52 Implementation jobs in Chennai

About Mitsogo

Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills.

About Hexnode

Hexnode, the Enterprise software division of Mitsogo Inc., was founded with a mission to simplify the way people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.

Job Summary : We are looking for a highly skilled and motivated Presales Implementation Engineer with experience in the Cybersecurity domain. The ideal candidate will have hands-on experience with Mobile Device Management (MDM), Remote Monitoring and Management (RMM) tools, or Patch Management solutions. As a Presales Implementation Engineer, you will play a pivotal role in working with customers to understand their requirements, assisting in the presales process, and ensuring smooth implementation of security solutions.

Key Responsibilities :

• Collaborate with sales and technical teams to understand customer requirements and translate them into technical solutions.
• Conduct product demonstrations, proof-of-concept (POC) deployments, and solution presentations for customers.
• Design and implement security solutions, including MDM, RMM, and Patch Management tools, based on customer needs and business goals.
• Provide technical guidance and advice to clients during the presales cycle.
• Assist in creating and customizing proposals, responses to RFPs, and technical documentation.
• Work closely with customers and internal teams to ensure successful deployments, configurations, and implementations of cybersecurity products.
• Troubleshoot and resolve technical issues during presales and post-sales phases.
• Stay updated with the latest trends and advancements in the cybersecurity domain, particularly related to MDM, RMM, and Patch Management.
• Support clients in managing and securing devices, networks, and endpoints.
• Maintain high levels of customer satisfaction by ensuring timely and efficient implementation of solutions.

Required Skills & Qualifications :

• 2-5 years of experience in the cybersecurity domain, with a focus on MDM (Mobile Device Management), RMM (Remote Monitoring and Management), or Patch Management tools.
• Strong understanding of security frameworks and protocols for device management, remote monitoring, and patching.
• Experience with deploying, configuring, and supporting MDM solutions such as AirWatch, MobileIron, or Microsoft Intune.
• Familiarity with RMM and Patch Management tools like Kaseya, ConnectWise, or NinjaRMM.
• Hands-on experience in presales activities, including customer engagements, presentations, and demos.
• Strong communication skills with the ability to articulate complex technical concepts to non-technical audiences.
• Ability to manage customer expectations, solve problems quickly, and work under pressure.
• Basic understanding of network security, endpoint protection, and IT infrastructure.
• Bachelor’s degree in Computer Science, Information Technology, or related field (preferred).

Desired Skills :

• Certifications such as CompTIA Security+, Certified Information Systems Security Professional (CISSP), or any other relevant cybersecurity certifications.
• Experience in network security and endpoint management.
• Knowledge of cloud security concepts and technologies.

About Mitsogo

Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills.

About Hexnode

Hexnode, the Enterprise software division of Mitsogo Inc., was founded with a mission to simplify the way people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.

Job Summary : We are looking for a highly skilled and motivated Presales Implementation Engineer with experience in the Cybersecurity domain. The ideal candidate will have hands-on experience with Mobile Device Management (MDM), Remote Monitoring and Management (RMM) tools, or Patch Management solutions. As a Presales Implementation Engineer, you will play a pivotal role in working with customers to understand their requirements, assisting in the presales process, and ensuring smooth implementation of security solutions.

Key Responsibilities :

• Collaborate with sales and technical teams to understand customer requirements and translate them into technical solutions.
• Conduct product demonstrations, proof-of-concept (POC) deployments, and solution presentations for customers.
• Design and implement security solutions, including MDM, RMM, and Patch Management tools, based on customer needs and business goals.
• Provide technical guidance and advice to clients during the presales cycle.
• Assist in creating and customizing proposals, responses to RFPs, and technical documentation.
• Work closely with customers and internal teams to ensure successful deployments, configurations, and implementations of cybersecurity products.
• Troubleshoot and resolve technical issues during presales and post-sales phases.
• Stay updated with the latest trends and advancements in the cybersecurity domain, particularly related to MDM, RMM, and Patch Management.
• Support clients in managing and securing devices, networks, and endpoints.
• Maintain high levels of customer satisfaction by ensuring timely and efficient implementation of solutions.

