What Jobs are available for IT Services in Delhi?

Showing 33 IT Services jobs in Delhi

Managed Services Client Delivery Manager

New Delhi, Delhi NTT America, Inc.

Posted 4 days ago

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Job Description

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Senior Managed Services Client Delivery Specialist is an advanced subject matter exert, responsible for overseeing the end-to-end delivery of managed services contract to the client.
This role supports the business and protects the company's reputation by taking responsibility for contract management for local, medium to large complexity contracts and works closely with cross functional teams to ensure client expectations are met and exceeded and takes responsibility for service delivery, and contract profitability for their assigned client contracts. These clients require service delivery that are complex to highly complex by nature and are typically across multiple sites and/or service offerings.
The Senior Managed Services Client Delivery Specialist involves proactive client communication, project management, technical oversight, and problem-solving.
**What you'll be doing**
**Key Responsibilities:**
+ Responsible for client satisfaction by ensuring that services are delivered according to agreed service definitions and Service Level Agreements (SLAs).
+ Acts as the primary point of contact for client inquiries, escalations, and feedback.
+ Understands client business needs and objectives to tailor required services accordingly.
+ Ensures the successful delivery of managed services to clients, meeting service level agreements (SLAs) and quality standards.
+ Collaborates with technical teams to resolve client issues and incidents promptly.
+ Monitors and assesses client satisfaction regularly through feedback mechanisms.
+ Takes proactive measures to address client concerns and continuously improve service quality.
+ Develops account plans and strategies to enhance client engagement and retention.
+ Identifies opportunities for upselling or cross-selling additional services.
+ Manages the implementation of new services, upgrades, and projects for clients.
+ Coordinates project timelines, resources, and deliverables to ensure successful outcomes.
+ Ensures that service delivery aligns with contractual agreements and compliance requirements.
+ Consults with legal team to ensure that all contract escalations are addressed with contract governance.
+ Monitors and reports on contract performance.
+ May oversee financial aspects of client accounts, including budgeting and forecasting.
+ May manage billing and invoicing processes.
+ Collaborates with technical teams to ensure that client environments are stable, secure, and up to date.
+ Stays informed about industry trends and emerging technologies to provide informed recommendations to clients.
+ Identifies and mitigates risks associated with service delivery and client relationships.
+ Develops contingency plans for potential disruptions.
+ Maintains accurate records, client documentation, and incident reports.
+ Provides regular reports on service performance and client satisfaction to internal and external stakeholders.
**Knowledge and Attributes:**
+ Passionate about service delivery with a strong ability to manage a coordinated delivery of service.
+ Advanced analytical mindset, strong initiative, self-driven with a commitment to succeed.
+ Advanced understanding of managed services, including infrastructure, cloud, security, and support
+ Advanced proficiency in project management.
+ Excellent communication, negotiation, and problem-solving skills.
+ Excellent client centricity, proven ability to manage client relationships and drive client satisfaction.
+ Advanced business acumen, as well as financial acumen for budgeting, forecasting, and billing.
+ Advanced familiarity with ITIL or other IT service management frameworks.
+ Ability to work under pressure and has exceptional organizational skills and attention to detail.
+ Ability to work collaboratively with cross-functional teams.
+ Adaptability and a customer-focused mindset.
**Academic Qualifications and Certifications:**
+ Bachelor's degree or equivalent qualification in Information Technology or Business or related field.
+ Relevant ITIL certification preferred.
+ Relevant project management certification (for example, PMP) is preferred.
**Required Experience:**
+ Advanced demonstrated experience in a managed services and/or support services environment.
+ Advanced demonstrated experience in managed services - service delivery and client management.
+ Advanced demonstrated experience in successful delivery of managed services to clients, meeting service level agreements (SLAs) and quality standards.
+ Advanced demonstrated experience in service delivery alignment with contractual agreements and compliance requirements.
+ Advanced demonstrated experience in monitoring contract performance.
+ Advanced demonstrated experience in managing service delivery projects for clients.
+ Advanced demonstrated experience in monitoring and assessing client satisfaction regularly through feedback mechanisms.
+ Advanced demonstrated experience in proactive measures to address client concerns and continuously improve service quality.
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
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Senior Security Managed Services Engineer

New Delhi, Delhi NTT America, Inc.

