasing Assistant / Clerk will support the negotiation of contracts, purchasing of required goods, and record-keeping as it related to transactions and vendor performance.
**What will I be doing?**
As Purchasing Assistant / Clerk, you will support the negotiation of contracts, purchasing of required goods, and record-keeping as it related to transactions and vendor performance. Specifically, you will be responsible for performing the following tasks to the highest standards:
+ Obtain competitive quotations for hotel requirements and ensure that the best product is sourced and purchased, using Group Nominated suppliers where applicable
+ Ensure locally Nominated supplier information is kept current
+ Manage the database of active local contracts with suppliers
+ Ensure Purchasing Manual is current
+ Adhere to quality procedures and standards and oversee purchasing administration such that all Hilton policies and standards are upheld
+ Maintain a record of commitments for all budgets and ensure that the relevant senior managers are constantly informed of updates
+ Ensure a comprehensive system for allocating and reconciling purchase orders
+ Monitor all areas of purchasing including contracts, leases and nominations
+ Prepare the month end accounts reports in an accurate and timely manner
+ Execute on tasks/requests as instructed by the Hotel Management
**What are we looking for?**
A Purchasing Assistant / Clerk serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Strong financial knowledge and ability to work with budgets
+ Computer literate, with good MS Excel skills
+ Good time management and organisation skills
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Previous experience within the hotel/leisure sector
+ Previous experience in a similar purchasing role
+ Relevant degree, in Finance/Accounting or related business discipline, from an academic institution
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Supply Management, Procurement, Purchasing, and Receiving_
**Title:** _Purchasing Assistant / Clerk_
**Location:** _null_
**Requisition ID:** _HOT0BWWJ_
**EOE/AA/Disabled/Veterans**

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Front Desk Supervisor provides leadership and guidance to Front Desk staff during the assigned shift to ensure that consistent quality service is provided.
**What will I be doing?**
As the Front Desk Supervisor, you will be responsible for performing the following tasks to the highest standards:
- Supervise Front Desk staff to ensure smooth and efficient operation during the assigned shift.
- Communicate effectively both verbally and in writing to provide clear directions to staff.
- Assign and instruct Guest Service Agents in the details of work, observing their performance and encouraging improvements.
- Use creative management skills to solve guest and team member problems, ensuring compliance with company standards to ensure consistent high-quality guest relations.
- Manage desk, resolve guest concerns, handles emergencies and other challenges that may occur during the assigned shift, implementing resolutions by using discretion and judgment.
- Greet customers immediately with a friendly and sincere welcome, using a positive and clear speaking voice.
- Listen to and understand requests, issues and situations from both guests and team members.
- Regular attendance in conformance with the standards established by Hilton from time to time.
- Work varying schedules to reflect the business needs of the hotel due to the cyclical nature of the hospitality industry.
- Support and motivate front desk team members by leading by example and employing competent and consistent management practices.
- Actively take part in training the team, supporting and leading formal training sessions and focusing on on-the-job training to ensure that all team members are of the same standard.
- Attend training where and when required.
- Act as a coach and mentor to team members, reinforcing standards and expectations and motivating team members to strive for established targets.
- Maintain discipline amongst team members, ensuring consistency in accordance with the team member handbook, Chinese Labor Law and HR guidelines.
- Be involved with the development of high potential team members to ensure that all team members are trained to progress to the next level of their career.
- Contribute to the hotel and team by sharing new ideas and suggestions for improvements, being innovative and creative to provide quality service and customer care to team members and guests.
- Responsible for the smooth induction and facilitation of training for new team members, ensuring that they are trained to the minimum level standard and that they can competently complete their jobs and know what is expected of them.
- Create a warm and welcoming arrival for guests, ensuring that they feel expected and immediately "at-home" when they arrive.
- Check-in guests in accordance with their reservation details, ensuring that the registration cards are completed, reservation information confirmed, Hilton Honors and Frequent Flyer numbers enquired, and method of payment is secured.
- Ensure that guests are escorted to their rooms, hotel facilities and room features are explained, and luggage is delivered in a prompt manner.
- Handle complaints promptly and efficiently, taking the necessary action, and informing the Guest Relations Manager or Guest Service Manager to follow-up where appropriate.
- Follows-up with all guests to ensure satisfaction with problem resolutions.
- Maintain awareness of guests' profiles and specific preferences, ensuring that they are acted upon for each reservation.
- Act as the first point of contact and liaison for VIP guests, ensuring that they are treated personally and recognized as an individual.
- Liaise with Sales, Reservations and the Business Development teams to handle corporate guests.
- Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received.
- Allocate room in accordance to the guests' reservations, preferences and remarks, maintaining a systemized and sales focused approach to room inventory management.
