Technical Support

Chennai, Tamil Nadu ₹40000 - ₹80000 Y Movate Technologies

Posted 1 day ago

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Job Description

Hi All,

Greetings from Movate Technologies (formerly known as CSS Corp)

We are currently hiring for the International Voice Process - Tech & Non Tech role.

If you are interested or know someone who might be, feel free to reach out.

mail id

SEND updated CV to the same Mail id

Roles & Responsibilities:


• Candidate would be responsible for handling customer calls and troubleshooting technical issues related to Devices.


• Ensure resolution provided in the first interaction with the customer


• Acquiring knowledge about the newly released products and recent updates.


• Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service


• Position and sell Premium support contracts to customers based on their support entitlement.

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Technical Support

Chennai, Tamil Nadu ₹219024 - ₹399206 Y Naethra Technologies

Posted 2 days ago

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Job Description

Degree in computer science or information technology. Certification in Microsoft, Linux, or Cisco is advantageous. Prior experience in tech support, desktop support, or a similar role. Proficiency in Windows/Linux/Mac OS. Experience with remote desktop applications and help desk software. Attention to detail and good problem-solving skills. Excellent interpersonal skills. Good written and verbal communication.

Job Types: Full-time, Permanent, Fresher

Pay: ₹18, ₹33,408.70 per month

Benefits:

  • Health insurance
  • Paid sick time
  • Work from home

Language:

  • English (Preferred)

Work Location: In person

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Technical support

Chennai, Tamil Nadu ₹500000 - ₹1000000 Y Movate Technologies

Posted today

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Job Description

Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the worlds top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,700 customer-centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes.

Designation : Engineer

Job Location : Chennai

Shift :Night shift

Other Competencies

  • Innovation & Agility
  • Ownership & Accountability
  • Communication & Self Awareness
  • Customer First
  • Urgency & Courage
  • Collaboration & Alignment
  • Celebration & Have Fun
  • Effective Decisions

Contact person - Akshaya HR

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Technical Support

600001 Chennai, Tamil Nadu Sisco Jobs

Posted 360 days ago

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Permanent
Job Title: Technical Support - Dental EquipmentLocation: Pan India (Travel Required)Salary: Up to ₹35,000 Net per monthExperience: Minimum 2 - 5 years of experienceQualification: Graduate Job Responsibilities :Perform the installation of dental chairs and related equipment at various dental clinics and hospitals.Handle the regular maintenance and servicing of dental chairs to ensure optimal functioning.Conduct routine checks and troubleshoot any issues related to dental chairs.Provide service and repair for dental products such as dental engines, physio units, dental implant handpieces, implant motors, etc.Diagnose problems and implement effective repair solutions.Utilize expertise in Dental Cone Beam Computed Tomography (CBCT) to provide technical support and troubleshoot related issues.Be ready and available to travel across India for on-site installations, repairs, and service requests as per client needs.Be prepared to work on holidays or outside regular working hours as required by client demands.RequirementsStrong technical knowledge in dental equipment installation, repair, and maintenance.Proficiency in handling and repairing a wide range of dental products including dental engines, physio units, dental implant hand pieces, and motors.Expertise in Dental CBCT (X-ray) systems and ability to troubleshoot issues.Ability to work independently and manage multiple tasks in a fast-paced environment.Excellent problem-solving skills and attention to detail.Strong communication skills to interact with clients effectively and provide technical support. Additional Requirements :Willingness to travel Pan India as required.Flexibility to work on holidays and outside of regular business hours. Other Benefits :Provided for travel-related expenses.Coverage for business-related phone expenses.Provident Fund and Medical Insurance coverage included.
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Help Desk Engineer

Chennai, Tamil Nadu ₹500000 - ₹1500000 Y iLink Digital

Posted 2 days ago

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Job Description

We are seeking an experienced Help Desk Engineer with strong expertise in software installation, troubleshooting application issues, managing virtual devices, and working with ticketing tools. The role requires hands-on technical skills, excellent communication, and the ability to provide high-quality support for US-based clients.

