191 IT Support Specialists jobs in Chandigarh

Company Description

S P Solutions Point Pvt. Ltd. offers a wide range of technology solutions to help businesses improve their operations and stay competitive in today's fast-paced digital landscape. We provide hardware and software products, IT consulting services, network infrastructure setup and maintenance, security services, and more. Our experienced professionals work closely with clients to understand their specific needs and develop customized solutions to meet their goals. Our company is committed to providing exceptional customer service and support to ensure the success of its clients.

Role Description

This is a full-time on-site role for a Desktop Support Engineer located in Chandigarh. The Desktop Support Engineer will be responsible for providing technical support for desktop computers, including troubleshooting and resolving hardware and software issues. The role also involves maintaining and supporting printer systems, assisting with network connectivity issues, and ensuring optimal performance of all computer hardware components.

Qualifications

• Proficiency in Desktop Computers and Computer Hardware
• Technical Support and Troubleshooting skills
• Experience in Printer Support
• Strong problem-solving skills and attention to detail
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Bachelor's degree is preferred
• Salary 22000CTC

Company Description

S P Solutions Point Pvt. Ltd. offers a wide range of technology solutions to help businesses improve their operations and stay competitive in today's fast-paced digital landscape. We provide hardware and software products, IT consulting services, network infrastructure setup and maintenance, security services, and more. Our experienced professionals work closely with clients to understand their specific needs and develop customized solutions to meet their goals. Our company is committed to providing exceptional customer service and support to ensure the success of its clients.

Role Description

This is a full-time on-site role for a Desktop Support Engineer located in Chandigarh. The Desktop Support Engineer will be responsible for providing technical support for desktop computers, including troubleshooting and resolving hardware and software issues. The role also involves maintaining and supporting printer systems, assisting with network connectivity issues, and ensuring optimal performance of all computer hardware components.

Qualifications

• Proficiency in Desktop Computers and Computer Hardware
• Technical Support and Troubleshooting skills
• Experience in Printer Support
• Strong problem-solving skills and attention to detail
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Bachelor's degree is preferred
• Salary 22000CTC

Company Description

S P Solutions Point Pvt. Ltd. offers a wide range of technology solutions to help businesses improve their operations and stay competitive in today's fast-paced digital landscape. We provide hardware and software products, IT consulting services, network infrastructure setup and maintenance, security services, and more. Our experienced professionals work closely with clients to understand their specific needs and develop customized solutions to meet their goals. Our company is committed to providing exceptional customer service and support to ensure the success of its clients.

Role Description

This is a full-time on-site role for a Desktop Support Engineer located in Chandigarh. The Desktop Support Engineer will be responsible for providing technical support for desktop computers, including troubleshooting and resolving hardware and software issues. The role also involves maintaining and supporting printer systems, assisting with network connectivity issues, and ensuring optimal performance of all computer hardware components.

Qualifications

• Proficiency in Desktop Computers and Computer Hardware
• Technical Support and Troubleshooting skills
• Experience in Printer Support
• Strong problem-solving skills and attention to detail
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Bachelor's degree is preferred
• Salary 22000CTC

Shift time:

Rotational 8 hours shift (5 days a week)

Location:

Remote

Job Description:

As a Tier 1 Technical Support Engineer for the project platform, you will be the first point of contact for technical issues experienced by users. You will be responsible for troubleshooting common platform issues, diagnosing basic application and infrastructure errors, escalating unresolved problems to higher-tier support, and ensuring timely resolutions.

Responsibilities:

Serve as the first point of contact for technical support, handling incoming incidents and service requests via chat, email, or phone.

Troubleshoot basic issues related to the platform, including application errors (Flutter, Python), login issues, feature access, and minor infrastructure issues (AWS).

Resolve common user problems within established SLAs (P1: 1 hour, P2: 4 hours).

Provide basic troubleshooting for application and infrastructure issues and escalate unresolved issues to L2 engineers.

Monitor system alerts and logs for known issues and provide proactive notifications to users when necessary.

Document each incident, troubleshooting process, and resolution in the service management system.

Participate in shift rotation for 24×7 support coverage, including weekends as required.

Skills Required:

1 - 3 years of experience in technical IT support, preferably in a production environment.

Familiarity with mobile app support (Frontend - Flutter & Backend - Python) and web-based platforms.