- Ensure that guests' profiles and information is input into the Police Report system in a timely and accurate way.
- Apply Hilton brand standards in each and every action, acting as a role model and example of how the standards should be carried out in a practical setting.
- Knowledgeable of the hotel's facilities and services as well as basic knowledge of Hilton International, MEAP and other properties in China.
- Up to date with information on facilities, attractions, places of interest, sights and activities in and around the hotel.
- Ensure communication, coordination and cooperation between the front desk and other operating departments, specifically Housekeeping, F&B and Accounts.
- Maintain hotel systems to ensure accuracy of information and data, and that it is easy to use and operate, in an organized and systemized way.
- Ensure that the Front Desk equipment and systems are functioning at all times, and that the area is maintained in a clean, tidy and organized way.
- Pass on information effectively, ensuring that all necessary details are communicated to the intended person and that any pending action is completed, and guest satisfaction is confirmed.
- Conduct daily briefings, shift handovers, attend meetings and effectively communicate information to team members.
- Ensure that the Assistant Front Desk and Guest Service Managers are kept aware and up to date with operational issues.
- Ensure that the day-to-day functions of the front desk are completed, including but not limited to Guest Service Manager's checklists, trace reports, credit limit checks, online back-ups, allocation of rooms, Lost Interface, Pay-Masters, discount and rate discrepancies, and registration cards.
- Check registration cards, meetings and functions information, billing instructions, financial records and reservation backups to ensure that all information received is acted upon.
- Complete reports where and when requested, ensuring that they are complete and delivered on time to the respected parties.
- Ensure that the front desk is kept stocked and maintained with requisitions and that par levels are maintained, and stock tracked.
- Keep up to date and aware of competitor activities in order to be proactive and create market advantage.
- Adhere to the hotel selling strategy of Demand Based Pricing and maintain rate integrity by offering clear, transparent, and value for money rates to guests.
- Comply with Health & Safety, Emergency Management, the Disaster manual, Fire procedures and regulations. In the absence of the Guest Relations Manager, be a part of the Fire Team and take action accordingly.
- Adhere strictly to standard cash handling procedures amongst team members, ensuring that all team members balance their float and drop the required amount.
- Adhere to the company's credit policy at all times when handling cash, credit card transactions, city ledgers, providing currency exchange services, LPO and third-party payments for rooms, meetings, F&B and any other charges that may be incurred by guests.
- Maintain safety deposit boxes, ensuring that guests' valuables are safe and secure at all times.
- Follow-up on outstanding accounts to ensure no loss of revenue and secure method of payment for upcoming reservations.
- Maintain the efficiency of departure by checking all guests' folios to ensure accuracy of charges.
- Manage costs effectively by minimizing and controlling expenses.
- Maintain awareness of sales opportunities within the hotel, maximizing revenue in an ethical and responsible manner, adhere to Hilton brand standards and ensuring that guests receive value for money.
- Handle guest relocations as required.
- Familiar with and master the Front Desk system.
- Carry out any other reasonable duties and responsibilities as assigned.
- The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
**What are we looking for?**
A Front Desk Supervisor serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Able to read, write, speak and understand the English language to communicate effectively with guests and employees.
- Able to access and accurately input information using a moderately complex computer system, including Hilton property management systems.
- Good interpersonal skills to provide overall guest satisfaction.
- Basic mathematical comprehension to understand and interpret numbers as they apply to operations in hotels.
- Able to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect and analyse accurate information and resolve conflicts.
- Able to work under pressure and deal with stressful situations during busy periods.
- 2 to 3 years of related working experience preferred.
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Front Desk Supervisor_
**Location:** _null_
**Requisition ID:** _HOT0BVYV_
**EOE/AA/Disabled/Veterans**

A Front Office Coordinator assists in daily Front Office operations and works with customers and Guests to serve their needs and provide an excellent customer service experience.
