Hotel Operations Manager

380001 Ahmedabad, Gujarat ₹60000 Annually WhatJobs

Posted 1 day ago

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full-time
Our client, a prestigious establishment in the hospitality sector, is seeking an experienced and dynamic Hotel Operations Manager to oversee the day-to-day operations of their facility. This is a hands-on role that requires a deep understanding of all aspects of hotel management, from guest services and front desk operations to housekeeping, food and beverage, and facilities maintenance. You will be responsible for ensuring the highest standards of service excellence, guest satisfaction, and operational efficiency. Key duties include managing and motivating a diverse team of staff, developing and implementing operational policies and procedures, and controlling budgets to optimize profitability. You will also be tasked with resolving guest complaints promptly and effectively, maintaining a safe and welcoming environment, and ensuring compliance with all health, safety, and licensing regulations. The ideal candidate will possess exceptional leadership and interpersonal skills, with a proven ability to manage multiple priorities in a fast-paced environment. Strong financial acumen, excellent problem-solving abilities, and a keen eye for detail are essential. A minimum of 5 years of experience in a similar management role within the hospitality industry is required. A degree or diploma in Hotel Management, Hospitality Administration, or a related field is highly preferred. This position is based in **Ahmedabad, Gujarat, IN**, and requires a commitment to being on-site to effectively manage operations and engage with staff and guests. You will play a critical role in shaping the guest experience and driving the success of the hotel. We are looking for an individual who is passionate about delivering exceptional service and committed to operational excellence.
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Hotel Operations Manager

380002 Ahmedabad, Gujarat ₹700000 Annually WhatJobs

Posted 4 days ago

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full-time
Our client is seeking an experienced and customer-focused Hotel Operations Manager to oversee the daily operations of their establishment. This role is critical in ensuring the highest standards of service delivery, guest satisfaction, and operational efficiency across all hotel departments, including front desk, housekeeping, food and beverage, and maintenance. The ideal candidate will possess strong leadership skills, a deep understanding of the hospitality industry, and a passion for creating exceptional guest experiences.

Key Responsibilities:
  • Manage and coordinate the operations of all hotel departments to ensure seamless service delivery.
  • Develop and implement operational policies and procedures to enhance efficiency and guest satisfaction.
  • Oversee staff recruitment, training, scheduling, and performance management.
  • Ensure adherence to quality standards, hygiene, and safety regulations.
  • Manage budgets, control costs, and optimize revenue generation opportunities.
  • Handle guest complaints and concerns promptly and effectively, aiming for full resolution.
  • Conduct regular inspections of hotel facilities to ensure they are well-maintained and presentable.
  • Collaborate with department heads to set performance goals and monitor progress.
  • Develop and implement strategies to enhance guest loyalty and repeat business.
  • Manage inventory and procurement of supplies for various departments.
  • Stay informed about industry trends and best practices to maintain a competitive edge.
  • Prepare operational reports for senior management, highlighting key performance indicators and areas for improvement.
  • Foster a positive and productive work environment for all hotel staff.

The ideal candidate will have a Bachelor's degree in Hospitality Management or a related field, coupled with significant experience in hotel operations, preferably in a management capacity. Proven leadership and team-building skills are essential. Strong financial acumen, including budgeting and cost control, is required. Excellent communication, interpersonal, and problem-solving skills are paramount for interacting with guests and staff. A thorough understanding of hotel management software and systems is beneficial. The ability to work flexible hours, including evenings, weekends, and holidays, is necessary. This role requires a hands-on approach and a commitment to delivering outstanding hospitality services. You will have the opportunity to shape the guest experience and contribute to the success of a reputable hotel.
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Hotel Operations Manager