Posted 4 days ago

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Job Description

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Additional Career Level Description:**
**Knowledge and application:**
+ Work is reviewed periodically based on a set of defined procedures or precedence.
+ Normally receives general instruction on work and new assignments.
+ Learns to use professional concepts.
**Problem solving:**
+ Applies knowledge and basic problem-solving techniques to define and resolve problems.
+ Works on problems of limited scope.
**Interaction:**
+ Exchanges standard/basic information with colleagues and immediate line manager/team leader.
+ Develops stable working relationships internally.
**Accountability:**
+ Determines a course of action based on guidelines and standard practices and procedures.
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
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Cross Technology Managed Services Engineer (L1)

New Delhi, Delhi NTT America, Inc.

Posted 4 days ago

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Job Description

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
As a Cross Technology Managed Services Engineer (L1) at NTT DATA, you will be the first point of contact for our clients, ensuring their IT infrastructure and systems remain operational. You will proactively identify, investigate, and resolve technical incidents and problems, focusing on first-line support for standard and low-complexity incidents and service requests. Your aim? To ensure zero missed service level agreement conditions.
Every day, you will monitor client infrastructure and solutions, identifying problems and errors before or as they occur. You will dive deep into first-line incidents assigned to you, pinpointing the root causes, and providing telephonic, ITSM ticket or chat support to our clients when they need it most. Maintenance activities, such as patching and configuration changes, will be part of your routine, ensuring the smooth operation of client systems.
You will work across two or more technology domains, such as Cloud, Security, Networking, Applications, or Collaboration. Your day may include updating existing knowledge articles or creating new ones, seeking opportunities for work optimization, and supporting project work as needed. Additionally, you will contribute to disaster recovery functions and tests, ensuring our clients' DATA is safe and sound.
Shift changes are made seamless with your careful handovers, ensuring service continuity. You will report and escalate incidents when necessary and strive for efficient, comprehensive resolutions of incidents and requests. With each interaction, you will aim to provide a positive client experience, placing their needs at the forefront of all you do.
**To thrive in this role, you need to have:**
+ Entry-level experience with troubleshooting and support in security, network, DATA centre, systems, or storage within a medium to large ICT organization.
+ Basic knowledge of management agents, redundancy concepts, and ITIL processes.
+ Highly disciplined in handling of tickets on day-to-day basis. Act promptly as per defined Sop's.
+ Try to resolve as many tickets as possible using available Knowledge articles or provided Sop's.
+ Good understanding of using ITSM tools.
+ Skill in planning activities and projects in advance and adapting to changing circumstances.
+ A client-centric approach, understanding their requirements and ensuring a positive experience throughout their journey.
+ Ability to communicate and work across different cultures and social groups.
+ Proficiency in active listening techniques and refraining from interrupting.
+ A positive outlook at work, even in pressurized environments.
+ Willingness to work hard and put in longer hours when necessary.
+ A bachelor's degree or equivalent qualification in IT or Computing (or demonstrated equivalent work experience).
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
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Head of Technical Services

Delhi, Delhi SOFAR

Posted 6 days ago

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Job Description

Established in 2013 in China, SOFARSOLAR owns around 2000 employees globally and more than 10 subsidiaries in Germany, Poland, Netherlands, UK, Australia, India, Italy, Brazil, Singapore, Japan etc.

As one of China's top 5 string inverter manufacturers, we specialize in the R&D, production, and sales of a wide range of inverters, including grid-tied inverters (1kW-255kW) and hybrid inverters (3kW-20kW), energy storage systems and EV charging.


