110 Icici Bank jobs in Jaipur

Role & responsibilities- Key account management, customer service, global and international experience.

About Company

IMS People is an Offshore Recruitment Services company. We help staffing firms globally with our extensive range of tailored services. From recruitment & administrative services to accounting support, property preservation services and bespoke one-off creative solutions, we empower our clients to gain a commercial advantage in their marketplaces. We partner with over 150 different staffing brands across the UK, Europe, Australia, North America, New Zealand, Middle East, and Africa. Our support helps them to efficiently increase their fill rates, strengthen customer loyalty, lower internal costs, and enhance profitability. Our dedication to excellence is shared by our team of over 3000+ employees, who operate 24/7 to deliver an exceptional service for your business.

We explore new ideas and generate long-term solutions for our clients. As a part of our commitment to deliver at the highest quality, we closely adhere to, and constantly monitor, changes in regulatory control to ensure our services meet the latest legal requirements worldwide. IMS People is a GDPR compliant and ISO 9001:2015, ISMS ISO/IEC 27001:2013 and Cyber Essentials certified organization. We are a part of the highly regarded Empresaria Group plc UK that operates in more than 19 countries with over 100 offices and listed on the London stock exchange.

Company Name IMS People (Interactive Manpower Solutions Pvt. Ltd.)

Job Title -Recruitment Consultant/ Junior Recruitment Consultant

Division ORS US

Shift Timings 6:30PM 3:30am (9 Hours) or 7:30pm 4:30am (9 Hours)

Job Location Ahmedabad

Reports to Team Lead/ Assistant Operations Manager

If you can help us recruit faster and more effectively, we would like to meet you. You will play an important part in building a strong brand for our company to ensure we attract, hire, and retain the most qualified employees for our clients.

Roles and Responsibilities-

• Sourcing the candidate from various sources like job Portals, Database, references etc.
• Submit qualified candidates to open job requirements
• Foster long-term relationships with candidates
• Willing to work on tight deadlines.
• Perform pre-screening calls to analyse applicants abilities

Job Qualifications -

• 
  
• Excellent verbal and written communication skills
• Strong desire to self-learn
• Comfortable with high speed working under pressure
• Diploma or bachelors degree

Benefits-

• You will be working with award winning organization (Dream Company to work, Best place to work and The Global outsourcing 100 -IAOP) we can add other awards
• Excellent Incentives
• 5 Days Working
• Get exposer working with fortune 100 clients globally.
• Internet Reimbursement.
• Extensive Training Program
• Subsidiary food available during working hours
• Mediclaim
• Attractive Referral Bonus
• Monthly R&R
• World class infrastructure with unlimited tea and coffee
• Sporting events and corporate gathering
• Access to an indoor game and recreation area

Regards,

Parth Patel

About Company

IMS People is an Offshore Recruitment Services company. We help staffing firms globally with our extensive range of tailored services. From recruitment & administrative services to accounting support, property preservation services and bespoke one-off creative solutions, we empower our clients to gain a commercial advantage in their marketplaces. We partner with over 150 different staffing brands across the UK, Europe, Australia, North America, New Zealand, Middle East, and Africa. Our support helps them to efficiently increase their fill rates, strengthen customer loyalty, lower internal costs, and enhance profitability. Our dedication to excellence is shared by our team of over 3000+ employees, who operate 24/7 to deliver an exceptional service for your business.

We explore new ideas and generate long-term solutions for our clients. As a part of our commitment to deliver at the highest quality, we closely adhere to, and constantly monitor, changes in regulatory control to ensure our services meet the latest legal requirements worldwide. IMS People is a GDPR compliant and ISO 9001:2015, ISMS ISO/IEC 27001:2013 and Cyber Essentials certified organization. We are a part of the highly regarded Empresaria Group plc UK that operates in more than 19 countries with over 100 offices and listed on the London stock exchange.

Company Name IMS People (Interactive Manpower Solutions Pvt. Ltd.)