380001 Ahmedabad, Gujarat ₹55000 Annually WhatJobs

Posted 4 days ago

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full-time
Our client is seeking a dynamic and experienced Hotel Operations Manager to lead their prestigious establishment in Ahmedabad, Gujarat, IN . This critical role requires a seasoned professional with a passion for hospitality and a proven ability to manage all aspects of hotel operations to ensure exceptional guest experiences and operational efficiency. You will oversee various departments, including front desk, housekeeping, food and beverage, and maintenance, ensuring seamless coordination and service delivery. The ideal candidate will have a comprehensive understanding of hotel management principles, customer service standards, and financial management within the hospitality industry. Key responsibilities include developing and implementing operational strategies, managing staff performance, controlling budgets, and ensuring compliance with health, safety, and hygiene regulations. You will also be responsible for guest satisfaction, handling complaints, and implementing service improvement initiatives. Strong leadership, problem-solving, and interpersonal skills are essential. A bachelor's degree in hospitality management or a related field, coupled with significant experience in hotel operations, is required. You will work closely with department heads to foster a positive work environment, drive team performance, and uphold the brand's reputation. This is an exciting opportunity to shape the guest experience and contribute to the success of a renowned hospitality brand in a vibrant city.
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Hotel Operations Manager

380001 Ahmedabad, Gujarat ₹800000 Annually WhatJobs

Posted 5 days ago

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Job Description

full-time
Our client, a renowned hospitality establishment in **Ahmedabad, Gujarat, IN**, is seeking a dynamic and experienced Hotel Operations Manager to oversee and enhance the daily operations of their facility. This role is pivotal in ensuring exceptional guest experiences and maintaining the highest standards of service, efficiency, and profitability. The Hotel Operations Manager will be responsible for managing various departments, including front desk, housekeeping, food and beverage, and maintenance, ensuring seamless coordination and optimal performance. Key duties include developing and implementing operational policies and procedures, managing budgets, controlling costs, and optimizing resource allocation. You will lead, train, and motivate a diverse team of hospitality professionals, fostering a culture of excellence and guest satisfaction. A strong understanding of revenue management, marketing strategies, and customer relationship management is essential. The ideal candidate will possess excellent leadership, communication, and problem-solving skills, with a proven ability to handle challenging situations effectively. Experience in the hospitality industry, with a successful track record in hotel management, is a prerequisite. This position offers a hybrid work model, allowing for flexibility in managing operations both on-site and through strategic remote oversight. If you are a passionate hospitality professional with a commitment to delivering outstanding service and driving operational success, we encourage you to apply and join our client's esteemed team.
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Hotel Operations Manager

380001 Ahmedabad, Gujarat ₹1000000 Annually WhatJobs

Posted 8 days ago

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Job Description

full-time
Our client, a premier hospitality group, is seeking an experienced and forward-thinking Hotel Operations Manager to lead their operations entirely remotely. This role is designed for a seasoned professional who can effectively manage and optimize hotel operations without being physically present on-site daily. You will oversee all aspects of hotel management, including guest services, front desk operations, housekeeping, food and beverage, and maintenance, ensuring the highest standards of service and operational efficiency. Leveraging technology and strong communication protocols will be key to success in this fully distributed role.

You will be responsible for developing and implementing operational strategies, setting performance goals, and monitoring key performance indicators (KPIs) across all hotel departments. This includes managing budgets, controlling costs, and identifying opportunities for revenue enhancement. Collaboration with on-site hotel managers and staff, as well as corporate departments such as marketing, sales, and finance, will be crucial. You will need to foster a strong service culture and ensure consistent brand standards are met across all touchpoints, utilizing virtual training and performance management tools. The ability to analyze operational data, identify trends, and implement corrective actions proactively is essential.

Key Responsibilities:
  • Oversee all hotel operational departments remotely, including front office, housekeeping, F&B, and maintenance.
  • Develop and implement operational policies and procedures to enhance efficiency and guest satisfaction.
  • Manage departmental budgets, control costs, and ensure profitability.
  • Monitor key performance indicators (KPIs) and implement strategies for improvement.
  • Lead and motivate remote and on-site teams through effective communication and virtual leadership.
  • Ensure consistent delivery of high-quality guest experiences and adherence to brand standards.
  • Collaborate with corporate teams on strategic initiatives and operational improvements.
  • Utilize technology and digital tools for remote management and communication.
  • Conduct virtual audits and performance reviews.
  • Address and resolve operational challenges and guest feedback promptly.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 6 years of progressive experience in hotel operations management.
  • Demonstrated success in managing multiple hotel departments or properties.
  • Strong understanding of hotel operations, including front desk, housekeeping, F&B, and revenue management.
  • Exceptional leadership, communication, and interpersonal skills, with proven ability to manage remotely.
  • Proficiency in hotel management software (PMS) and operational analytics tools.
  • Strong financial acumen and budget management skills.
  • Ability to adapt to a fast-paced, evolving remote work environment.
  • Experience in crisis management and problem-solving.
This is a unique opportunity to shape the operational excellence of prestigious hotels while enjoying the flexibility of a fully remote role based in or near Ahmedabad, Gujarat, IN .
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Hotel Operations Director

