61 Icici Bank jobs in Jaipur

• Develop and execute strategic plans for financial institutions, focusing on market entry, product development, and operational efficiency.
• Conduct in-depth market research, competitive analysis, and customer segmentation to identify growth opportunities.
• Analyze complex financial data and business processes to identify areas for improvement and innovation.
• Lead client engagements from proposal development through to project delivery, ensuring client satisfaction.
• Facilitate workshops and brainstorming sessions with senior client stakeholders to drive strategic alignment.
• Develop comprehensive business cases and financial models to support strategic recommendations.
• Advise clients on digital transformation, regulatory compliance, and risk management within the financial services sector.
• Stay abreast of industry trends, regulatory changes, and emerging technologies affecting financial markets.
• Mentor and develop junior consultants, fostering a high-performance team culture.
• Create compelling presentations and reports to communicate findings and recommendations to executive leadership.
• Build and maintain strong, long-lasting client relationships.
• Contribute to the firm's thought leadership and business development efforts.
• Ensure the quality and timeliness of deliverables for all assigned projects.
• Translate strategic objectives into actionable implementation roadmaps.

• MBA or Master's degree in Finance, Economics, Business Administration, or a related field.
• Minimum of 8 years of experience in management consulting, with a significant focus on the financial services industry.
• Proven track record of successfully advising financial institutions on strategic initiatives.
• Deep understanding of banking, insurance, wealth management, or fintech sectors.
• Exceptional analytical, problem-solving, and critical thinking skills.
• Strong knowledge of strategic planning frameworks, financial modeling, and market analysis techniques.
• Excellent communication, presentation, and interpersonal skills, with the ability to build rapport with senior executives.
• Demonstrated leadership capabilities and experience managing project teams.
• Familiarity with regulatory environments (e.g., RBI guidelines) impacting financial services.
• Ability to work effectively in a fast-paced, demanding consulting environment.
• Proficiency in data analysis tools and presentation software.

About Company

IMS People is an Offshore Recruitment Services company. We help staffing firms globally with our extensive range of tailored services. From recruitment & administrative services to accounting support, property preservation services and bespoke one-off creative solutions, we empower our clients to gain a commercial advantage in their marketplaces. We partner with over 150 different staffing brands across the UK, Europe, Australia, North America, New Zealand, Middle East, and Africa. Our support helps them to efficiently increase their fill rates, strengthen customer loyalty, lower internal costs, and enhance profitability. Our dedication to excellence is shared by our team of over 3000+ employees, who operate 24/7 to deliver an exceptional service for your business.

We explore new ideas and generate long-term solutions for our clients. As a part of our commitment to deliver at the highest quality, we closely adhere to, and constantly monitor, changes in regulatory control to ensure our services meet the latest legal requirements worldwide. IMS People is a GDPR compliant and ISO 9001:2015, ISMS ISO/IEC 27001:2013 and Cyber Essentials certified organization. We are a part of the highly regarded Empresaria Group plc UK that operates in more than 19 countries with over 100 offices and listed on the London stock exchange.

Company Name IMS People (Interactive Manpower Solutions Pvt. Ltd.)

Job Title -Recruitment Consultant/ Junior Recruitment Consultant

Division ORS US

Shift Timings 6:30PM 3:30am (9 Hours) or 7:30pm 4:30am (9 Hours)

Job Location Ahmedabad

Reports to Team Lead/ Assistant Operations Manager

If you can help us recruit faster and more effectively, we would like to meet you. You will play an important part in building a strong brand for our company to ensure we attract, hire, and retain the most qualified employees for our clients.