Key Responsibilities:

  • Provide L1/L2 technical support for US-based end-users.
  • Install, configure, and troubleshoot issues during software/application installations.
  • Manage and support virtual devices / VDI environments.
  • Log, track, and resolve tickets using ticketing tools (ServiceNow, Jira, Zendesk, Freshdesk, etc.).
  • Diagnose and resolve hardware, software, and basic network connectivity issues.
  • Assist in user account management, password resets, and access issues.
  • Document incidents, resolutions, and troubleshooting steps in the system.
  • Escalate unresolved issues to higher-level teams and follow up until closure.
  • Ensure tickets are resolved within agreed SLAs and maintain high client satisfaction.

Required Skills & Experience:

  • 25 years of IT Help Desk / Technical Support experience.
  • Strong knowledge of software/application installation and troubleshooting.
  • Experience with ticketing systems (ServiceNow, Jira, Zendesk, or similar).
  • Hands-on experience with virtual devices / VDI environments.
  • Familiarity with Windows and Mac OS environments.
  • Basic understanding of network troubleshooting (IP, DNS, VPN, Wi-Fi issues).
  • Strong communication skills, with prior experience supporting US clients.
  • Customer-oriented mindset with ability to multitask and prioritize.
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Help Desk Executive

Chennai, Tamil Nadu JLL

Posted today

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Job Description

JLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Role Summary:

We currently have an exciting opportunity for a Helpdesk Executive in Reading. The Executive will manage the helpdesk calls, manage queries, record slack tickers, prepare reports and maintain records on a daily basis Liason with multiple functions and ensure all the tickets are close as per SLA

What the job involves:

Helpdesk Management

  • Phone Calls
  • Slack channel queries
  • Mail communications
  • Liason with multiple functions
  • Regular updates
  • Report Management

  • Maintain all day to day data
  • Maintain all documents for audit purpose
  • Suggest / Recommend changes or inputs required to enhance / optimize process
  • Ensure routine update of database for future reference
  • Team Player

  • Align with the team on all process
  • Support for other cities during their absence
  • Extend the support during business continuity
  • Manage SLAs and timelines
  • Support FM functions in case of necessity

  • Should play a role of touchpoint for Employees community
  • Gather requirements / requests and channel with respective functions
  • Lead the requests end to end and ensure delivery with quality and within time limit
  • Bring out the challenges quickly to respective leaders / forums for quick resolutions
  • Site Operations Management
  • Recommend continuous quality improvement practices and implement Industry Best Practice operations
  • Support other FM functions based on crisis as a cross function to balance eco system
  • Liason with vendors for programs, events and ensure smooth execution
  • 24/7 emergency call support and site attendance is required
  • Risk Management
  • Ensure a property risk management program including audits is implemented and maintained
  • Ensure disaster recovering and business continuity plans are implemented and maintained
  • Ensure escalation procedures and incident reporting procedures are implemented and in place
  • Assist in the development of guidelines and strategies to ensure compliance with Jones Lang LaSalle’s business conduct
  • Achieve Key Performance Indicators and Service Level Agreement
  • Location:

    On-site –Chennai, TN

    Scheduled Weekly Hours:

    48

    If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

    JLL Privacy Notice

    Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

    For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

    For additional details please see our career site pages for each country.

    For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

    Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at om. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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    Help Desk Associate

    Chennai, Tamil Nadu Olive Green Consulting

    Posted 2 days ago

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    Job Description

    We’re Hiring: Associate – Help Desk (Portuguese, Spanish & English-speaking)

    Location: Pune, India (Remote)

    Shifts: 24/7 Rotational (including night shifts)

    Work Days: 5 days/week

    We are currently hiring for one of our esteemed clients , a global SaaS provider in the enterprise technology space, known for innovation, operational excellence, and an inclusive work culture. If you’re a skilled communicator fluent in Portuguese, Spanish and English , with a passion for tech support — this opportunity is for you!


    Role Overview:

    As an Associate – Help Desk , you’ll be the first point of contact for users across global regions. You’ll handle technical support related to mobile devices and services through calls, emails, and chats , while working closely with international teams to ensure efficient and timely issue resolution.


    Key Responsibilities:

    • Provide multilingual customer support (Portuguese,Spanish & English ) via phone, chat, and email
    • Troubleshoot mobile device and connectivity issues
    • Log and manage service tickets accurately and efficiently
    • Liaise with telecom providers and internal teams to resolve service-related issues
    • Ensure adherence to SLAs and KPIs
    • Act as a liaison between end-users and technical teams for complex queries


    Ideal Candidate Profile:

    • 2–6 years of experience in international voice process / technical support
    • Excellent communication skills in Portuguese,Spanish & English
    • Ability to work in a 24/7 rotational shift environment (including night shifts)
    • Strong troubleshooting and problem-solving skills
    • Experience with mobile technologies and ticketing tools is a plus
    • Self-starter with a collaborative mindset and attention to detail


    Ready to take the next step in your support career?