Required Skills & Qualifications :

• 2-5 years of experience in the cybersecurity domain, with a focus on MDM (Mobile Device Management), RMM (Remote Monitoring and Management), or Patch Management tools.
• Strong understanding of security frameworks and protocols for device management, remote monitoring, and patching.
• Experience with deploying, configuring, and supporting MDM solutions such as AirWatch, MobileIron, or Microsoft Intune.
• Familiarity with RMM and Patch Management tools like Kaseya, ConnectWise, or NinjaRMM.
• Hands-on experience in presales activities, including customer engagements, presentations, and demos.
• Strong communication skills with the ability to articulate complex technical concepts to non-technical audiences.
• Ability to manage customer expectations, solve problems quickly, and work under pressure.
• Basic understanding of network security, endpoint protection, and IT infrastructure.
• Bachelor’s degree in Computer Science, Information Technology, or related field (preferred).

Desired Skills :

• Certifications such as CompTIA Security+, Certified Information Systems Security Professional (CISSP), or any other relevant cybersecurity certifications.
• Experience in network security and endpoint management.
• Knowledge of cloud security concepts and technologies.

Implementation Specialist – India

Location: India (Delhi/Coimbatore/Mumbai/Bangalore)

Are you a tech-savvy implementation pro with a builder’s mindset, a knack for solving complex problems, and a drive to empower ecommerce success at scale? If ownership, hustle, and impact define you, then Base.com is your launchpad. We’re looking for a Technical Implementation Specialist – India to lead customer onboarding, solution delivery, and seamless integrations across our rapidly growing ecommerce SaaS platform. This is your chance to shape the future of multichannel commerce in India.

We’re on a mission to become the global operating system for multichannel commerce. Our platform empowers over 28,000 companies worldwide to manage orders, inventory, listings, and workflows across marketplaces and storefronts—backed by 1300+ powerful integrations (including Amazon, Flipkart, Shopify, Zoho, Tally, Shiprocket, Delhivery, and more).Headquartered in Poland with teams across 7 countries, we’re scaling fast—3x team growth in the last year alone—and India is our next big frontier.

• Client Implementation & Onboarding : Lead the end-to-end technical onboarding of ecommerce brands and retailers using Base.com.
• 
  
• Custom Integration & Scripting : Build and customize integrations using PHP or Python to tailor workflows and systems to customer needs.
• 
  
• Platform Enhancements : Work closely with global teams to test, improve, and evolve core product functionalities for Indian users.
• 
  
• Workflow Automation : Leverage our vast integration suite and APIs to automate complex operations across commerce, logistics, accounting, and CRM systems.
• 
  
• Solution Consulting : Act as a technical advisor to clients, helping them configure and adopt our solutions effectively.
• 
  
• Performance Optimization : Ensure code and systems are built with speed, stability, and scalability in mind.

• Tech-First Problem Solver : You love solving customer pain points through hands-on tech implementation and scripting.
• 
  
• Experienced & Independent : 2–5 years of experience in ecommerce SaaS implementation with strong self-management in a remote setup.
• 
  
• Languages You Speak : Proficient in PHP or Python, comfortable working with REST APIs, Git, and MySQL.
• 
  
• Customer Obsessed : You see the product through the eyes of the end-user and optimize for value delivery.
• 
  
• Multilingual Communicator : Fluent in English (B2+), and at least one of Hindi, Tamil, Telugu, Kannada, Marathi, Gujarati, or Bengali.
• 
  
• Bonus Points : Familiarity with ecommerce systems, marketplace operations, or prior exposure to BaseLinker.

• Languages : PHP8, Python
• 
  
• Databases : MySQL
• 
  
• Frontend : JavaScript
• 
  
• Tools : REST API, Git

• Impact from Day One : You’ll play a central role in building the India implementation playbook.
• 
  
• Remote-First, Freedom-Led : Work independently with global peers and no micromanagement.
• 
  
• Own the Product : We build what we believe in—with direct influence on product decisions.
• 
  
• Long-Term Growth : Join us during hypergrowth and grow into tech leadership roles as we scale India ops.

If you’re a hands-on implementation ninja ready to shape the future of SaaS in India, apply now and help us build something iconic .

Apply by filling this form

Implementation Specialist – India

Location: India (Delhi/Coimbatore/Mumbai/Bangalore)

Are you a tech-savvy implementation pro with a builder’s mindset, a knack for solving complex problems, and a drive to empower ecommerce success at scale? If ownership, hustle, and impact define you, then Base.com is your launchpad. We’re looking for a Technical Implementation Specialist – India to lead customer onboarding, solution delivery, and seamless integrations across our rapidly growing ecommerce SaaS platform. This is your chance to shape the future of multichannel commerce in India.