Roles and Responsibilities-

• Sourcing the candidate from various sources like job Portals, Database, references etc.
• Submit qualified candidates to open job requirements
• Foster long-term relationships with candidates
• Willing to work on tight deadlines.
• Perform pre-screening calls to analyse applicants abilities

Job Qualifications -

• 
  
• Excellent verbal and written communication skills
• Strong desire to self-learn
• Comfortable with high speed working under pressure
• Diploma or bachelors degree

Benefits-

• You will be working with award winning organization (Dream Company to work, Best place to work and The Global outsourcing 100 -IAOP) we can add other awards
• Excellent Incentives
• 5 Days Working
• Get exposer working with fortune 100 clients globally.
• Internet Reimbursement.
• Extensive Training Program
• Subsidiary food available during working hours
• Mediclaim
• Attractive Referral Bonus
• Monthly R&R
• World class infrastructure with unlimited tea and coffee
• Sporting events and corporate gathering
• Access to an indoor game and recreation area

Regards,

Parth Patel

Responsibilities:

1. Establish and maintain relationships with people at all levels; put others at ease promotes harmony and consensus through diplomatic handling of disagreements and potential conflict.

2. Seeks all relevant information for problem solving and decision making; consults widely, probes the facts, analyses issues from different perspectives.

3. As a contact window, to provide a prompt, efficient personalized service to clients; goes out of way to ensure that individual client needs are met.

4.Formulate and deploy development and coaching activities for CS personnel aiming to upgrade their skills and knowledge, to support and live the business imperatives as well as company strategies.

Requirements:

1. 3 years' experience in a similar management/supervisory role.

2. Experienced in a high paced, fast moving customer focused environment.

3. A high level of written and oral communication skills.

4. Strong analytical and process orientation.

About Company:

Moonpreneur Inc. is a Silicon Valley ed-tech company on a mission to upskill students between 7-17 years and with tech and entrepreneurial skills. With a focus on STEAM and future-oriented streams, Moonpreneur aims at empowering young innovators with knowledge and means to excel in their chosen area of interest. Our program helps children explore future academic choices and careers and build impressive resumes by nurturing their interests and skills through our patent-pending, multiple-stage program. Our guided, project-based learning and product development experience paves the way for all their future endeavours. We are driven by the idea that the best work is born from diligence, creativity, and fun. We are a family of professionals working collectively to create phenomenal learning solutions that resonate with the creativity and intellectualism in kids. Know more -

Job Description:

A Customer Service Education Specialist is responsible for educating potential US customers about our product and service. He is also responsible for handling questions, comments and complaints regarding a particular business. Their ultimate goal is to provide positive customer experiences by enhancing relationships between them. He may also be required to give trial classes to potential students.

Key Responsibilities:

● Ability to call US Customers to explain about our program.

● Follow up with customers to ensure about the classes.

● Be able to get trained and take trial classes.

● Manage client relationships, take feedback and resolve any issues or conflicts.

● Establish and expand relationships with Clients based in the US , UK .

Desired Candidate Requirements:

● Prior experience with customer service and call centres in relevant job roles.

● Must have a pleasant personality to engage in meaningful conversation.

● Should have good communication skills and should be a good listener.

● Candidates should be fluent in English

● Knowledge of US localization is desirable.

● Understanding of US Accent is plus

Job Type :-

● Full-time

● Night Shift (11 PM- 11 AM)

● Remote

Excellence in Customer Engagement

We are seeking a skilled professional to provide exceptional customer service through various communication channels. This role involves handling customer inquiries, resolving issues, and ensuring customer satisfaction.

Key Responsibilities:

• Customer Interaction : Communicate with customers via phone, email, or chat, demonstrating empathy and professionalism at all times.
• Issue Resolution : Identify customer concerns and find effective solutions, aiming for first-contact resolution while adhering to industry standards.
• Product Knowledge : Maintain a deep understanding of products or services to answer customer queries and provide recommendations accurately.
• Documentation : Record customer interactions, transactions, and issues in the CRM system, ensuring comprehensive records.
• Problem-Solving : Analyze complex situations, think critically, and take proactive steps to resolve issues, collaborating with other departments when necessary.
• Compliance : Adhere to industry regulations and ethical standards, ensuring customer data privacy and security.

Benefits:

• Ongoing training and development programs to enhance skills and knowledge.
• A supportive work environment that fosters collaboration and knowledge-sharing.

Requirements:

• Degree in Business Administration, Communications, or related field.
• Proven experience in customer-facing roles.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.