15,670 IT Operations jobs in India

Service Catalog Manager

Mumbai, Maharashtra Talent Worx

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Job Description

Service Catalog Manager

Requirements

Overall 4+ Years of experience in Service Catalogue Management

Process

 Knowledge of Service Request and SLM will be an added

advantage.

Should have hands on experience in creating, managing, and

maintaining a service catalog

ocus on creating a user-friendly and intuitive experience for

accessing and understanding the service catalog

evelop and manage the content within the service catalog,

Public

ensuring it is consistent, accurate, and up-to-date

egularly update and maintain the service catalog with accurate

information, including descriptions, pricing, and related policies

dentify areas for improvement in the catalog management process

and implement changes to enhance efficiency and accuracy.

repare reports on catalog usage, identify trends, and provide

recommendations for optimization

xcellent written and verbal communication skills for documenting

and explaining services clearly.

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Operations Manager, Operations

Narnaul, Haryana ASSPL - Haryana

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Operations Managers are responsible for all budgetary, people development and operations objectives for one functional area of our Fulfillment Center (Inbound, Outbound, Change Ops). Additional responsibilities include managing and leading a team of Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.

Ø Drives creation of staffing plans, schedules, quality initiatives, process change initiatives, and other Change/Six Sigma initiatives to enable their Functional Area and ultimately the FC to meet and exceed Business Plan.Sets / clarifies requirements and expectations for Area Managers.

Ø Measures performance, provides feedback, and holds Area Managers accountable for their performance and the performance of their departments.

Ø Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.

Ø Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.

Ø Works closely with support staff (HR Manager, Financial Manager, Facilities Manager, S&LP Manager, and Other Sr. Ops. Managers, IT Manager) to build and secure support and resources for projects and initiatives in his/her area, as well as providing needed support and resources for other staff initiatives.

Ø Able to address operational and personnel issues affecting functional area.

Ø Surface issues with potential to affect multiple functional areas, along with ideas for solutions, to Sr. Ops, General Manager and / or HR.

BASIC QUALIFICATIONS

- 3+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

PREFERRED QUALIFICATIONS

- 1+ years of performance metrics, process improvement or lean techniques experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers.
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SOC Operations-soc Operations

Hyderabad, Andhra Pradesh Zensar Technologies

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JOB DESCRIPTION : SIEM Monitoring, Investigation and analysis, Threat hunting, Incident investigation.
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Operations Team Member-rl Operations-rpc Operations

Mumbai, Maharashtra Kotak Mahindra

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**Job Role**:

- Manage Day to-day Operational Activities of Customer Deliverables like Debit card / Credit Card / Cheque book etc
- Manage deliveries, coordinate with various production vendors, courier partners and Stationery vendors.
- Ensure TAT for all the activities & experience in leading a team operations.
- To handle escalations in operations.
- Reconciliation of processing data on a day-to-day basis.
- Provides support and guidance to Team Leaders and subordinates and give decision on complex operational and technical issues.
- Continuously work on improvements & error reduction thru regular analysis.
- Elimination of redundant internal processes/ procedures and duplication/ over-lapping etc.
- Take up any other assignments as conveyed by seniors from time to time.
- Very good command on MS-office (Word, Excel, PowerPoint, etc.)
- Should have built and worked on SOP’s, BRD, and operational risk matrices for the team
- Excellent project, analytical, execution skills & effective communication skills
- Should be able to drive efficiency and an error free ops organization.