We’re on a mission to become the global operating system for multichannel commerce. Our platform empowers over 28,000 companies worldwide to manage orders, inventory, listings, and workflows across marketplaces and storefronts—backed by 1300+ powerful integrations (including Amazon, Flipkart, Shopify, Zoho, Tally, Shiprocket, Delhivery, and more).Headquartered in Poland with teams across 7 countries, we’re scaling fast—3x team growth in the last year alone—and India is our next big frontier.

• Client Implementation & Onboarding : Lead the end-to-end technical onboarding of ecommerce brands and retailers using Base.com.
• 
  
• Custom Integration & Scripting : Build and customize integrations using PHP or Python to tailor workflows and systems to customer needs.
• 
  
• Platform Enhancements : Work closely with global teams to test, improve, and evolve core product functionalities for Indian users.
• 
  
• Workflow Automation : Leverage our vast integration suite and APIs to automate complex operations across commerce, logistics, accounting, and CRM systems.
• 
  
• Solution Consulting : Act as a technical advisor to clients, helping them configure and adopt our solutions effectively.
• 
  
• Performance Optimization : Ensure code and systems are built with speed, stability, and scalability in mind.

• Tech-First Problem Solver : You love solving customer pain points through hands-on tech implementation and scripting.
• 
  
• Experienced & Independent : 2–5 years of experience in ecommerce SaaS implementation with strong self-management in a remote setup.
• 
  
• Languages You Speak : Proficient in PHP or Python, comfortable working with REST APIs, Git, and MySQL.
• 
  
• Customer Obsessed : You see the product through the eyes of the end-user and optimize for value delivery.
• 
  
• Multilingual Communicator : Fluent in English (B2+), and at least one of Hindi, Tamil, Telugu, Kannada, Marathi, Gujarati, or Bengali.
• 
  
• Bonus Points : Familiarity with ecommerce systems, marketplace operations, or prior exposure to BaseLinker.

• Languages : PHP8, Python
• 
  
• Databases : MySQL
• 
  
• Frontend : JavaScript
• 
  
• Tools : REST API, Git

• Impact from Day One : You’ll play a central role in building the India implementation playbook.
• 
  
• Remote-First, Freedom-Led : Work independently with global peers and no micromanagement.
• 
  
• Own the Product : We build what we believe in—with direct influence on product decisions.
• 
  
• Long-Term Growth : Join us during hypergrowth and grow into tech leadership roles as we scale India ops.

If you’re a hands-on implementation ninja ready to shape the future of SaaS in India, apply now and help us build something iconic .

Apply by filling this form

About the Role

As an Implementation Consultant at Chargebee, you will be the trusted advisor and technical guide to our customers throughout their onboarding journey. You will play a pivotal role in translating complex business requirements into scalable billing solutions, ensuring a smooth configuration, integration, and go-live process. Working across customer segments and regions, you’ll drive successful implementations by leveraging your technical expertise and problem-solving capabilities—delivering measurable value and outstanding experiences to our customers.

Key Responsibilities

• End-to-End Implementation Ownership: Lead the customer onboarding process from requirements gathering to go-live, ensuring a seamless and timely implementation experience.
• Business Analysis & Documentation: Collaborate with customers to define and document business requirements based on deep dives, integrations, and data migration needs.
• SOW Management: Support the creation and execution of the Statement of Work (SOW), aligning deliverables with customer goals.
• Project Execution: Drive project delivery through regular video calls, email communications, and Slack engagement with customers.
• Issue Resolution: Identify gaps and proactively solve issues during implementation by collaborating with internal teams (Support, Engineering, Product, etc.).
• Time-to-Value (TTV) Focus: Strategically reduce onboarding timelines while maintaining a high bar for customer satisfaction.
• Product Consulting: Act as a subject matter expert and provide strategic recommendations to customers for optimizing their billing infrastructure .
• Continuous Learning: Stay up to date with Chargebee’s evolving product features to provide cutting-edge solutions .
• Operational Excellence: Maintain accurate time tracking, CRM hygiene, project documentation, and deliver timely weekly status reports.
• Knowledge Sharing: Maintain clear and comprehensive internal documentation to ensure seamless transitions and team alignment.

Skills & Qualifications

• Technical Aptitude: Proficiency in working with APIs, JS, front end coding and understanding of SaaS integration patterns is a plus.
• Analytical Mindset: Strong problem-solving and analytical skills to assess implementation risks and recommend scalable solutions.
• CRM Experience: Familiarity with platforms like Salesforce (SFDC) or HubSpot for basic customer data management.
• Financial Acumen: Basic understanding of financial concepts and recurring billing models.
• Communication: Exceptional verbal and written communication skills to engage with diverse stakeholders.
• Project Management: Ability to manage multiple customer projects simultaneously with attention to detail and accountability.