380001 Ahmedabad, Gujarat ₹100000 Annually WhatJobs

Posted 11 days ago

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Job Description

full-time
Our client is seeking a seasoned and strategic Hotel Operations Director to lead their hospitality initiatives. This is a fully remote position, allowing you to oversee operations and drive strategic growth from anywhere. You will be responsible for ensuring the highest standards of guest satisfaction, operational efficiency, and financial performance across all managed properties. The ideal candidate will have a comprehensive understanding of hotel operations, from front desk and housekeeping to food & beverage and revenue management. Key responsibilities include developing and implementing operational strategies, setting performance goals, monitoring financial results, and ensuring compliance with brand standards and regulatory requirements. You will work closely with on-site management teams, providing guidance, support, and leadership to achieve operational excellence. Experience in developing and executing marketing and sales strategies to maximize occupancy and revenue is crucial. This role demands exceptional leadership skills, a keen eye for detail, and the ability to foster a culture of exceptional service. You will also be responsible for managing budgets, controlling costs, and identifying opportunities for operational improvements and cost savings. Strong analytical skills and the ability to interpret financial data are essential for driving profitability. If you are a results-oriented hospitality leader passionate about delivering outstanding guest experiences and driving business success in a remote capacity, this is an exceptional opportunity.

Responsibilities:
  • Oversee all day-to-day operations of hotel properties to ensure efficiency and guest satisfaction.
  • Develop and implement strategic plans to achieve operational and financial goals.
  • Monitor and analyze key performance indicators (KPIs) for all departments.
  • Ensure adherence to brand standards, quality guidelines, and safety regulations.
  • Manage budgets, control expenses, and maximize profitability.
  • Lead, mentor, and motivate on-site management teams to achieve high performance.
  • Develop and execute effective sales and marketing strategies to drive revenue.
  • Oversee guest service initiatives and ensure prompt resolution of guest issues.
  • Manage relationships with vendors and suppliers.
  • Stay abreast of industry trends and best practices in hospitality management.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 8 years of progressive experience in hotel operations management, with at least 3 years in a Director-level role.
  • Proven track record of success in managing hotel operations and improving financial performance.
  • Strong understanding of revenue management, sales, marketing, and guest services in the hospitality industry.
  • Exceptional leadership, communication, and interpersonal skills.
  • Ability to analyze financial statements and operational data to make informed decisions.
  • Experience working in a remote leadership capacity and managing teams effectively.
  • Knowledge of hotel management software and systems.
  • Commitment to delivering exceptional guest experiences.
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Luxury Hotel Operations Manager

380001 Ahmedabad, Gujarat ₹80000 Monthly WhatJobs

Posted 1 day ago

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Job Description

full-time
Our client, a prestigious luxury hotel renowned for its exceptional guest service, is seeking an accomplished Operations Manager to oversee daily operations at their premier property in Ahmedabad, Gujarat, IN . This key leadership position requires a seasoned professional with a passion for hospitality and a proven track record in managing diverse hotel departments to ensure seamless service delivery and guest satisfaction. The Operations Manager will be instrumental in driving operational excellence, maintaining brand standards, and fostering a positive work environment for all staff members.