Position: Service Manager

Experience: 12-18 Years

Location: PAN INDIA(preferred)

Education: B.E Electrical or Electronics preferabally with MBA

Industry Type: Solar/ Power/Energy

Functional Area: Service, Technical Support

Job Description

Candidate will be responsible for:-

* After sales service support to customers

* Handling customer queries for resolution

* Handling service spares requireements and service inventory management

* Responsible for service in complete region for all assigned product category

* Support for updation of complaints data & forecast for spares

* Provide full support for data management & back-end operations

* Coordinate with back-end / commercial departments for meeting service repalcement delivery timelines

* Payment followup & collection for service sales

* Upkeeping of all service records

* Updating weekly & monthly reports

* Interface with customers for escalations related to service related matters.

* Carry out any other duty assigned by the management from time to time

* Collecting & analysing competitor information data

* Team handling & mentoring capabilties


Desired Candidate Profile:

1) Candidate should be at least a graduate having minimum 6-8 years experience in after sales of Solar / Energy / Power products.

2) Candidate should have knowledge of Power Products Like:-

• UPS

• Inverters

• Solar Batteries

• Solar Panels

3) Excellent Communication Skills.

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Maintenance Services Representative

New Delhi, Delhi Panasonic Avionics Corporation

Posted 4 days ago

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Job Description

**Overview**
**Who We Are: **
Ever wonder who brings the entertainment to your flights? Panasonic Avionics Corporation is #1 in the industry for delivering inflight products such as movies, games, WiFi, and now Bluetooth headphone connectivity!  
How exciting would it be to be a part of the innovation that goes into creating technology that delights millions of people in an industry that's here to stay! With our company's history spanning over 40 years, you will have stability, career growth opportunities, and will work with the brightest minds in the industry. And we are committed to a diverse and inclusive culture that will help our organization thrive! We seek diversity in many areas such as background, culture, gender, ways of thinking, skills and more. 
If you want to learn more about us visit us at ( . And for a full listing of open job opportunities go to (   
**Responsibilities**
  **The Position:**
The Maintenance Services Representative (MSR) will be engaged through an Employer of Record and will provide services to Panasonic Avionics.
The role holder will oversee and perform full line maintenance which may include but is not limited to Aircraft In-Flight Entertainment and Connectivity (IFEC) systems and other aircraft equipment to ensure system serviceability and functionality. Carry out all line maintenance activities and systems: troubleshooting (within authorization) using basic computer and electronic theories as well as test equipment in accordance with regulations, policies, and approved procedures. Remove and replace components and equipment in accordance with regulations, policies, and procedures. Complete all administrative duties associated with maintenance actions performed.
Line Maintenance responsibilities may vary by location, subject to contractual obligations.
+ Aircraft Maintenance and IFEC Systems Maintenance
+ Perform line maintenance, oversee and sign for work carried out by other non-certifying workers, under the Panasonic-issued authorization privileges or Airline-issued privileges during transit checks in accordance with the contractual obligations or approved company procedures, and report the findings in an efficient and effective manner.
+ Perform line maintenance tasks which include but are not limited to:
+ Troubleshoot (within authorization) system failures down to Line Replaceable Units (LRU), cabling, or other aircraft systems and perform functional tests post-rectification.
+ Component replacement, adjustments, inspections, and functional tests in accordance with all applicable approved documentation.
