1615 IT Services jobs in Bangalore

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.

Your day at NTT DATA

The Manager, Technical Services is a management role, responsible for providing a service to clients ensuring that their IT infrastructure and systems remain operational through coordinating the proactive identification and resolution of technical incidents and problems that will restore service to clients.

This role ensures zero missed service level agreement conditions and the achievement of client satisfaction through assisting with the planning, building and supporting of technology solutions.

The Manager, Technical Services focuses on ensuring all lines of support for complex incidents, requests, events and/or problems through the effective management and leadership of a team of Engineers and/or Specialists.

This role works closely with a variety of cross functions teams to ensure the highest level of client satisfaction and the successful continuance of business operations within the organization, operating within one or more lines of business.

This is a people management role responsible for providing guidance, mentorship, and fostering a collaborative and high-performing work environment.

Key responsibilities:

• May contribute to strategy development and manages the implementation of strategy to achieve revenue and expense targets.
• Collaborates with internal stakeholders to set the standard for client satisfaction and assists with the development of client service policies, procedures and standards that will ensure the continued satisfaction of our clients.
• Manages and coordinates initiatives to solve client problems.
• Assists with complaint handling or any major incidents that require intervention and ensures the prompt resolution of these incidents.
• Ensures that assigned infrastructure at the client site is configured, installed, tested and operational.
• Ensures the identification and development of a feedback; complaints and problem-solving procedure for clients to use thereby ensuring proactive incident management at client sites.
• Takes full ownership for managing efficiency levels, streamlining procedures to deliver customer excellence.
• Manages resource capacity to achieve service level agreements.
• Participates in client reviews to proactively manage client service level requirements and fulfilment.
• Provides information for the operational plan and works with internal stakeholders to execute the strategy.
• Provides business advice and technical consultation to clients when required.

To thrive in this role, you need to have:

• Advanced business and commercial orientation and with a supporting interest in technology.
• Advanced knowledge of technical services, IT service management, and related technologies.
• Ability to stay up to date with industry trends, emerging technologies, and best practices.
• Advanced knowledge of technical services concepts, IT service management (ITSM) practices, and industry best practices.
• Advanced understanding of various information technology domains, including infrastructure, cloud services, cybersecurity, application management, networks, data center and collaboration.
• Excellent client-facing and communication skills, with the ability to build and maintain strong client relationships.
• Advanced management qualities, including the ability to inspire and mentor a team.
• Ability to facilitate presentation of technical and complex matters to a diverse audience.
• Ability to analyze data and produce reports on issues and recommend resolutions.
• Ability to multi-task, set priorities and meet deadlines.
• Advanced knowledge of ITIL (Information Technology Infrastructure Library) practices is desirable.
• Ability to work collaboratively with cross-functional teams and stakeholders.

Academic qualifications and certifications:

• Bachelor's degree or equivalent in Business or Information Technology or related field.
• Master's degree or equivalent in Information Technology or Business Administration preferred.
• ITIL certification is desirable.

Required experience:

• Advanced level of relevant experience in similar role within a related global technology environment.
• Advanced previous experience operationally managing a technical team.
• Advanced level of experience dealing with clients and managing service levels.
• Advanced stakeholder engagement experience at all levels in the organization.

Workplace type:

Hybrid Working

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters

NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters—whether in writing or by phone—in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an email address. If you suspect any fraudulent activity, please contact us .

MongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it's no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to help our customers to be successful with MongoDB.

We are looking to speak to candidates who are based in Bangalore for our hybrid working model.

Cool things you'll do

You'll be working alongside our largest customers, solving their complex challenges - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on best practices in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - interfacing with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics.