Responsibilities include:
  • Overseeing the day-to-day operations of all hotel departments, including Front Office, Food & Beverage, Housekeeping, and Banquets, to ensure efficiency and adherence to service standards.
  • Developing and implementing strategies to enhance guest satisfaction and loyalty, addressing guest feedback promptly and professionally.
  • Managing departmental budgets, controlling costs, and maximizing revenue opportunities across all operational areas.
  • Recruiting, training, motivating, and supervising a high-performing team of department heads and staff, ensuring adherence to company policies and procedures.
  • Ensuring compliance with all health, safety, and sanitation regulations to maintain a safe and secure environment for guests and staff.
  • Collaborating with the Executive Chef and F&B Director on menu development, quality control, and service delivery in all food and beverage outlets and banqueting events.
  • Working closely with the Housekeeping Manager to ensure immaculate room and public area cleanliness and presentation.
  • Implementing and monitoring service standards and operational procedures to guarantee a consistent and superior guest experience.
  • Managing vendor relationships and ensuring timely procurement of supplies and services.
  • Reporting on operational performance to senior management, identifying trends, and recommending improvements.

Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 5-7 years of progressive experience in hotel operations, with at least 3 years in a management role within a luxury hotel environment.
  • Proven ability to lead, mentor, and develop diverse teams.
  • Strong understanding of hotel operations, financial management, and budgeting.
  • Exceptional customer service skills and a commitment to exceeding guest expectations.
  • Excellent communication, interpersonal, and problem-solving abilities.
  • Familiarity with property management systems (PMS) and other hotel operational software.
  • Knowledge of local market trends and competitor activities.
This is a challenging yet rewarding opportunity to shape the guest experience at a landmark establishment.
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Senior Hotel Operations Manager

380001 Ahmedabad, Gujarat ₹1000000 Annually WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client is seeking a seasoned and highly motivated Senior Hotel Operations Manager to oversee the daily operations of a prestigious hospitality establishment. This hands-on role requires a leader with exceptional interpersonal skills, a keen eye for detail, and a deep understanding of all aspects of hotel management, including front desk, housekeeping, food and beverage, and guest services. The successful candidate will be instrumental in ensuring the highest standards of guest satisfaction, operational efficiency, and financial performance. This position is based entirely on-site in Ahmedabad, Gujarat, IN , demanding a strong presence and proactive leadership within the hotel.

Key Responsibilities:
  • Direct and manage all hotel departments to ensure smooth and efficient operations.
  • Develop and implement operational strategies to enhance guest experience and maximize revenue.
  • Oversee staffing, training, scheduling, and performance management of all operational personnel.
  • Manage the hotel budget, controlling costs and ensuring profitability targets are met.
  • Maintain impeccable standards of cleanliness, safety, and security throughout the property.
  • Develop and implement standard operating procedures (SOPs) for all departments.
  • Handle guest complaints and resolve issues promptly and professionally to ensure guest satisfaction.
  • Monitor inventory levels for supplies and amenities, ensuring adequate stock and efficient procurement.
  • Collaborate with department heads to set goals and objectives for each area of operation.
  • Ensure compliance with all local health, safety, and licensing regulations.
  • Analyze operational data and financial reports to identify areas for improvement and implement corrective actions.
  • Foster a positive and productive work environment for all hotel staff.
  • Conduct regular inspections of guest rooms, public areas, and back-of-house operations.
  • Represent the hotel in community events and build relationships with local businesses.
  • This is a strictly on-site position located in Ahmedabad, Gujarat, IN .
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 8 years of progressive experience in hotel operations management.
  • Proven leadership skills with the ability to motivate and manage a diverse team.
  • Strong financial acumen, including budgeting, forecasting, and P&L management.
  • Excellent problem-solving and decision-making abilities.
  • In-depth knowledge of hotel operations software and systems.
  • Exceptional customer service skills and a passion for delivering memorable guest experiences.
  • Strong understanding of health, safety, and sanitation regulations.
  • Excellent communication and interpersonal skills.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Demonstrated ability to drive revenue growth and control costs effectively.
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Senior Hotel Operations Manager

380001 Ahmedabad, Gujarat ₹70000 Annually WhatJobs

Posted 3 days ago

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Job Description

full-time
Our client, a prestigious hospitality group, is seeking an experienced and dynamic Senior Hotel Operations Manager to oversee the seamless running of their flagship property in Ahmedabad, Gujarat, IN . This critical role requires exceptional leadership, a keen eye for detail, and a passion for delivering unparalleled guest experiences. You will be responsible for managing all day-to-day hotel operations, including front office, housekeeping, food & beverage, and maintenance, ensuring the highest standards of service and operational efficiency. The ideal candidate has a proven track record in hotel management and a deep understanding of the hospitality industry.