+ Perform Cabin Sweep in accordance with in accordance with contractual obligations or approved company procedures and report findings.
+ Perform transit and maintenance checks in accordance with contractual obligations or approved company procedures and report findings.
+ Perform aircraft airframe, engine, and/or systems defect rectification in accordance with all applicable approved documentation.
+ Communicate and interface with customers.
+ Certify for all work completed as applicable under a company-issued authority and governing regulations.
+ Actively promote Panasonic Avionics Corporation Safety Management System (SMS) culture.
+ Perform and maintain high-quality standards and ensure Panasonic and Airline Quality Assurance (QA) processes are followed.
+ Administrative
+ Complete aircraft documentation in accordance with contractual obligations or Panasonic processes.
+ Accurate completion of Panasonic and airline-required maintenance documentation, including electronic data entry and/or paper-based systems within a timely manner to meet QA standards.
+ Assist in the management of airside inventory, cycle counting, packaging, and shipping of inventory.
+ Maintain high standards of housekeeping, Health & Safety, and tool care.
+ Perform other reasonable related duties as assigned by immediate supervisor or management.
**Qualifications**
+ Hold a valid Indian DGCA CAR66 Aircraft License / Authority or equivalent required to certify customers on different aircraft types/systems at the assigned location.
+ Minimum 5 years in full aircraft maintenance experience including three years of exercising certification privilege, preferred.
+ Secondary/High School Diploma or equivalent.
+ Ability to work in a team environment.
+ Essential Aircraft maintenance experience includes but is not limited to:
+ Ability to determine if an LRU requires replacement.
+ Ability to determine if a unit is bad from stock or requires further troubleshooting.
+ Ability to use basic troubleshooting equipment and applicable techniques.
+ Ability to carry out aircraft refueling, oil uplift, brake and wheel changes.
+ Ability to carry out airframe and engine visual check.
+ Ability to carry out defects rectification.
+ Ability to carry out aircraft push back.
+ Excellent communication skills.
+ Ability to oversee work and mentor others as needed.
+ Ability to work in a high-stress, high-pressure environment.
+ Proficient computer skills in Word, Excel, Outlook (MS Products).
+ Basic computer skills in using Linux.
+ Use professional concepts while applying company policies and procedures to resolve a variety of issues.
+ Ability to Read, Write and Speak English easily and accurately.
+ Must have the legal right to work in assigned country through nationality, visa or work permits.
+ Ability to pass required security and background checks.
+ May require both international and domestic travel, up to 25 % of time, to other line station locations to provide relief from time to time as required.
+ Must hold a valid driver's license and be able to meet the requirements of the airport authority for access and vehicle operation on their premises.
+ Required to work a rotating shift roster that spans 24 hours, 7 days a week, 365 days a year.
+ Manual dexterity to grasp and work with tool parts and equipment.
+ Ability to climb and work from ladder or platform, and endure sitting, standing, bending or twisting for extended periods and ability to lift up to 50 pounds.
+ Ability to operate under extreme weather conditions and in confined spaces for extended periods.
+ Ability to cope with environmental conditions which may include exposure to congestion and varying noise levels
**Our Principles:**
Contribution to Society | Fairness & Honesty | Cooperation & Team Spirit | Untiring Effort for Improvement | Courtesy & Humility | Adaptability | Gratitude 
**What We Offer:**  
At Panasonic Avionics Corporation we realize the most important aspects in leading our industry are the bright minds behind everything we do.
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Supervisor, Maintenance Services