**What will I be doing?**
As Front Office Coordinator, you will assist in daily Front Office operations and work with customers and Guests to serve their needs and provide an excellent customer service experience. A Front Office Coordinator is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
+ Assist the Front Office Manager with daily Front Office operations
+ Provide prompt service and actively seek opportunities to drive Guest satisfaction
+ Ensure the team are kept fully aware of any relevant feedback from either the Guests or other departments
+ Manage, resolve or escalate any and all Guest complaints quickly
+ Work with all facilities and services provided within the hotel and identify opportunities for up-selling and promoting new or ongoing events
+ Advise team of any special events or VIP Guests in the hotel for events or for general accommodations
+ Ensure a high level of product knowledge of the hotel and the local area and be aware of the daily hotel event schedule
+ Attend all Front Office meetings
+ Act in accordance with fire, health and safety regulations and follow the correct procedures when required
+ Serve your role and Team in an environmentally-conscience manner
**What are we looking for?**
Front Office Coordinators serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Previous customer service experience within the hotel/leisure/retail sector
+ Excellent interpersonal and communication skills
+ Commitment to delivering a high level of customer service
+ Ability to work under pressure
+ Excellent grooming standards
+ Flexibility to respond to a variety of work situations
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ High level of IT proficiency
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Front Office Coordinator_
**Location:** _null_
**Requisition ID:** _HOT0BVYW_
**EOE/AA/Disabled/Veterans**

**Additional Information**
**Job Number**
**Job Category** Property Leadership
**Location** Le Méridien Surat, Dumas Road Magdalla Circle, Surat, Gujarat, India, VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to both Marriott International and property ownership. Verifies implementation of service strategy and initiatives with the objective of meeting or exceeding guest expectations, increased profit and market share. Holds property leadership team accountable for strategy execution, and guides their individual professional development. The position verifies that sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. Verifies that the objectives and goals of Marriott and property owners work together to achieve brand positioning and success. Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results. The position is actively involved in the local community and builds strong relationships with local officials, businesses, and customers.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years' experience in the management operations, sales and marketing, finance and accounting, or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years' experience in the management operations, sales and marketing, finance and accounting, or related professional area.
**Preferred:**
- General Manager experience in limited or full-service property.
- Ability and willingness to work flexible hours including weekends, holidays and late nights.
- Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.
**JOB SPECIFIC TASKS**
**Business Strategy Development**
Stays current with industry trends and monitors strengths and weakness of competition; explores new business opportunities; develops business plans designed to maximize property customer satisfaction, profitability, and market share; ensures property business plans are aligned with the hotel's business strategies; translates Marriott global strategic plan into one that can be executed on property.
**Business Strategy Execution**
Executes business plans designed to maximize property customer satisfaction, profitability, and market share; ensures that property business plans and employees are aligned with business strategies; holds property leadership team accountable for successful delivery of business plans; experiments with new ideas and takes calculated risks to improve guest satisfaction and profitability; evaluates the success of property business strategies to inform future business plan enhancements; continually ensures business plans and actions have a positive impact on property performance.
**Sales and Marketing**
Works closely with Sales and Marketing team to develop revenue generating strategies for property; identifies new business leads, develops tailored sales approach, and actively pursues leads with Sales and Marketing team; validates that sales and marketing strategy is aligned with brand strategy and is effectively executed against established goals; verifies that property leaders understand and leverage Marriott demand engines to full potential; augments guest preference for property through booking ease and quality interactions with sales force.
**Talent Management and Organizational Capability**
Creates a cohesive and high-performance Executive Committee that continuously strives for positive results and improvement; coaches Executive Committee by providing specific feedback and holds them accountable for performance; creates learning and development opportunities for employees; creates and effectively executes development plans for both direct reports based on their individual strengths, development needs, and career aspirations; ensures all managers are doing the same for their direct reports; identifies resource needs to strengthen property team; creates succession plans for future job openings; actively supports the staffing process; ensures effective work processes, systems and teamwork are in place to maximize individual and overall property performance.
**Business Information Analysis**
Reviews business related data such as market share, financial performance, inventory, employee engagement, and customer satisfaction; analyzes business information to proactively address changing market conditions, ensure property operates within budgetary guidelines, and achieves profit margin goals; uses business information to identify indicators of product and service successes and opportunities for improvement; integrates business information into business plans.
**Employee and Labor Relations**
Verifies that all employees are treated fairly, and with respect; builds rapport with employees by fostering an environment of open communication and spending time with employees on the frontlines; makes self-available to employees ("open door policy"); verifies that pay and benefits are appropriate for labor market; celebrates the success of employees in a public way; works with Human Resources to maximize employee engagement and monitor local labor environment to address issues as needed.
**Revenue Management**
Works with Revenue Management team to develop effective pricing strategies, balancing seasonality, economy, customer segments, property objectives and customer satisfaction; established revenue strategy that supports the hotel's positioning in local market; ensures demand forecasting and sound revenue practices are in place to maximize yield; identifies ways to grow occupancy, RevPAR, and market share by researching and staying aware of competitor strategies; controls labor and capital expenses.
**Owner Relations**
Builds strong rapport with property owners through proactive and on-going communication; keeps owner informed of brand initiatives and guest experiences; provides owners with in-depth analysis of property performance, incorporating guest, financial and employee business data; manages an effective balance between owner interests and Marriott brand interests and develops solutions that create value for both; develops and effectively promotes ideas for improving property service and profitability to ownership.