Responsibilities:
  • Oversee and direct all hotel departments to ensure smooth and efficient operations.
  • Develop and implement operational strategies to maximize revenue and guest satisfaction.
  • Manage budgets, control costs, and ensure profitability across all departments.
  • Ensure compliance with all health, safety, and hygiene standards and regulations.
  • Lead, motivate, and develop a high-performing hotel team.
  • Handle guest feedback and resolve escalated issues promptly and professionally.
  • Monitor service standards and implement improvements to enhance the guest experience.
  • Collaborate with the Sales and Marketing team to drive business and promote hotel services.
  • Conduct regular staff training and performance evaluations.
  • Manage vendor relationships and procurement for hotel supplies and services.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field. A Master's degree is a plus.
  • Minimum of 7 years of progressive experience in hotel operations management, with at least 3 years in a senior leadership role.
  • Proven ability to manage multiple departments and a large workforce.
  • Strong financial acumen and experience in budgeting and P&L management.
  • Excellent leadership, communication, and interpersonal skills.
  • In-depth knowledge of hotel operations, industry best practices, and relevant software systems.
  • Ability to thrive under pressure and make sound decisions in a fast-paced environment.
  • A passion for delivering exceptional customer service.
  • Fluency in English and Gujarati is preferred.
  • Knowledge of local tourism trends and market dynamics.
This is an outstanding opportunity for a seasoned hospitality professional to lead operations at a premier establishment in Ahmedabad, Gujarat, IN . If you are a results-oriented leader dedicated to excellence in hospitality, we encourage you to apply.
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Senior Hotel Operations Manager

380001 Ahmedabad, Gujarat ₹70000 Annually WhatJobs

Posted 5 days ago

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Job Description

full-time
Our client seeks a seasoned and dynamic Senior Hotel Operations Manager to oversee and optimize the day-to-day operations of their esteemed establishment. This role requires a strategic leader with a proven track record in hospitality management, focusing on delivering exceptional guest experiences while maintaining operational efficiency and profitability. You will be responsible for managing all hotel departments, including front desk, housekeeping, F&B, and maintenance, ensuring seamless coordination and adherence to high service standards. Key responsibilities include developing and implementing operational strategies, managing budgets, controlling costs, and driving revenue growth. The ideal candidate will possess strong leadership, problem-solving, and communication skills, with a deep understanding of hotel industry best practices. You will lead and motivate a diverse team, foster a culture of service excellence, and ensure guest satisfaction is paramount. This hybrid role offers the flexibility to work remotely on certain days, complemented by essential on-site presence for hands-on management and strategic oversight. Your expertise in operational planning, staff training, and service recovery will be critical. We are looking for an individual who can analyze operational performance, implement improvements, and uphold the brand's reputation for quality and hospitality. This position is based in Ahmedabad, Gujarat, IN , and requires a balance of remote strategic work and on-site operational leadership.

Responsibilities:
  • Oversee all aspects of hotel operations, including front desk, housekeeping, F&B, and maintenance.
  • Develop and implement operational policies and procedures to enhance efficiency and guest satisfaction.
  • Manage departmental budgets, control costs, and ensure profitability.
  • Lead and motivate hotel staff, providing training, guidance, and performance management.
  • Ensure the delivery of exceptional guest service and handle guest complaints effectively.
  • Monitor operational performance metrics and implement corrective actions as needed.
  • Collaborate with department heads to ensure seamless coordination and communication.
  • Maintain relationships with vendors and suppliers.
  • Uphold brand standards and ensure compliance with all health and safety regulations.
  • Drive revenue generation initiatives and optimize occupancy rates.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 7 years of progressive experience in hotel operations management.
  • Proven experience in managing multiple hotel departments.
  • Strong understanding of hotel operations, including front office, F&B, and housekeeping.
  • Excellent leadership, interpersonal, and communication skills.
  • Demonstrated ability to manage budgets and control costs effectively.
  • Proficiency in property management systems (PMS) and other hotel software.
  • Strong problem-solving and decision-making abilities.
  • Ability to work in a hybrid model, balancing remote strategic tasks with on-site management.
  • Commitment to delivering outstanding guest service.
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