New Delhi, Delhi Panasonic Avionics Corporation

Posted 4 days ago

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Job Description

**Overview**
**Who We Are: **
Ever wonder who brings the entertainment to your flights? Panasonic Avionics Corporation is #1 in the industry for delivering inflight products such as movies, games, WiFi, and now Bluetooth headphone connectivity!  
How exciting would it be to be a part of the innovation that goes into creating technology that delights millions of people in an industry that's here to stay! With our company's history spanning over 40 years, you will have stability, career growth opportunities, and will work with the brightest minds in the industry. And we are committed to a diverse and inclusive culture that will help our organization thrive! We seek diversity in many areas such as background, culture, gender, ways of thinking, skills and more. 
If you want to learn more about us visit us at ( . And for a full listing of open job opportunities go to (   
**Responsibilities**
**The Position:**
The Supervisor, Line Maintenance will be engaged through an Employer of Record and will provide services to Panasonic Avionics.
The role holder will supervise daily line station operations in the process of providing inspection and repair services on aircraft. Responsible for dispatching all overnight aircraft with guaranteed 100 percent seat functionality at departure. Since seat guarantees are an integral part of Panasonic Avionics Maintenance Services, the staffing and scheduling of site personnel and their functions are paramount to the success of the company.
**Maintenance Operations**
+ Schedule site personnel to weekly shift patterns pursuant to the customer's flight schedule.
+ Direct Inventory Control and local logistics of customer and Panasonic Avionics-owned capital assets.
+ Schedule preventive maintenance activities of systems installed on customer aircraft during over night holds; Office management of local site specific responsibilities which includes local port Authority personnel identification administration, Customs clearance and security seals, overtime, vehicle maintenance, office administration and cleanliness.
+ External contacts include routine daily customer contacts at the Line Maintenance levels, local airport authorities including Customs, Air Freight forwarders and brokers for local logistics.
+ Internal contacts include MMS Personnel, MMS Administration Staff, H.R. and other Panasonic Avionics departments as required to execute the MMS agreements specific to the site.
+ May also perform onboard maintenance activities and fill-in for absent employees.
**Supervisory**
Hire, train, supervise, and appraise direct reports.
**Qualifications**
**What We're Looking For:**  
+ Hold a valid Indian DGCA CAR66 Aircraft License / Authority or equivalent required to certify customers on different aircraft types/systems at the assigned location.
+ 3-5 years lead/crew chief/ supervisory experience.
+ Proficient in Word, Excel, and Outlook (MS products).
+ Good communication skills.
+ Ability to solve problems as they occur on the local level, not allowing the issue to progress further.
+ Uses skills as a seasoned, experienced professional with a full understanding of industry practices and company policies and procedures.
+ Resolves a wide range of issues in imaginative as well as practical ways.
+ Works on issues where analysis of situation or data requires a review of relevant factors. Exercises judgment within defined procedures and policies to determine appropriate action.
+ Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
+ Must have the legal right to work in the assigned country through nationality, visa, or work permits.
+ Travel up to 20% of the time to both domestic and international locations.
+ Must be able to work any shift, weekends, and holidays.
+ Manual dexterity to grasp and work with tool parts and equipment may be required.
+ Ability to climb and work from a ladder or platform, and endure sitting, standing, bending, or twisting for extended periods and ability to lift up to 50 pounds may be required.
+ Ability to operate under extreme weather conditions and in confined spaces for extended periods may be required.
+ Ability to cope with environmental conditions which may include exposure to congestion and varying noise levels may be required.
+ Hold a valid driver's license and be able to meet the requirements of the airport authority for access and vehicle operation on their premises.
**Our Principles:**
Contribution to Society | Fairness & Honesty | Cooperation & Team Spirit | Untiring Effort for Improvement | Courtesy & Humility | Adaptability | Gratitude 
**What We Offer:**  
At Panasonic Avionics Corporation we realize the most important aspects in leading our industry are the bright minds behind everything we do.
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Services Specialist - Commissioning