Strong understanding of cloud infrastructure (AWS ECS, CloudWatch, DynamoDB).

Knowledge of ticketing systems (Jira, Zendesk, ServiceNow) and handling technical issues.

Strong communication skills and the ability to handle multiple support requests concurrently.

Ability to follow predefined troubleshooting processes and escalate technical issues effectively.

Shift time:

Rotational 8 hours shift (5 days a week)

Location:

Remote

Job Description:

As a Tier 1 Technical Support Engineer for the project platform, you will be the first point of contact for technical issues experienced by users. You will be responsible for troubleshooting common platform issues, diagnosing basic application and infrastructure errors, escalating unresolved problems to higher-tier support, and ensuring timely resolutions.

Responsibilities:

Serve as the first point of contact for technical support, handling incoming incidents and service requests via chat, email, or phone.

Troubleshoot basic issues related to the platform, including application errors (Flutter, Python), login issues, feature access, and minor infrastructure issues (AWS).

Resolve common user problems within established SLAs (P1: 1 hour, P2: 4 hours).

Provide basic troubleshooting for application and infrastructure issues and escalate unresolved issues to L2 engineers.

Monitor system alerts and logs for known issues and provide proactive notifications to users when necessary.

Document each incident, troubleshooting process, and resolution in the service management system.

Participate in shift rotation for 24×7 support coverage, including weekends as required.

Skills Required:

1 - 3 years of experience in technical IT support, preferably in a production environment.

Familiarity with mobile app support (Frontend - Flutter & Backend - Python) and web-based platforms.

Strong understanding of cloud infrastructure (AWS ECS, CloudWatch, DynamoDB).

Knowledge of ticketing systems (Jira, Zendesk, ServiceNow) and handling technical issues.

Strong communication skills and the ability to handle multiple support requests concurrently.

Ability to follow predefined troubleshooting processes and escalate technical issues effectively.

Shift time:

Rotational 8 hours shift (5 days a week)

Location:

Remote

Job Description:

As a Tier 1 Technical Support Engineer for the project platform, you will be the first point of contact for technical issues experienced by users. You will be responsible for troubleshooting common platform issues, diagnosing basic application and infrastructure errors, escalating unresolved problems to higher-tier support, and ensuring timely resolutions.

Responsibilities:

Serve as the first point of contact for technical support, handling incoming incidents and service requests via chat, email, or phone.

Troubleshoot basic issues related to the platform, including application errors (Flutter, Python), login issues, feature access, and minor infrastructure issues (AWS).

Resolve common user problems within established SLAs (P1: 1 hour, P2: 4 hours).

Provide basic troubleshooting for application and infrastructure issues and escalate unresolved issues to L2 engineers.

Monitor system alerts and logs for known issues and provide proactive notifications to users when necessary.

Document each incident, troubleshooting process, and resolution in the service management system.

Participate in shift rotation for 24×7 support coverage, including weekends as required.

Skills Required:

1 - 3 years of experience in technical IT support, preferably in a production environment.

Familiarity with mobile app support (Frontend - Flutter & Backend - Python) and web-based platforms.

Strong understanding of cloud infrastructure (AWS ECS, CloudWatch, DynamoDB).

Knowledge of ticketing systems (Jira, Zendesk, ServiceNow) and handling technical issues.

Strong communication skills and the ability to handle multiple support requests concurrently.

Ability to follow predefined troubleshooting processes and escalate technical issues effectively.

Required Skills & Experience:

• 5–7 years of experience with MuleSoft Anypoint Platform (ESB, API Manager, Runtime Manager).
• Strong understanding of Mule flows, error handling, API policies, connectors, and logging frameworks.
• Proven ability in troubleshooting, debugging, and resolving issues in complex integration environments.
• Experience with production monitoring tools (e.g., Splunk, CloudHub, Anypoint Monitoring, or equivalent).
• Strong skills in REST APIs, JSON, XML, DataWeave, and integration protocols (HTTP, JMS, FTP, etc.)
• Familiarity with CI/CD pipelines, Git, Jenkins , and deployment processes.
• Solid understanding of SQL and backend integration concepts.
• Excellent problem-solving, analytical, and communication skills.

Ability to work independently under minimal supervision and handle pressure in production scenarios.