    Send your resume to:


    #HiringNow #HelpDeskJobs #TechSupport #PortugueseJobs #SpanishJobs #RemoteJobs #CustomerSupport #InternationalProcess #ITSupport #PuneJobs #HybridJobs #BilingualSupport #JobAlert #CareerOpportunity

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    About the latest It support specialists Jobs in Chennai !

    Technical Support Engineer

    Chennai, Tamil Nadu Movate

    Posted 4 days ago

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    Job Description

    Job Title:

    International Technical Support (Voice) – Fresher | Night Shift | Chennai - Ambattur

    Job Description:

    We are hiring freshers & Experienced for the role of International Technical Support (Voice Process)

    Position: International Technical Support (Voice)

    Work Type: Full-Time

    Work Days: 5 Days Working

    Week Off: 2 Rotational Week Offs

    Shift: Night Shift (US Shift)

    Location: Ambattur, Chennai

    Interview Mode: Virtual Interview (Easy & Quick Process)

    Joining: Immediate Joiners Preferred

    Eligibility Criteria:

    Education: Any Degree (Graduation is Mandatory)

    Experience: Freshers are Welcome

    Communication: Excellent English Communication Skills (Mandatory)

    Location Preference: Candidates from Chennai or willing to relocate to Ambattur

    Job Responsibilities:

    Handle international customer queries via voice calls

    Provide technical support for basic troubleshooting issues

    Ensure customer satisfaction with professional communication

    Follow standard operating procedures and escalation protocols

    Perks and Benefits:

    Night Shift

    5-day work week – Work-life balance

    Professional work environment and global exposure

    Attractive salary package + incentives

    Training and growth opportunities

    This advertiser has chosen not to accept applicants from your region.

    Technical Support Engineer

    Chennai, Tamil Nadu Tata Consultancy Services

    Posted 4 days ago

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    Job Description

    TCS Chennai Mega Walk In - Technical Support Executive!


    INTERVIEW DETAILS:

    Walk-In Date: Saturday, 13th Sep 2025

    Time: 10 AM to 12:30 PM (Entry Time)

    Location: Tata Consultancy Services, Address: 415/21-24, Kumaran Nagar, Sholinganallur, Old Mahabalipuram, Chennai -600 119


    Job Summary:

    Role : Technical Support Executive

    Experience: 1 year to 4 years

    Job Location: Chennai


    Eligibility:

    • Minimum 15 years of regular, full-time education (10 + 2 + 3)
    • Should be flexible with night shifts & rotation shifts
    • Carry 2 photocopies of Aadhar/PAN
    • Candidates to have registered EPs
    • It is mandatory to submit a valid copy of TCS application form during the drive
    • Good Knowledge of MS Office Word, Excel and PowerPoint

    Responsibilities:

    • Excellent Comm skill(verbal /Written)
    • Typing skill (typing skills (Min 60 to 80 WPM))
    • Troubleshooting Experience: diagnosing, and resolving complex issues with SOP documents
    • Support Experience: Familiarity with support methodologies, case lifecycles, and analytical skills for breaking down issues.
    • Knowledge on any Ticketing tool , ITIL knowledge
    • Exp 6+ months of experience in infra , Storage, Service Desk
    • Knowledge and hands on experience on Google products. (Gmail,Calender,Meet,drive,Docs,Sheet,Slides, Gemini app, Notebook LLM,Keep,Sites,Forms,Appsheet)
    • Associate Google Workspace Administrator certification is preferred


    Mandatory Requirements (How to generate your EPCN)

    EPCN number is mandatory for eligibility of the interview. Follow the below steps to register and mention the EPCN number on your resume

    • Step 1: Visit
    • Step 2: Click to login
    • Step 3: Click New user (Register with us)
    • Step 4: Select "BPO" in areas of interest and complete the registration. (Fill the details)
    • Step 5: Once completed, your TCS no. would be generated which starts from EP2025XXX .
    • Step 6: You will receive the EP number on your personal e-mail ID.
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