New Delhi, Delhi GE Vernova

Posted 4 days ago

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Job Description

**Job Description Summary**
Based at GE Power Conversion Chennai site the Services Specialist role is an exciting opportunity for an action-oriented individual with deep technical foundation of Power Conversion equipment. You will be able to leverage your technical knowledge to directly support customer through commissioning, maintaining, servicing of Power Conversion's state of the art products and solutions across the globe, while you collaborate across the globe with key functional teams and enhance your strategic business acumen. The job will require frequent traveling up to 100 % to various client sites in India and globally.
Our team of dedicated experts needs reinforcement from young or experienced colleagues. So if you find electric drive technology and the associated processes interesting, can get excited about it, and are a thoroughbred technician/engineer, then we are looking for you! Great performance needs Great Engineers!
**Job Description**
**Essential Responsibilities:**
The Services Specialist develops practical and innovative ways to identify and meet goals. In this role you are responsible for work which is defined in scope, utilize your understanding and experience to execute business objectives, and have the ability to effect short-term and some long-term business goals.
+ **Commissioning of extensive systems consisting of power controllers, frequency converters, load commutated drives, excitation systems, Electrical machines, and load machines or production plants, such as large converters for pumped storage power plants, gas turbine power plants, and much more.**
+ **Commissioning of the Medium Voltage** **AC and DC Drives** **with associated Voltage Switchgear in business segments such as Power Plants, Metals, Marine, Oil & Gas, Material handling, etc.,**
+ Show-up individuality with less supervision in commissioning and service activities in Power Equipment. Should communicate clearly and follow the instructions from Site Lead or Site manager and perform the task with at most quality. Interact and assistance to the customer, user, and other GE field personnel in the operation, inspection, maintenance, and repair of assigned product lines.
+ Perform on-site installation of systems and equipment and ongoing preventive maintenance, repair, and calibration after installation
+ Perform unplanned/corrective maintenance and complete all necessary technical and business documentation on time and accurate. Comply with the integrity and compliance guidelines. Record keeping of day-to-day activities in digital forms.
+ Provide technical assistance to customer representatives regarding installation, operation, calibration, repair, and maintenance at customer's sites
+ Respond to requests for emergency repairs and services to troublesome equipment
+ Knowledge to troubleshoot and provide routine maintenance checkout for wide range of equipment vintage
+ Maintain strong safety mindset to assure the executed work reflects the technical requirements within GE safety standards. Ensure all work is performed in accordance with the organization's EHS and associated policies/procedures
+ Ensure customer satisfaction with maintenance solutions, according to the metrics of service, terms, performance, and quality.
+ A job at this level requires good interpersonal skills. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE. Explains technical information to others.
+ Assist customer with improving reliability and reducing cost of ownership
+ Provide single point of contact to the customer, customer team, and all other GE stakeholders
+ Assist the factory with data collection and timely reporting to facilitate fleet performance analysis, including marketing intelligence and sales opportunities for services, and support
+ Assist customer with spare parts ordering & issues resolution
**Qualifications/Requirements**
+ B.E / M.E or equivalent / Electrical/Electronic engineering from accredited college / university.
+ 2 - 5 years of relevant experience
+ Should have process knowledge of Metal / Marine / Oil & Gas / Test Bench / Material Handling / Power Plant
+ Knowledge in Power Electronics, Low Voltage Equipment (AC/ DC) & PLC
**Desired Characteristics**
+ Work experience on Power converters, Generators, switchboards, AVR, excitation systems, DC Motors, and DC/ AC drives
+ Strong oral and written communication skills
+ Strong interpersonal and leadership skills
+ Ability to work independently. Strong problem-solving skills
+ Strong attention to detail
+ Proactive self-starter and change agent & ability to work under stress environment
+ Cross functional, ability to work on matrix environment, and international team experience
+ Effectively communicate across all organizational levels, departments, and functions
+ Demonstrated technical aptitude and business acumen.
+ International experience
**Additional Information**
**Relocation Assistance Provided:** Yes
#LI-Remote - This is a remote position
GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
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Client Services Manager

New Delhi, Delhi Laqshya Live Experiences

Posted 8 days ago

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Job Description

Develop and nurture favorable business relationship with clients

and Work with clients to develop event marketing and

communication plans

● Understand client brief and develop event strategies that align with

client objectives and budget

● Gather research, spearhead ideation with creative teams, develop

and deliver pitch presentations

● Serve as the main point of contact for clients throughout the event

planning process, ensuring that all client needs are met and

exceeded

● Manage all aspects of event planning and execution, including

venue selection, vendor management, catering, transportation and

AV production in coordination with creative and production teams

● Create detailed event timelines, budgets, and project plans, and

manage all logistics related to events, including setup and

teardown

● Coordinate with internal teams to ensure all event deliverables,

materials, collateral, and promotional items are produced and

delivered on time

● Manage onsite event execution, including overseeing all event

staff, and handling any issues or concerns that arise

● Conduct post-event evaluations and debriefs with clients to gather

feedback and identify opportunities for improvement

● Oversee multiple client events and be able to recognize, solve or

neutralize potential issues or conflicts


Qualifications:


Graduate or MBA

Experiences - 5to 6 years ( Events Industry only )

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Information Technology Executive

New Delhi, Delhi Indian Institute of Art and Design

Posted 4 days ago

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Job Description

Indian Institute of Art and Design (IIAD) invites applications for the position of Executive to join their IT Team.