**Job Requirements**:

- Be flexible to the work timings as the role demands.
- Should be fast and accurate with excellent written and oral communication skills.
- Should be a strong team player and demonstrate excellent team work.
- High commitment to work
- Willingness to work late hours /work in staggered working arrangement, in case the same is required.
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Mining Operations Manager - Surface Operations

700001 Kolkata, West Bengal ₹70000 Annually WhatJobs

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full-time
We are looking for a seasoned and safety-conscious Mining Operations Manager to oversee surface mining operations in the Kolkata, West Bengal, IN region. This role demands strong leadership, extensive experience in mining operations, and a commitment to operational excellence and safety. You will be responsible for managing all aspects of mine planning, development, and production, ensuring that targets are met efficiently and safely. Key responsibilities include supervising mining engineers, geologists, and site personnel; developing and implementing mine plans; managing equipment and resources; ensuring compliance with all health, safety, and environmental regulations; and controlling operational costs. The ideal candidate will have a proven track record in managing large-scale mining projects and a deep understanding of surface mining techniques and technologies. Excellent strategic planning, problem-solving, and team management skills are essential. You will also be involved in budgeting, performance analysis, and continuous improvement initiatives to optimize operational efficiency and productivity. Collaboration with external stakeholders and regulatory bodies will be a key aspect of this role.

Qualifications:
- Minimum of 8 years of experience in mining operations management, with a focus on surface mining.
- Proven experience in mine planning, development, and production management.
- Strong understanding of mining equipment, technologies, and safety protocols.
- Excellent leadership, communication, and interpersonal skills.
- Demonstrated ability to manage budgets and control costs effectively.
- Bachelor's degree in Mining Engineering or a related field is required.
- Professional Engineer (PE) certification is a plus.
- Experience with mine safety regulations and environmental compliance.

This is a critical role offering significant responsibility and the opportunity to impact our mining operations.
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Operations Coordinator / Senior Operations Coordinator

Bengaluru, Karnataka Gallagher

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Overview

Gallagher Center of Excellence (GCOE) is seeking to hire an Operations Coordinator / Senior Operations Coordinator for the GCOE Business Enablement vertical. The role Operations Coordinator / Senior Operations Coordinator will be part GCOE Business Enablement vertical and will be of dedicated support to Gallagher Benefits Services , Other Global division. Gallagher Benefit Services US is looking for a dynamic Operations Coordinator / Senior Operations Coordinator to support the delivery of our comprehensive business strategy. In this role, you will provide project management support for US and other Global campaigns. You’ll coordinate with various, divisional team members, key stakeholders and central services such as the Art department, content team, web and digital teams to assist in executing engaging campaigns. This role requires someone who is organised, with a keen eye for detail, able to meet deadlines and work successfully in a team environment. How you'll make an impact Responsibilities Develop and maintain project plans and campaign plans. Assist with creating and maintaining planning documents, reporting and budget documents using PowerPoint presentations and reporting tools eg: Excel Create and manage engaging content in collaboration with the Global team. Project manage campaigns through various Gallagher’s Global teams. Develop and maintain collateral for internal and external audiences, ensuring alignment with brand guidelines and business objectives. Analyse and report on the performance of activities to identify improvements and ensure effective outcomes. Assist in delivering group projects and initiatives for Gallagher Benefit Services US. Ensure the Gallagher brand is consistent; ensure the brand is integrated appropriately throughout all collateral and local/regional initiatives (seminars, events, association content, etc.) Collaborate with the team to deliver plans across online and offline channels and thought leadership. Reporting including mid-year reviews Conference Season – support with email sends and attendee lists Various newsletters –. Support with email sends and copy Editorial calendar – support gathering info and inputting for the year. About you Qualifications Minimum Required Degree: Bachelor’s /Master’s degree in Business Administration, Communications or related field, and 5-8 years professional experience Bachelor’s or Master’s degree / equivalent qualification in Project Management and a strong interest to transition to an operations management and coordination Experience: 5-8 years in relevant role Oversee multiple programs, align with objectives, improve processes Expert program management, strategic leadership, resource allocation Strong technical skills across Microsoft Office Suite Knowledge, Skills and Ability: Proven record of successful project management Experience executing projects that resulted in increased brand visibility and sales leads Strong communication skills Excellent time management and organizational skills Experienced in creating scorecards, dashboards or other relevant reports Experienced in creating plans and managing budgets Experience in delivering compelling campaigns, and other associated sectors Relevant industry experience
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