This role specifically follows a weekend support model (Sunday to Thursday, with Friday and Saturday as the week-off) and requires adherence to EMEA Hours (2pm to 10pm IST). If you're passionate about being a Technical Services Engineer - Core and are open to flexible, weekend-oriented scheduling, we encourage you to apply

As an ideal candidate, you will have

We consider all candidates with an eye for those who are self taught, curious, and multi-faceted. Our ideal TSE candidate should also have:

• 5+ years of relevant experience
• Strong technical experience in one (or more) of the following areas
• Systems administration
• Scalable and Highly available distributed systems
• Network Administration
• Database architecture and administration
• Application Architecture
• Data architecture and design
• Performance tuning and benchmarking
• A B.Tech / B.S. or equivalent work experience

Nice to have

• Basic understanding of AI, including ML, LLMs, and RAG principles.
• Experience on one or more of Java, Python, Ruby, C, C++, C#, Javascript, , Go, PHP, or Perl

It's crucial for every candidate that they can check off all of these boxes

• Excellent communication skills, both written and verbal
• Genuine desire to help people
• Uncontrollable urge to investigate and solve problems, with advanced diagnostic and troubleshooting skills
• Ability to think on your feet, remain calm under pressure and solve problems in real-time
• Desire and ability to rapidly learn a wide variety of new technical skills
• Strong teamwork: willingness and ability to get help from team members when required, and the good judgment to know when to seek help

Success Measures

• In 3 months, you'll have gained a deep understanding of MongoDB and its ecosystem. You will complete New Hire Training.
• In 6 months, you will be comfortable working frontline with our customers. You will also complete the MongoDB Certified DBA Associate exam.
• In 12 months, you will work on gaining expertise to be a part of a technical experts group within the MongoDB ecosystem and will be helping your peer engineers in advance diagnostics. Also, you will be encouraged to handle technical escalations independently.

To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB, and help us make an impact on the world

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Requisition ID

Job Description:

Handle and treat all technical queries including answer to customers.

Trigger and follow-up corrective actions.

Ensure compliance with KPIs (OTD,…).

Deliver technical solutions to customers for related in-service issues.

Consolidate and analyze of in-service data from customers.

Support Continued Airworthiness ( Part 21 compliance) if applicable.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.

Company:

Airbus India Private Limited

Employment Type:

Permanent

-

Experience Level:

Professional

Job Family:

Customer Eng.&Technical Support&Services

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.

Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to .

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Will be responsible for all technical activities for a given District

Would be responsible for site conversion/ influencers meet and Dealers support.

To work closely with the Sales Team to support Sales.

Would be responsible for prospecting

Providing feedback on all the customer visits

Constant review of the status of dealer appointments

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to help our customers to be successful with MongoDB.

We are looking to speak to candidates who are based in Bangalore for our hybrid working model.

Cool things you’ll do

You'll be working alongside our largest customers, solving their complex challenges - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on best practices in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - interfacing with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics.

This role specifically follows a weekend support model (Sunday to Thursday, with Friday and Saturday as the week-off) and requires adherence to EMEA Hours (2pm to 10pm IST). If you're passionate about being a Technical Services Engineer - Core and are open to flexible, weekend-oriented scheduling, we encourage you to apply!

As an ideal candidate, you will have

We consider all candidates with an eye for those who are self taught, curious, and multi-faceted. Our ideal TSE candidate should also have:

Nice to have

It’s crucial for every candidate that they can check off all of these boxes

Success Measures 

Job Description

Position

 Service Desk Engineer

Overview

As Service Desk Engineer you will act as the first point of contact for all IT related issue/request for Altisource employees. The primary objective of this role is to provide first contact resolution to critical issues/concerns received via phone call, email or ticket. This will be achieved by troubleshooting, diagnosing and resolving problems at the first point of contact and/or escalating the fault to one of our 2nd line specialist teams to investigate and resolve.

The ideal candidate will possess good technical knowledge of installing and supporting varied types of end user software and IT systems. This is a demanding support position, requiring excellent customer service skills, technical troubleshooting aptitude and the ability to articulate solutions clearly and confidently to end users of varying skill levels.

Key Responsibilities

Qualifications

Qualification, Skills & Experience

Description

Work Dynamics
About JLL

Here in India, we manage over 6.5 mn square feet of space across 21 offices.