IIAD was established in 2015 as an independent design school in New Delhi. Our partnership with Kingston School of Art gives IIAD students the distinct advantage of world-class education and a globally-recognized degree from Kingston University, London. This prestigious affiliation to a university of global repute enables our graduates to secure coveted career opportunities, as well as pursue further education in any international university.


Designation : Executive - IT

Name of the Institution : Indian Institute of Art and Design (IIAD)

Location : Okhla Phase 1, New Delhi-

Working Timings: -

9.00 a.m – 6.00 pm (Monday to Friday)

10:00 a.m – 5:00 pm (Saturday), 2 Saturdays off

Minimum Qualifications & Eligibility :

Education:

  • Bachelor's degree in Computer Science, Information Technology, Information Systems, or a closely related field.

Experience:

  • Minimum of 1-3 years of progressive experience in IT support, system administration, or network management.
  • Proven experience working in a university or educational environment is a significant advantage.

Technical Skills:

  • Proficiency in administering Windows Server environments (Active Directory, Group Policy).
  • Strong knowledge of networking concepts (TCP/IP, DNS, DHCP, VPN, VLANs, Firewalls, Routers, Switches).
  • Experience with Firewall, Endpoint Protection System (EPS), and Intune Mobile Device Management (MDM) administration.
  • Experience with virtualization technologies (e.g., VMware vSphere , Microsoft Hyper-V).
  • Familiarity with cloud computing concepts (e.g., Azure, AWS, Google Cloud).
  • Hands-on experience with database management (e.g., SQL Server, MySQL).
  • Experience with IT security best practices, antivirus solutions, and data backup strategies.
  • Working knowledge of Learning Management Systems (LMS) and Enterprise Resource Planning (ERP) systems, with specific experience in any Education ERP or CAMU ERP being an extra benefit.
  • Experience with Google Apps (Workspace) administration and Office 365 administration, including Microsoft Exchange Online administration.
  • Knowledge and experience with CCTV and Access Control systems.
  • Experience with Meraki Wi-Fi administration.
  • Familiarity with CRM administration.

Soft Skills:

  • Excellent problem-solving and analytical skills.
  • Strong interpersonal and communication skills (written and verbal) to interact effectively with diverse stakeholders.
  • Ability to manage multiple priorities and projects simultaneously.
  • Detail-oriented with a commitment to accuracy and quality.

Desired Skills :

  • Relevant industry certifications (e.g., Microsoft Certified: Azure Administrator Associate, Microsoft 365 Certified: Endpoint Administrator Associate, VMware Certified Professional).
  • Experience with ITIL framework or other IT service management methodologies.
  • Familiarity with scripting languages (e.g., PowerShell, Python) for automation.
  • Working knowledge of MAC PC’s will be an advantage.

Job Description:

The Executive in the IT Department plays a crucial role in ensuring the smooth and efficient operation of the university's technology infrastructure and services. This position involves a blend of hands-on technical support, system administration, and project coordination. The successful candidate will contribute to the strategic implementation and maintenance of IT solutions that support the academic, administrative, and research needs of the university community.

IT Operations & Support:

  • Oversee daily IT operations, including network availability, server performance, and system uptime.
  • Provide advanced technical support for hardware (desktops, laptops, servers, printers) and software issues for faculty, staff, and students.
  • Manage day-to-day IT tasks and user requests, ensuring timely and effective resolution.
  • Implement and manage software deployment, updates, and patching across the university's systems.

Network & Infrastructure Management:

  • Assist in the administration and maintenance of the university's wired and wireless networks (LAN/WAN, Wi-Fi access points, routers, switches).
  • Monitor network performance, troubleshoot connectivity issues, and ensure network security.
  • Manage and maintain server infrastructure, including physical and virtual servers (e.g., VMware, Hyper-V).
  • Oversee data backup and recovery operations to ensure business continuity.