Job Title -Recruitment Consultant/ Junior Recruitment Consultant

Division ORS US

Shift Timings 6:30PM 3:30am (9 Hours) or 7:30pm 4:30am (9 Hours)

Job Location Ahmedabad

Reports to Team Lead/ Assistant Operations Manager

If you can help us recruit faster and more effectively, we would like to meet you. You will play an important part in building a strong brand for our company to ensure we attract, hire, and retain the most qualified employees for our clients.

Roles and Responsibilities-

• Sourcing the candidate from various sources like job Portals, Database, references etc.
• Submit qualified candidates to open job requirements
• Foster long-term relationships with candidates
• Willing to work on tight deadlines.
• Perform pre-screening calls to analyse applicants abilities

Job Qualifications -

• 
  
• Excellent verbal and written communication skills
• Strong desire to self-learn
• Comfortable with high speed working under pressure
• Diploma or bachelors degree

Benefits-

• You will be working with award winning organization (Dream Company to work, Best place to work and The Global outsourcing 100 -IAOP) we can add other awards
• Excellent Incentives
• 5 Days Working
• Get exposer working with fortune 100 clients globally.
• Internet Reimbursement.
• Extensive Training Program
• Subsidiary food available during working hours
• Mediclaim
• Attractive Referral Bonus
• Monthly R&R
• World class infrastructure with unlimited tea and coffee
• Sporting events and corporate gathering
• Access to an indoor game and recreation area

Regards,

Parth Patel

Hiring for Customer Service Representative for leading BPO Company

Location: Jaipur

Shift: 24*7 Rotational Shift

Job Description:

We are hiring Customer Service Representatives for our Jaipur location. In this role, you will be responsible for handling inbound customer calls, addressing inquiries, resolving issues, and ensuring a high-quality customer experience.

Key Responsibilities:

Handle inbound calls from customers in a professional, efficient, and friendly manner.

Resolve customer queries related to products, services, billing, or technical support.

Maintain accurate records of interactions and follow up on pending issues.

Deliver excellent service by following company guidelines and policies.

Stay updated on products, processes, and customer service best practices.

Requirements:

Minimum qualification: 12th Pass or Graduate.

Excellent communication skills in English and Hindi.

Ability to handle high call volumes calmly and efficiently.

Willingness to work in rotational shifts, including weekends and holidays.

Basic computer and typing skills.

Customer-focused with a problem-solving mindset. Work Location:

It's international Voice Process where candidate has to resolve customer queries over the call.

5 days working & 2 rotational off

24*7 Rotational shifts

HSC/ Graduate; Fresher & Experienced both can apply

Required Candidate profile

Fresher: 26500 CTC / 22500 in hand PLI

Experienced (at least 6 months)- 27,000 CTC / 23000 K in hand + 3,000 PLI

Relocation Bonus 7K - 10k, if the candidate is not from Jaipur

Job Overview:

Join us as a Customer Service Executive for our Medical Billing – Appointment Setting Backend Process. Handle appointment scheduling, data entry, and support for US healthcare clients.

Requirements:

• Any Graduate / Undergraduate
• Min. 6 months BPO experience (Mandatory)
• Good communication skills
• Must clear Versant B2 (US Voice)

Job Type: Contractual / Temporary

Contract length: 2 months

Pay: ₹10, ₹25,000.00 per month

Application Question(s):

• Do you have prior BPO Experience ?

Language:

• English (Preferred)
• Hindi (Preferred)

Work Location: In person

Role Description

This is a full-time, on-site role for a Customer Service Executive located in Jaipur. The Customer Service Executive will handle day-to-day tasks such as addressing customer inquiries, providing support and assistance, ensuring customer satisfaction, and managing service interactions. The role requires effective communication skills and a proactive approach to addressing customer needs and concerns.

Qualifications

• Possess strong interpersonal skills
• Experience in customer satisfaction and customer service
• Skills in customer support and customer service management
• Excellent communication and problem-solving abilities
• Ability to handle high-pressure situations efficiently
• Prior experience in a customer service role is a plus
• Bachelor's degree in Business Administration, Communication, or a related field