Our client’s mission "to organize the world's information and make it universally accessible and useful" has helped it become one of the few companies in the world worth more than one trillion US dollars. 

The Asia Pacific region is an important part of our client’s success: occupying 65 offices across 13 countries. JLL helps our client achieve its ambitions by delivering the services and supporting the spaces that enable their business to thrive. 

Kick start your career by working in a team managing some of the world's most inspiring office spaces. With nearly 10 million square feet of office space across Asia, there is plenty of room to grow! The JLL account team has developed a unique culture, drawing and adapting from JLL and our client’s way of working and thinking.

What this job involves:

Leading Technical Services

You will be responsible for delivering superior technical services overseeing all operations of all building systems, ensuring they run efficiently, safely and cost-effectively. In an exciting and dynamic environment you’ll achieve excellence in managing critical operations and programs onsite with our client. You’ll ensure the highest standards are delivered and best practices implemented consistently. You’ll partner with vendors providing your expertise in managing the client environment and technical services, with a focus on continuous improvement and risk management.

This role will manage a team of 5 technical services team members across Gurgaon Responsible for providing outstanding client service, you’ll lead, monitor and mentor to effectively control technical services activity. This role will also support local and regional initiatives by driving consistent improvements in implementation and service delivery.

Act as a coach and mentor

You’ll play a key role in actively encouraging an environment that supports teamwork, cooperation, performance excellence and personal success. You’ll play the role of coach, motivating and developing team members through regular assessments of service delivery and always seeking to improve where possible. 

Prioritizing the facilities needs—always

Experienced in technical services, you’ll be on top of all the mechanical, electrical, plumbing and civil works needed while managing facilities. Likewise, you’ll play an essential role in reducing workplace risks by maintaining visibility of maintenance, routine inspections and scheduled down times. You’ll stay in close contact with teams for all facility related issues, ensuring total compliance with all legal and technical services standards. You’ll be hands-on in your approach and while able to periodically review logs, checklists and maintenance schedules, you’ll also spearhead and implement cost saving and energy programs, improving efficiency and minimising environmental impact will see you succeed in this role.

Putting critical plans and reports in place

Planning is a big part of your mandate. In this role, you’ll take charge of planning and managing technical services budgets and contracts. Your expertise will be essential in planning and developing recommendations and effective inventory and planning management. You’ll be performing regular audits with a focus on cost savings, risk management and energy management. You’ll strive to keep any down time to a minimum by setting up best practices that promote seamless service delivery to our client. Your analytical skills will also come in handy, as the role requires you to record and report data accurately.

Winning our clients trust

As Asst. Technical Services Manager, you’ll be working with our client and will build strong relationships through your proactivity and engagement. You’ll make sure that the client expectations are met each and every time, being the go-to person for any technical services related queries. 

Sound like you? To apply you’ll need to be:

Experienced in Technical Services

For this role, you’ll need a minimum of 08 years experience in engineering or technical services delivery in a facilities management environment. This should include a minimum of five years experience in managing a contract of works . Furthermore, a strong knowledge of occupational safety requirements and improvement initiatives may help you land the job. A degree or a professional qualification in Engineering / Technical Services would be an advantage.

Well rounded skills

As Asst.Technical Services Manager, you will undeniably have very strong technical skills, for this role we’re looking for the full package, so you’ll need to demonstrate your expertise in interacting with a wide range of stakeholders and team members. Impeccable people skills will be a must have for this role as you’ll enjoy working within a diverse and inclusive team. You’ll take the time to listen to people in order to apply your expertise and create maximum positive impact.

An eye for detail

Do you have an eye for detail? Attention to detail combined with high level analytical skills are vital for success in this role, you’ll analyse qualitative and quantitative information and translate this into strategic deliverables. 

Great organisational skills

We operate in a fast paced, high volume environment and you’ll need to keep up to speed. To do so you’ll have great time management and organisational skills, be good at meeting deadlines and be able to adapt to changing requirements. 

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!

Location:

Scheduled Weekly Hours:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at om. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.