Software & System Administration:

  • Administer and support key university applications, including Learning Management Systems (LMS - e.g., Camu, Moodle, Canvas), Enterprise Resource Planning (ERP) systems, Student Information Systems (SIS), and other academic/administrative software.
  • Administer and maintain Microsoft Exchange Online for email services.
  • Manage user accounts, permissions, and access controls across various platforms.

Audio-Video and Event Support:

  • Set up, configure, and troubleshoot audio and video systems in classrooms, conference rooms, and auditoriums.
  • Provide dedicated IT support for college internal and external events, including live streaming, sound, and visual presentations.

Cybersecurity & Data Protection:

  • Implement and enforce IT security policies and procedures to protect university data and systems from threats.
  • Monitor security alerts, conduct vulnerability assessments, and respond to security incidents.
  • Promote cybersecurity awareness among university users.

Project Management & Coordination:

  • Lead or assist in the planning, execution, and completion of IT projects, such as system upgrades, infrastructure improvements, and new technology rollouts.
  • Coordinate with internal departments and external vendors to ensure project milestones are met.

Documentation & Reporting:

  • Develop and maintain comprehensive IT documentation, including system configurations, network diagrams, standard operating procedures (SOPs), and asset inventories.
  • Generate regular reports on IT performance, incidents, and project progress.

Salary: 30k/month

Negotiable and commensurate with skills and qualifications.

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Information Technology Procurement

Delhi, Delhi Bennett Coleman & Co. Ltd. (The Times of India)

Posted 8 days ago

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Job Description

Job Title: IT Procurement / Category Buyer

Location: Delhi (onsite role)


A Little About The Role:


Obtain specific BOQ’s (bills of quantities) from user team; assist in development of procurement plan, liaise with vendors, finalize payments and implementation schedule with vendors, expedite order delivery with the objective of ensuring implementation of projects with adherence to targeted quality, cost and schedule parameters. This is a central team role requiring coordination with interactions with users and suppliers spread geographically having significant impact on the overall organizational goals.



What You Will Be Doing:


• Procurement Planning: Work with a range of internal stakeholders to clearly identify procurement needs, oversee timelines and budget and ensure adherence to savings & other strategic objectives. Initiate negotiations and vendor relationship management. Optimize overall costs and focus on enhancing operational efficiencies. • Negotiations: Price discovery, external benchmarking and negotiating the most competitive prices, SLAs and contract terms. Identifying clear external benchmarks and collating the details of various cost components. Consistently improving cost competitiveness of the suppliers


• Vendor Management: Prepare RFI/RFQ Management, identify potential suppliers and contract management & governance, Manage vendor accounts reconciliation. Develop a clear understanding of suppliers’ strategic strengths, supplier performance evaluation, expand supplier network and maintain consistent vendor performance and engagement. New product development & trials execution


• Operations Management: Manage conflicts, resolve escalations, ensure user satisfaction, ensure documentation compliant with Internal & External Audit standards, review delivery timelines, SAP operations (MM module). Inventory management & optimization. Ensuring compliant import operations


• Logistics: Confirm order with vendor; prepare internal approval note; coordinate sign off on the internal approval note; finalize the legal terms and conditions with the vendor; liaise with finance for financial transactions and legal for contracts; organize kick off meeting between supplier and modernization for handover on delivery and execution; resolve escalations by modernization (user) with respect to supplier in order to ensure installation of equipment to user satisfaction


• Contract Management: Review status of vendor deliveries against orders released, supervise timely follow-up with vendors, monitor changes in user requirements during implementation and communicate appropriately to vendors, coordinate with Finance for vendor payments to ensure timely delivery of orders and execution of projects as per project plan.


Key Skills and Core Competencies:

  • Negotiations
  • Contract management
  • Supplier Management
  • SAP - MM
  • Analytical Thinking
  • Communication Skills
  • Execution Excellence
  • Creating and Innovating



Experience and Educational Qualifications:

  • 3 to 5 years of experience in Procurement function specifically Capital Expenditure, Vendor Management.
  • B.E. / B.Tech. + MBA
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