**Customer and Public Relations Management**
Interacts with guests and other customers on a frequent basis to obtain feedback about their experiences on property; utilizes guest/customer feedback to recognize outstanding employee service performance and improve service delivery; emphasizes and holds leadership team accountable for addressing service failures or potential service failures, and for developing innovative ways to exceed guest expectations; establishes presence in the market by actively promoting an exemplary property/brand image, involving oneself in the local community, and by developing strategic alliances with local officials, businesses, and customers; anticipates needs of large groups or high profile guests in order to deliver flawless service; verifies that products, services, and events attain the appropriate publicity ("PR buzz").
**Company/Brand Policy, Procedures, and Standards Compliance**
Verifies property compliance with legal, safety, operations, labor, and Marriott brand product and service standards; conducts both routine and short-notice quality assurance audits with specific departments; holds employees accountable for performing audits on a regular basis; conducts detailed walk-throughs to ensure building, public areas, kitchen, and grounds are well-maintained, safe, and meet or exceed guest expectations; validates that employees are appropriately trained and performing to standard.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We're looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

An Assistant Sales Manager supports the Sales Team through analysis and reporting of results and trends, recommends sales approaches to expand and add business, and develops the skills and culture of the Sales Team Members.
**What will I be doing?**
As Assistant Sales Manager, you will be responsible for working closely with the Sales Team to analyse market trends, report results and develop a Sales Team to execute the selling strategy and achieve business objectives. Specifically, you will be responsible for performing the following tasks to the highest standards:
+ Analyse local market trends and develop new business leads
+ Maximise all Revenue opportunities
+ Contribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategy
+ Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market
+ Negotiate room rates/packages with corporate clients
+ Ensure the Sales Team Members are developed effectively and generate a culture of high quality standards and pro-active selling
+ Develop and implement creative local marketing channels including social media sites
+ Work within current business strategies and recognise potential opportunities
+ Communicate with all departments as required within each hotel
+ Attend Sales events when required
+ Report on a weekly/monthly basis appointments, calls made, and list of business leads
+ Answer customer queries in a timely and suitable manner
**What are we looking for?**
An Assistant Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Positive attitude and good communication skills
+ Commitment to delivering a high level of customer service
+ Excellent grooming standards
+ Excellent organisational and planning skills
+ Flexibility to respond to a range of different work situations
+ Ability to work under pressure and under own initiative
+ Previous experience in sales role with the ability to close a sale
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Knowledge of local market
+ Strong leadership skills, whereas it is evident that you can effectively manage and motivate a team to perform beyond expectations
+ Strong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challenges
+ Business degree, or any relevant qualification, would be advantageous
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Sales_
**Title:** _Assistant Sales Manager_
**Location:** _null_
**Requisition ID:** _HOT0BV2I_
**EOE/AA/Disabled/Veterans**

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Engineering Supervisor inspects and assists in the regular maintenance of the Engineering department's systems as well as execute maintenance requests from the systems.
**What will I be doing?**
As the Engineering Supervisor, you will be responsible for performing the following tasks to the highest standards:
- Lead, plan and organize.
- Deal with emergent situations and solve equipment problems.
- Ensure that all staff receive technical training, supervision and are assessed.
- Ensure that the department adheres to hotel policies, procedures and guiding principles.
- Manage and control wastage, make good use of energy and materials, and be environmentally friendly.
- Effectively lead employees, setting a good example, proactive and good leadership.
- Organize staff to do routine maintenance work, ensuring that the quality of work meet hotel standards.
- Report any irregularities / situations to your superior.
- Assist the Duty Engineer in employee managing and maintenance planning, motivate staff to achieve the common goal and enhance team spirit.
- Ensure hotel systems and equipment are maintained, supervise and arrange all procedures.
- Ensure that all relevant systems and equipment plant are in good condition and high standards.
- Carry out preventive maintenance, energy conservation and cost control programs.
- Keep a proper record of relevant hotel systems and equipment.
- Control and manage properly all equipment, tools and materials.
- Actively enhance effective communications with the supervisor, staff, and local authorities.
- Monitor and supervise closely all contractors and construction, ensuring the highest standards.
- Complete other tasks assigned by your superior.
**What are we looking for?**
An Engineering Supervisor serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- At least 2 years of relevant working experience.
- Technical Secondary education on electric appliances, machines or equivalent.
- Knowledgeable of electrical appliances, air-conditioners, boilers, machines and pipelines, etc.
- Effectively communicate with your superior and staff.
- Team player who is honest and diligent with no unhealthy addictions.
- Healthy with no serious disease or physical defect which may affect the fulfilment of relevant works.
- Fluent in Mandarin to communicate with locals.
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Engineering, Maintenance and Facilities_
**Title:** _Engineering Supervisor_
**Location:** _null_
**Requisition ID:** _HOT0BR2E_
**EOE/AA/Disabled/Veterans**