Implementation Consultant:

Implement Apptio Targetprocess instance and partner with business functions to gain user adoption

Should have good hands-on experience in Java Script, JSON and API.

Update and add new features and solutions of Apptio Targetprocess.

Collaborate with users and stakeholders to drive toward desired outcomes aligning with the continuous requirements.

Act as the primary point of contact for the business users and work towards implementation & support.

Manage the engagement with the leads to correctly structure, and deploy new features and solutions of Apptio.

Gather customer feedback and work with the Product Management team to recommend how to improve product usability

Troubleshoot customer issues and collaborate with support and development teams to resolve

Target Process:

Solution Management - install/configure pre-defined and custom Apptio Targetprocess solutions aligning with department/ unit and ART needs

Create custom Apptio Targetprocess views, reports, and dashboards

Configure Apptio Targetprocess process parameters and settings

Create custom Apptio Targetprocess automation rules and metrics for event-based customization

Import customer data

Configure integrations with 3rd party products Jira, Azure DevOps, etc

Qualifications and skills:

Minimum 4 to 6 years of work experience in a fast-paced environment.

Ability to manage multiple business units/ leads and deliverables at any given time through effective time management and planning

Strong work ethic and the ability to work with diverse teams across different time zones

Someone eager to grow their IT skills in a fast-paced IT environment. A highly motivated and self-guided individual who can receive a task and see it through with minimal supervision

Ability to analyze situations, form ideas, and get creative to provide solutions. Pride yourself on strong communication, relationship-building, and facilitation skills.

Candidates should hold a bachelor’s degree (B.E/B.Tech ) in Computer Science, Information Technology, or a relevant field.

Knowledge or experience in SAFe (Scaled Agile Framework) will have an added advantage.

Should have good hands-on experience in Java Script, JSON and API.

Apptio Targetprocess knowledge/ certification an added advantage.

Training program covering theoretical and practical aspects to start quickly and support the customer.

Mentorship from seasoned professionals in the field.

Professional growth and development opportunities.

Access to the latest tools and technologies.

Supportive and inclusive work environment.

Competitive compensation and benefits package.

Implementation Consultant:

Implement Apptio Targetprocess instance and partner with business functions to gain user adoption

Should have good hands-on experience in Java Script, JSON and API.

Update and add new features and solutions of Apptio Targetprocess.

Collaborate with users and stakeholders to drive toward desired outcomes aligning with the continuous requirements.

Act as the primary point of contact for the business users and work towards implementation & support.

Manage the engagement with the leads to correctly structure, and deploy new features and solutions of Apptio.

Gather customer feedback and work with the Product Management team to recommend how to improve product usability

Troubleshoot customer issues and collaborate with support and development teams to resolve

Target Process:

Solution Management - install/configure pre-defined and custom Apptio Targetprocess solutions aligning with department/ unit and ART needs

Create custom Apptio Targetprocess views, reports, and dashboards

Configure Apptio Targetprocess process parameters and settings

Create custom Apptio Targetprocess automation rules and metrics for event-based customization

Import customer data

Configure integrations with 3rd party products Jira, Azure DevOps, etc

Qualifications and skills:

Minimum 4 to 6 years of work experience in a fast-paced environment.

Ability to manage multiple business units/ leads and deliverables at any given time through effective time management and planning

Strong work ethic and the ability to work with diverse teams across different time zones

Someone eager to grow their IT skills in a fast-paced IT environment. A highly motivated and self-guided individual who can receive a task and see it through with minimal supervision

Ability to analyze situations, form ideas, and get creative to provide solutions. Pride yourself on strong communication, relationship-building, and facilitation skills.

Candidates should hold a bachelor’s degree (B.E/ B.Tech ) in Computer Science, Information Technology, or a relevant field.

Knowledge or experience in SAFe (Scaled Agile Framework) will have an added advantage.

Should have good hands-on experience in Java Script, JSON and API.

Apptio Targetprocess knowledge/ certification an added advantage.

Training program covering theoretical and practical aspects to start quickly and support the customer.

Mentorship from seasoned professionals in the field.

Professional growth and development opportunities.

Access to the latest tools and technologies.

Supportive and inclusive work environment.

Competitive compensation and benefits package.